ReachOut.com

Last updated
ReachOut Australia
Type of site
Informational
Available inEnglish
Owner ReachOut Australia
Created by ReachOut Australia
URL http://au.reachout.com
CommercialNo
RegistrationOptional
LaunchedMarch 1998

ReachOut.com is an internet service for young Australians that provides information, support and resources about mental health issues and enable them to develop resilience, increase coping skills, and facilitate help-seeking behaviour. The site contains information about issues affecting young people in the form of fact sheets, stories, podcasts and online forums.

Contents

History

ReachOut.com was launched in March 1998 as an initiative of Inspire Foundation (now known as ReachOut Australia) to help young people with their mental health.

ReachOut provides online support to young people going through tough times. It provides online resources like real stories and fact sheets which are written alongside young people, and a peer-support forum which is a space where young people can talk about mental health issues and receive support and help. In 2008 ReachOut opened sites in Ireland and the USA. Both sites were later closed. As of 2023, the ReachOut website requires an official Australian postal code to access its services.

Site content

Screenshot of ReachOut.com homepage, November 2013 ReachOut.com screenshot Nov2013.png
Screenshot of ReachOut.com homepage, November 2013

Writing style and tone

The majority of ReachOut is written in an informal tone to appeal to the younger audience. The writing is often broken up into smaller sections or contains lists, and is usually accompanied by an image.

Site authors

Young people play a key role in writing content and developing ReachOut. The service often partners with other health and community service organizations to provide accurate and current information. As the site is informational, users are referred to phone and web counselling services such as Kids Helpline and Lifeline.

Target Audience

ReachOut.com is primarily targeted towards children and adolescents in Australia, particularly ones that are going through challenging times. As of 2023, ReachOut has not expanded its services to any other countries, and the website requires an official Australian postal code to access its services. [1] Staff have redirected overseas users to similar websites, such as Kooth and SANE, to ensure that they get the support they need.

Services Linked With ReachOut.com

Reach Out.com has expanded its website to include new services.

ReachOut Central

ReachOut Central [2] is a "serious" game that works interactively to help young people explore how thinking, behaviour and feelings interact with each other. A series of real life scenarios allow users to discover how the way they think and feel can positively influence their behaviour (or vice versa) and the impact this has on the outcome of situations. The information provided in the game links with information provided on ReachOut.com through the format of tips and tricks and links to fact sheets.

On 17 September 2007 ReachOut Central launched as a full version game after a successful run with the pilot program with limited scenarios. The current version of the game allows for further expansion in additional scenarios that can be scripted and updated when new information is made available.

Within two weeks of launching ReachOut Central was nominated and eventually named as a winner in the Changemakers.net Why Games Matter Competition. The announcement of the win with two other games was made on 8 November 2007. The interactive game was the only Australian game nominated. [3]

ReachOut Central also came runner-up in the Health Category of the Stockholm Challenge Awards for 2008. ReachOut Central was one of the 19 finalists chosen from across the world under the Health Category of the Awards. [4] The Stockholm Challenge Awards is an international award that inspires and challenges the information and technology industries to create social and sustainable benefits for individuals and communities through their projects.

ReachOut Community Forum

The online forum lets young people share what is happening in their lives, in a safe environment moderated by staff and trained moderators. The forums are not a counselling service but often help to refer young people to information and services. They are also a way for ReachOut.com users to connect to each other and find others they can share similar experiences with.

ReachOut Teachers' Network

Launched in April 2007, the ReachOut Teachers’ Network connects secondary school teachers with the ReachOut service by providing classroom lessons on issues that young people may face within the curriculum areas in schools. [5] [6]

ReachOut Pro

The ReachOut.com Professionals service targets professionals dealing with young people and mental health by providing an online source of information and resources. The provision of these resources aims to provide a way for a range of professionals to engage young people in the treatment and maintenance of better mental health outcomes. [7]

ReachOut Youth Involvement

All of ReachOut Australia's programs have input from young people, all of whom are volunteers. ReachOut has over 100 Youth Ambassadors from around Australia, and it is these young people who have input to the development of the website, and activities in which ReachOut partakes. The work the young people undertake ranges from administration tasks in the central office, to presentations for the service and moderation of the ReachOut Community Forums.

ReachOut Parents

In May 2016 ReachOut introduced a new free online service for parents who want to help but would like to know more about topics such as bullying, self-esteem, anxiety, and social media. A recent study found that 70% of teenagers do not access support, and if they do, most will turn to their parents first. ReachOut Parents provides practical support to encourage effective communication between parents and young people aged 12–18 years. [8] [9]

Awards

See also

Related Research Articles

In a support group, members provide each other with various types of help, usually nonprofessional and nonmaterial, for a particular shared, usually burdensome, characteristic. Members with the same issues can come together for sharing coping strategies, to feel more empowered and for a sense of community. The help may take the form of providing and evaluating relevant information, relating personal experiences, listening to and accepting others' experiences, providing sympathetic understanding and establishing social networks. A support group may also work to inform the public or engage in advocacy.

<span class="mw-page-title-main">Beyond Blue</span> Australian mental health and wellbeing support organisation

Beyond Blue is an Australian mental health and wellbeing support organisation. They provide support programs to address issues related to depression, suicide, anxiety disorders and other related mental illnesses.

Mission Australia is a national Christian charity that provides a range of community services throughout Australia. It has its roots in the Brisbane sector of The British and Foreign Bible Society’s sub-committee, The Colporteur Society (1869), and Sydney City Mission (1862), but was only officially established in 1996, bringing together a number of city missions across the country. The organisation specialises in the areas of homelessness and housing, families and children, early learning, youth, employment and skills, substance abuse, disability, mental health, and strengthening communities. Sharon Callister has been CEO since March 2022.

The TeenScreen National Center for Mental Health Checkups at Columbia University was a national mental health and suicide risk screening initiative for middle- and high-school age adolescents. On November 15, 2012, according to its website, the program was terminated. The organization operated as a center in the Division of Child and Adolescent Psychiatry Department at Columbia University, in New York City. The program was developed at Columbia University in 1999, and launched nationally in 2003. Screening was voluntary and offered through doctors' offices, schools, clinics, juvenile justice facilities, and other youth-serving organizations and settings. As of August 2011, the program had more than 2,000 active screening sites across 46 states in the United States, and in other countries including Australia, Brazil, India and New Zealand.

<span class="mw-page-title-main">Mumsnet</span> Internet forum for parents

Mumsnet is a London-based internet forum, created in 2000 by Justine Roberts for discussion between parents of children and teenagers.

BabyCenter is an online media company based in San Francisco, New York City, Chicago, and Los Angeles that provides information on conception, pregnancy, birth, and early childhood development for parents and expecting parents. BabyCenter operates 9 country and region specific properties including websites, apps, emails, print publications, and an online community where parents can connect on a variety of topics. Users of the website can sign up for free weekly email newsletters that guide them through pregnancy and their child's development.

<span class="mw-page-title-main">Substance abuse prevention</span> Measures to prevent the consumption of licit and illicit drugs

Substance abuse prevention, also known as drug abuse prevention, is a process that attempts to prevent the onset of substance use or limit the development of problems associated with using psychoactive substances. Prevention efforts may focus on the individual or their surroundings. A concept that is known as "environmental prevention" focuses on changing community conditions or policies so that the availability of substances is reduced as well as the demand. Individual Substance Abuse Prevention, also known as drug abuse prevention involves numerous different sessions depending on the individual to help cease or reduce the use of substances. The time period to help a specific individual can vary based upon many aspects of an individual. The type of Prevention efforts should be based upon the individual's necessities which can also vary. Substance use prevention efforts typically focus on minors and young adults – especially between 12–35 years of age. Substances typically targeted by preventive efforts include alcohol, tobacco, marijuana, inhalants, coke, methamphetamine, steroids, club drugs, and opioids. Community advocacy against substance use is imperative due to the significant increase in opioid overdoses in the United States alone. It has been estimated that about one hundred and thirty individuals continue to lose their lives daily due to opioid overdoses alone.

988 is a telephone number used in some NANP countries for a suicide prevention helpline. It is known as 988 Suicide & Crisis Lifeline in the United States and as 9-8-8 Suicide Crisis Helpline in Canada.

Youth suicide is when a young person, generally categorized as someone below the legal age of majority, deliberately ends their own life. Rates of youth suicide and attempted youth suicide in Western societies and other countries are high. Youth suicide attempts are more common among girls, but adolescent males are the ones who usually carry out suicide. Suicide rates in youths have nearly tripled between the 1960s and 1980s. For example, in Australia suicide is second only to motor vehicle accidents as its leading cause of death for people aged 15 to 25.

<span class="mw-page-title-main">Avert (HIV and AIDS organisation)</span> British charitable organization

Avert is an international charity that uses digital communications to increase health literacy on HIV and sexual health, among those most affected in areas of greatest need, in order to reduce new infections and improve health and well-being.

headspace (organisation)

headspace, formally the headspace National Youth Mental Health Foundation, is an Australian non-profit organisation for youth mental health established by the Australian Government in 2006. The project is funded by the Department of Health and Aged Care under the Youth Mental Health Initiative Program, and indirectly supported through the Better Access Scheme.

Cyberbullying or cyberharassment is a form of bullying or harassment using electronic means. Cyberbullying and cyberharassment are also known as online bullying. It has become increasingly common, especially among teenagers and adolescents, due to the communication technology advancements and young people's increased use of such technologies. Cyberbullying is when someone, typically a teenager, bullies or harasses others on the internet and other digital spaces, particularly on social media sites.

Born This Way Foundation is a non-profit organization founded in 2012 by American artist and activist Lady Gaga and her mother, Cynthia Germanotta. Named after the singer's 2011 album Born This Way, and the song with the same name the foundation is committed to supporting the wellness of young people and working with them to "make the world kinder and braver".

<span class="mw-page-title-main">The Cybersmile Foundation</span> Anti-cyberbullying organization

The Cybersmile Foundation is an international nonprofit organization committed to tackling all forms of cyberbullying and digital abuse. They promote kindness, diversity, and inclusion through professional support services, education programs, awareness campaigns and corporate partnerships.

Psych Central is a mental health information and news website. Psych Central is overseen by mental health professionals who create and oversee all the content published on the site. The site was created in 1995. The site was named as one of the Internet's 50 Best Websites in 2008 by Time, and has approximately 6 million unique visitors per month. PsychCentral was acquired by Healthline in August 2020. Former attorney and author, Faye McCray was appointed Editor-In-Chief in 2021.

<span class="mw-page-title-main">New York City Administration for Children's Services</span> New York City government agency

The New York City Administration for Children's Services (ACS) is a New York City government agency that protects and promotes safety and the well-being of New York City's children and families by providing child welfare, juvenile justice, and early care and education services.

<span class="mw-page-title-main">Jesuit Social Services</span> Australian organisation

Jesuit Social Services is a social change organisation established by the Australian Jesuits in 1977. Originally based in Melbourne, Australia, it has expanded to include outreach programs in New South Wales and the Northern Territory.

Suicide in Ireland has the 17th highest rate in Europe and the 4th highest for the males aged 15–25 years old which was a main contributing factor to the improvement of suicides in Ireland.

Mental health in Australia has been through a significant shift in the last 50 years, with 20% of Australians experiencing one or more mental health episodes in their lifetimes. Australia runs on a mixed health care system, with both public and private health care. The public system includes a government run insurance scheme called Medicare, which aids mental health schemes. Each state within Australia has its own management plans for mental health treatment. However, the overarching system and spending remains the same.

References

  1. A previous version of this article stated that ReachOut.com had extended their services, likely because of this community info. The conclusion drawn from this is inaccurate. Staff advise overseas visitors to "note that we are not affiliated with any of the below services, and cannot assure the quality of care that you will receive with any of these," before giving their redirect.
  2. "ReachOut Central". Archived from the original on 2015-02-27. Retrieved 2019-04-19.
  3. "Why Games Matter: A Prescription for Improving Health and Health Care". Archived from the original on 2008-03-06.
  4. Stockholm Challenge
  5. "ReachOut Teachers' Network".[ permanent dead link ]
  6. "Welcome to ReachOut Pro". Archived from the original on 5 February 2011. Retrieved 17 December 2010.
  7. "ReachOut.com Professionals".
  8. "ReachOut launches website to help parents talk to their teenage children". The Mercury. 2016-05-20. Retrieved 2016-05-25.
  9. Naughton, Julia (2016-05-18). "Youth Mental Health Organisation ReachOut Launches Online Service For Parents". The Huffington Post Australia. Retrieved 2016-05-25.
  10. "THE 6TH ANNUAL GOLD HAROLD AWARDS". LifeEducation.org.au. Life Education. Archived from the original on 2013-11-11. Retrieved 2013-11-11.
  11. 2014 LiFE Award Winners by Suicide Prevention Australia [ permanent dead link ]