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Robert Andrew Strickland | |
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Occupation | President and Director[ citation needed ], Strickland Consulting LLC Semi-pro cyclist[ citation needed ] |
Website | http://www.stricklandconsult.com |
Robert A. "Rob" Strickland is a technology and mobile executive, currently a co-founder and investor of The Digital Nexus, a professional management consulting firm. [1] [2]
Frank Batten and Jeffrey L. Cruikshank, in their book “The Weather Channel: the improbable rise of a media phenomenon” (Harvard Business Press; 1st edition (May 2, 2002) p. 206) referred to Rob's hire as a key event in determining the strategy and subsequent success of The Weather Channel as a major source of weather information on the Internet:
“we hired [in January 1998] a chief information officer, Rob Strickland, who initiated a serious and successful push into the digital age.” [3]
At Echostar, Rob was involved in helping to automate call centers by creating a voice recognition system. [4] In addition, Rob renegotiated a large billing contract with CSG, Inc. for Echostar. [5]
While at T-Mobile USA, Rob led the effort to use service-oriented architecture which enabled T-Mobile USA to revamp its customer service experience. The project, dubbed “OpenSpan,” provided T-Mobile USA's customer service representatives with one view of all the underlying systems that are used to complete a transaction. With a convenient search feature, call center employees significantly improved the speed of access of information that they needed, without unnecessarily lengthening a service call. Call response times were reduced by 13.75 seconds across call centers, while new representatives trained on the integrated system had a call response time of up to 22 seconds better than reps trained on the previous system. The results were expected to save $260 million annually. As a consequence of this project, Rob and the T-Mobile USA IT department were honored with a CIO 100 Award in 2009. [6]
Robert Strickland, CIO of T-Mobile, which uses SAP and Business Objects applications and NetWeaver middleware, sees promise in the model. "If you can have a universal SOA layer that allows you to connect everyone to that common bus and defines how you expose those services," Strickland said, "that may ultimately give us the best flexibility. It would let us order things à la carte and connect them seamlessly." He continued, "such cloud computing efforts are becoming more practical as broadband speed and connectivity options improve." [7]
DISH Network Corporation is an American television provider based in Englewood, Colorado. It is the owner of the direct-broadcast satellite provider DISH, also still commonly known as DISH Network, and the over-the-top IPTV service Sling TV. DISH also operates DISH Wireless to offer mobile wireless service, currently offering prepaid service to 8.89 million customers with the purchase of Boost Mobile on July 1, 2020 through the Boost brand. DISH intends to offer postpaid service as well in the future. The company has approximately 16,000 employees.
The Weather Channel (TWC) is an American pay television channel owned by Weather Group, LLC, a subsidiary of Allen Media Group. The channel's headquarters are in Atlanta, Georgia. Launched on May 2, 1982, the channel broadcasts weather forecasts and weather-related news and analysis, along with documentaries and entertainment programming related to weather. A sister network, Weatherscan, is a digital cable and satellite service that offers 24-hour automated local forecasts and radar imagery. The Weather Channel also produces outsourced weathercasts, notably for RFD-TV.
Chief information officer (CIO), chief digital information officer (CDIO) or information technology (IT) director, is a job title commonly given to the most senior executive in an enterprise who works with information technology and computer systems, in order to support enterprise goals.
Sybase, Inc. was an enterprise software and services company that produced software to manage and analyze information in relational databases, with facilities located in California and Massachusetts. Sybase was acquired by SAP in 2010; SAP ceased using the Sybase name in 2014.
SAP SE is a German multinational software corporation based in Walldorf, Baden-Württemberg, that develops enterprise software to manage business operations and customer relations. The company is especially known for its ERP software. SAP is the largest non-American software company by revenue, the world's third-largest publicly-traded software company by revenue, and the largest German company by market capitalisation.
A chief marketing officer (CMO), also called a global marketing officer or marketing director, is a corporate executive responsible for marketing activities in an organization. Whilst historically these titles may have signified a legal responsibility, for example at Companies House in the UK, the titles are less strict/formal in the 21st Century and allow companies to acknowledge the evolving and increasingly significant role that marketers can play in an organisation, not least because of the inherent character of successful marketers. The CMO leads brand management, marketing communications, market research, product marketing, distribution channel management, pricing, customer success, and customer service.
The Weather Network (TWN) is a Canadian English-language weather information specialty channel. It delivers weather information on television, digital platforms and TV apps. Currently, The Weather Network is available in Canada, the U.S. and the UK. Additionally, The Weather Network has successful weather counterpart brands which include MétéoMédia (French-Canadian), Eltiempo (Spain), Wetter Plus (Germany) and Clima.
The Computerworld Smithsonian Award is given out annually to individuals who have used technology to produce beneficial changes for society. Nominees are proposed by a group of 100 CEOs of information technology companies. The award has been given since 1989.
Computerworld is an ongoing decades old professional publication which in 2014 "went digital." Its audience is information technology (IT) and business technology professionals, and is available via a publication website and as a digital magazine.
Intec Telecom Systems is a provider of Business Support System (BSS) software and related services, primarily for the telecommunications industry but increasingly for customers in other industries including Financial Services, Transportation and the Government sector. Listed on the main London stock market, it is a constituent of the FTSE SmallCap Index. Intec is now officially a part of CSG International.
Infor is a multi-national enterprise software company, headquartered in New York City, United States. Infor focuses on business applications for organizations delivered via cloud computing as a service. Originally focused on software ranging from financial systems and enterprise resource planning (ERP) to supply chain and customer relationship management, in 2010 Infor began to focus on software for industry niches, as well as user-friendly software design. Infor deploys its cloud applications through Amazon Web Services and various open source software platforms.
The Nexus One is an Android smartphone designed and manufactured by HTC as Google's first Nexus smartphone. The Nexus became available on January 5, 2010, and features the ability to transcribe voice to text, an additional microphone for dynamic noise suppression, and voice guided turn-by-turn navigation to drivers.
Tealeaf is an analytics solution for web and mobile applications owned by Acoustic. It's available in both software as a service (SaaS) and on-premises versions. Its CX/UX line of products captures website interaction from the actual users' perspectives.
Splunk Inc. is an American technology company based in San Francisco, California, that produces software for searching, monitoring, and analyzing machine-generated data via a Web-style interface.
Enterprise mobility management (EMM) is the set of people, processes and technology focused on managing mobile devices, wireless networks, and other mobile computing services in a business context. As more workers have bought smartphone and tablet computing devices and have sought support for using these devices in the workplace, EMM has become increasingly significant.
RabbitEars is a website dedicated to providing information on over-the-air digital television in the United States, its territories and protectorates, and border areas of Canada and Mexico. Aside from merely listing network affiliations and technical data, notations of stations carrying Descriptive Video Service, TVGOS, UpdateTV, Sezmi, Mobile DTV, and MediaFLO are also now covered on the site. RabbitEars also maintains a spreadsheet of current television stations.
Nitin Pradhan was the Departmental Chief Information Officer (CIO) for the US Department of Transportation (DOT) as part of the Obama Administration from July 6, 2009 to August 31, 2012. After leaving US DOT, Pradhan established and led the nation's first Federal Technology Accelerator and Partner Consortium called Public Private Innovations and later cofounded GOVonomy, an emerging products technology marketplace for the public sector as well as ScaleUP USA, a Digital Business Growth Accelerator.
SAP Afaria is a mobile device management software product. It helps large organizations connect mobile devices such as smartphones and tablet computers to the company network, and to simplify the information technology (IT) tasks associated with buying, deploying, securing and maintaining such devices.
CIO is a magazine related to technology and IT. The magazine was founded in 1987 and is now entirely digital. The name refers to the job title chief information officer.
MyNetFone Australia Pty Ltd is part of the MNF Group.(ASX: MNF) that owns and operates Australia's largest VoIP network, which is also the 3rd largest interconnected voice network in the country. MyNetFone provides broadband internet and cloud-based communication services to residential, business and government sectors.
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