Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
Oracle Corporation is an American multinational computer technology company headquartered in Austin, Texas, United States. In 2020, Oracle was the third-largest software company in the world by revenue and market capitalization. In 2023, the company’s seat in Forbes Global 2000 was 80. The company sells database software and cloud computing. Oracle's core application software is a suite of enterprise software products, such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software, enterprise performance management (EPM) software, Customer Experience Commerce(CX Commerce) and supply chain management (SCM) software.
PeopleSoft, Inc. is a company that provides human resource management systems (HRMS), financial management solutions (FMS), supply chain management (SCM), customer relationship management (CRM), and enterprise performance management (EPM) software, as well as software for manufacturing, and student administration to large corporations, governments, and organizations. It existed as an independent corporation until its acquisition by Oracle Corporation in 2005. The PeopleSoft name and product line are now marketed by Oracle.
J.D. Edwards World Solution Company or JD Edwards, abbreviated JDE, was an enterprise resource planning (ERP) software company, whose namesake ERP system is still sold under ownership by Oracle Corporation. JDE's products included World for IBM AS/400 minicomputers, OneWorld for their proprietary Configurable Network Computing architecture, and JD Edwards EnterpriseOne. The company was founded March 1977 in Denver, by Jack Thompson, C.T.P. "Chuck" Hintze, Dan Gregory, and C. Edward "Ed" McVaney.
Oracle Database is a proprietary multi-model database management system produced and marketed by Oracle Corporation.
BEA Systems, Inc. was a company that specialized in enterprise infrastructure software products, which was wholly acquired by Oracle Corporation on April 29, 2008.
Siebel Systems, Inc. was a software company principally engaged in the design, development, marketing, and support of customer relationship management (CRM) applications—notably Siebel CRM.
Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.
Oracle Applications comprise the applications software or business software of the Oracle Corporation both in the cloud and on-premises. The term refers to the non-database and non-middleware parts. The suite of applications includes enterprise resource planning, enterprise performance management, supply chain & manufacturing, human capital management, and advertising and customer experience.
IBM InfoSphere DataStage is an ETL tool and part of the IBM Information Platforms Solutions suite and IBM InfoSphere. It uses a graphical notation to construct data integration solutions and is available in various versions such as the Server Edition, the Enterprise Edition, and the MVS Edition. It uses a client-server architecture. The servers can be deployed in both Unix as well as Windows.
Oracle RightNow is a customer relationship management (CRM) software service for enterprise organizations which is part of Oracle Service. It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011 in a $1.8 billion deal.
Oracle Fusion Middleware consists of several software products from Oracle Corporation. FMW spans multiple services, including Java EE and developer tools, integration services, business intelligence, collaboration, and content management. FMW depends on open standards such as BPEL, SOAP, XML and JMS.
Verint Systems is a Melville, New York–based analytics company which was founded in 2002. The company sells software and hardware products for customer engagement management and business intelligence. Their products are designed to assist clients in data analysis, specifically large data sets.
NetSuite Inc. is an American cloud-based enterprise software company that provides products and services tailored for small and medium-sized businesses (SMBs) including accounting and financial management, customer relationship management, inventory management, human capital management, payroll, procurement, project management and e-commerce software. NetSuite was founded in 1998 with headquarters in Austin, Texas. The company is widely seen as the first cloud computing software company, with its founding pre-dating that of Salesforce by about a month. Oracle Corporation acquired NetSuite for approximately US$9.3 billion in November 2016. The Oracle NetSuite Global Business Unit is managed by Executive Vice President Evan Goldberg as "Oracle’s Cloud ERP for Small and Mid-sized Enterprises with the ability to scale to Fortune 500 firms."
Oracle CRM is a customer relationship management system created by Oracle Corporation. It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.
Pivotal CRM is a customer relationship management (CRM) software system offered by Avolin, an enterprise software and service company headquartered in Austin Texas. Pivotal CRM includes software tools for sales force automation (SFA), marketing automation and lead management, and customer service automation, as well as partner management, mobile CRM, analytics and call scripting. Industry specific versions of the Pivotal CRM suite are also offered for several industries, including institutional asset management, mutual fund wholesaling, capital markets, commercial banking, private banking, home building and real estate, healthcare, and legal services, among others. Built on .NET Framework, Pivotal CRM embeds several commonly used Microsoft business products within the CRM system, including Microsoft Office, Microsoft Outlook, Microsoft SharePoint, and Microsoft Visual Studio.
Informix Corporation was a software company located in Menlo Park, California. It was a developer of relational database software for computers using the Unix, Microsoft Windows, and Apple Macintosh operating systems.
Roger J. Sippl, an American entrepreneur in the computer software industry, was described in 2012 by The Wall Street Journal as a serial entrepreneur. Sippl was the founder and CEO of Informix Corporation, later becoming IBM Informix. Other sippl accomplishments included being co-founder and chairman of Vantive Corporation, and the CEO and founder of Visigenic: three companies he took public. Currently, he is the CEO of Elastic Intelligence located in Menlo Park, California.
Oracle Cloud Human Capital Management is a cloud-based HCM software application suite for global HR, talent, and workforce management released by Oracle Corporation in 2011.
Oracle Advertising and Customer Experience (CX) is a suite of cloud-based applications offered by Oracle Corporation that includes tools for advertising, marketing, sales, e-commerce, customer service.
