Psychographic filtering

Last updated

Psychographic filtering is located within a branch of collaborative filtering (user-based) which anticipates preferences based upon information received from a statistical survey, a questionnaire, or other forms of social research. [1] The term Psychographic is derived from Psychography which is the study of associating and classifying people according to their psychological characteristics. [2] In marketing or social research, information received from a participant’s response is compared with other participants’ responses and the comparison of that research is designed to predict preferences based upon similarities or differences in perception. [3] The participant should be inclined to share perceptions with people who have similar preferences. Suggestions are then provided to the participant based on their predicted preferences. Psychographic filtering differs from collaborative filtering in that it classifies similar people into a specific psychographic profile where predictions of preferences are based upon that psychographic profile type. [3] Examples of psychological characteristics which determine a psychographic profile are personality, lifestyle, value system, behavior, experience and attitude.

Contents

Method

Research data is collected and analyzed through quantitative methods, yet the manner in which the questions are presented share similarities used within qualitative methods. Participants respond to questions offering perceived choice. The participants’ choice is reflective of their psychological characteristics. This perceived choice (presented throughout the research method) is designed to score a participant and categorize that participant according to their respective score. The categories (psychographic profiles) used to assign people, reflect personality characteristics which the researchers can analyze and use for their particular purposes.

Application

Psychographic filtering and collaborative filtering are still within experimental stages and therefore have been not been extensively used. [3] The techniques are most effective when they are used to indicate preference for a single, constant item (i.e. a horror book written by one author) rather than recommending a composition of characteristics (i.e. a newspaper article on war) which varies in perspective from publisher to publisher. [3] For the item to be perceived in accordance with the psychographic profile, it must be defined within a specific category, opposed to being encompassing of many categories (where many preferences overlap). [3] Major problems with this type of research are whether it can be applied to items which are constantly changing in scope and updated regularly and whether people will participate sufficiently to create psychographic profiles.

See also

Related Research Articles

Myers–Briggs Type Indicator Model of personality types

The Myers–Briggs Type Indicator (MBTI) is an introspective self-report questionnaire indicating differing psychological preferences in how people perceive the world and make decisions.

In the field of psychology, cognitive dissonance occurs when a person holds two or more contradictory beliefs, ideas, or values, or participates in an action that goes against one of these three, and experiences psychological stress because of that. According to this theory, when two actions or ideas are not psychologically consistent with each other, people do all in their power to change them until they become consistent. The discomfort is triggered by the person's belief clashing with new information perceived, wherein they try to find a way to resolve the contradiction to reduce their discomfort.

Conjoint analysis statistical method

'Conjoint analysis' is a survey-based statistical technique used in market research that helps determine how people value different attributes that make up an individual product or service.

Wishful thinking decision-making based on what might be pleasing to imagine, rather than on evidence or rationality.

Wishful thinking describes decision-making and the formation of beliefs based on what might be pleasing to imagine, rather than on evidence, rationality, or reality. It is a product of resolving conflicts between belief, and desire.

Psychophysics quantitatively investigates the relationship between physical stimuli and the sensations and perceptions they produce. Psychophysics has been described as "the scientific study of the relation between stimulus and sensation" or, more completely, as "the analysis of perceptual processes by studying the effect on a subject's experience or behaviour of systematically varying the properties of a stimulus along one or more physical dimensions".

Collaborative filtering algorithm

Collaborative filtering (CF) is a technique used by recommender systems. Collaborative filtering has two senses, a narrow one and a more general one.

In psychology, the false consensus effect, also known as consensus bias, is a pervasive cognitive bias in social inferences, which people tend to “see their own behavioral choices and judgements as relatively common and appropriate to existing circumstances”. In other words, it is perceivers’ tendency to assume that their personal qualities, characteristics, beliefs, and actions are relatively widespread through the general population in any given situations. The false consensus effect has been widely observed and supported by empirical evidence. Previous research has suggested that cognitive and perceptional factors may contribute to the consensus bias, while recent studies have focused on its neural mechanisms.

A recommender system, or a recommendation system, is a subclass of information filtering system that seeks to predict the "rating" or "preference" a user would give to an item. They are primarily used in commercial applications.

Risk perception is the subjective judgement that people make about the characteristics and severity of a risk. The phrase is most commonly used in reference to natural hazards and threats to the environment or health, such as nuclear power. Several theories have been proposed to explain why different people make different estimates of the dangerousness of risks. Three major families of theory have been developed: psychology approaches, anthropology/sociology approaches and interdisciplinary approaches.

Psychographics is a qualitative methodology used to describe traits of humans on psychological attributes. Psychographics have been applied to the study of personality, values, opinions, attitudes, interests, and lifestyles. Because this area of research focuses on activities, interests, and opinions, psychographic factors are sometimes abbreviated to 'AIO variables'.

Product finders are information systems that help consumers to identify products within a large palette of similar alternative products. Product finders differ in complexity, the more complex among them being a special case of decision support systems. Conventional decision support systems, however, aim at specialized user groups, e.g. marketing managers, whereas product finders focus on consumers.

Cold start is a potential problem in computer-based information systems which involve a degree of automated data modelling. Specifically, it concerns the issue that the system cannot draw any inferences for users or items about which it has not yet gathered sufficient information.

An information filtering system is a system that removes redundant or unwanted information from an information stream using (semi)automated or computerized methods prior to presentation to a human user. Its main goal is the management of the information overload and increment of the semantic signal-to-noise ratio. To do this the user's profile is compared to some reference characteristics. These characteristics may originate from the information item or the user's social environment.

Sociomapping is a method developed for processing and visualization of relational data. It is most commonly used for mapping the social structure within small teams. Sociomapping uses the landscape metaphor to display complex multi-dimensional data in a 3D map, where individual objects are localized in such way that their distance on the map corresponds to their distance in the underlying data.

Card sorting is a technique in user experience design in which a person tests a group of subject experts or users to generate a dendrogram or folksonomy. It is a useful approach for designing information architecture, workflows, menu structure, or web site navigation paths.

Behavioral clustering is a statistical analysis method used in retailing to identify consumer purchase trends and group stores based on consumer buying behaviors.

Color psychology Study of influence of color on human behaviour

Color psychology is the study of hues as a determinant of human behavior. Color influences perceptions that are not obvious, such as the taste of food. Colors have qualities that can cause certain emotions in people. Colors can also enhance the effectiveness of placebos. For example, red or orange pills are generally used as stimulants. How color influences individuals may differ depending on age, gender, and culture. For instance, heterosexual men tend to report that red outfits enhance female attractiveness, while heterosexual females deny any outfit color impacting that of men. Although color associations can vary contextually between cultures, color preference is to be relatively uniform across gender and race.

Attenuation theory is a model of selective attention proposed by Anne Treisman, and can be seen as a revision of Donald Broadbent's filter model. Treisman proposed attenuation theory as a means to explain how unattended stimuli sometimes came to be processed in a more rigorous manner than what Broadbent's filter model could account for. As a result, attenuation theory added layers of sophistication to Broadbent's original idea of how selective attention might operate: claiming that instead of a filter which barred unattended inputs from ever entering awareness, it was a process of attenuation. Thus, the attenuation of unattended stimuli would make it difficult, but not impossible to extract meaningful content from irrelevant inputs, so long as stimuli still possessed sufficient "strength" after attenuation to make it through a hierarchical analysis process.

Broadbent's filter model is an early selection theory of attention.

Psychographic segmentation has been used in marketing research as a form of market segmentation which divides consumers into sub-groups based on shared psychological characteristics, including subconscious or conscious beliefs, motivations, and priorities to explain and predict consumer behavior. Developed in the 1970´s, it applies behavioral and social sciences to explore to understand consumers’ decision-making processes, consumer attitudes, values, personalities, lifestyles, and communication preferences. It complements demographic and socioeconomic segmentation, and enables marketers to target audiences with messaging to market brands, products or services. Some consider lifestyle segmentation to be interchangeable with psychographic segmentation, marketing experts argue that lifestyle relates specifically to overt behaviors while psychographics relate to consumers' cognitive style, which is based on their "patterns of thinking, feeling and perceiving".

References

  1. Haag et al., Management Information Systems: For the Information Age. Canada: McGraw Hill-Ryerson, 2006
  2. (2006) Answers
  3. 1 2 3 4 5 Sonja Kangas, Collaborative Filtering and Recommendation Systems [Electronic resource] Finland: VTT Information Technology, 2002