Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically using data analysis to study large amounts of information.
Business performance management (BPM) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals. BPM is associated with business process management, a larger framework managing organizational processes.
SAS is a statistical software suite developed by SAS Institute for data management, advanced analytics, multivariate analysis, business intelligence, criminal investigation, and predictive analytics. SAS' analytical software is built upon artificial intelligence and utilizes machine learning, deep learning and generative AI to manage and model data. The software is widely used in industries such as finance, insurance, health care and education.
MKS, Inc is a subsidiary of PTC, Inc. It was previously a multinational independent software vendor that was acquired by Parametric Technology Corporation on May 31, 2011. MKS operated in the Application Lifecycle Management (ALM) and Systems Administration market segments.
Plumtree Software is a former software company founded in 1996 by product managers and engineers from Oracle and Informix with funding from Sequoia Capital. The company was a pioneer of extending the portal concept popularized by Yahoo! from the web to enterprise computing. BEA Systems acquired Plumtree on October 20, 2005, and Oracle subsequently acquired BEA. Plumtree's former portal product continues as part of Oracle's product line.
Unit4 is an Enterprise Resource Software company that designs and delivers enterprise software and ERP applications and related professional services for people in services organizations, with a special focus on the professional services, education, public services, and nonprofit sectors. It has subsidiaries and offices in 23 countries across Europe, North America, the Asia-Pacific region and Africa.
Endeca was a software company headquartered in Cambridge, Massachusetts, that sold eCommerce search, customer experience management, enterprise search and business intelligence applications. Endeca was founded in 1999 as Optigrab and was a privately held company, backed by venture capital investment from Bessemer, DN Capital, Ampersand, GGV, In-Q-Tel, Intel, SAP and Venrock. On October 18, 2011, Oracle Corporation announced its acquisition of Endeca for $1.075B.
An integrated workplace management system (IWMS) is an ultimate software platform for organizational uses of workplace resources, including the management of real estate portfolio, infrastructure and facilities assets of a company. IWMS solutions are commonly packaged as an integrated suite or as individual modules that can be scaled over time. They are used by corporate occupiers, real estate services firms, facilities services providers, landlords and managing agents. Traditionally focused on supporting real estate and facilities professionals, IWMS solutions are becoming more employee-oriented, expanding their focus to include all building occupants and visitors.
A chief human resources officer (CHRO) or chief people officer (CPO) is a corporate officer who oversees all aspects of human resource management and industrial relations policies, practices and operations for an organization. Similar job titles include: chief people officer, chief personnel officer, executive vice president of human resources and senior vice president of human resources. Roles and responsibilities of a typical CHRO can be categorized as follows: workforce strategist, organizational and performance conductor, HR service delivery owner, compliance and governance regulator, and coach and adviser to the senior leadership team and the board of directors. CHROs may also be involved in board member selection and orientation, executive compensation, and succession planning. In addition, functions such as communications, facilities, public relations and related areas may fall within the scope of the CHRO role. Increasingly, CHROs report directly to chief executive officers and are members of the most senior-level committees of a company.
Symantec Endpoint Protection, developed by Broadcom Inc., is a security software suite that consists of anti-malware, intrusion prevention and firewall features for server and desktop computers.
Hyland Software is the developer of the enterprise content management (ECM) and process management software suite called OnBase. Applications of the suite are used in healthcare, financial institutions, insurance, government, higher education and manufacturing. The firm has its headquarters in Westlake, Ohio, and offices in Lincoln, Nebraska; Irvine, California; Charlotte, North Carolina; São Paulo, Brazil; London, England; Tokyo, Japan; Andover, Massachusetts; Melbourne, Australia; Kolkata, India; Sydney, Australia; Berlin, Germany; Olathe, Kansas; Bloomington, Minnesota; Salt Lake City, Utah; Phoenix, Arizona; and Tampa, Florida.
A talent management system (TMS) is an integrated software suite that addresses the "four pillars" of talent management: recruitment; performance management; learning and development; and compensation management.
OutStart, Inc. is a provider of social business software and learning systems. OutStart’s social business software and learning systems automate the development, maintenance, and delivery of modular and personalized training. According to the company, its social software technologies enable the capture of a historical knowledge base of insights, experiences, ideas and content accessible by anyone, at any time. John Alonso, Michelle Bruce and Scott Edwards founded OutStart in 1999; the company was incorporated in July 1999.
Planisware is a company that develops and provides two Enterprise Project Portfolio Management (PPM) applications, Planisware Enterprise and Planisware Orchestra. These applications are part of its Business Innovation Cloud and are used globally across various industries such as energy, medical devices, high-tech, aerospace and defense, chemicals, government, pharmaceutical, and automotive.
TARGIT A/S is a Danish business intelligence (BI) and analytics software developer based in Aalborg, Denmark, with American subsidiary TARGIT US Inc., based in Tampa, as well as international offices.
Taleo Corporation was a publicly traded database vendor based in Dublin, California, which was acquired by Oracle in 2012. Taleo's product offerings primarily focus on talent acquisition (recruitment), performance management, learning and development, and compensation management. These capabilities combine to provide what Taleo calls "Talent Intelligence" — an enhanced level of insight into candidates and employees. Taleo sells its Human resource management system products entirely via a software-as-a-service (SaaS) model, in which all software and information resides in data centers operated and secured by Taleo.
Continuous testing is the process of executing automated tests as part of the software delivery pipeline to obtain immediate feedback on the business risks associated with a software release candidate. Continuous testing was originally proposed as a way of reducing waiting time for feedback to developers by introducing development environment-triggered tests as well as more traditional developer/tester-triggered tests.
Whatfix is an Indian SaaS (Software-as-a-Service) company, headquartered in San Jose, California, United States and Bengaluru, Karnataka, India. It offers GenAI-driven product suite that supports the application lifecycle, from ideation to training and deployment. The suite includes the Digital Adoption Platform(DAP), which provides in-app guidance for web, desktop, and mobile applications; Product Analytics, a no-code tool for tracking user behavior and adoption; and Mirror, which enables simulated application environments for hands-on training. Whatfix has been included in several analyst reports, such as the 2024 Everest Group Digital Adoption Platform PEAK Matrix®, where it was listed as a Leader and Star Performer, and the 2024 IDC MarketScape: Worldwide DAP Vendor Assessment. Additionally, it was named a Customers’ Choice in the 2024 Gartner® Voice of the Customer Report and was recognized in Forrester’s 2022 New Wave™: Digital Adoption Platforms report.
Oracle Cloud Human Capital Management is a cloud-based HCM software application suite for global HR, talent, and workforce management released by Oracle Corporation in 2011.
ADOIT is an enterprise architecture management tool that provides functionality and methods for enterprise analysis, design, planning, and implementation. The platform supports alignment and improvement of dependencies between business and IT as well as manages and analyses the dependencies between different organizational assets. The EA suite ADOIT is based on various international standards, including TOGAF, ArchiMate, ITIL, and COBIT. The suite is ArchiMate 3.1 and TOGAF-9 certified. Developed by the BOC Group, ADOIT represents the company's second flagship product along with their business process management and analysis tool, ADONIS NP.
