Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
Teradata Corporation is an American software company that provides cloud database and analytics-related software, products, and services. The company was formed in 1979 in Brentwood, California, as a collaboration between researchers at Caltech and Citibank's advanced technology group.
Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.
Webtrends is a private company headquartered in Portland, Oregon, United States. It provides digital analytics, optimization and software related to digital marketing and e-commerce. It provides services to approximately 2,000 companies.
Tableau Software, LLC is an American interactive data visualization software company focused on business intelligence. It was founded in 2003 in Mountain View, California, and is currently headquartered in Seattle, Washington. In 2019, the company was acquired by Salesforce for $15.7 billion. At the time, this was the largest acquisition by Salesforce since its foundation. It was later surpassed by Salesforce's acquisition of Slack.
Oracle CRM is a customer relationship management system created by Oracle Corporation. It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.
HubSpot, Inc. is an American developer and marketer of software products for inbound marketing, sales, and customer service. HubSpot was founded by Brian Halligan and Dharmesh Shah in 2006.
Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It was founded in 2000 under the name ExactTarget. The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding. It acquired CoTweet, Pardot, iGoDigital and Keymail Marketing. In 2012, it raised $161.5 million in an initial public offering, before being acquired by Salesforce for $2.5 billion in 2013. ExactTarget was renamed Salesforce Marketing Cloud in 2014 after its acquisition by Salesforce.
Lexalytics, Inc. provides sentiment and intent analysis to an array of companies using SaaS and cloud based technology. Salience 6, the engine behind Lexalytics, was built as an on-premises, multi-lingual text analysis engine. It is leased to other companies who use it to power filtering and reputation management programs. In July, 2015 Lexalytics acquired Semantria to be used as a cloud option for its technology. In September, 2021 Lexalytics was acquired by CX company InMoment.
"Carrier IQ Tops VisionMobile's 100 Million Club"(PDF). 26 March 2012. Archived from the original(PDF) on 26 March 2012. Retrieved 23 June 2019.
Act-On Software is a software-as-a-service product for marketing automation. The company is headquartered in Portland, Oregon and was founded in 2008, originally retailing its software exclusively through Cisco, which provided $2 million in funding.
Leadspace is a software as a service (SaaS) Data Science Company that provides a B2B Customer Data Platform. The company's products unifies multiple data sources, 1st party and 3rd party sources from social media, contact databases and customer relationship management systems and Marketing Automation platforms.
Base CRM is an enterprise software company based in Mountain View, California with R&D offices located in Kraków, Poland. It provides a web-based all-in-one sales platform that features tools for email, phone dialing, pipeline management, forecasting, reporting and more. Base's platform is available on iOS and Android, and was the first full native CRM Android app available. On September 10, 2018 Base was acquired by Zendesk and later rebranded as Zendesk Sell.
Cirrus Insight is a customer relationship management (CRM) platform that integrates Salesforce with third-party services, including Gmail and Microsoft's Office 365. The application was the first on Salesforce's AppExchange application marketplace to integrate Gmail with Salesforce.com, and it was the top-ranked application on the site for five months in 2012.
VoloMetrix, Inc. is an American subsidiary of Microsoft based in Seattle, Washington. VoloMetrix sells analytics software that combines data from collaboration platforms to create data visualizations and dashboards. At the end of April 2013, the company raised $3.3M in series A funding from Shasta Ventures. In October 2014, VoloMetrix announced a series B funding round with Shasta Ventures and Split Rock Partners that raised $12M. In September 2015, Microsoft announced that they had acquired the company, but did not disclose the amount. The acquisition was made to improve existing Microsoft offerings such as Microsoft Office 365 and Microsoft Delve.
Looker Data Sciences, Inc. is an American computer software company headquartered in Santa Cruz, California. It was acquired by Google in 2019 and is now part of the Google Cloud Platform. Looker markets a data exploration and discovery business intelligence platform.
Gusto, Inc. is a company that provides payroll, benefits, and human resource management software for businesses based in the United States. Gusto handles payments to employees and contractors and also handles paperwork necessary to help client companies comply with tax, labor, and immigration laws.
Acompli is a discontinued mobile app that allowed for user interaction with email messages as well as management of multiple email accounts in one programme. In addition, the tool also organized one's calendar and shared files. This application provided for integration with cloud storage platforms such as Dropbox, OneDrive, and iCloud; it also carried support for Microsoft Exchange and Gmail. Acompli launched on 24 April 2014. The startup company, which had $7.3 million in funding, was led by CEO Javier Soltero, J.J. Zhuang (CTO) and Kevin Henrikson.
ThousandEyes, Inc. is a network intelligence company headquartered in San Francisco with offices in Dublin, London, New York, Tokyo, and Austin, Texas. The company produces software that analyzes the performance of local and wide area networks. On May 29, 2020, Cisco announced it would be acquiring ThousandEyes.
CB Insights is a private company with a business analytics platform and global database that provides market intelligence on private companies and investor activities. The platform is targeted at private equity, venture capital, investment banking, angel investing, and consulting professionals by providing insights about high growth private companies.
