Telecommunications Regulatory Authority of Lebanon

Last updated
Lebanese Republic
Telecommunications Regulatory Authority (TRA)
الهيئة المنظّمة للإتصالات
TRA-of-Lebanon-Logo-EN.jpg
Logo
Agency overview
Headquarters Beirut Central District Flag of Lebanon.svg
Agency executive
  • Imad Y. HOBALLAH, (Chairman & CEO)
Website http://www.tra.gov.lb/

The Telecommunications Regulatory Authority of Lebanon is an independent public institution established by Law 431/2002 and legally mandated to liberalize, regulate, and develop telecommunications in Lebanon. [1] [2] The TRA effectively started operations upon the nomination of its board members in February 2007. [3]

Contents

The TRA's mission is to promote competition and ensure the rights of users of telecommunications services are respected. Through appropriate regulation, the TRA promotes investment and maintains stability in the market. The TRA issues licenses, regulations, and decisions, manages the spectrum and the numbering plan, monitors the market for any abuse of dominant market position and anti-competitive practices, and takes remedial action when necessary. The TRA is also responsible for maintaining stability in the market and developing the sector—while at the same time, building a thriving, competitive and innovative telecommunications market.

Duties and regulatory principles

The Telecommunications Regulatory Authority (TRA) was established in accordance with Law 431 of 2002 as an independent public institution assigned to liberalize, regulate, and develop telecommunications in Lebanon.

The TRA's duties are set out in full in Law 431/2002. These include to:

Units

The TRA consists of four main units which fall under the supervision of the TRA chairman. Each unit is headed by a Board Member who is also responsible for maintaining coordination between them. It is composed of a team that are specialized in various fields varying from spectrum, numbering, research, marketing, customer satisfaction and each one of them relates to one of the four units that form the Authority.

Three sections of administration, finance and audit are directly overseen by the TRA chairman and CEO. The administrative section deals with the implementation of internal organisation and human resources. The finance section is responsible for TRA budgeting issues and guarantees that the budget has been implemented and used appropriately. The audit section is tasked with the auditing of the budget and TRA accounts to be carried out in line with TRA board member decisions

The four units are:

Market and Competition Unit
The Market and competition unit (MCU) is responsible for all economic affairs related to the telecommunications market including its financial and technical aspects. Through conducting economic, financial and technological research, assessments and analyses, the MCU studies the potential of the telecommunications market and guides its development. A large part of its role focuses on suggesting policies and setting conditions for technical services and monitoring compliance with these conditions. In addition, the MCU is responsible for studying tariffs and fees to ensure fair competition.
Telecommunications Technologies Unit
The Telecommunications technologies unit (TTU) deals with all technological matters related to technical resources, telecommunication equipment and supplies. Its duties include radio frequency spectrum and numbering management as well as ensuring the proper technical implementation of interconnection agreements. In addition, it plays a monitoring role regarding quality of service and rights of easement on properties owned by the state and the municipalities. By closely monitoring the latest developments in technology and by setting standards, it ensures the existence of a modern and developed telecommunications market.
Legal Affairs and Licensing Unit
The Legal affairs and licensing unit (LALU) is responsible for monitoring the activities of service providers, managing licensing procedures and updating the legal framework of the telecom sector in line with its needs. In addition, it prepares dispute and complaint documents referred to it by the TRA and mediates between telecommunications service providers, relevant administrations and municipalities concerning the utilization of public properties.
Information and Consumer Affairs Unit
The Information and consumer affairs unit (ICAU) oversees all information matters with the aim of increasing public awareness and protecting consumer interests while promoting transparency. In addition to responding to enquires about the TRA's activities, it is responsible for organizing forums and lectures, disseminating reports and literature, and managing the TRA's websites. In its role as the main link between consumers and the TRA, it prepares consumer statistics, questionnaires, reports and analyses, as well as dealing with complaints concerning disputes between service providers and subscribers.

The departments which are directly affiliated to the TRA chairman and CEO are:

Related Research Articles

Postal services and telecommunications have long played an essential role in Lebanon, a small country with an expansive diaspora, a vivid media landscape, and an economy geared toward trade and banking. The sector's history has nonetheless been chaotic, marked by conflict but also, and perhaps most importantly, a deeply rooted legacy of state control, weak competition, and intense politicization. A combination of poor services and high prices culminated in popular protests against the government's attempt, in October 2019, to tax the widely used messaging service WhatsApp. The anger this measure triggered captured a more general sense of dissatisfaction, and contributed to tipping the country into a protracted crisis. Civil unrest coincided with Lebanon's default on its ballooning debt; in the ensuing economic collapse, telecommunications have been among the infrastructure most affected.

Local loop unbundling is the regulatory process of allowing multiple telecommunications operators to use connections from the telephone exchange to the customer's premises. The physical wire connection between the local exchange and the customer is known as a "local loop", and is owned by the incumbent local exchange carrier. To increase competition, other providers are granted unbundled access.

<span class="mw-page-title-main">Telecom Regulatory Authority of India</span> Indian telecommunications regulator

The Telecom Regulatory Authority of India (TRAI) is a regulatory body set up by the Government of India under section 3 of the Telecom Regulatory Authority of India Act, 1997. It is the regulator of the telecommunications sector in India. It consists of a chairperson and not more than two full-time members and not more than two part-time members. The TRAI Act was amended by an ordinance, effective from 24 January 2000, establishing a Telecom Disputes Settlement and Appellate Tribunal to take over the adjudicatory and disputes functions from TRAI.

Local number portability (LNP) for fixed lines, and full mobile number portability (FMNP) for mobile phone lines, refers to the ability of a "customer of record" of an existing fixed-line or mobile telephone number assigned by a local exchange carrier (LEC) to reassign the number to another carrier, move it to another location, or change the type of service. In most cases, there are limitations to transferability with regards to geography, service area coverage, and technology. Location Portability and Service Portability are not consistently defined or deployed in the telecommunication industry.

<span class="mw-page-title-main">Mobile virtual network operator</span> Wireless telecom service reseller

A mobile virtual network operator (MVNO) is a wireless communications services provider that does not own the wireless network infrastructure over which it provides services to its customers. An MVNO enters into a business agreement with a mobile network operator to obtain bulk access to network services at wholesale rates, then sets retail prices independently. An MVNO may use its own customer service, billing support systems, marketing, and sales personnel, or it could employ the services of a mobile virtual network enabler (MVNE).

A regulatory agency or independent agency is a government authority that is responsible for exercising autonomous dominion over some area of human activity in a licensing and regulating capacity.

<span class="mw-page-title-main">Telecommunications Regulatory Authority of Bahrain</span>

The Telecommunications Regulatory Authority of Bahrain (TRA) is the official, independent body recognized by the Government of Bahrain for regulating the telecoms sector in Bahrain.

<span class="mw-page-title-main">Federal Network Agency</span> Federal Agency of Germany

The Federal Network Agency is the German regulatory office for electricity, gas, telecommunications, post and railway markets. It is a federal agency of the Federal Ministry for Economic Affairs and Climate Action and headquartered in Bonn, Germany..

<span class="mw-page-title-main">California Department of Consumer Affairs</span> Government agency in California

The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. The DCA provides the public with information on safe consumer practices, in an effort to protect the public from unscrupulous or unqualified people who promote deceptive products or services.

<span class="mw-page-title-main">Neuf Cegetel</span>

Neuf Cegetel was a French wireline telecommunications service provider and a mobile virtual network operator (MVNO). It offered various telecommunications services to consumers, enterprises and wholesale customers, ranking second in the country in annual revenues. It was legally established in 2005 following the completion of the merger between Neuf Telecom and Cegetel. As of June 2008, the company became a wholly owned subsidiary of SFR, and the brand disappeared commercially.

Use of the Internet in Qatar has grown rapidly and is now widespread, but Internet access is also heavily filtered.

The Indian Telecommunication Service, widely known as ITS, and earlier known as Telegraph Engineering Service Class I is one of the Central Civil Services under Group 'A' of the executive branch of the Government of India. The appointment to this service is done through Combined Engineering Services Exam held every year by Union Public Service Commission (UPSC) of India. The service was created to meet the techno managerial needs of the government in areas related to telecommunications. The Department of Telecommunications (DoT) had been managed for years by the officers of this permanent cadre, called the Indian Telecommunications Service (ITS). The officers of ITS work under restrictions and rules of Central Civil Services (Conduct) rules.

The Communications Authority of Kenya (CA) is the independent regulatory agency for the ICT industry in Kenya with responsibilities in telecommunications, e-commerce, broadcasting,cyber security, and postal/courier services. The CA is also responsible for managing the country's numbering and frequency spectrum resources, administering the Universal Service Fund (USF) as well as safeguarding the interests of users of ICT services.

<span class="mw-page-title-main">Body of European Regulators for Electronic Communications</span>

The Body of European Regulators for Electronic Communications (BEREC) is the body in which the regulators of the telecommunications markets in the European Union work together. Other participants include representatives of the European Commission, as well as telecommunication regulators from the member states of the EEA and of states that are in the process of joining the EU.

Botswana Telecommunications Authority (BTA) is a dissolved independent commission that was responsible for regulating all matters related to telecommunications, postal services of Botswana and has been succeeded by Botswana Communications Regulatory Authority. The Minister appoints all five board members, who serve on a part-time basis. The BTA is mandated to promote the development and provision of efficient telecommunications and broadcasting services in Botswana, under the terms of the Telecommunications Act 15 of 1996. There have been legal disputes between the BTA and licensed operators, springing from issues related to interconnection and pricing.

<span class="mw-page-title-main">Information and Communication Technologies Authority (Turkey)</span>

The Information and Communication Technologies Authority (ICTA), is a national telecommunications regulatory and inspection authority of Turkey. It was formerly known as the Telecommunications Authority.

<span class="mw-page-title-main">Telecommunications and Digital Government Regulatory Authority</span>

The Telecommunications and Digital Government Regulatory Authority is the federal telecommunications regulatory agency of the United Arab Emirates since 2003.

The Telecommunications Dispute Settlement and Appellate Tribunal (TDSAT) was established to adjudicate disputes and dispose of appeals with a view to protect the interests of service providers and consumers of the Indian telecommunications sector and to promote and ensure its orderly growth.

Communications law refers to the regulation of electronic communications by wire or radio. It encompasses regulations governing broadcasting, telephone and telecommunications service, cable television, satellite communications, wireless telecommunications, and the Internet.

The National Communications Authority of Somalia (NCA) is the regulatory body for the communications sector in Somalia. NCA was established through the Communications Act of 2017 and its mandate is to regulate the communications sector including telecommunications, internet, broadcasting, information and communications technology (ICT) and e-commerce.

References

  1. "Telecommunications Regulatory Authority of Lebanon".
  2. "Legal framework". Republic of Lebanon Telecommunications Regulatory Authority.
  3. "Board members". Republic of Lebanon Telecommunications Regulatory Authority.
  1. The official website of the Telecommunications Regulatory Authority of Lebanon