A loyalty program or a rewards program is a marketing strategy designed to encourage customers to continue to shop at or use the services of one or more businesses associated with the program.
Borders is a book and stationery retailer operating in Kuwait, Oman, Qatar and the United Arab Emirates by the Al Maya Group. It was founded in the United States in 1971 by brothers Tom and Louis Borders, who opened their first bookshop in Ann Arbor, Michigan.
WH Smith PLC, trading as WHSmith, is a British retailer, with headquarters in Swindon, England, which operates a chain of high street, railway station, airport, port, hospital and motorway service station shops selling books, stationery, magazines, newspapers, entertainment products and confectionery.
Nectar is a loyalty card scheme in the United Kingdom run by Nectar 360 Limited, company wholly owned by Sainsbury's. The scheme is the largest in the United Kingdom, and comprises a number of partner companies including Sainsbury's, Esso, Argos and British Airways. It launched in 2002 with initially four partner companies, and by 2010 had grown to include over 14 companies and over 400 online retailers. Participating companies cover sectors including travel, retail, finance and newspapers.
Wm Morrison Supermarkets Limited, trading as Morrisons, is the fifth largest supermarket chain in the United Kingdom. As of 2021, the company had 497 supermarkets across England, Wales and Scotland, and one in Gibraltar. The company is headquartered in Bradford, England.
Toys "R" Us is an American toy, clothing, and baby product retailer owned by Tru Kids and various others. The company was founded in 1948; its first store was built in April 1948, with its headquarters located in Parsippany-Troy Hills, New Jersey, in the New York metropolitan area.
HMV is a British music and entertainment retailer, founded in 1921. The brand is owned by JD Sports and operated by Sunrise Records, except in Japan, where it is owned and operated by Lawson.
Air Miles is a group of loyalty programs operated by different companies in each region where the brand operates - the programs are available in Canada, the Netherlands, Bahrain, Qatar, and the United Arab Emirates. Points are earned on purchases at participating merchants and can be redeemed against flights with specific airlines.
Argos Limited is a British retailer operating in the United Kingdom online and through catalogues, and formerly in Ireland; it was acquired by Sainsbury's supermarket chain in 2016. It was established in November 1972 and is named after the Greek city Argos. The company trades both through physical shops and online, with 29 million yearly shop transactions, and nearly 1 billion online visits per annum. It has also franchised overseas to countries such as China.
Orchard Square is a small open-air court shopping centre located in Sheffield, England. It opened in 1987 and contains several stores, notably Schuh, Clarks, Waterstone's, Subway, The Body Shop and TK Maxx. Orchard Square also features Sheffield Creative Guild, La Coupe hair salon, Anne Heppell, Michael Spencer Jewellers, War Games Emporium and Costa.
Woolworths is an Australian-owned New Zealand full-service supermarket chain and subsidiary of Woolworths New Zealand, itself a subsidiary of Australia's Woolworths Group. Previously known as Countdown, the business is currently in the process of rebranding all stores as Woolworths.
Dean Hoyle is the founder and former owner of Card Factory and the chairman of Championship side Huddersfield Town. In 2015, Hoyle became chairman and majority shareholder of British discount retailer, The Works.
Card Factory plc is a retailer of greeting cards and gifts in the United Kingdom founded in Wakefield by Dean Hoyle and his wife Janet. The first store opened in 1997, and by 2020 the company had over 1,000 stores. The company also operates two retail websites and has mobile apps for both iPhone and Android. It is listed on the London Stock Exchange.
Superdrug Stores plc is a health and beauty retailer in the United Kingdom, and the second largest behind Boots UK. The company is owned by AS Watson Limited which is part of the A.S. Watson Group. It was acquired as part of the buyout of Kruidvat BV in October 2002. The A.S Watson Group is itself part of the Hong Kong conglomerate CK Hutchison Holdings.
Cotton On Group is an Australian retail company known for its fashion, clothing and stationery brands. As of 2020, it has over 1,500 stores in 18 countries employing 22,000 people across eight brands: Cotton On, Cotton On Kids, Cotton On Body, Factorie, Typo, Rubi, Supré, Ceres and Cotton On Foundation.
The Perfume Shop is a United Kingdom perfume retailer founded in 1992 and owned by A.S. Watson Ltd, which is part of the A.S. Watson Group. The A.S. Watson Group acquired The Perfume Shop in 2005. The company is based in High Wycombe, Buckinghamshire, with a distribution centre in Dunstable. It is the second largest fragrance retailer in the UK.
The James Pascoe Ltd Group of Companies is a privately owned New Zealand retail group with holdings across New Zealand and Australia. JPG owns and operates chains Pascoes the Jewellers, Stewart Dawsons and Goldmark ; department store Farmers ; homeware retailer Stevens; and bookshop Whitcoulls in New Zealand. The group's three Australian businesses are jewellers Prouds the Jewellers, Angus & Coote and Goldmark, with over 460 stores across Australia as of 2012. Goldmark is the only brand operating in both countries.
Poundworld was a British variety retailer. It was founded in 1974 as Bargain Centre by Yorkshire-based father-and-son team Chris Edwards Sr. and Chris Edwards Jr. The business then became a single-price retailer in 1997 as Everything £1, before renaming to Poundworld in 2003.
Bargain Buys Trading Limited is a British variety store chain, and a subsidiary of Poundstretcher. The company is based in Kirby Muxloe, Leicester.
The retail format influences the consumer's store choice and addresses the consumer's expectations. At its most basic level, a retail format is a simple marketplace, that is; a location where goods and services are exchanged. In some parts of the world, the retail sector is still dominated by small family-run stores, but large retail chains are increasingly dominating the sector, because they can exert considerable buying power and pass on the savings in the form of lower prices. Many of these large retail chains also produce their own private labels which compete alongside manufacturer brands. Considerable consolidation of retail stores has changed the retail landscape, transferring power away from wholesalers and into the hands of the large retail chains.
£264.6 million (2022) [4] 
