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WorldTracer is a SITA / IATA service provided for the tracking of lost or delayed baggage. It has been in operation for many years and is used by all airlines that are members of IATA. Most of the low-cost carriers that are based in Europe such as Norwegian Air Shuttle, Wizz Air also use WorldTracer.
WorldTracer operates globally and can exchange information with 2800+ member airports. It tracks and follows baggage for up to 100 days and collaborates with other services. The World Tracer internet interface allows passengers to track their bags by entering a transaction number.
Whenever baggage is found without an owner, it can be registered as on-hand baggage. It is then automatically matched with various missing-baggage files (called AHLs). Whenever an on-hand produces a likely match, the station that registered the missing bag file receives an alert. The bag is matched based on its routing number, tag number, passenger's surname, type of baggage and content. When a handling agent finds an on-hand which matches one of AHLs, he/she can request the on-hand by sending a message to the station that registered it.
The tracking number format is AAABBNNNNN, where AAA is the airport's IATA code, BB is the airline's IATA code and NNNNN is a 5-digit tracking number. For example, the tracking number PHLDL19676 is from Philadelphia International Airport, flew on Delta Air Lines, and has the tracking number of 19676.
The ICAOairport code or location indicator is a four-letter code designating aerodromes around the world. These codes, as defined by the International Civil Aviation Organization and published in ICAO Document 7910: Location Indicators, are used by air traffic control and airline operations such as flight planning. ICAO codes are also used to identify other aviation facilities such as weather stations, international flight service stations or area control centers, whether or not they are located at airports. Flight information regions are also identified by a unique ICAO-code.
IATA codes are abbreviations that the International Air Transport Association (IATA) publishes to facilitate air travel. They are typically 1, 2, 3, or 4 character combinations that uniquely identify locations, equipment, companies, and times to standardize international flight operations. All codes within each group follow a pattern to reduce the potential for error.
In airport terminals, a baggage reclaim area is an area where arriving passengers claim checked-in baggage after disembarking from an airline flight. The alternative term baggage claim is used at airports in the US and some other airports internationally. Similar systems are also used at train stations served by companies that offer checked bags, such as Amtrak in the United States.
Baggage or luggage consists of bags, cases, and containers which hold a traveller's personal articles while the traveler is in transit. A modern traveller can be expected to have packages containing clothing, toiletries, small possessions, trip necessities. On the return trip, travelers may have souvenirs and gifts. For some people, luggage and the style thereof is representative of the owner's wealth and status. Luggage is constructed to protect the items during travel, either with a hard shell or a durable soft material. Luggage often has internal subdivisions or sections to aid in securing items. Handles are typically provided to facilitate carrying, and some luggage may have wheels and/or telescoping handles or leashes to make moving them easier.
A boarding pass or boarding card is a document provided by an airline during Airport check-in, giving a passenger permission to enter the restricted area of an airport and to boarding (transport) the airplane for a particular flight. At a minimum, it identifies the passenger, the flight number, and the date and scheduled time for departure. A boarding pass may also indicate details of the perks a passenger is entitled to and is thus presented at the entrance of such facilities to show eligibility.
An electronic ticket is a method of ticket entry, processing, and marketing for companies in the airline, railways and other transport and entertainment industries.
In the airline industry, a baggage handler is a person who loads and unloads baggage, and other cargo for transport via aircraft. With most airlines, the formal job title is "fleet service agent/clerk", though the position is commonly known amongst airline employees as a "ramp agent", due to the job's location on the airport ramp (tarmac).
SITA is a multinational information technology company providing IT and telecommunication services to the air transport industry. The company provides its services to around 400 members and 2,500 customers worldwide, which it claims is about 90% of the world's airline business. Around the world, nearly every passenger flight relies on SITA technology.
The term hand luggage or cabin baggage refers to the type of luggage that passengers are allowed to carry along in the passenger compartment of a vehicle instead of a separate cargo compartment. Passengers are allowed to carry a limited number of smaller bags with them in the vehicle, which typically contain valuables and items needed during the journey. There is normally storage space provided for hand luggage, either under seating, or in overhead lockers. Trains usually have luggage racks above the seats and may also have luggage space between the backs of seats facing opposite directions, or in extra luggage racks, for example, at the ends of the carriage near the doors.
Bag tags, also known as baggage tags, baggage checks or luggage tickets, have traditionally been used by bus, train, and airline carriers to route checked luggage to its final destination. The passenger stub is typically handed to the passenger or attached to the ticket envelope:
A location identifier is a symbolic representation for the name and the location of an airport, navigation aid, or weather station, and is used for staffed air traffic control facilities in air traffic control, telecommunications, computer programming, weather reports, and related services.
This is a list of airline codes. The table lists IATA's two-character airline designators, ICAO's three-character airline designators and the airline call signs. Historical assignments are also included.
IATA delay codes were created to standardise the reporting by airlines of commercial flight departure delays. Previously, every airline had its own system, which made the sharing and aggregation of flight delay information difficult. IATA standardised the flight delay reporting format by using codes that attribute cause and responsibility for the delay; this supports aviation administration and logistics and helps to define any penalties arising. These codes are used in movement messages sent electronically by SITA from the departure airport to the destination airport and also in the internal administration of the airlines, airports and ground handling agents.
Airport check-in is the process whereby an airline approves airplane passengers to board an airplane for a flight. Airlines typically use service counters found at airports for this process, and the check-in is normally handled by an airline itself or a handling agent working on behalf of an airline. Passengers usually hand over any baggage that they do not wish or are not allowed to carry in the aircraft's cabin and receive a boarding pass before they can proceed to board their aircraft.
An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket.
On the commercial transportation, mostly with airlines, the baggage allowance is the amount of checked baggage or hand/carry-on luggage the company will allow per passenger. There may be limits on the amount that is allowed free of charge, and hard limits on the amount that is allowed.
Qazaq Air is a Kazakh airline, which operates scheduled services from its main hub in Nur-Sultan and focuses on domestic flights.