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An information system (IS) is a formal, sociotechnical, organizational system designed to collect, process, store, and distribute information. From a sociotechnical perspective, information systems comprise four components: task, people, structure, and technology. Information systems can be defined as an integration of components for collection, storage and processing of data, comprising digital products that process data to facilitate decision making and the data being used to provide information and contribute to knowledge.
August-Wilhelm Scheer is a German Professor of business administration and business information at Saarland University, and founder and director of IDS Scheer AG, a major IT service and software company. He is known for the development of the Architecture of Integrated Information Systems (ARIS) concept.
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Computer user satisfaction is the attitude of a user to the computer system they employ in the context of their work environments. Doll and Torkzadeh's (1988) definition of user satisfaction is, the opinion of the user about a specific computer application, which they use. In a broader sense, the definition of user satisfaction can be extended to user satisfaction with any computer-based electronic appliance. However, scholars distinguish between user satisfaction and usability as part of Human-Computer Interaction. Successful organisations have systems in place which they believe help maximise profits and minimise overheads. It is therefore desirable that all their systems succeed and remain successful; and this includes their computer-based systems. According to key scholars such as DeLone and McLean (2002), user satisfaction is a key measure of computer system success, if not synonymous with it. However, the development of techniques for defining and measuring user satisfaction have been ad hoc and open to question. The term Computer User Satisfaction is abbreviated to user satisfaction in this article.
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The project management triangle is a model of the constraints of project management. While its origins are unclear, it has been used since at least the 1950s. It contends that:
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Ephraim R. McLean is an American organizational theorist, and Regents' Professor (Emeritus) of Information Systems and holder of the G.E. Smith (GRA) Eminent Scholars' Chair at the J. Mack Robinson College of Business. Known as one of the founders of the MIS discipline in the 1960s, his work with William H. DeLone on the information systems success model is world-renowned.
William H. Gruber is an American organizational theorist, former professor at MIT, Boston College and Northeastern University, consultant and author, known for his work in the field of computer technology in business in the 1980s.
Warren Bradford "Brad" Rigdon is an American former business executive at McDonnell Douglas, also known for developing the NIST Enterprise Architecture Model.
Willem Adriaan Gerrit Anton ("Harry") Bouwman is a Dutch Information systems researcher, and professor at the Åbo Akademi University, Institute for Advanced Management Systems Research, known for his work on mobile services, business models and business architecture.
George M. Marakas is an American author, scholar, research scientist, professor, consultant, entrepreneur, and an authority in specific areas within the field of information systems. He has been named a Distinguished Member - Cum Laude by the Association for Information Systems. His academic career, includes faculty appointments at the Robert H. Smith School of Business at University of Maryland where he was a Center for Teaching Excellence Eli Lilly Fellow, the Kelley School of Business at Indiana University where he held the British-American Tobacco Fellowship for Global Information Systems Strategy., the University of Kansas School of Business, and the Florida International University College of Business where he holds the rank of Full professor and is the Associate Dean for Research and Doctoral Studies for the FIU College of Business.
References
- ↑ Taylor, Shirley, and Peter A. Todd. "Understanding information technology usage: A test of competing models." Information systems research 6.2 (1995): 144-176.
- ↑ Alavi, Maryam, and Dorothy E. Leidner. "Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues." MIS Quarterly (2001): 107-136.
- ↑ Profile William DeLone, American University. Accessed 10.02.2015.
