This article needs additional citations for verification .(October 2011) |
Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
System names listed with a light purple background are no longer in active development.
System | Creator | License | Implementation language(s) | Back end | Launch date | Latest stable release | Latest release date |
---|---|---|---|---|---|---|---|
Apache Bloodhound | Apache Software Foundation | Apache License | Python | MySQL, PostgreSQL, SQLite | 2012 [1] | 0.8 [2] | 2013-08-23; 12 years ago |
Apache Allura | Apache Software Foundation | Apache License 2.0 | Python | MongoDB | 2022 [3] | 1.17.1 [4] ![]() | 2024-06-17; 7 months ago |
Assembla Tickets | Assembla | Proprietary, hosted. Available for free for open source projects | Ruby | MySQL | 2008 | ||
Axosoft | Axosoft LLC | Proprietary, Saas | C#, .NET | SQL Server | 2002 | ||
Azure DevOps Server (Team Foundation Server) | Microsoft | Proprietary, Commercial | .NET | MS SQL Server 2005 & 2008 | 2005 | ||
Bugzilla | Mozilla Foundation | MPL | Perl | MySQL, Oracle, PostgreSQL, SQLite [5] | 1998-09-19 | 5.2 [6] ![]() | 2024-09-03; 5 months ago |
Debbugs | Debian | GPL | Perl | Flat file, Berkeley DB indexes[ citation needed ] | Between 1994 and 1999 [notes 1] | ||
Dolibarr | Dolibarr community | GPL | PHP | MariaDB, MySQL, PostgreSQL, SQL Server (experimental) [7] | 2018 | 20.0.3 [8] ![]() | 2024-12-30; 39 days ago |
Faveo Helpdesk | Ladybird Web Solution | Open Software License | PHP | MariaDB, MySQL [9] | 2015 | ||
FogBugz | Glitch | Proprietary, Saas | ASP on Windows, PHP on macOS, FreeBSD, and Linux | SQL Server, MySQL | 2000 | ||
Fossil | D. Richard Hipp | BSD | C | SQLite [10] | 2006 | 2.25 [11] ![]() | 2024-11-06; 3 months ago |
FusionForge | Various (open source contributors) | GPLv2 | PHP | PostgreSQL | 2009-02 | ||
GLPI | INDEPNET | GPLv2 | PHP | MariaDB, MySQL [12] | 2003-11-17 | ||
GNATS | Free Software Foundation | GPL | C, Web Front-end In Perl | Text files with custom daemon/search engine | 1992 | 4.2.0 [13] ![]() | 2015-02-26; 9 years ago |
Helix ALM (aka TestTrack) | Perforce Software | Proprietary | C++, Qt5, JavaScript | Oracle, PostgreSQL, SQL Server, SQLite | 1996 | 2024.1 [14] | 2024-03-01; 11 months ago |
HP Quality Center | Hewlett-Packard, formerly Mercury Interactive | Proprietary | .NET (client), Java (server) | Oracle, SQL Server | 1995 | ||
Jira | Atlassian | Proprietary. Free community licenses for open source and academic projects | Java | MySQL, PostgreSQL, Oracle, SQL Server | 2002 | 9.17.1 [15] ![]() | 2024-07-18; 6 months ago |
Launchpad | Canonical Ltd. | AGPL | JavaScript, Python | PostgreSQL | 2004-01 | ||
MantisBT | Various (open source contributors) | GPL | PHP | MariaDB, MySQL, PostgreSQL, SQL Server (experimental), Oracle (experimental) [16] | 2000 | 2.27.0 [17] ![]() | 2024-09-29; 4 months ago |
Microsoft Dynamics CRM | Microsoft | Proprietary, Commercial | .NET | Microsoft SQL Server | 2003 | ||
OpenProject | OpenProject Foundation e.V. | GPL | Ruby, JavaScript | PostgreSQL [18] | 2010 | ||
org-mode | Carsten Dominik | GPL | Emacs | Flat file | 2003 | ||
OTRS | OTRS | Proprietary | Perl, JavaScript | MySQL, PostgreSQL, Oracle, SQL Server | 2002 | ||
Phabricator | Apache License | PHP | 2010 | ||||
Redmine | Jean-Philippe Lang | GPLv2 | Ruby | MySQL, PostgreSQL, SQLite | 2006 | 6.0.3 [19] ![]() | 2025-01-29; 9 days ago |
Request Tracker | Best Practical Solutions, LLC | GPLv2 | Perl | MariaDB, MySQL, PostgreSQL, Oracle, SQLite (testing only) [20] | 1999-10-13 | 5.0.7 [21] ![]() | 2024-06-05; 8 months ago |
Roundup | Ka-Ping Yee, Richard Jones | MIT license (ZPL v 2.0 for the template system) | Python | SQLite, MySQL, PostgreSQL, [22] anydbm | 2001 | 2.4.0 [23] ![]() | 2024-07-13; 6 months ago |
StarTeam | originally Starbase Corporation, currently Borland | Proprietary | C++, Java, etc. | SQL Server recommended, Oracle, IBM Db2 supported | Unknown | ||
Supportworks | Hornbill Systems | Proprietary | C++ and PHP | SQL Server, MySQL, Oracle, Sybase | 1994 [24] | ||
SysAid | SysAid Technologies | Proprietary | C#, Java | Derby, Microsoft SQL Server, MySQL, Oracle | 2002 | ||
Trac | Edgewall Software | New BSD | Python | SQLite, PostgreSQL, MySQL [25] | 2006-10-01 | ||
TrackerSuite.Net | Automation Centre | Proprietary | C# | SQL Server, SQL Server Express | 2006 | ||
Trello | Atlassian | Saas | Node.js | MongoDB | 2011 | ||
Tuleap | enalean | GPLv2 | php | MySQL [26] | 2011 | ||
Twproject | Open Lab | Proprietary, some parts LGPL | Java | all relational (uses Hibernate) | 2003 | ||
Wrike | Wrike, Inc. | Proprietary, hosted | Java | PostgreSQL | 2006 | ||
YouTrack | JetBrains s.r.o. | Proprietary, stand-alone and hosted, free version, free for open source projects | Java | JavaScript and Kotlin | 2009 | ||
Zammad | Zammad GmbH | AGPL | Ruby | MariaDB, MySQL, PostgreSQL [27] | 2016 [28] | 6.4.1 [29] ![]() | 2024-12-05; 2 months ago |
System | Creator | License | Implementation language(s) | Back end | Launch date | Latest stable release | Latest release date |
System | Documentation integration/generation, reporting | Test planning integration | Customizable workflow | Unicode support | Custom fields | SLA [30] | Plugin API [31] | Multiple projects | Full-text search | Indexed full-text search | Indexed file search | Edit conflict warning |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Apache Bloodhound | Yes, integrated wiki | Yes | Yes | Yes | Yes | No | Yes | Yes (as of 0.6) | Yes | Yes [32] uses Whoosh | No | No |
Assembla Tickets | Yes, Wiki syntax, email notification, linking to Subversion commits, document manager, charts, reports, notifications | Yes | Yes | Yes | Yes | No | Yes | Yes | No | Unknown | No | No |
Axosoft | Yes, Team Wiki, Burndown, GitHub and TortoiseSVN integration, dashboards, custom reports for OnPremises, e-mail notifications and alerts, customer portal, RSS | No | Yes | Yes | Yes | Yes | Yes | Yes | No | |||
Azure DevOps Server (Team Foundation Server) | Yes - workflow definitions, process documentation | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | Yes | Yes | No |
Bugzilla | Yes, reporting: integrated reports and charts, scheduled reports by mail | Yes [33] | Yes | Yes | Yes | No | Yes | Yes | Yes [34] | Yes When using MySQL MyISAM [35] or Oracle Database [36] but not PostgreSQL [37] | Yes [38] | |
Debbugs | No | No | No | Yes | No | No | No | Unknown | No | No | ||
Faveo Helpdesk | Yes, Integrated Social Media, In-built Knowledge Base and Reporting | No | Yes | Yes | Yes | Yes | Yes | — | Yes | No | No | No |
FogBugz | Yes, Integrated wiki | No | Yes | Yes | Yes | No | Yes [39] | Yes | Yes [40] | Yes [41] | No [42] | Yes |
Fossil | Yes, Integrated Wiki in addition to integrated versioned project documentation via web ui. | No | No | No | Yes | No | No | Yes [43] | No [44] | No | No | |
FusionForge | Yes, integrated Mediawiki, discussion forums, news blogs, email integration, export to CSV, reporting graphs | No | Yes | Yes | Yes | No | Yes | Yes | Yes | No | ||
GLPI | Yes, Contains a proprietary knowledge base of sorts | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | No |
GNATS | No | No | No | No | No | No | No | Unknown | No | |||
Helix ALM | Yes - Advanced reporting, integrated charts, export to Excel, workflow with triggers | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | Yes | No | |
HP Quality Center | Yes | Yes | Yes | No | Yes | No | Yes | Yes | No | No | No | No |
Jira | Yes, Dashboard with reporting widgets (Open Social) Excel, Word, customizable charts, Confluence (Enterprise wiki) | Yes [45] | Yes | Yes | Yes | Yes | Yes [46] | Yes | Yes [47] | Yes Uses Lucene [47] | Optional [48] | No [49] |
Launchpad | Yes | Unknown | Unknown | Unknown | Unknown | Unknown | Unknown | Unknown | Unknown | Unknown | Unknown | No |
MantisBT | Yes, Integration of MediaWiki, DokuWiki, XWiki | No | Yes | Yes | Yes | No | Yes | Yes | Yes [50] | Yes | No [51] | Yes |
Microsoft Dynamics CRM | Yes, reporting: integrated charts and reports, export to Excel, Mail Merge | No | Yes | Yes | Yes | No | Yes | Unknown | No | |||
org-mode | Yes, org-mode has built-in export to HTML, Latex, .md and literate programming capabilities for multiple languages in a single document | No | Yes | Yes | Yes | No | No | Yes | Yes | No | ||
OTRS | Yes, Advanced reporting, configurable dashboards | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | No | No |
Phabricator | Yes, integrated wiki and limited burn down charts | Yes | No | Yes | Yes | No | Yes | Yes | Yes | Yes | Yes | No |
Redmine | Yes, integrated wiki, discussion forums, news blogs, email integration, calendars, Gantt Charts, RSS, export to PDF, export to Excel/CSV | Yes [52] | Yes | Yes | Yes | Optional [53] | Yes | Yes | Yes [54] | Optional, when using PostgreSQL [55] | Optional [56] | Yes [57] |
Request Tracker | Yes, MediaWiki [58] | No | Yes | Yes | Yes | Yes [59] | Yes [60] | Yes | Yes [61] | Yes [61] | No | |
Roundup | Yes, wiki can be integrated or linked | No, can be implemented at tracker level | Yes | Yes | Yes | No, can be implemented at tracker level | Yes [62] | Yes | Yes [63] | Yes xapian, whoosh, SQLite FTS, PostgreSQL FTS, native | Yes | Yes |
StarTeam | No | Yes [64] | Yes | No | Yes | No | No | Unknown | No | |||
Supportworks | Yes - Integrated reporting wizard, customizable PHP reporting tool, dashboard, optional interface with Crystal Reports, export to Microsoft Excel/CSV, knowledge base, optional asset management tool | No | Yes | No | Yes | Yes | Yes [65] | Unknown | No | |||
SysAid | Yes - LDAP/Email/Calendar integration, integrated Asset Management, integrated reporting, SSO, custom fields, export to CSV/PDF, KB | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Unknown | No | No |
Teamwork | Yes | Yes | Yes | Yes | Yes | Yes | No | Yes | Yes [66] | Yes Uses Lucene | No | |
Trac | Yes, integrated wiki | Yes [67] | Yes | Yes | Yes | No | Yes [68] | Yes [69] | Yes | No [70] | Yes [71] | |
TrackerSuite.Net | Yes. Dashboards. Graphical reports. Integration with Crystal Reports. Reports can be exported to Microsoft Excel. | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | No | No | No |
Tuleap | Yes, Kanban boards, Scrum planning and burndown charts, pies, Gantt, barrs, cardwall, Document Manager with approval workflow and fine grained permissions, wikis | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes with plugin fulltext | Yes with plugin fulltext | No | No |
Wrike | Yes, real-time customized reports, export to Excel, scheduled reports by mail, alerts, discussions, Gantt charts, | No | Yes | Yes | Yes | No | Yes | Yes | Unknown | Yes | ||
YouTrack | Yes: Wiki syntax, custom workflow, custom issue attributes, notifications (email, jabber, RSS, etc.), email integration, reports, export to HTML and CSV, integration with VCSs. | Yes [72] | Yes | Yes | Yes | Yes [73] | Yes [74] | Yes | Yes [75] | Yes (Uses Lucene) | No | |
Zammad | Yes: Documentation integration/generation, reporting: integrated knowledge base, dashboard | No | No | Yes | Yes | Yes [76] | Yes | Yes | Yes [77] | Yes | Yes | Yes [78] |
System | Dynamic documentation integration/generation | Test planning integration | Customizable workflow | Unicode support | Custom fields | SLA [30] | Plugin API [31] | Multiple projects | Full-text search | Indexed full-text search | Indexed file search | Edit conflict warning |
System | Web | Mobile web | CLI | GUI | REST | SOAP | Mylyn [79] | Visual Studio | IntelliJ IDEA | Others | |
---|---|---|---|---|---|---|---|---|---|---|---|
Apache Bloodhound | Yes | No | Optional [80] [81] | No | No | No | No | Yes | No | No | Yes XMLRPC |
Assembla Tickets | Yes | No | Yes | Yes | No | Yes | No | Yes | No | Yes | No |
Axosoft | Yes | No | Yes | No | Yes | Yes | Yes | No | No | No | Yes - iPhone |
Bugzilla | Yes | No | Yes | Yes | Yes | Yes | Yes | Yes | No [82] | Yes | Yes XMLRPC [83] |
Debbugs | No | No | Yes | Yes | No | No | No | No | No | No | No |
Dolibarr | Yes | Yes | Yes | No | Yes | Yes | No | No | No | No | No |
Faveo Helpdesk | Yes | No | Yes | No | No | Yes | No | No | No | No | Yes - Android App iOS App |
FogBugz | Yes | No | Yes | Yes | No | Yes | No | Yes | No | Yes | Yes XML |
Fossil | Yes | No | No | Yes | No | No | No | No | No | No | No |
FusionForge | Yes | No | No | No | No | No | Yes | No | No | No | No |
GLPI | Yes | No | Yes | No | No | Yes | No | No | No | No | No |
GNATS | Yes | No | Yes | Yes | Yes | No | No | No | No | No | No |
Helix ALM | Yes | No | Yes | No | Yes | Yes | Yes | No | Yes | No | Yes - XML |
HP Quality Center | Yes | No | No | No | Yes [84] | Yes | No | Yes [85] | No [82] | Yes, via plugin | Yes] |
Jira | Yes | Yes [86] | Yes | Yes [87] | Yes | Yes | Yes | Yes | No [82] | Yes | Yes - Android App, iPhone App |
Launchpad | Yes | No | Yes | No | No | Yes | No | No | No | No | Yes - Python [88] |
MantisBT | Yes | No | Yes | No | No | No | Yes | Yes | No | Yes | Yes - Android App |
Microsoft Dynamics CRM | Yes | No | Yes | No | No | No | Yes | No | No | No | No |
org-mode | No | No | No | Yes | No | No | No | No | No | No | No |
OTRS | Yes | No | Yes | No | No | Yes | Yes | No | No | No | No |
Phabricator | Yes | No | Yes | Yes | Yes | Yes | No | No | No | Yes, via plugin | No |
Redmine | Yes | Yes [89] | Yes | Partial [notes 2] | No | Yes | No | Yes | No | Yes | Yes - Android App, iOS App |
Request Tracker | Yes | Yes Responsive layout after 1.5.0. Partial in previous versions. | Yes | Yes | No | Yes [90] | No | No | No | No | No |
Roundup | Yes | Yes with Jinja2 template can be implemented per tracker for other templates | Yes | Yes | No (use web) | Yes new in 2.0 | No | No | No | No | Yes XMLRPC [91] |
StarTeam | Yes | No | No | No | Yes | No | No | No | Yes | No | No |
Supportworks | Yes | No | Yes | No | Yes | Yes [92] | No | No | No | No | No |
SysAid | Yes | No | Yes | No | Yes | Yes | Yes | No | No | No | No |
Team Foundation Server | Yes | No | Yes | Yes | No | No | Yes | Yes | No | Yes, via plugin | No |
Trac | Yes | No [93] | Optional [80] | No | No | No | No | Yes | No | Yes | Yes XMLRPC |
TrackerSuite.Net | Yes | No | Yes | No | No | No | No | No | No | No | No |
Trello | Yes | Yes | Yes | No | No | Yes | No | No | No | Yes | No |
Tuleap | Yes | No | Yes | Yes | No | Yes | Yes | Yes | No | No | No |
Twproject | Yes | No | Yes | No | No | No | No | No | No | No | No |
Wrike | Yes | No | No | No | No | No | No | No | No | Yes, via plugin | No |
YouTrack | Yes | Yes [94] | Yes | No | Yes | Yes | No | Yes [95] | No | Yes | No |
Zammad | Yes | No | Yes | Yes | No | Yes | No | No | No | No | No |
System | Web | Mobile Web | CLI | GUI | REST | SOAP | Mylyn [79] | Visual Studio | IntelliJ IDEA | Others |
System | RSS | Atom | XMPP | ||
---|---|---|---|---|---|
Apache Bloodhound | Yes | Yes | No | No | No |
Assembla Tickets | Yes | Yes | No | No | Yes |
Axosoft | Yes | Yes | No | No | No |
Bugzilla | Yes | Yes | Yes | No | No |
Debbugs | Yes | No | No | No | No |
Dolibarr | Yes | No | No | No | No |
Faveo Helpdesk | Yes | No | No | No | No |
FogBugz | Yes | Yes | No | No | No |
Fossil | Yes | Yes | No | No | No |
FusionForge | Yes | Yes | No | No | No |
GLPI | Yes | No | No | Yes | No |
GNATS | Yes | No | No | No | No |
Helix ALM | Yes | Yes | No | No | No |
HP Quality Center | Yes | No | No | No | No |
Jira | Yes | Yes | No | Yes | No |
MantisBT | Yes | Yes | No | No | Yes |
Microsoft Dynamics CRM | Yes | No | No | No | No |
org-mode | No | No | No | No | No |
OTRS | Yes | No | No | No | No |
Phabricator | Yes | No | No | No | No |
Redmine | Yes | Yes | Yes | Yes, via plugin | Yes |
Request Tracker | Yes | Yes [96] | No | No | No |
Roundup | Yes | Yes [97] | Yes [97] | No | No |
StarTeam | Yes | No | No | No | No |
Supportworks | Yes | No | No | No | No |
SysAid | Yes | No | No | No | No |
Team Foundation Server | Yes | No | No | No | No |
Trac | Yes | Yes | No | No | No |
TrackerSuite.Net | Yes | No | No | No | No |
Twproject | Yes | Yes | No | No | Yes |
Wrike | Yes | No | No | No | No |
YouTrack | Yes | Yes | No | Yes | No |
Zammad | Yes | No | No | No | Yes |
System | RSS | Atom | XMPP |
System | Git | Mercurial | Bazaar | Monotone | Darcs | CVS | Subversion | Perforce | AccuRev | ClearCase | Others |
---|---|---|---|---|---|---|---|---|---|---|---|
Apache Bloodhound | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Optional [98] | Yes | No | No |
Assembla Tickets | Yes | Yes | No | No | No | No | Yes | Yes | No | No | No |
Axosoft | Yes | Yes [99] | No | No | No | No | Yes | Yes | No | No | Yes VSS, Vault Sourcegear |
Bugzilla | Yes [100] | Yes [101] | Yes | No | No | Yes | Yes | Yes | Yes | No | No |
Debbugs | No | No | No | No | No | No | No | No | No | No | No |
Faveo Helpdesk | No | No | No | No | No | No | No | No | No | No | No |
FogBugz | Yes | Yes | No | No | No | Yes | Yes | Yes | No | No | 2 [102] |
Fossil | No | No | No | No | No | No | No | No | Yes | No | 1 [103] |
FusionForge | Yes | Yes | Yes | No | No | Yes | Yes | No | No | No | No |
GNATS | No | No | No | No | No | Yes | No | No | No | No | No |
Helix ALM | Yes | No | No | No | No | Yes | Yes | Yes | No | No | Yes - Surround SCM |
HP Application Lifecycle Management | No | No | No | No | No | Yes | Yes | Yes [104] | Yes | No | No |
Jira | Yes | Yes | No | No | No | Yes | Yes | Yes | Yes [105] | No [106] | Yes [107] |
MantisBT | Yes | Yes [108] | No | No | No | Yes | Yes | No | No | No | No |
Microsoft Dynamics CRM | No | No | No | No | No | No | No | No | No | No | No |
org-mode | No | No | No | No | No | No | No | No | No | No | No |
OTRS | No | No | No | No | No | No | No | No | No | No | No |
Phabricator | Yes | Yes | No | No | No | No | Yes | No | No | No | No |
Redmine | Yes | Yes | Yes | No | Yes | Yes | Yes | Yes [104] | No | No | No |
Request Tracker | No | No | No | No | No | Yes | Yes | No | No | No | No |
Roundup | No | Yes | No | No | Yes | No | Yes | No | No | No | Yes can be implemented for any RCS at tracker level |
StarTeam | No | No | No | No | No | No | No | No | No | No | Yes - StarTeam includes revision control |
Supportworks | No | No | No | No | No | No | No | No | No | No | No |
SysAid | No | No | No | No | No | No | Yes | No | No | No | No |
Team Foundation Server | Yes [109] | No | Yes [110] | No | No | No | Yes [111] | No | No | No | Yes - TFS includes revision control |
Trac | Yes | Yes | Yes | Yes | Yes | No | Yes | Optional [98] | Yes | No | No |
TrackerSuite.Net | No | No | No | No | No | No | No | No | No | No | No |
Tuleap | Yes | No | No | No | No | Yes | Yes | No | No | No | No |
Twproject | No | No | No | No | No | No | Yes | No | No | No | No |
Wrike | No | No | No | No | No | No | Yes | No | No | No | No |
YouTrack | Yes [112] | Yes [112] | No | No | No | Yes [112] | Yes [112] | Yes [112] | No | Yes [112] | 3 [112] [113] |
Zammad | No | No | No | No | No | No | No | No | No | No | No |
System | Git | Mercurial | Bazaar | Monotone | Darcs | CVS | Subversion | Perforce | AccuRev | ClearCase | Others |
System | Form based | Public key cryptography | Two-factor | OpenID | OAuth | LDAP | Shibboleth | Others |
---|---|---|---|---|---|---|---|---|
Apache Bloodhound | Yes | Optional [114] | No | Optional [115] | No | Yes | Unknown | No |
Assembla Tickets | Yes | No | No | Yes | Yes | Yes (private version) | Unknown | Unknown |
Axosoft | Yes | No | No | No | No | Yes | No | No |
Bugzilla | Yes | No | No | Optional [116] | No | Yes | Unknown | No |
Debbugs | No | No | No | No | No | No | No | No |
Faveo Helpdesk | Yes | No | No | No | Yes | Yes | No | No |
FogBugz | Yes | Unknown | Unknown | Unknown | Unknown | Yes | Unknown | Unknown |
Fossil | Unknown | Unknown | Unknown | Unknown | Unknown | No | Unknown | Unknown |
FusionForge | Yes | No | No | Yes | No | Yes | No | Yes, CAS |
GLPI | Yes | No | Yes | No | No | Yes | No | No |
GNATS | Unknown | Unknown | Unknown | Unknown | Unknown | No | Unknown | Unknown |
Helix ALM | Yes | Optional | No | Optional | No | Yes | No | Yes - custom DLL, SAML |
HP Quality Center | No | No | No | No | No | Yes | No | Unknown |
Jira | Yes | No | No | Yes | Yes | Yes | Yes, via plugin [117] [118] | Yes, via Crowd [119] |
MantisBT | Yes | No | No | Yes [120] | Yes [121] | Yes | Unknown | No |
Microsoft Dynamics CRM | Unknown | Unknown | Unknown | Unknown | Unknown | Yes | Unknown | Unknown |
org-mode | Unknown | Unknown | Unknown | Unknown | Unknown | No | Unknown | Unknown |
OTRS | Yes | Yes | Yes | Unknown | Unknown | Yes | Unknown | Unknown |
Phabricator | Yes | No | Yes | No | Yes | Yes | No | No |
Redmine | Yes | Yes [122] | Yes | Yes [123] | No | Yes | Yes, via Apache (using mod_rails) | No |
Request Tracker | Yes | Unknown | Unknown | Yes [124] | Unknown | Yes [125] | Unknown | Yes [126] |
Roundup | Yes | Unknown | Yes [127] | Yes [128] | Unknown | Yes | Yes [129] | Yes [130] |
StarTeam | Unknown | Unknown | Unknown | Unknown | Unknown | No | Unknown | Unknown |
Supportworks | Unknown | Unknown | Unknown | Unknown | Unknown | Yes | Unknown | Unknown |
SysAid | Yes | No | No | No | No | Yes | No | Yes, CAS |
Team Foundation Server | Unknown | Unknown | Unknown | Unknown | Unknown | Yes | Unknown | Unknown |
Trac | Yes | Optional [114] | No | Optional [115] | No | Yes | Unknown | No |
TrackerSuite.Net | Yes | No | No | No | No | Yes | No | No |
Tuleap | Yes | No | No | Yes | Yes | Yes | No | No |
Twproject | Yes | Unknown | Unknown | Unknown | Unknown | Yes | Unknown | Yes, Simple container auth. |
Wrike | Unknown | Unknown | Unknown | Unknown | Unknown | Yes | Unknown | Unknown |
YouTrack | Yes | No | Yes | Yes | Yes | Yes | Unknown | Yes: JIRA account |
Zammad | Yes | No | No | No | Yes | Yes | Yes | Yes: Twitter, Facebook, Google, Microsoft 365 |
System | Form based | Public key cryptography | Two-factor | OpenID | OAuth | LDAP | Shibboleth | Others |
System | Docker Image | Helm chart |
---|---|---|
Apache Bloodhound | Unknown | Unknown |
Assembla Tickets | Unknown | Unknown |
Axosoft | Unknown | Unknown |
Bugzilla | Yes (Not official) [131] | Yes [132] |
Debbugs | Unknown | Unknown |
Faveo Helpdesk | Unknown | Unknown |
FogBugz | Unknown | Unknown |
Fossil | Unknown | Unknown |
FusionForge | Unknown | Unknown |
GLPI | Unknown | Unknown |
GNATS | Unknown | Unknown |
Helix ALM | Unknown | Unknown |
HP Quality Center | Unknown | Unknown |
Jira | Unknown | Unknown |
MantisBT | Yes (Not official) [133] | Unknown |
Microsoft Dynamics CRM | Unknown | Unknown |
org-mode | Unknown | Unknown |
OTRS | Unknown | Unknown |
Phabricator | Unknown | Unknown |
Redmine | Yes (Official) [134] | Yes (Bitnami) [135] |
Request Tracker | Unknown | Unknown |
Roundup | Yes (Official) [136] | Unknown |
StarTeam | Unknown | Unknown |
Supportworks | Unknown | Unknown |
SysAid | Unknown | Unknown |
Team Foundation Server | Unknown | Unknown |
Trac | Unknown | Unknown |
TrackerSuite.Net | Unknown | Unknown |
Tuleap | Unknown | Unknown |
Twproject | Unknown | Unknown |
Wrike | Unknown | Unknown |
YouTrack | Unknown | Unknown |
Zammad | Yes | Yes |
System | Docker Image | Helm chart |