William J. (Bill) Kettinger (born ca. 1955) an American computer scientist and is the William S. Lee Distinguished Professor in Management Information Systems at Clemson University, known for his work in the field of business process modelling [1] and business process reengineering. [2]
Kettinger received his bachelor's degree from Northeastern University in 1976, and his master's degree from the University of Massachusetts Amherst in 1979. At the University of South Carolina in 1991 he received an MS with the thesis, entitled "A Model of Research Communication and Media Selection and Use", and in 1992 his PhD with the thesis entitled "Inter-organizational Computer-based Communication." [3]
Kettinger started his academic career as researcher at the Bureau of Governmental Research and Service of the University of South Carolina. At the universities Management Science Department Moore School of Business appointed assistant professor in 1993, associate professor in 1999 and full professor in 2006. [3]
At the University of South Carolina Kettinger held administrative positions as Associate Director of the Institute of Information Management from 1982 to 1984; Assistant Dean for Information and Technology Resources at the College of Business Administration from 1989 to 1993; Director of the Center for Information Management and Technology Research (CIMTR) from 1993 to 2004; and PhD Coordinator at the Management Science Department from 2001 to 2006. [3]
Articles, a selection:
A workflow consists of an orchestrated and repeatable pattern of activity, enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It can be depicted as a sequence of operations, the work of a person or group, the work of an organization of staff, or one or more simple or complex mechanisms.
A business process, business method or business function is a collection of related, structured activities or tasks by people or equipment in which a specific sequence produces a service or product for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers. A business process may often be visualized (modeled) as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process. The benefits of using business processes include improved customer satisfaction and improved agility for reacting to rapid market change. Process-oriented organizations break down the barriers of structural departments and try to avoid functional silos.
James Gardner March was an American political scientist, sociologist, and economist. A professor at Stanford University in the Stanford Graduate School of Business and Stanford Graduate School of Education, he is best known for his research on organizations, his seminal work on A Behavioral Theory of the Firm, and the organizational decision making model known as the Garbage Can Model.
Business process modeling (BPM) in business process management and systems engineering is the activity of representing processes of an enterprise, so that the current business processes may be analyzed, improved, and automated. BPM is typically performed by business analysts, who provide expertise in the modeling discipline; by subject matter experts, who have specialized knowledge of the processes being modeled; or more commonly by a team comprising both. Alternatively, the process model can be derived directly from events' logs using process mining tools.
Business process re-engineering (BPR) is a business management strategy, originally pioneered in the early 1990s, focusing on the analysis and design of workflows and business processes within an organization. BPR aimed to help organizations fundamentally rethink how they do their work in order to improve customer service, cut operational costs, and become world-class competitors.
IDEF0, a compound acronym, is a function modeling methodology for describing manufacturing functions, which offers a functional modeling language for the analysis, development, reengineering, and integration of information systems; business processes; or software engineering analysis.
James (Jim) Champy is an Italian American business consultant, and organizational theorist, known for his work in the field of business process reengineering, business process improvement and organizational change.
Jean Leonardus Gerardus (Jan) Dietz is a Dutch Information systems researcher, Emeritus Professor of Information Systems Design, and part-time Professor of Enterprise Engineering at the Delft University of Technology, known for the development of the Design & Engineering Methodology for Organizations. and his work on enterprise ontology.
Nereu Florencio "Ned" Kock is a Brazilian-American philosopher. He is a Texas A&M Regents Professor and Killam Distinguished Professor of Information Systems at Texas A&M International University.
François B. Vernadat is a French and Canadian computer scientist, who has contributed to Enterprise Modelling, Integration and Networking over the last 25 years specialising in enterprise architectures, business process modelling, information systems design and analysis, systems integration and interoperability and systems analysis using Petri nets.
Jacobus Nicolaas (Sjaak) Brinkkemper is a Dutch computer scientist, and Full Professor of organisation and information at the Department of Information and Computing Sciences of Utrecht University.
Joseph B. Walther is the Mark and Susan Bertelsen Presidential Chair in Technology and Society and the Director of the Center for Information Technology & Society at the University of California, Santa Barbara. His research focuses on social and interpersonal dynamics of computer-mediated communication, in groups, personal relationships, organizational and educational settings. He is noted for creating social information processing theory in 1992 and the hyperpersonal model in 1996.
Varun Grover is an American Information systems researcher, who is the David D. Glass Endowed Chair and Distinguished Professor at the Walton School of Business, University of Arkansas. From 2002-17, he was the William S. Lee Distinguished Professor of Information Systems at Clemson University, where he taught doctoral seminars on methods and information systems. He is consistently in the top 3 IS researchers in the world. He has an h-index of 93, among the top 5 in his field Dr. Grover has more than 40,000 citations in Google Scholar and over 10,000 citations in Web of Science.
JoAnne Yates is an American organizational theorist and Professor of Management at the MIT Sloan School of Management, known for her study of communication and information systems in organizations.
Arthur Harry Maria ter Hofstede is a Dutch computer scientist, and Professor of Information Systems at the Queensland University of Technology in Australia, and Professor at the Eindhoven University of Technology, known for his work in Workflow patterns, YAWL and Business process management.
Kecheng Liu is a Chinese/British expert in organisational semiotics a professor of applied informatics at the University of Reading, and a professor of management science and engineering.
Willem Adriaan Gerrit Anton ("Harry") Bouwman is a Dutch Information systems researcher, and professor at the Åbo Akademi University, Institute for Advanced Management Systems Research, known for his work on mobile services, business models and business architecture.
Igor Titus Hawryszkiewycz is an American computer scientist, organizational theorist, and Professor at the School of Systems, Management and Leadership of the University of Technology, Sydney, known for his work in the field of database systems, systems analysis, and knowledge management.
Information culture is closely linked with Information Technology, Information Systems and the digital world. It is difficult to give one definition of Information Culture and many approaches exist.
William Richard King, the thirty-sixth President of The Institute of Management Sciences (TIMS), is a retired American university professor who studied and researched management science and information systems at the University of Pittsburgh in Pennsylvania. He was the Founding President of the Association for Information Systems, co-founder of the International Conference on Information Systems, and the founder of the America's Conference on Information Systems. He has an h-index of 76 when including all of the fields in which he has published according to Google Scholar.