Skills-based hiring

Last updated

Skills-based hiring refers to the practice of employers setting specific skill or competency requirements or targets. Skills and competencies may be cognitive (such as mathematics or reading) or other professional skills, often commonly called "soft" skills (such as "drive for results" or customer service).

Contents

Purpose

The intent of skills-based hiring is for applicants to demonstrate, independent of an academic degree the skills required to be successful on the job. It is also a mechanism by which employers may clearly and publicly advertise the expectations for the job – for example indicating they are looking for a particular set of skills at an appropriately communicated level of proficiency. The result of matching the specific skill requirements of a particular job to with the skills an individual has is both more efficient for the employer to identify qualified candidates, as well as provides an alternative, more precise method for candidates to communicate their knowledge, skills, abilities and behaviors to the employer.

Process

In skills-based hiring, the applicant is tested by a third party and presents the scores to the employer as part of the application process. In this sense, skills-based hiring is similar to the U.S. practice of individuals taking third party (e.g., SAT or ACT) tests, and then using those scores as part of a college application. Skills-based hiring is distinct from pre-employment testing, in that it is not the employer who issues the test or controls who sees the scores.

The specific skills needed for a job, and their corresponding levels, are established by the employer through job profiling. Thus, skills-based hiring requires not only that suitable tests be available for applicants, but also that employers have a legally compliant process for defining the levels and suite of skills required for each distinct job title for which they wish to hire.

Advantages

Advocates of skills-based hiring claim it has the following beneficial effects for employers:

And the following beneficial effects for applicants:

Disadvantages

The disadvantages of skills-based hiring cited are, for the employer:

And for the applicant:

Etymology

While the practice of skills-based hiring had existed for 20 years, the term itself originated in 2012 with the work of the Kellogg Foundation-funded New Options project in New Mexico. New Options developed the term in an attempt to distinguish between private employability testing and the rarer practice of having an employer set specific, independently verified, and publicly articulated goals for the skill expectations of job applicants. The public nature of the communication, usually in the form of want ads containing specific numeric skill scores, was intended to allow both school systems and individuals to more readily measure themselves against, and strive to meet, employer expectations.

Pilot projects

The City of Albuquerque launched a pilot program with the nonprofit Innovate+Educate focused around skills-based hiring in 2013. [18]

The private company Zyncd launched a pilot program called IM-Exchange with the UK Government's Transport Systems Catapult, which is testing professionals' skills in question-and-answer format, using the crowd to verify their skills. [19]

Related Research Articles

Industrial and organizational psychology "focuses the lens of psychological science on a key aspect of human life, namely, their work lives. In general, the goals of I-O psychology are to better understand and optimize the effectiveness, health, and well-being of both individuals and organizations." It is an applied discipline within psychology and is an international profession. I-O psychology is also known as occupational psychology in the United Kingdom, organisational psychology in Australia and New Zealand, and work and organizational (WO) psychology throughout Europe and Brazil. Industrial, work, and organizational (IWO) psychology is the broader, more global term for the science and profession.

Staffing is the process of finding the right worker with appropriate qualifications or experience and recruiting them to fill a job position or role. Through this process, organizations acquire, deploy, and retain a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness. In management, staffing is an operation of recruiting the employees by evaluating their skills and knowledge before offering them specific job roles accordingly.

A background check is a process a person or company uses to verify that an individual is who they claim to be, and this provides an opportunity to check and confirm the validity of someone's criminal record, education, employment history, and other activities from their past. The frequency, purpose, and legitimacy of background checks vary among countries, industries, and individuals. An employment background check typically takes place when someone applies for a job, but it can also happen at any time the employer deems necessary. A variety of methods are used to complete these checks including comprehensive database search and personal references.

<span class="mw-page-title-main">Recruitment</span> Process of attracting, selecting and appointing candidates to a job or other organization

Recruitment is the overall process of identifying, sourcing, screening, shortlisting, and interviewing candidates for jobs within an organization. Recruitment also is the process involved in choosing people for unpaid roles. Managers, human resource generalists, and recruitment specialists may be tasked with carrying out recruitment, but in some cases, public-sector employment, commercial recruitment agencies, or specialist search consultancies such as Executive search in the case of more senior roles, are used to undertake parts of the process. Internet-based recruitment is now widespread, including the use of artificial intelligence (AI).

Structural unemployment is a form of involuntary unemployment caused by a mismatch between the skills that workers in the economy can offer, and the skills demanded of workers by employers. Structural unemployment is often brought about by technological changes that make the job skills of many workers obsolete.

In human resource development, induction training introduces new employees to their new profession or job role, within an organisation. As a form of systematic training, induction training familiarises and assists new employees with their employer, workforce and job design. The scale of induction training varies between organisations, with smaller firms typically conducting induction in the early months of employment, in comparison to larger corporations who dedicate greater time and resources to its completion.

Retraining or refresher training is the process of learning a new or the same old skill or trade for the same group of personnel. Retraining is required to be provided on a regular basis to avoid personnel obsolescence due to technological changes and the individuals' memory capacity. This short-term instruction course shall serve to re-acquaint personnel with skills previously learnt or to bring their knowledge or skills up-to-date (latest) so that skills stay sharp. This kind of training could be provided annually or more frequently as maybe required, based on the importance of consistency of the task of which the skill is involved. Examples of refreshers are cGMP, GDP, HSE trainings. Retraining shall also be conducted for an employee, when the employee is rated as ‘not qualified’ for a skill or knowledge, as determined based on the assessment of answers in the training questionnaire of the employee.

<span class="mw-page-title-main">Job interview</span> Type of interview

A job interview is an interview consisting of a conversation between a job applicant and a representative of an employer which is conducted to assess whether the applicant should be hired. Interviews are one of the most common methods of employee selection. Interviews vary in the extent to which the questions are structured, from an unstructured and informal conversation to a structured interview in which an applicant is asked a predetermined list of questions in a specified order; structured interviews are usually more accurate predictors of which applicants will make suitable employees, according to research studies.

Employment discrimination is a form of illegal discrimination in the workplace based on legally protected characteristics. In the U.S., federal anti-discrimination law prohibits discrimination by employers against employees based on age, race, gender, sex, religion, national origin, and physical or mental disability. State and local laws often protect additional characteristics such as marital status, veteran status and caregiver/familial status. Earnings differentials or occupational differentiation—where differences in pay come from differences in qualifications or responsibilities—should not be confused with employment discrimination. Discrimination can be intended and involve disparate treatment of a group or be unintended, yet create disparate impact for a group.

Disparate impact in the law of the United States refers to practices in employment, housing, and other areas that adversely affect one group of people of a protected characteristic more than another, even though rules applied by employers or landlords are formally neutral. Although the protected classes vary by statute, most federal civil rights laws consider race, color, religion, national origin, and sex to be protected characteristics, and some laws include disability status and other traits as well.

On-the-job training is an important topic of human resource management. It helps develop the career of the individual and the prosperous growth of the organization. On-the-job training is a form of training provided at the workplace. During the training, employees are familiarized with the working environment they will become part of. Employees also get a hands-on experience using machinery, equipment, tools, materials, etc. Part of on-the-job training is to face the challenges that occur during the performance of the job. An experienced employee or a manager are executing the role of the mentor who through written, or verbal instructions and demonstrations are passing on his/her knowledge and company-specific skills to the new employee. Executing the training on at the job location, rather than the classroom, creates a stress-free environment for the employees. On-the-job training is the most popular method of training not only in the United States but in most of the developed countries, such as the United Kingdom, Canada, Australia, etc. Its effectiveness is based on the use of existing workplace tools, machines, documents and equipment, and the knowledge of specialists who are working in this field. On-the-job training is easy to arrange and manage and it simplifies the process of adapting to the new workplace. On-the-job training is highly used for practical tasks. It is inexpensive, and it doesn't require special equipment that is normally used for a specific job. Upon satisfaction of completion of the training, the employer is expected to retain participants as regular employees.

ACT WorkKeys consists of three elements:

Employment testing is the practice of administering written, oral, or other tests as a means of determining the suitability or desirability of a job applicant. The premise is that if scores on a test correlate with job performance, then it is economically useful for the employer to select employees based on scores from that test.

A pre-hire assessment is a test or questionnaire that candidates complete as part of the job application process. The use of a valid and expert assessment is an effective way to determine which applicants are the most qualified for a specific job based on their strengths and preferences. Employers typically use the results to determine how well each candidate's strengths and preferences match the job requirements.

Ban the Box is an American campaign by advocates for ex-offenders aimed at removing the check box that asks if applicants have a criminal record from hiring applications. Its purpose is to enable ex-offenders to display their qualifications in the hiring process before being asked about their criminal records. The premise of the campaign is that anything that makes it harder for ex-offenders to find a job makes it likelier that they will reoffend, which is bad for society.

ACT, Inc. is an American 501(c)(3) nonprofit organization, primarily known for the ACT, a standardized test designed to assess high school students' academic achievement and college readiness. For the U.S. high school graduating class of 2019, 52 percent of graduates had taken the ACT test; the more than 1.78 million students included virtually all high school graduates in 17 states.

TVET refers to all forms and levels of education and training which provide knowledge and skills related to occupations in various sectors of economic and social life through formal, non-formal and informal learning methods in both school-based and work-based learning contexts. To achieve its aims and purposes, TVET focuses on the learning and mastery of specialized techniques and the scientific principles underlying those techniques, as well as general knowledge, skills and values.

A points-based immigration system is an immigration system where a noncitizen's eligibility to immigrate is determined by whether that noncitizen is able to score above a threshold number of points in a scoring system that might include such factors as education level, wealth, connection with the country, language fluency, existing job offer, or others. Points-based immigration systems are sometimes also referred to as merit-based immigration systems.

Refugee employment refers to the employment of refugees. Gaining access to legal paid work can be a requirement for asylum status or citizenship in a host country and may be done with or without the assistance of non-governmental organizations. In some specific cases, refugees may also be given work by NGO's while en route to their intended destination. The latter may occur, if the intended destination country have closed their borders to migrants, and if staying in the origin country isn't an option either.

Artificial intelligence (AI) in hiring involves the use of technology to automate aspects of the hiring process. Advances in artificial intelligence, such as the advent of machine learning and the growth of big data, enable AI to be utilized to recruit, screen, and predict the success of applicants. Proponents of artificial intelligence in hiring claim it reduces bias, assists with finding qualified candidates, and frees up human resource workers' time for other tasks, while opponents worry that AI perpetuates inequalities in the workplace and will eliminate jobs. Despite the potential benefits, the ethical implications of AI in hiring remain a subject of debate, with concerns about algorithmic transparency, accountability, and the need for ongoing oversight to ensure fair and unbiased decision-making throughout the recruitment process.

References

  1. 1 2 3 ACT. 911 Communications Center Case Study. https://www.getgds.com/resources/case-studies/emergency-communications-center-case-study
  2. 1 2 ACT. PGT Industries Case Study. http://www.act.org/workforce/case/pgt.html
  3. ACT. Jacksonville Medical Center Case Study. http://www.act.org/workforce/case/shands.html
  4. ACT. Suburu of Indiana Automotive Case Study. http://www.act.org/workforce/case/subaru.html
  5. ACT. Inova Health System Case Study. http://www.act.org/workforce/case/inova.html
  6. 1 2 ACT. Steelscape Case Study. http://www.act.org/workforce/case/steelscape.html
  7. ACT. Bradner Village (health care center & retirement community) Case Study. http://www.act.org/workforce/case/bradner.html
  8. ACT. CG Power Systems Case Study. http://www.act.org/workforce/case/cgpower.html
  9. 1 2 3 New Options New Mexico. Buckman Water Case Study. http://www.newoptionsnm.info/pdfs/buckman_regional.pdf
  10. 1 2 3 ACT. Energizer Case Study. http://www.act.org/workforce/case/energizer.html
  11. Wilson, Doug. "Employers Hear How Job Applicant Assessments Can Cut Costs." Quincy Herald-Whig, February 3, 2012.
  12. 1 2 3 "The State of Skills-Based Hiring 2023 - TestGorilla's Annual Report". www.testgorilla.com. Retrieved 2023-10-06.
  13. 1 2 New Options New Mexico. Farmington Public Library Case Study. http://www.newoptionsnm.info/pdfs/farmington_public_library.pdf
  14. 1 2 CRC Advocates. The National Career Readiness Certificate, WorkKeys and Employers. http://www.ncrcadvocates.org/PublicDocs/Employers/Employer%20List%20AUG%202011.pdf
  15. "Skills Based Hiring: The Ultimate Guide - TestPartnership". www.testpartnership.com. Retrieved 2024-01-02.
  16. Keytrain. http://www.keytrain.com/
  17. WIN. http://www.w-win.com/
  18. CABQ http://www.cabq.gov/mayor/news/mayor-berry-launches-talent-albuquerque
  19. UK's Transport System Catapult launches IM-Exchange pilot https://ts.catapult.org.uk/-/imexchange