Comparethemarket.com

Last updated

comparethemarket.com
Company typeSubsidiary
Industry Finance and insurance
Founded2006
Headquarters Peterborough
London
United Kingdom
Key people
Mark Bailie (CEO)
Parent BGL Group
Website www.comparethemarket.com

Comparethemarket is a UK price comparison website, founded in 2006, that is part of the BGL Group. The website also offers other on-line companies the ability to provide their customers with a co-branded or white labelled comparison service. [1]

Contents

In 2009, the company launched an advertising campaign featuring a series of meerkat characters, after which it became the third-largest price comparison website in the UK.[ citation needed ]

History

The website was set up by Budget Group (now BGL Group) in early 2006, [2] following a decision to sell its high street business to Swinton. [3]

In 2012, Comparethemarket.com.au launched its comparison service in Australia. The Australian company's television advertisements also feature the meerkat characters Aleksandr Orlov and his Head of IT, Sergei. However, these ads differ from the UK's, with one such storyline revealing the meerkats have purchased comparethemarket.com.au.

In September 2017, it was announced the company was under investigation by the competition regulator surrounding allegations regarding most favoured nation clauses with home insurance providers. [4] [5] [6]

Comparison products

Comparethemarket allows customers to compare prices on a number of insurance products including car, home, van, life, pet, travel and over 50s insurance. It has also expanded in to the comparison of items that can be switched such as energy/utilities, broadband and digital TV, as well as a range of financial products such as loans, credit cards, current accounts and mortgages.

Compare the Meerkat campaign

The "Aleksandr Orlov" meerkat character used in the company's advertising since 2009. AleksandrOrlovmeerkat.jpg
The "Aleksandr Orlov" meerkat character used in the company's advertising since 2009.

On 5 January 2009, the company launched an advertising campaign featuring a CGI meerkat character named "Aleksandr Orlov" [7] who pleads with viewers looking for cheap car insurance to stop confusing his meerkat comparison website comparethemeerkat.com with comparethemarket.com, due to the similarity between the words meerkat and market. As part of the campaign, Comparethemeerkat.com was created which does indeed allow visitors to compare meerkats. [8]

On 26 November 2012, the website started sponsoring the long-running soap opera Coronation Street on ITV in a three-year deal, costing around £30 million. [9]

Other adverts

In December 2012 another advert was launched this time featuring Maurice Wigglethorpe-Throom (played by Robert Webb) the founder of Compare the Market and his assistant Spencer who find out about Aleksandr (who makes a cameo appearance in a photograph) and Compare the Meerkat. [10]

Controversy

In 2018, the BBC reported that the CMA found “most favoured nation” clauses in Comparethemarket's contracts with insurance companies which effectively banned them from selling their home insurance at cheaper prices on rival websites. [11] The CMA chief executive, Andrea Coscelli, said: “Our investigation has provisionally found that Comparethemarket has broken the law by preventing home insurers from offering lower prices elsewhere. This could result in people paying higher premiums than they need to.” In November 2020 Comparethemarket was fined £17.9 million by the Competition and Markets Authority for breaking competition law as a result of their investigations. [12] [13]

See also

Related Research Articles

<span class="mw-page-title-main">Zurich Insurance Group</span> Swiss insurance company

Zurich Insurance Group Ltd is a Swiss insurance company, headquartered in Zürich, and the country's largest insurer. As of 2021, the group is the world's 112th largest public company according to Forbes' Global 2000s list, and in 2011, it ranked 94th in Interbrand's top 100 brands.

<span class="mw-page-title-main">RSA Insurance Group</span> British multinational general insurance company

RSA Insurance Group Limited is a British multinational general insurance company headquartered in London, England. RSA has major operations in the United Kingdom, Ireland, Scandinavia & Canada. It provides insurance products and services in more than 100 countries through a network of local partners. It has 9 million customers. RSA was formed by the merger of Sun Alliance and Royal Insurance in 1996.

The Office of Fair Trading (OFT) was a non-ministerial government department of the United Kingdom, established by the Fair Trading Act 1973, which enforced both consumer protection and competition law, acting as the United Kingdom's economic regulator. The intention was for the OFT to make markets work well for consumers, ensuring vigorous competition between fair-dealing businesses and prohibiting unfair practices such as rogue trading, scams, and cartels. Its role was modified and its powers changed by the Enterprise Act 2002.

<span class="mw-page-title-main">Moneysupermarket.com</span> British price comparison business

Moneysupermarket.com Group plc is a British price comparison website-based business specialising in financial services. The website enables consumers to compare prices on a range of products, including energy, car insurance, home insurance, travel insurance, mortgages, credit cards and loans. The company's subsidiaries include the Travel Supermarket and Moneysavingexpert websites. Moneysupermarket Group is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.

Simon James Greenall is an English actor, presenter and voice over artist. Among his television appearances are as the Caretaker on Trapped!, Richard in Lucy Sullivan is Getting Married, and as Michael the Geordie in the Alan Partridge programs and films. He also voices Captain Barnacles in the Octonauts franchise, the twins in the Shaun the Sheep films, and Aleksandr Orlov and Sergei the meerkats in the comparethemarket.com adverts.

<span class="mw-page-title-main">JD Sports</span> British sports-fashion retail company

JD Sports Fashion plc, commonly known as JD Sports, JD or JD Group is a British sports-fashion retail company based in Bury, Greater Manchester, England. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. The Pentland Group owns 55% of the company.

Bennetts is a specialist insurance broker for motorcycles headquartered in Peterborough, with a contact centre in Coventry, owned by Lucida Group since May 2021.

BGL Group is a financial services company based in Orton Southgate, Peterborough, England. Its main lines of business are vehicle and home insurance, with a range of supplementary products such as breakdown cover, legal protection and personal accident cover.

Confused.com is a UK based financial services comparison platform launched in 2001 and specialising in comparison of insurance and financial services, including car insurance, home insurance, energy, van insurance and life insurance. Confused.com's platform includes a website and app.

Uswitch Limited is a UK-based price comparison service and switching website founded in 2000. Users can conveniently compare prices across various sectors f energy, personal finance, insurance, and communications

Consumer Watchdog is a non-profit, progressive organization which advocates for taxpayer and consumer interests, with a focus on insurance, health care, political reform, privacy and energy.

<span class="mw-page-title-main">Compare the Meerkat</span> Advertising campaign for price comparison website comparethemarket.com

Compare the Meerkat is an advertising campaign on British and Australian commercial television for comparethemarket.com, a price comparison website, part of BGL Group. The adverts feature Aleksandr Orlov, a CGI anthropomorphic Russian meerkat, and his family and friends. Orlov is portrayed as being of aristocratic stock and the founder of comparethemeerkat.com: the campaign originally centred on his frustration over the confusion between his website and comparethemarket.com, playing on the similarity between the words market and meerkat. Orlov's catchphrase is "Simples".

GoCompare.com Limited, trading as Go.Compare is a Welsh financial services comparison company based in Newport, Wales. Its website provides comparison details for financial products including car insurance, home and pet insurance and breakdown cover. Since 2021 it has been owned by Future plc. The company's advertising campaign in 2015 was voted as the "most irritating advertisement."

<span class="mw-page-title-main">Booking.com</span> Dutch online travel agency

Booking.com is one of the largest online travel agencies. It is headquartered in Amsterdam, and is a subsidiary of Booking Holdings. In 2022, the company's mobile app was the most downloaded mobile app in the travel agency category. As of December 31, 2022, Booking.com provides lodging reservation services for approximately 2.7 million properties, including 400,000 hotels, motels, and resorts and 2.3 million homes, apartments in over 220 countries and in over 40 languages. It also sells flights in 54 markets and tours and activities in more than 1,200 cities.

Darren Walsh is a British director, writer, animator and voice artist. He uses stop-frame animation, live-action, and CG in his work. He lives in London and is represented by production company Passion Pictures, having worked previously independently and for Aardman Animations.

<span class="mw-page-title-main">Direct Line Group</span> British insurance company

Direct Line Insurance Group plc is a British insurance company based in the United Kingdom, formed in 2012 by the divestment of The Royal Bank of Scotland Group's (RBS) insurance division, through an initial public offering. The company owns a number of insurance subsidiaries, providing various insurance products, including Direct Line and Churchill, Darwin as well as the roadside assistance and vehicle recovery provider Green Flag.

<span class="mw-page-title-main">Competition and Markets Authority</span> UK government non-ministerial department

The Competition and Markets Authority (CMA) is the principal competition regulator in the United Kingdom. It is a non-ministerial government department in the United Kingdom, responsible for strengthening business competition and preventing and reducing anti-competitive activities. The CMA launched in shadow form on 1 October 2013 and began operating fully on 1 April 2014, when it assumed many of the functions of the previously existing Competition Commission and Office of Fair Trading, which were abolished. The CMA also has consumer protection responsibilities and will be taking on digital markets regulation responsibilities in early 2024.

Comparethemarket.com.au is an Australian price comparison website operated by Compare the Market Pty Ltd, part of Innovation Holdings Australia Pty Ltd and BHL Holdings Limited. It offers a service for customers to compare a range of general insurance, health insurance, life insurance, energy and personal finance products.

Douw Gerbrand Steyn, is a South African billionaire businessman, the founder of BGL Group, a UK-based insurance and financial services company, and the parent of Comparethemarket.com. Steyn has links to South African politics, having housed former South African president Nelson Mandela at the Saxon Hotel, Villas & Spa.

Meerkats have been subject to numerous cultural depictions, and have featured in television programmes, films, books, and other media.

References

  1. "Compare The Market". BGL Group. Archived from the original on 10 February 2012. Retrieved 6 February 2012.
  2. Newman, Andrew (1 May 2006). "Another good year for Budget". Insurance Brokers' Monthly. Archived from the original on 1 March 2016.
  3. "What's New?". Insurance Brokers' Monthly. 1 September 2006. Archived from the original on 1 March 2016.
  4. Miles Brignall (26 September 2017). "Comparethemarket.com investigated over alleged deals with insurers". The Guardian.
  5. Ben Chapman (26 September 2017). "Comparethemarket.com reportedly under investigation over deals with insurers to push up policy prices". Independent.
  6. Katie Morley (26 September 2017). "Comparethemarket.com under investigation by competition watchdogs over insurance pricing". The Telegraph.
  7. "How Passion created Aleks the billionaire meerkat". Digitalartsonline.co.uk. Archived from the original on 25 June 2009. Retrieved 1 August 2009.
  8. Hickman, Martin (29 October 2010). "The 'Simples!' idea that became a £10m empire". The Independent. London.
  9. O'Reilly, Lara (12 July 2012). "Comparethemarket to sponsor Corrie". Marketing Week. Retrieved 12 January 2013.
  10. "Comparethemarket updates Robert Webb campaign". www.campaignlive.co.uk. Retrieved 7 May 2024.
  11. "Comparethemarket may have broken competition law, regulator says". TheGuardian.com . 2 November 2018.
  12. Clarfelt, Harriet (19 November 2020). "Compare the Market fined £17.9m for breach of competition law". Financial Times.
  13. "Comparethemarket fined £17.9m by competition watchdog". TheGuardian.com . 19 November 2020.