An off-premises extension (OPX), sometimes also known as off-premises station (OPS), is an extension telephone at a location distant from its servicing exchange.
One type of off-premises extension, connected to a private branch exchange (PBX), is generally used to provide employees with access to a company telephone system while they are out of the office. Off-premises extensions are used in distributed environments, serving locations that are too far from the PBX to be served by on-premises wiring.
Another type of off-premises extension, connected to a public telephone exchange, is generally used to allow a private phone line to ring at a second location. For example, the owner of a business may have an OPX for their home phone at the business location, allowing them to avoid missing calls to the home phone.
Telephone service providers charge a significant monthly rate for an OPX, partly calculated by the distance; in extreme cases, the distance may result in a rate higher than simply having an additional central office line with its own number. Recent innovations such as call forwarding-no answer or simultaneous ringing of multiple lines can replace several of the conveniences of an OPX at much lower cost.
An OPX uses a conditioned wire pair that is usually used only for voice applications, while for data, a pair usually needs to be unconditioned. An alarm circuit is an unconditioned pair.
In Internet telephony, a VoIP VPN OPX may be implemented by connecting an extension over a virtual private networking connection, instead of connecting it directly to the local area network. As a host connected by a VPN appears as a part of the local area network, the off-premises extension appears to the IP-PBX as if it were on-site.
Digital subscriber line is a family of technologies that are used to transmit digital data over telephone lines. In telecommunications marketing, the term DSL is widely understood to mean asymmetric digital subscriber line (ADSL), the most commonly installed DSL technology, for Internet access.
In telephony, ringdown is a method of signaling an operator in which telephone ringing current is sent over the line to operate a lamp or cause the operation of a self-locking relay known as a drop.
Telephony is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is intimately linked to the invention and development of the telephone.
Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services over the Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS).
A telephone call is a connection over a telephone network between the called party and the calling party.
The public switched telephone network (PSTN) provides infrastructure and services for public telecommunication. The PSTN is the aggregate of the world's circuit-switched telephone networks that are operated by national, regional, or local telephony operators. These consist of telephone lines, fiber optic cables, microwave transmission links, cellular networks, communications satellites, and undersea telephone cables, all interconnected by switching centers which allow most telephones to communicate with each other.
A leased line is a private telecommunications circuit between two or more locations provided according to a commercial contract. It is sometimes also known as a private circuit, and as a data line in the UK. Typically, leased lines are used by businesses to connect geographically distant offices.
In the early days of telephony, companies used manual telephone switchboards, and switchboard operators connected calls by inserting a pair of phone plugs into the appropriate jacks. They were gradually phased out and replaced by automated systems, first those allowing direct dialing within a local area, then for long-distance and international direct dialing.
Phone fraud, or more generally communications fraud, is the use of telecommunications products or services with the intention of illegally acquiring money from, or failing to pay, a telecommunication company or its customers.
A softswitch is a call-switching node in a telecommunications network, based not on the specialized switching hardware of the traditional telephone exchange, but implemented in software running on a general-purpose computing platform. Like its traditional counterparts it connects telephone calls between subscribers or other switching systems across a telecommunication network. Often a softswitch is implemented to switch calls using voice over IP (VoIP) technologies, but hybrid systems exist.
In telephony, an automated attendant allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system. An auto attendant may also allow a caller to reach a live operator by dialing a number, usually "0". Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services can route calls to mobile phones, VoIP virtual phones, other AAs/IVRs, or other locations using traditional land-line phones or voice message machines.
A business telephone system is a multiline telephone system typically used in business environments, encompassing systems ranging in technology from the key telephone system (KTS) to the private branch exchange (PBX).
Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate a private branch exchange (PBX) system. The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the PBX, and transmits the dialed telephone number to the PBX so that a PBX extension is directly accessible for an outside caller, possibly by-passing an auto-attendant.
A dry loop is an unconditioned leased pair of telephone line from a telephone company. The pair does not provide dial tone or battery, as opposed to a wet pair, a line usually without dial tone but with battery.
In residential telephony, an extension telephone is an additional telephone wired to the same telephone line as another. In middle 20th century telephone jargon, the first telephone on a line was a "Main Station" and subsequent ones "Extensions" or even called as intercom. Such extension phones allow making or receiving calls in different rooms, for example in a home, but any incoming call would ring all extensions and any one extension being in use would cause the line to be busy for all users. Some telephones intended for use as extensions have built in intercom features; a key telephone system for a small business may offer two to five lines, lamps indicating lines already in use, the ability to place calls on 'hold' and an intercom on each of the multiple extensions.
A VoIP VPN combines voice over IP and virtual private network technologies to offer a method for delivering secure voice. Because VoIP transmits digitized voice as a stream of data, the VoIP VPN solution accomplishes voice encryption quite simply, applying standard data-encryption mechanisms inherently available in the collection of protocols used to implement a VPN.
The SIP URI scheme is a Uniform Resource Identifier (URI) scheme for the Session Initiation Protocol (SIP) multimedia communications protocol. A SIP address is a URI that addresses a specific telephone extension on a voice over IP system. Such a number could be a private branch exchange or an E.164 telephone number dialled through a specific gateway. The scheme was defined in RFC 3261.
Tip and ring are the two conductors or sides of a telephone line. Their names are derived from the telephone plugs used for connecting telephone calls in manual switchboards. One side of the line is connected to the metal tip of the plug, and the second is connected to a metal ring behind the tip, separated and insulated from the tip by a non-conducting material. When inserted into a jack, the plug's tip conductor connects first, followed by the ring conductor. In many European countries, tip and ring are referred to as the A and B wires.
An IP PBX is a system that connects telephone extensions to the public switched telephone network (PSTN) and provides internal communication for a business. An IP PBX is a PBX system with IP connectivity and may provide additional audio, video, or instant messaging communication utilizing the TCP/IP protocol stack.
A telephone exchange, telephone switch, or central office is a telecommunications system used in the public switched telephone network (PSTN) or in large enterprises. It interconnects telephone subscriber lines or virtual circuits of digital systems to establish telephone calls between subscribers.
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