Produsage is a portmanteau of the words production and usage, coined by German-Australian media scholar Axel Bruns and popularized in his book Blogs, Wikipedia, Second Life and Beyond: From Production to Produsage . Produsage is the type of user-led content creation that takes place in a variety of online environments, open source software, and the blogosphere. [1] The concept blurs the boundaries between passive consumption and active production. The distinction between producers and consumers or users of content has faded, as users play the role of producers whether they are aware of this role or not. [2] [3] The hybrid term produser refers to an individual who is engaged in the activity of produsage. This concept is similar and related to commons-based peer production, a term coined by Yochai Benkler.
According to Bruns, produsage has four defining features: 1) Open participation and communal evaluation; 2) Fluid heterarchy through ad hoc meritocracies; 3) Palimpsestic unfinished artifacts in a continuing process; and 4) Common property and individual rewards. [4] An example of this discussion feature is the Wikipedia Talk page, which facilitates an open discussion between users in evaluating the quality of work created by previous users.
A key characteristic of produsage is a collaboration between produsers to create content rather than working as individuals. The creation of content is frequently done by a number of different users rather than one single author. [5] The produsage model provides tools that are designed and adapted to encourage open discussion. [6] An example of this discussion feature is the Wikipedia Talk page, which facilitates an open discussion between users in evaluating the quality of work created by previous users. [4]
Participation in a produsage model is also voluntary. Unlike a hierarchical community, there is no predetermined division of labor, but rather self-selected and voluntary tasks. [7] The community considers the usefulness and relevancy of the contributions—ideas, comments, and edits—made by participants. The contributions that tend to be further evaluated and developed are the relevant and usable ones, while the irrelevant and unusable ones tend to be ignored. Even though the substantiality of useful contributions may vary drastically, they all positively contribute to the overall quality of the project. The participants who consistently make worthy contributions will be viewed as leaders amongst their peers. [4]
Bruns also states that there is usually unrestricted access to most produsage models. An unlimited number of participants, allows more people to assess, critique, and analyze the existing contributions, increasing the quality of the outcome. In this sense, inclusivity is highly encouraged while exclusivity is highly discouraged. Bruns also brings forth the point that it is beneficial for the community to interact with other organizations, as it broadens the range of knowledge in which they can use to formulate a more impactful message. Therefore, the overall organizational structure of a produsage model is based on collaboration, participation, and inclusivity. [4]
Large numbers of participants, who comply with the features of produsage, are a part of successful produsage sites. [6] Produsage models need to be available to participants of all skill levels and abilities. Axel Bruns notes that while there may be disproportionate levels of contributions, produsers have to feel unrestricted and granted equal access to make contributions. [4] A balance of structure and openness is required in produsage communities. Oversight by small groups can create unwanted control and absolute freedom disrupts cohesion. [6] In order to achieve this balance, produsage communities elect leaders based on the quality of contributions made. [4] In the case for some newer sites, however, moderators of communities may arise at random or the earliest member. [6]
The leadership structure in produsage communities are, as Bruns puts it, in "constant flux." [4] Power recedes if leaders become idle. As such, leaders are not only encouraged to make relevant contributions to the community, but are also expected to do so with consistency. The fluctuation and redistribution of leadership creates a flexible, fluid network of produsers. Axel Bruns states that the fluidity of structure allows for individuals or tiny groups to emerge as decision makers, rather than having the whole community's approval at every stage. [4] Standard models of structures consist of a top down model where leaders overlook, and have the final say in content creation. Produsage sites, instead, opt for an all-access model where participants are granted transparency. [7] Leadership in this model removes command and control over participants; allowing produsers to make contributions as they see fit. [4] Communities within produsage sites form through common interest of individuals, resulting in leadership rising from within these groups. [8] The constant granting of leadership produces a community driven site where the community decides the direction the site is heading. [4]
Axel Bruns challenges conventional ideas of production and consumerism by offering a perspective of the community in which producers are continually contributing by writing, rewriting, updating and suggesting ways to improve content. Content that is produced by produsers and the medium which holds the content is in a constant state of ongoing modification. Bruns characterizes this constituent factor of produsage as palimpsestic. Palimpsestic classifies objects as having the quality of being written and rewritten through many instances over time and showing evidence of that change. The exchange of interactions as produsers collaborate, establishes and builds the artifact, which becomes both a source of information as well as an environment where opinions, ideas and revisions are addressed, discussed and refashioned. He specifically points out that the framework and design of Wikipedia, which stands as an example of a holistic palimpsestic artifact in its nature. Artifact, as defined by Bruns, is a source of produser-created content. Bruns describes Wikipedia as being a continual developing process of produser-led expansion of knowledge, which is repeatedly over-written and multi-layered. [9] Since virtually all users can contribute to an existing content on Wikipedia, there is always motivation to further improve upon it, by way of tools such as the Talk Page where users can interact and collaborate to push an article to a refined and more polished product. He identifies this characteristics as a stigmergic collaboration, [9] where any user can have access to the artifact and add on their contribution to the original mark. Most often, produsage sites offer the architectural tools which enable produsers to record the history of the development of materials, thus users are able to trace back the evaluation of materials through its various stages. An example is the produsage site ccMixter, [6] a community music site using open source multimedia management system to allow users to create music remixes on top of and in replacement of the original track.
In order for a production to be palimpsestic, the goal for its content must be granular. Bruns argues that granularity offers produsers a way to connect and contribute to a source or artifact in a way which is relevant to their background and knowledge. By anchoring multiplicity of viewpoints and interest to one source, content becomes more valuable, accurate and comprehensible, which is often a common goal of sources which provide information. He states it is characteristic of sources which promote produsage to be divisible into different components, each of which can be individually and independently produced by different users. This allows for the accumulation of skills and knowledge from a diverse background, rather than from a concentrated number of producers. [4]
Axel Bruns describes the connection between common property and individual rewards within produsage. [4] He states that participation in produsage is motivated by the ability of individual produsers to contribute to a shared purpose. This shared purpose is represented in the ability of produsage to create motivation among produsers and that the content being worked upon remains accessible and open to everyone. In order for a diverse community to contribute and engage in produsage, there must be few obstacles that would impede their contributions. [10] There must be plentiful and accessible existing content available for produsers to edit and contribute to, along with minimal obstacles that involve technical and legal restrictions. [10] For example, Bruns states that when individuals engage in collaborative work, enforcing intellectual property rights may hinder them from editing or working on their peers' work. As a result, an alternative method for imposing intellectual property rights is needed in order for produsage to function efficiently. [5] Therefore, he argues that produsers may need to declare existing content as common community property, such as through a Creative Commons license. [10]
However, any attempt from individuals or groups within or outside of the produsage group to capitalize on the content of information shared must be avoided. [9] Any content that is worked upon by a community must remain easily accessible and that edits or modifications to the content must be available under similar conditions. In addition, any contributions made by participants to the shared content must be rewarded and recognized whenever appropriate. [9]
Although the content is shared communally, produsers still gain personal merit from their own contributions to the project being worked upon. In addition, these individual rewards are a source for further motivation for participation by the community in produsage projects. Such personal merit honors the individual by adding to their network of relationships and those beyond the community. [9] Therefore, the main reward in engaging in produsage is personal status, rather than financial gain. [10]
According to Bruns, one of the major motivations in engaging in produsage is to create a lasting work, through other scholars have argued that in some cases, particularly related to collaborative media creation, a moe important motivation may be related to the performance and experiencing a joint outcome by the creators and audience. [11] : 70
Axel Bruns' idea of produsage aims to describe how people in this digital age are communicating, through the explanation of four different characteristics; open participation, common property, palimpsest artifact and granularity as well as fluid heterarchy and holoptism. Each characteristic in itself pose a different aspect of what Bruns identifies as produser-led creation of content. Although Bruns' ideas are unique in characteristic, they tend to overlap with existing ideas and theories from other scholars, one of these being media scholar Henry Jenkins, a professor of communication, cinematic arts and journalism at University of Southern California. Henry Jenkins, a long time educator and writer of over nine books, adopted the term and concept of media convergence which was in currency at the time and offered a definition through his book. Media convergence can be described as a process by which media of all mediums are expanded, collaborated, transformed and adapted through space and time. Jenkins describes how the convergence of media occurs through a process in the individuals brain, but what is published by producers and the reactions in which individuals have toward content is the result of this convergence. [4] Jenkins aims to conceptualize how content accumulates meaning and value and how the plethora of platforms of interaction accessible today encourages users to participate in a culture of content which is constantly being reshaped and reworked through digital communication and collective intelligence. [4] Jenkins concept of media convergence overlaps with Bruns' idea of produsage where media convergence can be simply summarized as the logical placement and collaboration of media content, similarly produsage can be defined as the spread of idea, culture and opinions though media. In a speech given at USC, Jenkins speaks about five main concepts; content is participatory, content is remixable, content is spreadable, content is global and content may be independent. [12]
Henry Jenkins states content is participatory, which means platforms of media provide content which encourages users to interact and participate within its community. He explains that participation require low barriers of for expression where individuals are given things to do through media and often feel a strong support for sharing their creations with other members. [13] He explains that users are motivated to connect and engage in storytelling which are most often appropriated through grassroots communities. [12] He contends that within participatory culture, there is a system of informal mentorship in which those users who are more advanced mentor those that are either new in participating or rather those that lack the skill set to adequately participate. [13] Jenkins gives the example of Wikipedia and explains that it allows and encourages user-led discussion, modification and recreation. Similarly, Bruns' idea of open participation emphasizes that participation of producers is voluntary and is facilitated through platforms which designed to encourage open discussion therefore, content is created by multiple produsers. He also states that producers believe that their contributions as well as the opinions of other users are important. [14] Both Jenkin's and Bruns' concepts exemplifies that within the new media age, content is no longer created by one producer and consumed by the rest, but rather content is constantly remodeled, recreated and refashioned by multiple users within an open-ended community that encourages contribution and participation by its members.
Another characteristic of media convergence is the concept of remixable content. Jenkins defines remixable content as the playfulness in which users input and ground their content around; he states that due to the fact that technology is more accessible in this digital age, it becomes less complicated for users to transform content in the way they would like on a variety of different mediums and platforms. [12] Remixable content is a result of users and producers taking ownership of content and reshaping and remixing it for a variety of reasons which may either be for enjoyment or cultural instances. [12] These remixes or mashups of content allow media to be spread over space and time at extremely fast rates which propels the familiarity of the content from user to user. Jenkins uses the example of the series of pepper spray cop remixes in which a picture of a cop pepper spraying a group of protesters was remade through a series of platforms by users all across the nation. Just a few days prior to the first circulating picture, 200 mashups of the pepper spray cop were created. Similarly, Bruns' states that a characteristic of produsage is a palimpsest artifact, which can be defined as content which is written and rewritten over again constantly with the goal of improving upon the source. [4] Both Jenkins and Bruns conceptualize that user contribution is an essential characteristics of new media communication and consumption, in which individuals absorb content and remake or refashion it to either clarify an idea, promote a message or simply for enjoyment.
In addition, Jenkins elaborates on the idea that content is spreadable. He states that the spreadability of content is a logic of circulation and that content gains value as it travels through culture. [12] He utilized viral videos as an example to show that individuals who share and spread this content are contributing to increasing its value, whether for potential commercial interests or for entertainment. [12] As a result, he states that circulation is a grassroots hybrid system and shaped by the individuals from the bottom up who pass along the content by their own choice. This type of spreadability contrasts the traditional type of distribution from corporations who are the main entity distributing content or products. [12] Similarly, Bruns' concept of open participation elaborates on the idea that the more individuals working and collaborating produces higher quality content. [9] In addition, it emphasis collaboration rather than one individual taking sole ownership of a piece of work. Jenskins' and Bruns' theories compare in that they both value multiple individuals collaborating to improve upon a piece of work or contribute to spreading its content. Jenskins' theory of media convergence values that it requires multiple individuals to work together to spread content throughout culture, while Bruns' theory values the collaborative effort of individuals working together to critique, analyze and reconstruct a piece of work.
Jenkins also discuses in his theory that content may be global. As individuals help spread content by sharing it with people within their networks, the content has the opportunity to be shared outside of the original culture it originated from. [12] He utilizes the example of the emergence of anime in the United States to show the power of spreadability in sharing content to different communities and cultures. [12] Anime originally emerged in Japan, however, as anime fans began circulating the content online and informally translated anime shows into English, it spread to audiences in the United States and more Americans became a part of the anime fan base. As a result, the anime fan base in Japan contributed to the popularization of Anime in a global context and introduced new content to the American marketplace. [12] In comparison to Bruns' concept of open participation, Jenkins adds on that the spreadability of content may bring new audiences from a global standpoint, thus increasing the number of individuals who are able to participate and engage with the content or product. [12]
Lastly, Jenkins characterizes content as independent. He states that while mass producers like corporations may have an advantage over independent producers in regards to visibility, such as indie film makers, independent producers still have opportunities to get their content exposed to the public. [12] For example, he utilizes kick starters as an example of a funding source for independent producers and the creation of their content. Independent producers have the power to appeal to audiences that the heads of corporations or commercial structures are also trying to attract. [12] As a result, in comparison to Bruns' concept of fluid heterarchy, which states that there is a fluid level of leadership in a produser group, independent producers showcase a fluid level of leadership against large corporations because they still have resources and networks to get their content across to their desired audiences. [9]
Don Tapscott and Anthony D. Williams promote "collaborative and social models of learning" as methods for developing a successful "Global Network for Higher Learning." Currently, the teaching model involves professors disseminating information to students to absorb, memorize, and recall on tests; however, Tapscott and Williams urge that true learning occurs when students collaboratively explore and discuss what they are learning about. According to a study done by Richard J. Light at the Harvard Graduate School of Education, the success of students in higher levels of education is dependent on their ability to organize and participate in study groups. Students who formed study groups were more prepared and involved in their coursework and retained more information than those who did not form groups. [15] This resembles Bruns's definition of open participation.
In 1999, the Massachusetts Institute of Technology integrated OpenCourseWare as a way of harnessing information on the internet for students. A project that began in 2002, in 5 years, MIT managed to publish its entire curriculum of lecture notes and exams online. This information is made available for students and teachers, even from other institutions, to be "freely used, copied, distributed, translated and modified". Professors have equal access to OpenCourseWare regardless of the institution they belong to. Tapscott and Williams propose that student users should be able to share their desired education structure with professors. Professors then make curriculum structure decisions based on the advice of the community of students and professors to optimize learning outcomes. Tapscott and Williams suggest that this creates more value for the high cost of education. [15] Unrestricted information made readily available for anyone to use, community interaction between students and professors without hierarchical lines, demonstrates produsage's fluid heterarchy. The degree's regularly updated coursework is also reminiscent of palimpsestic artifacts.
In addition, Tapscott and Williams explain how universities and professors sharing their course materials through OpenCourseWare would allow teachers to globally participate in forming more well-rounded and engaging courses, instead of forming them individually. Since OpenCourseWare freely allows access to everyone, the information shared on this public domain is considered common property. This aligns with the common property characteristic of produsage. The universities and teachers are produsers who are contributing to a shared purpose – improving coursework for the benefit of other teachers and students. [15]
Bruns highlights the following examples in his book Blogs, Wikipedia, Second Life, and Beyond: From Production to Produsage and other works:
The following are popular, common day examples of produsage that Bruns does not highlight in his book:
An online community, also called an internet community or web community, is a community whose members interact with each other primarily via the Internet. Members of the community usually share common interests. For many, online communities may feel like home, consisting of a "family of invisible friends". Additionally, these "friends" can be connected through gaming communities and gaming companies. Those who wish to be a part of an online community usually have to become a member via a specific site and thereby gain access to specific content or links.
Open-source journalism, a close cousin to citizen journalism or participatory journalism, is a term coined in the title of a 1999 article by Andrew Leonard of Salon.com. Although the term was not actually used in the body text of Leonard's article, the headline encapsulated a collaboration between users of the internet technology blog Slashdot and a writer for Jane's Intelligence Review. The writer, Johan J. Ingles-le Nobel, had solicited feedback on a story about cyberterrorism from Slashdot readers, and then re-wrote his story based on that feedback and compensated the Slashdot writers whose information and words he used.
Alternative media are media sources that differ from established or dominant types of media in terms of their content, production, or distribution. Sometimes the term independent media is used as a synonym, indicating independence from large media corporations, but generally independent media is used to describe a different meaning around freedom of the press and independence from government control. Alternative media does not refer to a specific format and may be inclusive of print, audio, film/video, online/digital and street art, among others. Some examples include the counter-culture zines of the 1960s, ethnic and indigenous media such as the First People's television network in Canada, and more recently online open publishing journalism sites such as Indymedia.
A prosumer is an individual who both consumes and produces. The term is a portmanteau of the words producer and consumer. Research has identified six types of prosumers: DIY prosumers, self-service prosumers, customizing prosumers, collaborative prosumers, monetised prosumers, and economic prosumers.
A heterarchy is a system of organization where the elements of the organization are unranked (non-hierarchical) or where they possess the potential to be ranked a number of different ways. Definitions of the term vary among the disciplines: in social and information sciences, heterarchies are networks of elements in which each element shares the same "horizontal" position of power and authority, each playing a theoretically equal role. In biological taxonomy, however, the requisite features of heterarchy involve, for example, a species sharing, with a species in a different family, a common ancestor which it does not share with members of its own family. This is theoretically possible under principles of "horizontal gene transfer".
Commons-based peer production (CBPP) is a term coined by Harvard Law School professor Yochai Benkler. It describes a model of socio-economic production in which large numbers of people work cooperatively; usually over the Internet. Commons-based projects generally have less rigid hierarchical structures than those under more traditional business models.
Social peer-to-peer processes are interactions with a peer-to-peer dynamic. These peers can be humans or computers. Peer-to-peer (P2P) is a term that originated from the popular concept of the P2P distributed computer application architecture which partitions tasks or workloads between peers. This application structure was popularized by file sharing systems like Napster, the first of its kind in the late 1990s.
Clay Shirky is an American writer, consultant and teacher on the social and economic effects of Internet technologies and journalism.
Citizen media is content produced by private citizens who are not professional journalists. Citizen journalism, participatory media and democratic media are related principles.
Wikinomics: How Mass Collaboration Changes Everything is a book by Don Tapscott and Anthony D. Williams, first published in December 2006. It explores how some companies in the early 21st century have used mass collaboration and open-source technology, such as wikis, to be successful.
Participatory culture, an opposing concept to consumer culture, is a culture in which private individuals do not act as consumers only, but also as contributors or producers (prosumers). The term is most often applied to the production or creation of some type of published media.
Collaborative journalism is a growing practice in the field of journalism. One definition is "a cooperative arrangement between two or more news and information organizations, which aims to supplement each organization’s resources and maximize the impact of the content produced." It is practiced by both professional and amateur reporters. It is not to be confused with citizen journalism.
Online participation is used to describe the interaction between users and online communities on the web. Online communities often involve members to provide content to the website and/or contribute in some way. Examples of such include wikis, blogs, online multiplayer games, and other types of social platforms. Online participation is currently a heavily researched field. It provides insight into fields such as web design, online marketing, crowdsourcing, and many areas of psychology. Some subcategories that fall under online participation are: commitment to online communities, coordination & interaction, and member recruitment.
Digital collaboration is using digital technologies for collaboration. Dramatically different from traditional collaboration, it connects a broader network of participants who can accomplish much more than they would on their own. Digital Collaboration is used in many fields, for example digital collaboration in classrooms.
Mass amateurization refers to the capabilities that new forms of media have given to non-professionals and the ways in which those non-professionals have applied those capabilities to solve problems that compete with the solutions offered by larger, professional institutions. Mass amateurization is most often associated with Web 2.0 technologies. These technologies include the rise of blogs and citizen journalism, photo and video-sharing services such as Flickr and YouTube, user-generated wikis like Wikipedia, and distributed accommodation services such as Airbnb. While the social web is not the only technology responsible for the rise of mass amateurization, Clay Shirky claims Web 2.0 has allowed amateurs to undertake increasingly complex tasks resulting in accomplishments that would seem daunting within the traditional institutional model.
Axel Bruns is a German-Australian media scholar. He is a Professor of Communication and Media Studies at QUT Digital Media Research Centre, Queensland University of Technology in Brisbane, Australia, and a Chief Investigator in the ARC Centre of Excellence for Automated Decision-Making and Society.
Open collaboration is any "system of innovation or production that relies on goal-oriented yet loosely coordinated participants who interact to create a product of economic value, which is made available to contributors and noncontributors alike." It is prominently observed in open source software, but can also be found in many other instances, such as in Internet forums, mailing lists and online communities. Open collaboration is also thought to be the operating principle underlining a gamut of diverse ventures, example including bitcoin, TEDx, and Wikipedia.
In media studies and marketing, spreadability is the wide distribution and circulation of information on media platforms.
Open source is source code that is made freely available for possible modification and redistribution. Products include permission to use the source code, design documents, or content of the product. The open-source model is a decentralized software development model that encourages open collaboration. A main principle of open-source software development is peer production, with products such as source code, blueprints, and documentation freely available to the public. The open-source movement in software began as a response to the limitations of proprietary code. The model is used for projects such as in open-source appropriate technology, and open-source drug discovery.
Convergence culture is a theory which recognizes changing relationships and experiences with new media. Henry Jenkins is accepted by media academics to be the father of the term with his book Convergence Culture: where old and new media collide. It explores the flow of content distributed across various intersections of media, industries and audiences, presenting a back and forth power struggle over the distribution and control of content.
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