Conversable

Last updated
Conversable Inc.
Founded2015;9 years ago (2015) in Austin, Texas, United States
Founders Ben Lamm
Andrew Busey
Headquarters815-A Brazos Street, Suite 318,
Austin
,
United States
Number of locations
2
Area served
Worldwide
Key people
Ben Lamm CEO
Andrew Busey CPO
Number of employees
39 (2018 [1] )
Website conversable.com

Conversable is a SaaS based Artificial Intelligence (AI) powered conversational platform, headquartered in Austin, Texas. It allows customers to create intelligent, automated response flows through conversations in any messaging channel or voice platforms. [2] [3] It has offices in Austin and Dallas.

Contents

Some of companies using Conversable platform includes Budweiser, [4] Wingstop, [5] Pizza Hut, [6] T.G.I. Friday's, [7] Sam’s Club, [8] Shake Shack, [9] CES, [10] Whole Foods [11] and 7-Eleven. [12]

History

In 2015, Conversable Inc. was founded by Ben Lamm, founder and CEO of digital creative design studio Chaotic Moon Studios, which was acquired by Accenture, and Andrew Busey, former CEO & co-founder of social game company Challenge Games Inc., which was acquired by Zynga. [13] It received funding of $2 million from angel investors. [14]

In March 2017, Conversable launched a new product called AQUA (Answer Questions Using AI), which is a business intelligence (BI) platform. [15] [16] [4]

In 2018, Conversable was acquired by LivePerson to "help LivePerson continue to accelerate its goal of providing conversational commerce products to customers," according to CEO Robert LoCascio. [17]

Overview

It helps companies to deliver on-demand content, customer self-service, and conversational commerce via messaging channel and voice applications. [13] [14]

Partnership

The company is partnered with Phobio in January, 2018. [18] It is also partnered with Olo, [19] Hinduja Global Solutions, [20] Booz Allen Hamilton, [21] Ernst & Young, [16] Mindtree, [22] WPP [23] and Pactera. [24]

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References

  1. ↑ "Hypergiant Emerges from Stealth Mode to Create AI Products". Silicon Hills News. February 20, 2018.
  2. ↑ Mannes, John (June 7, 2016). "Conversable chatbot will offer allergy info along with a side of Wingstop wings". TechCrunch.
  3. ↑ Abril, Danielle (June 7, 2016). "Dallas Serial Entrepreneur's Bots Take Flight with Wingstop". D Magazine.
  4. 1 2 Clint, Clint (August 10, 2017). "What makes a great chatbot? Laser focus on customers". CIO magazine. Archived from the original on March 21, 2018. Retrieved March 21, 2018.
  5. ↑ Abril, Danielle (February 27, 2018). "Back to the Future". D Magazine.
  6. ↑ Brandson, John (July 12, 2016). "Pizza Hut launches chatbot for ordering pizzas, asking about anchovies". Venture Beat.
  7. ↑ "TGI Fridays' new bot makes table reservations". Venture Beat. September 20, 2016.
  8. ↑ Khari, Johnson (December 9, 2016). "Sam's Club launches a 'gift genie' on Facebook Messenger to help you play Santa". Venture Beat.
  9. ↑ Liffreing, Ilyse (August 11, 2017). "Shake Shack's new chatbot can answer 300 customer questions". Digiday.
  10. ↑ Repko, Melissa (January 3, 2017). "Why Texas startup Conversable is drawing some looks at global tech show CES". The Dallas Morning News.
  11. ↑ Brandson, John (July 12, 2016). "Whole Foods just launched a Messenger chatbot for finding recipes with emojis". Venture Beat.
  12. ↑ Boulton, Clint (December 13, 2017). "'매 순간 고객이 즐겁게 편리하게' 세븐일레븐의 디지털 변혁 원문보기" (in Korean). CIO magazine.
  13. 1 2 Calnan, Christopher (June 7, 2016). "Conversable launches after two years in stealth mode". American City Business Journals.
  14. 1 2 Blaise, Zerega (June 7, 2016). "Conversable launches conversational commerce platform for Facebook Messenger, Twitter, and SMS". Venture Beat.
  15. ↑ "Conversable launches service to help businesses build more intelligent bots". Venture Beat. March 2, 2017.
  16. 1 2 "Conversable Launches New Software Program AQUA and Plans to Triple in Size This Year". siliconhillsnews.com. March 2, 2017.
  17. ↑ "LivePerson acquires Conversable, a conversational AI company". Venture Beat. October 1, 2018.
  18. ↑ Hargrave, Christian (January 22, 2018). "Phobio is partnering with Conversable". Appdevelopermagazine.com.
  19. ↑ Zerega, Blaise (August 30, 2016). "Conversable and Olo partner to re-invent the working lunch on Messenger, Twitter, and Kik". Venture Beat.
  20. ↑ "Hinduja Global Solutions announces strategic global partnership with Conversable". Business Standard. June 29, 2017.
  21. ↑ "Conversable's big week at the intersection of bots, business, and government". Venture Beat. July 18, 2016.
  22. ↑ "Mindtree Partners with Conversable to Transform Customer Conversations". PR Newswire. September 7, 2016.
  23. ↑ "Sam's Club launches a 'gift genie' on Facebook Messenger to help you play Santa". Venture Beat. December 9, 2016.
  24. ↑ "Moonshot by Pactera Digital and Conversable Announce Alliance". PR Newswire. February 21, 2017.
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