 3CX | |
 3CX building | |
| Company type | Private |
|---|---|
| Industry | Software Development Telecommunications |
| Founded | November 1, 2005 |
| Founder | Nick Galea |
Area served | Worldwide |
Key people | Nick Galea (Founder and CEO) |
| Products | 3CX Software PBX |
Number of employees | 200 (2018) |
| Website | 3cx |
3CX, Inc., is a software development company and developer of the 3CX Phone System, a business communication system that includes phone calls, video conferencing, live chat, Facebook and inbound WhatsApp messaging integration.
3CX was founded by Nick Galea in 2005. 3CX's first product release was 3CX Phone System which was developed and released as a free IP PBX in 2006.
In 2007, the company released the first commercial edition of 3CX Phone System, v6.0.
In 2013, 3CX acquired eWorks technologies and launched its first video conferencing feature - an integrated WebRTC-based video conferencing solution. This was followed by the release of 3CX WebMeeting Server in February 2015 (later discontinued following the release of version 15). [1]
On September 7, 2016, 3CX announced a partnership with BT Wholesale SIP Trunking platform to serve resellers. [2]
In 2016, 3CX acquired the Elastix project and PBX in a Flash. Following the acquisition, the Elastix Distro was switched to a proprietary software on top of Debian with the 3CX platform.
In 2017, 3CX became Linux-compatible, introducing a version that runs on Debian. That year, the 3CX also acquired Askozia, and released the Call Flow Designer, a visual app designed to automate call flows and phone related daily work tasks.
In March 2017, 3CX further expanded their Cloud offering by releasing PBX Express, [3] a service that creates a hosted PBX in minutes using an instance on any hosted virtual private server. In 2020, 3CX launched the “Hosted by 3CX” service.
In 2019, 3CX acquired WP Live Chat, a free WordPress plugin for live chat integration. [4] It also added Facebook and SMS integrations to the plugin. The same year, Stefan Walther was appointed as the new CEO of the company.
In 2021 with the launch of version 18, 3CX integrated with Microsoft Teams to allow direct routing through the Microsoft platform. [5]
On June 21, 2022, it was announced Walther would step down as CEO, with Galea returning to the position. [6]
In July 2023, 3CX announced the 3CX Small Business edition.
On 29 March 2023, 3CX acknowledged its desktop client, 3CXDesktopApp, had been compromised to distribute malware. [7] Global cybersecurity firm Mandiant were appointed to conduct a full investigation. [7]
On 20 April 2023, 3CX published the investigation's conclusions, revealing the hacking operation was a byproduct of an earlier software hack from an application from financial software company Trading Technologies, accessed through a 3CX employee's PC. [8] The hack was linked to the same North Korean operators that compromised the Trading Technologies app. [9]
As a result, announced the implementation of a 7 Step Security Action Plan, in order to prevent any future attacks.[ citation needed ]
On 8 July 2016, 3CX announced that it has become an official sponsor of Cypriot football club, APOEL FC of Nicosia, Cyprus for a period of 3 years. The sponsorship was renewed once again in 2019 until 2022.
Presently, 3CX supports and takes part of the Corporate Futsal Tournament.
3Com Corporation was an American digital electronics manufacturer best known for its computer network products. The company was co-founded in 1979 by Robert Metcalfe, Howard Charney and others. Bill Krause joined as President in 1981. Metcalfe explained the name 3Com was a contraction of "Computer Communication Compatibility", with its focus on Ethernet technology that he had co-invented, which enabled the networking of computers.
Mitel Networks Corporation is a Canadian telecommunications company. The company previously produced TDM PBX systems and applications, but after a change in ownership in 2001, now focuses almost entirely on Voice-over-IP (VoIP), unified communications, collaboration and contact center products. Mitel is headquartered in Ottawa, Ontario, Canada, with offices, partners and resellers worldwide.
OpenText Corporation is a Canadian company that develops and sells enterprise information management (EIM) software.
Asterisk is a software implementation of a private branch exchange (PBX). In conjunction with suitable telephony hardware interfaces and network applications, Asterisk is used to establish and control telephone calls between telecommunication endpoints such as customary telephone sets, destinations on the public switched telephone network (PSTN) and devices or services on voice over Internet Protocol (VoIP) networks. Its name comes from the asterisk (*) symbol for a signal used in dual-tone multi-frequency (DTMF) dialing.
Citrix Online was the name of the online services division of Citrix Systems. Citrix Online sold web-based remote access, support, and collaboration software and services. Its products are GoToAssist, GoToMeeting, GoToMyPC, GoToTraining, GoToWebinar, Podio, and OpenVoice. Citrix Online used the software as a service (SaaS) and application service provider (ASP) software business models.
Skype for Business Server is real-time communications server software that provides the infrastructure for enterprise instant messaging, presence, VoIP, ad hoc and structured conferences and PSTN connectivity through a third-party gateway or SIP trunk. These features are available within an organization, between organizations and with external users on the public internet or standard phones.
This is a comparison of voice over IP (VoIP) software used to conduct telephone-like voice conversations across Internet Protocol (IP) based networks. For residential markets, voice over IP phone service is often cheaper than traditional public switched telephone network (PSTN) service and can remove geographic restrictions to telephone numbers, e.g., have a PSTN phone number in a New York area code ring in Tokyo.
FreePBX is a web-based open-source graphical user interface (GUI) that manages Asterisk, a voice over IP and telephony server.
Jitsi is a collection of free and open-source multiplatform voice (VoIP), video conferencing and instant messaging applications for the Web platform, Windows, Linux, macOS, iOS and Android. The Jitsi project began with the Jitsi Desktop. With the growth of WebRTC, the project team focus shifted to the Jitsi Videobridge for allowing web-based multi-party video calling. Later the team added Jitsi Meet, a full video conferencing application that includes web, Android, and iOS clients. Jitsi also operates meet.jit.si, a version of Jitsi Meet hosted by Jitsi for free community use. Other projects include: Jigasi, lib-jitsi-meet, Jidesha, and Jitsi.
Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice, mobility features, audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging. UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
Issabel is open-source Unified Communications PBX software, providing user-friendly web-based configuration, management, and reporting for telephony. Modules providing predictive dialing can be added. It is a fork of the open-source versions of Elastix, developed by the user/developer community when 3CX acquired Elastix, closed the community, halted distribution and development of the open-source versions, and released a proprietary version.
Elastix is a unified communications server software that brings together IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a call center software with predictive dialing.
The 3CXPhone System is the software-based private branch exchange (PBX) phone system developed and marketed by the company, 3CX. The 3CX Phone System is based on the SIP standard and enables extensions to make calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services on premises, in the cloud, or via a cloud service owned and operated by the 3CX company. The 3CX Phone System is available for Windows, Linux, Raspberry Pi and supports standard SIP soft/hard phones, VoIP services, faxing, voice and web meetings, as well as traditional PSTN phone lines.
Veracode is an application security company based in Burlington, Massachusetts. Founded in 2006, it provides SaaS application security that integrates application analysis into development pipelines.
Compellent Technologies, Inc., was an American manufacturer of enterprise computer data storage systems that provided block-level storage resources to small and medium sized IT infrastructures. The company was founded in 2002 and headquartered in Eden Prairie, Minnesota. Compellent's flagship product, Storage Center, is a storage area network (SAN) system that combines a standards-based hardware platform and a suite of virtualized storage management applications, including automated tiered storage through a proprietary process called "DataProgression", thin provisioning and replication. The company developed software and products aimed at mid-size enterprises and sold through a channel network of independent providers and resellers. Dell acquired the company in February 2011, after which it was briefly a subsidiary known as Dell Compellent.
RUCKUS Networks is a brand of wired and wireless networking equipment and software owned by CommScope. Ruckus offers Switches, Wi-Fi access points, CBRS access points, Controllers, Management systems, Cloud management, AAA/BYOD software, AI and ML analytics software, location software and IoT controller software products to mobile carriers, broadband service providers, and corporate enterprises. As a company, Ruckus invented and has patented wireless voice, video, and data technology, such as adaptive antenna arrays that extend signal range, increase data rates, and avoid interference, providing distribution of delay-sensitive content over standard 802.11 Wi-Fi.
Capterra, Inc. is a free online marketplace vendor serving as an intermediary between buyers and technology vendors within the software industry. The company assists consumers with selecting software for their needs with user reviews and research.
BlueJeans by Verizon is a company that provides an interoperable cloud-based video conferencing service. It is headquartered in the Santana Row district of San Jose, California. Prior to being acquired by Verizon, the company was known as "BlueJeans Network"
2X Software was a Maltese software company specializing in virtual desktop, application virtualization, application delivery, Remote Desktop Services, remote access and Mobile Device Management. On 25 February 2015, 2X Software was acquired by Parallels, Inc. The 2X products, Remote Application Server and Mobile Device Management, are now included in Parallels' offering.
Dialexia Communications, Inc. is a privately held Canadian corporation headquartered in Montréal, Quebec, that develops, manufactures, and sells VoIP-based Telecommunication products and services.