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References
- ↑ Ordanini, Andrea, and A. Parasuraman. "Service innovation viewed through a service-dominant logic lens: a conceptual framework and empirical analysis." Journal of Service Research (2010): 1094670510385332.
- ↑ Prashant, Kale, and Singh Harbir. "Managing strategic alliances: what do we know now, and where do we go from here?." The Academy of Management Perspectives 23.3 (2009): 45-62.
- ↑ Sven A. Haugland Archived 2015-05-02 at the Wayback Machine profile at nhh.no. Accessed 01.02.2015.
- ↑ Sven A. Haugland Google Scholar profile
