SMS.ac, Inc.

Last updated

SMS.ac Inc.
Company typePrivate
Industry Telephone, Mobile, Internet
Founded2001
Headquarters San Diego, California, United States
Key people
Michael Pousti, Chairman and CEO
Products SMS messaging
Revenueunknown
unknown
Number of employees
100-200
Website www.sms.ac

Founded in 2001, [1] SMS.ac Inc. is a mobile data and Internet communications company based in San Diego, California. With a worldwide connectivity to more than 400 mobile operators, the company offers a platform MMSbox for interpole exchange of MMS and SMS. [2] The company (and its spinoff subsidiary FanBox, now rebranded as empowr [3] ) has claimed to serve over 14 billion mobile text messages in 2003, and 25 billion in 2004 [4] where they were widely criticized for charging unrequested SMS services from consumers and for failing to respond to the complaints of users [5] and for FanBox's e-mail [6] [7] activities. The company provides distribution and billing to people buying and selling digital content (video, music, and applications) through (SMS) mobile services[ citation needed ] and web-based applications. SMS.ac's website integrates its mobile billing technology with various social networking services like photos, videos, music, and comments. [8] [9] SMS.ac claims over 50 million registered users in more than 180 countries. [10]

Contents

The SMS.ac website domain name uses the .ac top-level domain for Ascension Island.

As of June 2022, the domain is for sale [11] and emails to the domain bounce due to lack of a configured mail server.

Business model

SMS.ac's revenue is derived through revenue-sharing arrangements with content providers and mobile operators.[ citation needed ] Specifically, the company enables content providers to bill subscribers for consumption of video, music, and widgets through SMS-based (text message) mobile billing.[ citation needed ]

History

At the time of its public launch in 2002, SMS.ac made history by signing up "nearly 6 million users in its first six months – making it the fastest product launch in Internet history". [12]

In 2005, SMS.ac was recognized as one of "the top emerging companies in the wireless industry" by Fierce Wireless's "Fierce 15". [13] An article by the Chicago Tribune described "a clever text-messaging ploy" whereby users provide their e-mail address and password in response to a message to join. [14]

In 2006 an article in the International Herald Tribune , while praising the service's integrated billing option, stated "SMS.ac is one of those right-place, right-time, right-technology companies that has nearly all the elements for colossal success. But it also has hovering over it a big red flag that could wrong-foot it at any moment as some consumers had complained on the Internet and in the mainstream press that SMS.ac has charged them for services they never asked for, making that billing relationship into potentially its greatest liability." [15]

In 2007, SMS.ac created a DBA called FanBox, a social networking mobile desktop site. [6]

In 2008, SMS.ac was fined £250,000 by the UK premium rate regulator, PhonepayPlus, for operating misleading and unfair mobile-terminating text message services without giving proper pricing information, and barred from operating reverse-billed services in the UK until it became compliant with the PhonepayPlus compliance rules. [16] Following the ruling SMS.ac brought their practices into compliance with UK regulations.

On 18 July 2009 the alleged unfair labor practices of SMS.ac subsidiary, FanBox were reported by San Diego 6 News . [17] In the coverage, former employees claimed they often received partial paychecks if they were paid at all.

See also

Related Research Articles

<span class="mw-page-title-main">SMS</span> Text messaging service component

Short Message Service, commonly abbreviated as SMS, is a text messaging service component of most telephone, Internet and mobile device systems. It uses standardized communication protocols that let mobile phones exchange short text messages, typically transmitted over cellular networks.

Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network. Users and providers may refer to such a message as a PXT, a picture message, or a multimedia message. The MMS standard extends the core SMS capability, allowing the exchange of text messages greater than 160 characters in length. Unlike text-only SMS, MMS can deliver a variety of media, including up to forty seconds of video, one image, a slideshow of multiple images, or audio.

<span class="mw-page-title-main">Text messaging</span> Act of typing and sending a brief, digital message

Text messaging, or texting, is the act of composing and sending electronic messages, typically consisting of alphabetic and numeric characters, between two or more users of mobile phones, desktops/laptops, or another type of compatible computer. Text messages may be sent over a cellular network or may also be sent via satellite or Internet connection.

<span class="mw-page-title-main">Mobile phone spam</span> Unwanted communication through a mobile phone

Mobile phone spam is a form of spam, directed at the text messaging or other communications services of mobile phones or smartphones. As the popularity of mobile phones surged in the early 2000s, frequent users of text messaging began to see an increase in the number of unsolicited commercial advertisements being sent to their telephones through text messaging. This can be particularly annoying for the recipient because, unlike in email, some recipients may be charged a fee for every message received, including spam. Mobile phone spam is generally less pervasive than email spam, where in 2010 around 90% of email is spam. The amount of mobile spam varies widely from region to region. In North America, mobile spam steadily increased after 2008 and accounted for half of all mobile phone traffic by 2019. In parts of Asia up to 30% of messages were spam in 2012.

<span class="mw-page-title-main">Mobile phone feature</span> Mobile phone capability or application

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Mobile content is any type of web hypertext and information content and electronic media which is viewed or used on mobile phones, like text, sound, ringtones, graphics, flash, discount offers, mobile games, movies, and GPS navigation. As mobile phone use has grown since the mid-1990s, the usage and significance of the mobile devices in everyday technological life has grown accordingly. Owners of mobile phones can now use their devices to make photo snapshots for upload, twits, mobile calendar appointments, and mostly send and receive text messages, listen to music, watch videos, take mobile pictures and make videos, use websites to redeem coupons for purchases, view and edit office documents, get driving instructions on mobile maps and so on. The use of mobile content in various areas has grown accordingly.

Mobile malware is malicious software that targets mobile phones or wireless-enabled Personal digital assistants (PDA), by causing the collapse of the system and loss or leakage of confidential information. As wireless phones and PDA networks have become more and more common and have grown in complexity, it has become increasingly difficult to ensure their safety and security against electronic attacks in the form of viruses or other malware.

A Short Message Service Center (SMSC) is a network element in the mobile telephone network. Its purpose is to store, forward, convert and deliver Short Message Service (SMS) messages.

SMS spoofing is a technology which uses the short message service (SMS), available on most mobile phones and personal digital assistants, to set who the message appears to come from by replacing the originating mobile number with alphanumeric text. Spoofing has both legitimate uses and illegitimate uses. This can also send "mysterious" messages that look like they are from legitimate numbers or contacts.

Short codes, or short numbers, are short digit-sequences—significantly shorter than telephone numbers—that are used to address messages in the Multimedia Messaging System (MMS) and short message service (SMS) systems of mobile network operators. In addition to messaging, they may be used in abbreviated dialing.

Mobile marketing is a multi-channel online marketing technique focused at reaching a specific audience on their smartphones, feature phones, tablets, or any other related devices through websites, e-mail, SMS and MMS, social media, or mobile applications. Mobile marketing can provide customers with time and location sensitive, personalized information that promotes goods, services, appointment reminders and ideas. In a more theoretical manner, academic Andreas Kaplan defines mobile marketing as "any marketing activity conducted through a ubiquitous network to which consumers are constantly connected using a personal mobile device".

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Mobile donating refers to donating using a mobile device. Mobile donating is primarily done through an SMS or a phone call.

WAP billing is a mechanism for consumers to buy content from Wireless Application Protocol (WAP) sites that is charged directly to their mobile phone bill. It is an alternative payment mechanism to debit or credit cards and premium SMS for billing. Using WAP billing, consumers can buy mobile content without registering for a service or entering a username or password. The user clicks on a link and agrees to make a purchase, after which they can download content.

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References

  1. "Fierce 15, SMS.ac". Fierce Wireless. Retrieved 18 August 2014.
  2. "Company SMS.ac, Inc". TechVibes. Archived from the original on 14 June 2014. Retrieved 18 August 2014.
  3. "The FanBox experiment has concluded" . Retrieved 23 September 2016.
  4. Sinrid, Eric J. (1 December 2005). "Exploding growth in mobile messaging". No. USA Today. USA Today. USA Today. Retrieved 25 August 2014.
  5. "BBB Business Review Reliability Report for SMS.AC Inc". Better Business Bureau. Retrieved 19 October 2010.
  6. 1 2 Riley, Duncan (4 March 2008). "FanBox Is The New Plaxo". TechCrunch . Retrieved 19 October 2010.
  7. "FanBox Part 2". Consumer Fraud Reporting. Archived from the original on 21 November 2010. Retrieved 28 October 2010.
  8. "SMS.ac Mobile Homepage service". SMS.ac. Archived from the original on 14 September 2002.
  9. "FanBox: Products". fanbox.com. Archived from the original on 16 July 2012. Retrieved 28 October 2010.
  10. "FanBox: About Us". fanbox.com. Archived from the original on 10 July 2012. Retrieved 28 October 2010.
  11. "Sms.ac is for sale! Bodis.com - Smart Domain Monetization" . Retrieved 23 June 2022.
  12. "Fast Company: Speedometer". Fast Company. Archived from the original on 27 September 2007.
  13. "Fierce Wireless". Fierce Wireless. Archived from the original on 27 September 2007.
  14. Yue, Lorene (4 May 2005). "Reality check: A message to the wise about text trick". Chicago Tribune. Retrieved 19 October 2010. (contains corrections).
  15. Shannon, Victoria (22 February 2006). "The End User: Noticing a red flag". International Herald Tribune. Retrieved 19 October 2010.
  16. Cases 702783/GL and 704922/GL at Phonepayplus.org.uk
  17. Myers, Heather (18 July 2009). "Former Employees Frustrated with Downtown based "fanbox.com"". XETV (San Diego TV Channel 6). Archived from the original on 22 July 2009. Retrieved 19 October 2010.