Remedial action

Last updated

A remedial action is a change made to a nonconforming product or service to address the deficiency. This also can refer to restoration of a landscape from industrial activity [1]

Contents

Rework and repair are generally the remedial actions taken on products, while services usually require additional services to be performed to ensure satisfaction.

In some settings, corrective action is used as an encompassing term that includes remedial actions, corrective actions and preventive actions.

‘Remedial Action’ is a term referring to actions taken by businesses to counteract deficiencies or undesirable characteristics in their products. In this way it is distinct from ‘Corrective Action’, which aims to change the processes that led to these deficiencies, and ‘Preventive Action’, which aims to strengthen weak management systems not yet responsible for any deficiency [2]

Remedial Action is often enacted through ‘Remedial Action Plans’ (RAPs) of three or more stages. For example, one North American river protection scheme drew up a plan that identified environmental problems and sources of pollution, evaluated and carried out actions to restore the area, and confirmed that these actions had been effective [3]

These actions normally have negative effects on a company’s image and profits. A fine balance is often struck between denying the existence of problems or wrongdoing and choosing to publicise this existence before being exposed removes the company’s ability to control the way any scandal is seen. [4]

Varieties

Environmental - If the environment a business works in becomes polluted as the result of the activities of that business, or sometimes other events, this pollution must be cleaned for reasons of safety and welfare. This will normally involve the business either financing the remedial action or applying for the finances to do so. If the business is not at fault, the government may finance the remediation. [5]

Repair/Replacement - When a product is deemed ineffective, either by the company or by public exposure, a recall plan can be put into action, sometimes also involving compensation for consumers. [6]

Policy - When company policy is considered to be in violation of the law, such as keeping inaccurate financial records, remedial action can be taken to change those policies. (HR.BLR.com, 2012). When done after an internal investigation, this can avoid repercussions such as negative publicity or even fines, and the UK Serious Fraud Office states that if a company self-reports corruption it will impact on whether or not prosecution occurs. [7]

Examples

Brodex Water - Environmental remedial action is often undertaken by water specialists in the case of infected supply. Some, such as UK Company Brodex Water Treatment Specialists, advertise what services the company provides in the event of Legionella disease being discovered in a local supply, such as tank chlorination and equipment replacement. This proactive strategy improves the company’s public image. [8]

The Great Lakes - Since the mid-1980s, several ‘Remediative Action Plans’ have been drawn up to manage the impact of various stakeholders, including local businesses, on the environmental health of the American-Canadian Great Lakes region. [9]

Volkswagen - The most recent example, VW has recently been forced to recall millions of cars to adjust deficiencies in their pollution controls, after a company policy of only activating them during emissions tests was exposed. [10]

See also

Related Research Articles

<span class="mw-page-title-main">Environmental law</span> Branch of law concerning the natural environment

Environmental law is a collective term encompassing aspects of the law that provide protection to the environment. A related but distinct set of regulatory regimes, now strongly influenced by environmental legal principles, focus on the management of specific natural resources, such as forests, minerals, or fisheries. Other areas, such as environmental impact assessment, may not fit neatly into either category, but are nonetheless important components of environmental law.

A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction. It is expressed as the organizational goals and aspirations, policies, processes, documented information, and resources needed to implement and maintain it. Early quality management systems emphasized predictable outcomes of an industrial product production line, using simple statistics and random sampling. By the 20th century, labor inputs were typically the most costly inputs in most industrialized societies, so focus shifted to team cooperation and dynamics, especially the early signaling of problems via a continual improvement cycle. In the 21st century, QMS has tended to converge with sustainability and transparency initiatives, as both investor and customer satisfaction and perceived quality are increasingly tied to these factors. Of QMS regimes, the ISO 9000 family of standards is probably the most widely implemented worldwide – the ISO 19011 audit regime applies to both and deals with quality and sustainability and their integration.

<span class="mw-page-title-main">Volkswagen</span> Automobile brand of the Volkswagen Group

Volkswagen, abbreviated as VW, is a German motor vehicle manufacturer headquartered in Wolfsburg, Lower Saxony, Germany. Founded in 1937 by the German Labour Front under the Nazi Party, it is known for the iconic Beetle and serves as the flagship brand of the Volkswagen Group, the largest automotive manufacturer by worldwide sales in 2016 and 2017. The group's biggest market is in China, which delivers 40 percent of its sales and profits. Its name is derived from the German-language terms Volk and Wagen, translating to "people's car" when combined.

<span class="mw-page-title-main">United States Environmental Protection Agency</span> U.S. federal government agency

The Environmental Protection Agency (EPA) is an independent executive agency of the United States federal government tasked with environmental protection matters. President Richard Nixon proposed the establishment of EPA on July 9, 1970; it began operation on December 2, 1970, after Nixon signed an executive order. The order establishing the EPA was ratified by committee hearings in the House and Senate. The agency is led by its administrator, who is appointed by the president and approved by the Senate. The current administrator is Michael S. Regan. The EPA is not a Cabinet department, but the administrator is normally given cabinet rank.

<span class="mw-page-title-main">Maintenance (technical)</span> Maintaining a device in working condition

The technical meaning of maintenance involves functional checks, servicing, repairing or replacing of necessary devices, equipment, machinery, building infrastructure, and supporting utilities in industrial, business, and residential installations. Over time, this has come to include multiple wordings that describe various cost-effective practices to keep equipment operational; these activities occur either before or after a failure.

<span class="mw-page-title-main">Industrial waste</span> Waste produced by industrial activity or manufacturing processes

Industrial waste is the waste produced by industrial activity which includes any material that is rendered useless during a manufacturing process such as that of factories, mills, and mining operations. Types of industrial waste include dirt and gravel, masonry and concrete, scrap metal, oil, solvents, chemicals, scrap lumber, even vegetable matter from restaurants. Industrial waste may be solid, semi-solid or liquid in form. It may be hazardous waste or non-hazardous waste. Industrial waste may pollute the nearby soil or adjacent water bodies, and can contaminate groundwater, lakes, streams, rivers or coastal waters. Industrial waste is often mixed into municipal waste, making accurate assessments difficult. An estimate for the US goes as high as 7.6 billion tons of industrial waste produced annually, as of 2017. Most countries have enacted legislation to deal with the problem of industrial waste, but strictness and compliance regimes vary. Enforcement is always an issue.

<span class="mw-page-title-main">Hazard analysis and critical control points</span> Systematic preventive approach to food safety

Hazard analysis and critical control points, or HACCP, is a systematic preventive approach to food safety from biological, chemical, and physical hazards in production processes that can cause the finished product to be unsafe and designs measures to reduce these risks to a safe level. In this manner, HACCP attempts to avoid hazards rather than attempting to inspect finished products for the effects of those hazards. The HACCP system can be used at all stages of a food chain, from food production and preparation processes including packaging, distribution, etc. The Food and Drug Administration (FDA) and the United States Department of Agriculture (USDA) require mandatory HACCP programs for juice and meat as an effective approach to food safety and protecting public health. Meat HACCP systems are regulated by the USDA, while seafood and juice are regulated by the FDA. All other food companies in the United States that are required to register with the FDA under the Public Health Security and Bioterrorism Preparedness and Response Act of 2002, as well as firms outside the US that export food to the US, are transitioning to mandatory hazard analysis and risk-based preventive controls (HARPC) plans.

<span class="mw-page-title-main">Onondaga Lake</span> Lake in Onondaga County, New York, USA

Onondaga Lake is a lake in Central New York, immediately northwest of and adjacent to Syracuse, New York. The southeastern end of the lake and the southwestern shore abut industrial areas and expressways; the northeastern shore and northwestern end border a series of parks and museums.

Toxics use reduction is an approach to pollution prevention that targets and measures reductions in the upfront use of toxic materials. Toxics use reduction emphasizes the more preventive aspects of source reduction but, due to its emphasis on toxic chemical inputs, has been opposed more vigorously by chemical manufacturers. Toxics use reduction (TUR) can be subdivided into direct and indirect. Direct use focuses on substituting inputs in the production process and redesigning products to use less or no toxic chemicals. In the indirect process, there are process modifications, operation improvements, and recycling of chemicals.

<span class="mw-page-title-main">Environmental Protection Department</span>

Environmental Protection Department (EPD) is a department of Hong Kong Government concerning the issues of environmental protection in Hong Kong.The EPD is responsible for developing policies covering environmental protection, nature conservation; enforcing environmental legislation; monitoring environmental quality; providing collection, transfer, treatment and disposal facilities for many types of waste; advising on the environmental implications of town planning and new policies; handling pollution complaints and incidents; and raising awareness and support in the community for environmental initiatives.

<span class="mw-page-title-main">Chicken Cottage</span> British fast food chain

Chicken Cottage Limited is a UK-based fast food chain. The company is the master franchisor and owner of the "Chicken Cottage" brand. Its taste is modelled on a blend of the Indian subcontinent and Southern United States flavours using halal ingredients. It currently operates through 115 outlets in the UK.

Eight Disciplines Methodology (8D) is a method or model developed at Ford Motor Company used to approach and to resolve problems, typically employed by quality engineers or other professionals. Focused on product and process improvement, its purpose is to identify, correct, and eliminate recurring problems. It establishes a permanent corrective action based on statistical analysis of the problem and on the origin of the problem by determining the root causes. Although it originally comprised eight stages, or 'disciplines', it was later augmented by an initial planning stage. 8D follows the logic of the PDCA cycle. The disciplines are:

A preventive action is a change implemented to address a weakness in a management system that is not yet responsible for causing nonconforming product or service.

Corrective and preventive action consists of improvements to an organization's processes taken to eliminate causes of non-conformities or other undesirable situations. It is usually a set of actions, laws or regulations required by an organization to take in manufacturing, documentation, procedures, or systems to rectify and eliminate recurring non-conformance. Non-conformance is identified after systematic evaluation and analysis of the root cause of the non-conformance. Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non-conformance. It must be systematically implemented and observed for its ability to eliminate further recurrence of such non-conformation. The Eight disciplines problem solving method, or 8D framework, can be used as an effective method of structuring a CAPA.

<span class="mw-page-title-main">Trident Seafoods</span> Harvesting, processing, and distribution company

Trident Seafoods is the largest seafood company in the United States. It is based in Seattle, Washington. It manages a network of fishing ships, processing plants, and a vertically integrated distributorship of its products. It sells frozen, canned, smoked and ready-to-eat seafood products for the wholesale, retail and food service markets under a variety of different brand names. Many crab boats seen in the Deadliest Catch TV series are affiliated with Trident.

<span class="mw-page-title-main">Green-collar worker</span>

A green-collar worker is a worker who is employed in an environmental sectors of the economy. Environmental green-collar workers satisfy the demand for green development. Generally, they implement environmentally conscious design, policy, and technology to improve conservation and sustainability. Formal environmental regulations as well as informal social expectations are pushing many firms to seek professionals with expertise with environmental, energy efficiency, and clean renewable energy issues. They often seek to make their output more sustainable, and thus more favorable to public opinion, governmental regulation, and the Earth's ecology.

Title 40 is a part of the United States Code of Federal Regulations. Title 40 arranges mainly environmental regulations that were promulgated by the US Environmental Protection Agency (EPA), based on the provisions of United States laws. Parts of the regulation may be updated annually on July 1.

<span class="mw-page-title-main">Environment America</span> U.S. federation of state-based environmental advocacy groups

Environment America is a federation of state-based environmental advocacy organizations in the United States. The organization researches and advocates for environmental policies through lobbying, litigation, and the mobilization of public support. Environment America advocates new laws and policies to address climate change, air pollution and water pollution, and is a proponent of clean energy. It opposes offshore drilling.

<span class="mw-page-title-main">Circular economy</span> Regenerative system in which resource input and waste, emission, and energy leakage, are minimised

A circular economy is a model of production and consumption, which involves sharing, leasing, reusing, repairing, refurbishing and recycling existing materials and products as long as possible. CE aims to tackle global challenges as climate change, biodiversity loss, waste, and pollution by emphasizing the design-based implementation of the three base principles of the model. The three principles required for the transformation to a circular economy are: eliminating waste and pollution, circulating products and materials, and the regeneration of nature. CE is defined in contradistinction to the traditional linear economy. The idea and concepts of circular economy (CE) have been studied extensively in academia, business, and government over the past ten years. CE has been gaining popularity since it helps to minimize emissions and consumption of raw materials, open up new market prospects and principally, increase the sustainability of consumption and improve resource efficiency. At a government level, CE is viewed as means of combating global warming as well as a facilitator of long-term growth. CE may geographically connect actors and resources to stop material loops at the regional level. In its core principle, the European Parliament defines CE as, “a model of production and consumption, which involves sharing, leasing, reusing, repairing, refurbishing and recycling existing materials and products as long as possible. In this way, the life cycle of products is extended.”

<span class="mw-page-title-main">Volkswagen emissions scandal</span> 2010s diesel emissions scandal involving Volkswagen

The Volkswagen emissions scandal, sometimes known as Dieselgate or Emissionsgate, began in September 2015, when the United States Environmental Protection Agency (EPA) issued a notice of violation of the Clean Air Act to German automaker Volkswagen Group. The agency had found that Volkswagen had intentionally programmed turbocharged direct injection (TDI) diesel engines to activate their emissions controls only during laboratory emissions testing, which caused the vehicles' NOx output to meet US standards during regulatory testing. However, the vehicles emitted up to 40 times more NOx in real-world driving. Volkswagen deployed this software in about 11 million cars worldwide, including 500,000 in the United States, in model years 2009 through 2015.

References

  1. http://www.ruralarisings.co.uk/roclf.swf?ms=1229904000057%5B%5D
  2. "Back to Basics: Corrective vs. Preventive Action | ASQ". asq.org. Retrieved 2022-11-09.
  3. The St. Mary's River Bi-National Public Advisory Council (2015) Remedial Action Plan, [online] Available at: https://www.lssu.edu/bpac/remedial-action-plan-3 Archived 2015-11-05 at the Wayback Machine [Accessed November 2015]
  4. "Tesco profits down 92%". The Independent. 2014-10-23. Retrieved 2022-11-09.
  5. "What is Remedial Action? (with picture)". Smart Capital Mind. Retrieved 2022-11-09.
  6. "Product safety advice for businesses". GOV.UK. Retrieved 2022-11-09.
  7. Serious Fraud Office (2015) Self-Reporting Process, [online] Available at: http://www.sfo.gov.uk/bribery--corruption/corporate-self-reporting/self-reporting-process.aspx Archived 2015-12-10 at the Wayback Machine [Accessed November 2015].
  8. BrodexTrident. "Water Hygiene | BrodexTrident Water Treatment Companies UK". www.brodextrident.com. Retrieved 2022-11-09.
  9. Hartig, J. (1997) Great Lakes Remedial Action Plans: Fostering Adaptive Ecosystem-Based Management Processes, American Review of Canadian Studies, 27(3), p.437.
  10. "VW scandal: More than 1 million UK cars contain Volkswagen emissions cheating device". www.telegraph.co.uk. Retrieved 2022-11-09.