BMW Assist

Last updated
BMW Assist is typically activated using the SOS button BMW Assist Button.jpg
BMW Assist is typically activated using the SOS button

BMW Assist (also branded as MINI Assist) is a telematic roadside assistance service offered by BMW. BMW Assist is similar to GM's OnStar or Mercedes-Benz mbrace services as they both use the cellular network and Global Positioning telemetry to locate or guide the vehicle. BMW Assist can provide turn-by-turn directions, remote unlocking, vehicle diagnostics, airbag deployment notification, theft recovery and towing or flat tire repair. The service is included free in most new BMWs. After expiration, it can be purchased at a yearly rate. As of March, 2016, BMW assist is undergoing a "technology upgrade" in the US, and renewals are not being processed for MY2013 and older models. BMW has provided no estimated time for completion. Those whose memberships have expired no longer have the advantages of the Safety or Convenience plans. Members who have active service as of December 31, 2016 will have a choice to receive $200 compensation for losing service or to receive a hardware retrofit to continue service. There is a population for whom BMW did not allow renewal between March and December 2016, thus forcing them out of safety and security features.

Contents

Technology

BMW Assist is integrated into the car's communication and audio systems. It works in conjunction with the navigation system (if equipped) or uses its own GPS equipment. The original BMW Assist system worked in conjunction with the AMPS cellular network for data transmission and voice communication. Current BMW Assist systems work using the GSM technology.

The car communicates via the cellular network with a Back-end system that receives and analyzes the information. Both voice and data (via SMS or GPRS) is transmitted. Dependent of the application, the information is routed for example to a call-center or presented on a web-site.

Theft recovery

Theft recovery is an additional subscription service BMW Assist offers. This service is capable of tracking the location of the car via the car computer and GPS system.

Most BMW owners who are concerned about theft employ third-party tracking options. These devices have many advantages and disadvantages. Most devices are small and can be placed virtually anywhere in the vehicle. Some higher end devices also contain small power sources. These devices may take longer for the thief to detect, and may be more difficult to disable. The BMW system, however, is tied into the car's computer system and cannot be removed without rendering the vehicle immobile. Additionally, the BMW system utilizes the car's power reserve to amplify the cellular signal to three watts according to BMW's literature. Further signal gains are attributed to the use of the vehicle's large antenna which is several magnitudes larger than a cellphone antenna.

The BMW Assist system has an excellent track record if the theft is discovered within a short period of time.

See also

Related Research Articles

<span class="mw-page-title-main">Ultra high frequency</span> Electromagnetic spectrum 300–3000 MHz

Ultra high frequency (UHF) is the ITU designation for radio frequencies in the range between 300 megahertz (MHz) and 3 gigahertz (GHz), also known as the decimetre band as the wavelengths range from one meter to one tenth of a meter. Radio waves with frequencies above the UHF band fall into the super-high frequency (SHF) or microwave frequency range. Lower frequency signals fall into the VHF or lower bands. UHF radio waves propagate mainly by line of sight; they are blocked by hills and large buildings although the transmission through building walls is strong enough for indoor reception. They are used for television broadcasting, cell phones, satellite communication including GPS, personal radio services including Wi-Fi and Bluetooth, walkie-talkies, cordless phones, satellite phones, and numerous other applications.

<span class="mw-page-title-main">Wireless</span> Transfer of information or power that does not require the use of physical wires

Wireless communication is the transfer of information (telecommunication) between two or more points without the use of an electrical conductor, optical fiber or other continuous guided medium for the transfer. The most common wireless technologies use radio waves. With radio waves, intended distances can be short, such as a few meters for Bluetooth or as far as millions of kilometers for deep-space radio communications. It encompasses various types of fixed, mobile, and portable applications, including two-way radios, cellular telephones, personal digital assistants (PDAs), and wireless networking. Other examples of applications of radio wireless technology include GPS units, garage door openers, wireless computer mouse, keyboards and headsets, headphones, radio receivers, satellite television, broadcast television and cordless telephones. Somewhat less common methods of achieving wireless communications involve other electromagnetic phenomena, such as light and magnetic or electric fields, or the use of sound.

Automatic vehicle location is a means for automatically determining and transmitting the geographic location of a vehicle. This vehicle location data, from one or more vehicles, may then be collected by a vehicle tracking system to manage an overview of vehicle travel. As of 2017, GPS technology has reached the point of having the transmitting device be smaller than the size of a human thumb, able to run 6 months or more between battery charges, easy to communicate with smartphones — all for less than $20 USD.

<span class="mw-page-title-main">Telematics</span> Interdisciplinary field that encompasses telecommunications

Telematics is an interdisciplinary field encompassing telecommunications, vehicular technologies, electrical engineering, and computer science. Telematics can involve any of the following:

<span class="mw-page-title-main">OnStar</span> Subsidiary of General Motors

OnStar Corporation is a subsidiary of General Motors that provides subscription-based communications, in-vehicle security, emergency services, turn-by-turn navigation, and remote diagnostics systems throughout the United States, Canada, China, Mexico, Europe, Brazil, Colombia, Argentina and the Gulf Cooperation Council countries.

<span class="mw-page-title-main">Automotive navigation system</span> Part of the automobile controls

An automotive navigation system is part of the automobile controls or a third party add-on used to find direction in an automobile. It typically uses a satellite navigation device to get its position data which is then correlated to a position on a road. When directions are needed routing can be calculated. On the fly traffic information can be used to adjust the route.

<span class="mw-page-title-main">Assisted GNSS</span> System to improve the time-to-first-fix of a GNSS receiver

Assisted GNSS (A-GNSS) is a GNSS augmentation system that often significantly improves the startup performance—i.e., time-to-first-fix (TTFF)—of a global navigation satellite system (GNSS). A-GNSS works by providing the necessary data to the device via a radio network instead of the slow satellite link, essentially "warming up" the receiver for a fix. When applied to GPS, it is known as assisted GPS or augmented GPS. Other local names include A-GANSS for Galileo and A-Beidou for BeiDou.

<span class="mw-page-title-main">Mobile phone tracking</span> Identifying the location of a mobile phone

Mobile phone tracking is a process for identifying the location of a mobile phone, whether stationary or moving. Localization may be affected by a number of technologies, such as the multilateration of radio signals between (several) cell towers of the network and the phone or by simply using GNSS. To locate a mobile phone using multilateration of mobile radio signals, the phone must emit at least the idle signal to contact nearby antenna towers and does not require an active call. The Global System for Mobile Communications (GSM) is based on the phone's signal strength to nearby antenna masts.

LoJack is a stolen vehicle recovery and IoT connected car system that utilizes GPS and cellular technology to locate users' vehicles, view trip history, see battery levels, track speeding, and maintain vehicle health via a native app. Prior to selling a vehicle, LoJack dealers can use the system to manage and locate inventory, view and manage battery health, and recover stolen inventory.

<span class="mw-page-title-main">Tracking system</span>

A tracking system, also known as a locating system, is used for the observing of persons or objects on the move and supplying a timely ordered sequence of location data for further processing.

A GPS tracking unit, geotracking unit, satellite tracking unit, or simply tracker is a navigation device normally on a vehicle, asset, person or animal that uses satellite navigation to determine its movement and determine its WGS84 UTM geographic position (geotracking) to determine its location. Satellite tracking devices may send special satellite signals that are processed by a receiver.

Traffic signal preemption is a system that allows an operator to override the normal operation of traffic lights. The most common use of these systems manipulates traffic signals in the path of an emergency vehicle, halting conflicting traffic and allowing the emergency vehicle right-of-way, thereby reducing response times and enhancing traffic safety. Signal preemption can also be used on tram, light-rail and bus rapid transit systems, to allow public transportation priority access through intersections, and by railroad systems at crossings to prevent collisions.

Global Navigation Satellite System (GNSS) receivers, using the GPS, GLONASS, Galileo or BeiDou system, are used in many applications. The first systems were developed in the 20th century, mainly to help military personnel find their way, but location awareness soon found many civilian applications.

<span class="mw-page-title-main">Radio</span> Technology of using radio waves to carry information

Radio is the technology of signaling and communicating using radio waves. Radio waves are electromagnetic waves of frequency between 3 hertz (Hz) and 300 gigahertz (GHz). They are generated by an electronic device called a transmitter connected to an antenna which radiates the waves, and received by another antenna connected to a radio receiver. Radio is widely used in modern technology, in radio communication, radar, radio navigation, remote control, remote sensing, and other applications.

<span class="mw-page-title-main">Satellite navigation device</span> Device that can calculate its geographical position based on satellite information

A satellite navigation device, satnav device or satellite navigation receiver is a user equipment that uses one or more of several global navigation satellite systems (GNSS) to calculate the device's geographical position and provide navigational advice. Depending on the software used, the satnav device may display the position on a map, as geographic coordinates, or may offer routing directions.

<span class="mw-page-title-main">Geo-fence</span> Virtual perimeter

A geofence is a virtual perimeter for a real-world geographic area. A geofence can be dynamically generated or match a predefined set of boundaries.

<span class="mw-page-title-main">Safety Connect</span> Toyota subscription-based telematics system

Safety Connect is a subscription-based telematics system introduced by Toyota Motor Corporation in 2009 for its Toyota-branded and Lexus models. The system provides communications, roadside assistance, car safety, remote diagnostics, and other services. Unlike the earlier Lexus Link service offered on Lexus models, the Safety Connect system is proprietary and not licensed from GM's OnStar service. Safety Connect began to be offered on vehicles in the middle of 2009. For Toyota vehicles, the Safety Connect service is offered including the aforementioned features as part of the Toyota Entune telematics package, while Lexus models receive the Lexus Enform telematics system with Safety Connect, adding hands free calling, and destination assistance services.

<span class="mw-page-title-main">G-Book</span> Telematics subscription service

G-Book is a telematics subscription service provided by Toyota Motor Corporation in Japan for its Toyota- and Lexus-branded vehicles. G-Book allows users to link with cellphones. personal digital assistants (PDA)'s, personal computers (PC) and G-Book equipped cars across Japan. It is based on the former GAZOO infrastructure of Toyota's membership-based information service and membership system, and it provides interactive information services via vehicle installed touch-screen wireless communication terminals. It also incorporates information from Toyota Mapmaster Inc. which updates digital mapping information and is used by various international companies.

A vehicle tracking system combines the use of automatic vehicle location in individual vehicles with software that collects these fleet data for a comprehensive picture of vehicle locations. Modern vehicle tracking systems commonly use GPS or GLONASS technology for locating the vehicle, but other types of automatic vehicle location technology can also be used. Vehicle information can be viewed on electronic maps via the Internet or specialized software. Urban public transit authorities are an increasingly common user of vehicle tracking systems, particularly in large cities.

<span class="mw-page-title-main">Internavi</span>

Internavi is a vehicle telematics service offered by the Honda Motor Company to drivers in Japan. In the United States, the service is known as HondaLink, or sometimes MyLink. It provides mobile connectivity for on-demand traffic information services and internet provided maps displayed inside selected Honda vehicles. The service began August 1997 and was first offered in the 1998 Honda Accord and the Honda Torneo sold only in Japan starting July 1998. The service received a revision to services offered October 2002, adding traffic information delivery capabilities for subscribers to the Internavi Premium Club, and was optional on most Honda vehicles sold in Japan. VICS was integrated into the service starting September 2003. Membership in the service has steadily grown to exceed 5 million subscribers as of March 2007.