Twice (online retailer)

Last updated
Twice
Type Subsidiary of eBay
Industry E-commerce, Apparel, Retail
Founded2012
FoundersNoah Ready-Campbell, Calvin Young
Headquarters San Francisco, California, United States
Number of employees
250+

Twice was an online marketplace for buying and selling secondhand apparel [1] based in San Francisco, CA. [2] The e-commerce platform was created to make selling used goods easier and shopping used like buying new. [3] Twice manages the selling process for the customer, such as pricing, shipping and merchandising. [4] Twice vets each item to ensure it meets “like new” standards. [5] The company currently buys and sells men's and women's clothing as well as women’s shoes and handbags from popular retailers and brands. [6]

Contents

Twice was acquired by eBay in July 2015. [7] Since launching, the company has grown to more than one million users. [8]

History

Twice launched in 2012 starting with women's clothing. [9] In October 2014, the company expanded into women's shoes and handbags. [10] Twice launched into menswear in January 2015. [11] As of late 2015 Twice has been shut down.

Founders

Noah Ready-Campbell and Calvin Young are the founders of Twice. Noah is the CEO of Twice and Calvin is the CTO. [12] Noah and Calvin started their careers at Google and joined Y Combinator. [13] Noah graduated from the University of Pennsylvania’s Wharton School with a dual degree in engineering from the Jerome Fisher Program in Management and Technology. [14] Calvin received a dual degree from the University of North Carolina, Chapel Hill. [15]

Funding/strategic partners

Twice is backed by Andreessen Horowitz, SV Angel and IA Ventures. [16] To date, Twice has received $23.1 Million in funding. [17]

Buying and selling

Users can sell clothing, shoes and handbags in two ways: request a prepaid selling kit or print out a shipping label. [18] Twice processes the items and sends an all-or-nothing offer to the user within days, which users accept or reject. [19] If accepted, Twice offers multiple options for immediate payout including PayPal and Venmo. [20] If rejected, Twice charges $4.95 for return shipping. [21] Items that are not returned are donated or recycled. [22]

Each item Twice receives is assessed based on company requirements: items must be less than five years old, an accepted brand, and in like-new condition. [23] Once approved, items are priced, steamed, merchandised and listed for purchase at roughly 70-90% less than the original retail value. [24]

Awards and recognition

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References

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