Request for solution

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A complex arrangement of parts. A request for solution could ask a simpler arrangement performing the same functions. Bieger klassisch kpl.jpg
A complex arrangement of parts. A request for solution could ask a simpler arrangement performing the same functions.

A request for solution (RFS, also known as request for proposed solution) [1] is a commercial document that describes a technological or organizational situation and demands a solution (for example, a new arrangement of information technology, IT) to possible suppliers of this solution. This document is normally issued by the organization which would benefit from the solution. The buying organisation keeps a dialogue with would-be suppliers to determine together the best solution. [1]

Contents

The difference with a request for proposal (RFP) consists of the RFS being much more open and leaving more space to innovate. Both RFP and RFS have requirements, but those of RFS are more general. [2] RFSs also need less time [2] to be answered, so they are likely to get a higher number of responses.

"A classic example of request for solution: the client gave general instructions regarding the solution while laying lesser restrictions on specific technology." [3]

"In contrast to a detailed, buyer-led RFP, the RFS is an open-ended, collaborative process. The customer describes its environment, objectives, concerns, and risk tolerance and the potential suppliers come back with solutions that meet those general requirements." [4]

The RFS may be used as the first step in a procurement process. Once a determined solution has been selected, the process can advance one step, issuing, for example, a RFP, more specific and detailed.

Controversy

Lutz Peichert [5] challenges the need for yet another procurement term (RFS) when RFP already exists. John Healer, [5] on the contrary, has found "the Request for Solution language to be of value". Researchers [1] from the University of Tennessee consider RFS "an emerging competitive bidding methodology".

See also

Related Research Articles

A request for proposal (RFP) is a document that solicits proposal, often made through a bidding process, by an agency or company interested in procurement of a commodity, service, or valuable asset, to potential suppliers to submit business proposals. It is submitted early in the procurement cycle, either at the preliminary study, or procurement stage.

Procurement is the process of finding and agreeing to terms, and acquiring goods, services, or works from an external source, often via a tendering or competitive bidding process.

A term of business proposal is a written offer from a seller to a prospective sponsor. Business proposals are often a key step in the complex sales process—i.e., whenever a buyer considers more than price in a purchase. When one person signifies to another his willingness to do or to abstain from doing anything with a view to obtaining the assent of the other to such act or abstinence, he is said to make a Proposal.

A request for information (RFI) is a common business process whose purpose is to collect written information about the capabilities of various suppliers. Normally it follows a format that can be used for comparative purposes.

A statement of work (SOW) is a document routinely employed in the field of project management. It is the narrative description of a project's work requirement. It defines project-specific activities, deliverables and timelines for a vendor providing services to the client. The SOW typically also includes detailed requirements and pricing, with standard regulatory and governance terms and conditions. It is often an important accompaniment to a master service agreement or request for proposal (RFP).

Purchasing is the process a business or organization uses to acquire goods or services to accomplish its goals. Although there are several organizations that attempt to set standards in the purchasing process, processes can vary greatly between organizations.

The Information Services Procurement Library (ISPL) is a best practice library for the management of Information Technology related acquisition processes. It helps both the customer and supplier organization to achieve the desired quality using the corresponded amount of time and money by providing methods and best practices for risk management, contract management, and planning. ISPL focuses on the relationship between the customer and supplier organization: It helps constructing the request for proposal, it helps constructing the contract and delivery plan according to the project situation and risks, and it helps monitoring the delivery phase. ISPL is a unique Information Technology method because where most other Information Technology methods and frameworks focus on development, ISPL focuses purely on the procurement of information services. The target audience for ISPL consists of procurement managers, acquisition managers, programme managers, contract managers, facilities managers, service level managers, and project managers in the IT area. Because of ISPL's focus on procurement it is very suitable to be used with ITIL and PRINCE2.

Strategic sourcing is the process of developing channels of supply at the lowest total cost, not just the lowest purchase price. It expands upon traditional organisational purchasing activities to embrace all activities within the procurement cycle, from specification to receipt, payment for goods and services to sourcing production lines where the labor market would increase firms' ROI. Strategic sourcing processes aim for continuous improvement and re-evaluation of the purchasing activities of an organisation.

The processes of government procurement in the United States enable federal, state and local government bodies in the United States to acquire goods, services, and interests in real property.

Purchasing is the formal process of buying goods and services. The purchasing process can vary from one organization to another, but there are some common key elements.

Industrial marketing is the marketing of goods and services by one business to another. Industrial goods are those an industry of uses to produce an end product from one or more raw materials. The term, industrial marketing has largely been replaced by the term B2B marketing.

Bidding Method of competitive price determination used in auctions, stock exchanges, etc.

Bidding is an offer to set a price tag by an individual or business for a product or service or a demand that something be done. Bidding is used to determine the cost or value of something.

A request for quotation (RfQ) is a business process in which a company or public entity requests a quote from a supplier for the purchase of specific products or services. RfQ generally means the same thing as Call for bids (CfB) and Invitation for bid (IfB).

Joint Light Tactical Vehicle Light tactical vehicle

The Joint Light Tactical Vehicle (JLTV) is a United States military and United States Special Operations Command program to part-replace the Humvee with a family of more survivable vehicles with greater payload. Early studies for the JLTV program were approved in 2006. The JLTV program incorporates lessons learned from the earlier Future Tactical Truck Systems program and other associated efforts.

KC-X US Defense department procurement program for next generation tanker aircraft

KC-X is the United States Air Force (USAF) program to procure its next-generation aerial refueling tanker aircraft to replace some of the older Boeing KC-135 Stratotankers. The contest was for a production contract for 179 new tankers with estimated value of US$35 billion. The two contenders to replace the KC-135 aircraft were Boeing and EADS, following the elimination of US Aerospace, Inc. from the bidding process.

Presales is a process or a set of activities/sales normally carried out before a customer is acquired, though sometimes presales also extends into the period the product or service is delivered to the customer.

Reverse auction

A reverse auction is a type of auction in which the traditional roles of buyer and seller are reversed. Thus, there is one buyer and many potential sellers. In an ordinary auction also known as a forward auction, buyers compete to obtain goods or services by offering increasingly higher prices. In contrast, in a reverse auction, the sellers compete to obtain business from the buyer and prices will typically decrease as the sellers underbid each other.

Invitation to tender Business process

An invitation to tender is a formal, structured procedure for generating competing offers from different potential suppliers or contractors looking to obtain an award of business activity in works, supply, or service contracts, often from companies who have been previously assessed for suitability by means of a supplier questionnaire (SQ) or pre-qualification questionnaire (PQQ).

Ebidding

An ‘‘‘electronic bidding system ‘‘‘ is an electronic bidding event according to defined negotiation rules (eAgreement). A buyer and two or more suppliers take part in this online event.

Request for association

A Request for association (RFA) or request for collaboration, also called, though less frequently request for partnership, request for partner or request for alliance, is a commercial document issued by a party which demands association to another party. This request may be specific, with the addressee stated within, or unspecific, open to anyone interested in association.

References

  1. 1 2 3 Vitasek, Kate; Kling, Jeanne; Keith, Bonnie; Handley, David (2016). Unpacking Collaborative Bidding (PDF). Tennessee, USA: HASLAM COLLEGE OF BUSINESS. p. 9. Archived from the original (PDF) on 28 April 2017. Retrieved 27 April 2017.
  2. 1 2 Tonti, Jon (July 3, 2012). "Out with Request for Proposals and in With Request for Solutions". Nearshore Americas. Retrieved 11 April 2017.
  3. mkrishna (July 27, 2012). "Why Request for Solution (RFS) is a better approach". Suyati. Retrieved 18 April 2017.
  4. Overby, Stephanie (June 15, 2012). "Why Your IT Outsourcing RFP Is Holding You Back". CIO from IDG. IDG. Retrieved 11 April 2017.
  5. 1 2 Peichert, Lutz (July 19, 2012). "Lutz Peichert's Blog". Lutz Peichert. Archived from the original on 19 April 2017. Retrieved 18 April 2017.