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Telefonaktiebolaget LM Ericsson, commonly known as Ericsson, is a Swedish multinational networking and telecommunications company headquartered in Stockholm. The company sells infrastructure, software, and services in information and communications technology for telecommunications service providers and enterprises, including, among others, 3G, 4G, and 5G equipment, and Internet Protocol (IP) and optical transport systems. The company employs around 100,000 people and operates in more than 180 countries. Ericsson has over 57,000 granted patents.
Logistics is the part of supply chain management that deals with the efficient forward and reverse flow of goods, services, and related information from the point of origin to the point of consumption according to the needs of customers. Logistics management is a component that holds the supply chain together. The resources managed in logistics may include tangible goods such as materials, equipment, and supplies, as well as food and other consumable items.
A service-level agreement (SLA) is an agreement between a service provider and a customer. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. The most common component of an SLA is that the services should be provided to the customer as agreed upon in the contract. As an example, Internet service providers and telcos will commonly include service level agreements within the terms of their contracts with customers to define the level(s) of service being sold in plain language terms. In this case, the SLA will typically have a technical definition of mean time between failures (MTBF), mean time to repair or mean time to recovery (MTTR); identifying which party is responsible for reporting faults or paying fees; responsibility for various data rates; throughput; jitter; or similar measurable details.
Internet Protocol television (IPTV) is the delivery of television content over Internet Protocol (IP) networks. This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats. Unlike downloaded media, IPTV offers the ability to stream the source media continuously. As a result, a client media player can begin playing the content almost immediately. This is known as streaming media.
iconectiv supplies communications providers with network planning and management services. The company’s cloud-based information as a service network and operations management and numbering solutions span trusted communications, digital identity management and fraud prevention. Known as Bellcore after its establishment in the United States in 1983 as part of the break-up of the Bell System, the company's name changed to Telcordia Technologies after a change of ownership in 1996. The business was acquired by Ericsson in 2012, then restructured and rebranded as iconectiv in 2013.
A service delivery platform (SDP) is a set of components that provides a service(s) delivery architecture for a type of service delivered to consumer, whether it be a customer or other system. Although it is commonly used in the context of telecommunications, it can apply to any system that provides a service. Although the TM Forum (TMF) is working on defining specifications in this area, there is no standard definition of SDP in industry and different players define its components, breadth, and depth in slightly different ways.
In telecommunications, Multi-Technology Operations System Interface (MTOSI) is a standard for implementing interfaces between OSSs. Service providers (carriers) use multiple Operational Support Systems (OSS) to manage complex networks. Since the various parts of the network must interact, so must the OSSs. It is standardized by the Telemanagement ForuM . The TMF Frameworx provides a set of reference models that aid in analyzing and designing next generation BSS and OSS solutions that may utilize the MTOSI interface specifications.
Business support systems (BSS) are the components that a telecommunications service provider uses to run its business operations towards customers.
Frameworx is an enterprise architecture framework geared towards communications service providers.
Addressability is the ability of a digital device to individually respond to a message sent to many similar devices. Examples include pagers, mobile phones and set-top boxes for pay TV. Computer networks are also addressable via the MAC address on Ethernet network cards, and similar networking protocols like Bluetooth. This allows data to be sent in cases where it is impractical to control exactly where or to which devices the message is physically sent.
HPE Service Activator is a service provisioning and activation software platform from Hewlett Packard Enterprise. Once installed and integrated with a Customer Service Provider's (CSP) environment, HPESA automates the processes inherent in the creation and activation of new telecommunications services. It is not specific to any network or service type and can apply across fixed, mobile, or internet environments. HPESA software is activation-centric, but engages the entire fulfillment stack as defined by the TeleManagement Forum's Business Process Framework (eTOM) framework, including order management, resource inventory and service activation.
Carrier Ethernet is a marketing term for extensions to Ethernet for communications service providers that utilize Ethernet technology in their networks.
An element management system (EMS) consists of systems and applications for managing network elements (NE) on the network element-management layer (NEL) of the Telecommunications Management Network (TMN) model.
Objective Systems Integrators (OSI) is a multinational computer technology corporation that develops, manufactures, licenses, and supports software products which automate the monitoring, control, delivery, and management of services for multinational corporation service providers including:
A customer experience system is a business and operational support system (BSS/OSS) intended to help service providers to improve customer experience.
Fulfillment of telecommunications services involves a series of supply chain activities responsible for assembling and making services available to subscribers. These activities delineate an operational infrastructure whose efficiency relies upon its ability to allow a communications service provider (CSP) to match the supply of services with demand in an economical way and with consistently high levels of quality and reliability.
Netcracker Technology Corp., a wholly owned subsidiary of NEC Corporation, is a provider of business support system (BSS), operations support systems (OSS) and software-defined networking (SDN) and network functions virtualization (NFV) solutions. The company also offers professional services, as well as managed services.
Convergent charging and billing, is a solution in the telecommunications industry that enables common management of all users and all services for operators. It includes convergence of payment methods like prepaid and postpaid, as well as access methods and services like fixed telephony, mobile telephony, broadband and TV.
Operations support systems (OSS), operational support systems in British usage, or Operation System (OpS) in NTT, are computer systems used by telecommunications service providers to manage their networks. They support management functions such as network inventory, service provisioning, network configuration and fault management.
Telecommunications billing is the group of processes of communications service providers that are responsible to collect consumption data, calculate charging and billing information, produce bills to customers, process their payments and manage debt collection.
References
- ↑ http://www.ossline.com/2010/12/definition-oss-bss.html OSSLine: The Definition of OSS/BSS. Dec 2010
- ↑ "The Evolving World of BSS and OSS".
- ↑ http://www.ericsson.com/thecompany/events/oss-bss_957590547_c Ericsson at OSS-BSS World Summit, London, 2010
- ↑ https://www.aradial.com/wispapalooza.php Aradial OSS-BSS at WISPA summit 2019