 | This article has multiple issues. Please help improve it or discuss these issues on the talk page . (Learn how and when to remove these template messages)
|
Olivier Duha | |
|---|---|
| Nationality |  France |
| Alma mater | ESCEM and Audencia |
| Occupation(s) | Founder, Chairman & CEO of Webhelp |
Olivier Duha is a French entrepreneur. He is the founder and co-chairman of Webhelp, an international company specialising in business process outsourcing and client relationship management.
Duha studied at ESCEM (School of Business and Management) and the Audencia Nantes School of Management. He started his career in 1992 at LEK Consulting, on the advisory council on strategy and mergers/acquisitions. In this role, he worked in London, Paris and Sydney.
In 1998, he obtained an MBA at INSEAD. Afterwards, he joined the American consulting firm Bain & Company.
In June 2000, he co-founded Webhelp with Frédéric Jousset, a former colleague from Bain & Company. The companyś original aim was to offer online assistance services for novice internet users, using expert consultants and tailored research tools.
The firm expanded to include global contact centres, [1] hotlines, telemarketing and mail services. Today, Webhelp employs more than 100,000 people in over 50 countries, including France, Morocco, Algeria, Romania, Belgium, Madagascar, the United Kingdom, South Africa, the Netherlands, India, Portugal, Italy and Germany.
Arthur Andersen was an American accounting firm based in Chicago that provided auditing, tax advising, consulting and other professional services to large corporations. By 2001, it had become one of the world's largest multinational corporations and was one of the "Big Five" accounting firms. The firm collapsed by mid-2002, as details of its questionable accounting practices for energy company Enron and telecommunications company Worldcom were revealed amid the two high-profile bankruptcies. The scandals were a factor in the enactment of the Sarbanes-Oxley Act of 2002.
Management consulting is the practice of providing consulting services to organizations to improve their performance or in any way to assist in achieving organizational objectives. Organizations may draw upon the services of management consultants for a number of reasons, including gaining external advice and accessing consultants' specialized expertise regarding concerns that call for additional oversight.
A consultant is a professional who provides advice and other purposeful activities in an area of specialization.
McKinsey & Company is a global management consulting firm founded in 1926 by University of Chicago professor James O. McKinsey, that offers professional services to corporations, governments, and other organizations. McKinsey is the oldest and largest of the "Big Three" management consultancies (MBB), the world's three largest strategy consulting firms by revenue. The firm mainly focuses on the finances and operations of their clients.
Capgemini SE is a multinational information technology (IT) services and consulting company, headquartered in Paris, France.
Arthur D. Little is an international management consulting firm originally headquartered in Boston, Massachusetts, United States, founded in 1886 and formally incorporated in 1909 by Arthur Dehon Little, an MIT chemist who had discovered acetate. Arthur D. Little pioneered the concept of contracted professional services. The company played key roles in the development of business strategy, operations research, the word processor, the first synthetic penicillin, LexisNexis, SABRE, and NASDAQ. Today the company is a multinational management consulting firm operating as a partnership.
A consulting firm or simply consultancy is a professional service firm that provides expertise and specialised labour for a fee, through the use of consultants. Consulting firms may have one employee or thousands; they may consult in a broad range of domains, for example, management, engineering, and so on.
Oliver Wyman is an American management consulting firm. Founded in New York City in 1984 by former Booz Allen Hamilton partners Alex Oliver and Bill Wyman, the firm has more than 60 offices in Europe, North America, the Middle East, and Asia-Pacific employing over 5,000 professionals. The firm is part of the Oliver Wyman Group, a business unit of Marsh McLennan.
Marsh & McLennan Companies, Inc., doing business as Marsh McLennan, is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. Its four main operating companies are Marsh, Guy Carpenter, Mercer, and Oliver Wyman.
William Worthington Bain Jr. was an American management consultant, known for his role as one of the founders of the management consultancy that bears his name, Bain & Company. Prior to founding Bain & Company, he was a vice-president at the Boston Consulting Group (BCG).
Boston Consulting Group, Inc. (BCG) is an American global management consulting firm founded in 1963 and headquartered in Boston, Massachusetts. It is one of the Big Three along with Bain & Company and McKinsey & Company. Since 2021, the consultancy has been led by the German executive Christoph Schweizer.
L.E.K. Consulting is a global strategy consulting firm based in London and Boston. Founded in 1983 by three partners from Bain & Company, L.E.K. focuses on corporate strategy, marketing and sales, mergers and acquisitions, and operations. It provides expertise to life sciences and pharma, healthcare services, consumer products, financial services, energy and environment, media and entertainment, technology, travel and transport, industrials, and retail. The firm also has a strong private equity practice.
The Big Three or MBB refers to the name colloquially given to the three large strategy consulting firms. They are considered to be the most prestigious firms in the management consulting industry. In terms of employees, McKinsey & Company is the largest and leads by revenue; followed by Boston Consulting Group and Bain & Company.
Pierre Nanterme was a French business executive. He was the chairman and chief executive officer (CEO) of Accenture, a global management consulting and professional services firm.
Bain & Company is an American management consulting company headquartered in Boston, Massachusetts. The firm provides advice to public, private, and non-profit organizations. One of the Big Three management consultancies, Bain & Company was founded in 1973 by former Group Vice President of Boston Consulting Group Bill Bain and his colleagues, including Patrick F. Graham. In the late 1970s and early 1980s, the firm grew rapidly. Bill Bain later spun off the alternative investment business into Bain Capital in 1984 and appointed Mitt Romney as its first CEO. Bain experienced several setbacks and financial troubles from 1987 to the early 1990s. Romney and Orit Gadiesh are credited with returning the firm to profitability and growth in their sequential roles as the firm's CEO and chairman respectively.
Aon Hewitt was a provider of human capital and management consulting services headquartered in Lincolnshire, Illinois in the United States. From 500 offices in 120 countries, it provided consulting, outsourcing, and reinsurance brokerage services. The "Aon Hewitt" brand and legal entities have now been absorbed into the "Aon" business, leaving obsolete the names "Hewitt" and "Aon Hewitt."
The business career of Mitt Romney began shortly after he finished graduate school in 1975. At that time, Romney entered the management consulting industry, and in 1977 secured a position at Bain & Company. Later serving as its chief executive officer, he helped bring the company out of financial crisis. In 1984, he co-founded and led the spin-off Bain Capital, a private equity investment firm that became highly profitable and one of the largest such firms in the nation. The fortune he earned from his business career is estimated at $190–250 million.
The Bridgespan Group is a U.S. nonprofit organization in Boston, Massachusetts that provides management consulting to nonprofits and philanthropists. In addition to consulting, Bridgespan makes case studies freely available on its website and publications.
Frédéric Jousset is a French entrepreneur and philanthropist. He is the founder and co-chairman of Webhelp, a business outsourcing company headquartered in France. He is also the administrator of the Musée du Louvre as of December 2016.
EY-Parthenon is Ernst & Young's global strategy consulting arm. The firm was established as The Parthenon Group LLC in 1991 by former Bain & Company directors William "Bill" Achtmeyer and John C. Rutherford. In 2014 The Parthenon Group merged with professional services firm EY forming the new entity EY-Parthenon. The move was viewed as part of the continued efforts by the Big Four to move up the value chain from their traditional audit services into more lucrative areas of business, as well as to provide new points of entry to clients.
