Privately held company | |
Founded | 2013 |
Founder | Florian Dorfbauer Gregor Dorfbauer Josef Trauner |
Headquarters | , |
Products | Usersnap Widget, Google Chrome Usersnap Extension |
Services | Web application |
Number of employees | 15 |
Website | www |
Usersnap is an Austrian web application company based in Linz, Austria. The company is best known for its visual Bug Tracking and Feedback Tool, which is employed by web developers, web designers, and customer care managers. [1]
In computing, a web application or web app is a client–server computer program that the client runs in a web browser. Common web applications include webmail, online retail sales, and online auction.
Linz is the third-largest city of Austria and capital and largest of the state of Upper Austria. It is in the north centre of Austria, approximately 30 kilometres south of the Czech border, on both sides of the River Danube. The population of the city is 204,846, and that of the Greater Linz conurbation is about 789,811.
A bug tracking system or defect tracking system is a software application that keeps track of reported software bugs in software development projects. It may be regarded as a type of issue tracking system.
Usersnap was founded in 2013 by the two brothers Florian and Gregor Dorfbauer and Josef Trauner. The idea for Usersnap arose from the founders working in developing web applications where they faced communication challenges. [2]
The product emerged from the idea to communicate better with a visual communication tool and to make web development more efficient. The three founders started working on their product in early 2012. In 2013 Usersnap raised an investment from SpeedInvest. [3] [4]
The Usersnap Bug Tracking widget can be added to any website. It enables web developers to improve the Q&A process for web projects. [5] [6]
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