Surveillance pricing is a form of dynamic pricing where a consumer's personal data and behavior is used to determine their willingness to pay. [1] This form of price discrimination assesses price sensitivity for a products or services based on an individuals characteristics and behaviors including location, demographics, browsing patterns, shopping history, and inferred data emotional or financial states. [2] [3]
The practice has been termed "personalized pricing", which has been taken to reflect an economic view that it adds value for consumers. [4] However it is also described as personalized price gouging [5] and has raised concerns over algorithmic discrimination, consumer privacy, digital redlining, and undermining price discovery. [6] [7] Proponents suggest the practice could be implemented in a matter akin to a progressive tax enabling price equity. [8]
In the United States, several states including California, Colorado, Georgia, Minnesota, Pennsylvania have drafted bills to regulate the practice. [9]