Data center services

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Data center services encompass all of the services and facility-related components or activities that support the implementation, maintenance, operation, and enhancement of a data center, [1] which is an environment that provides processing, storage, networking, [2] management and the distribution of data within an enterprise. [3]

Contents

Generally, data center services fall into two categories: services provided to a data center or services provided from a data center.

Support services


Support services for the data center can be generally defined as technical support, which provides assistance to help solve problems related to technology products. [4] Technical support services for data centers help to address challenges with the servers, storage, software and networking equipment that constitute a data center, or the related processes involved in managing data center equipment. Data center support services can also include installing and configuring technical equipment. Careers in this industry include (1) Technical Support Analyst, (2) Help Desk Engineer or (3) Information Support Specialists.

Technical consulting services


Consulting and integration services provide expertise and input to help organizations make strategic decisions and systems integrations. [5] Technical consulting services are one specific type of service that falls under the overall consulting services umbrella. [6] Technical consulting services provide guidance and expertise on the application of technology. This can include selecting or designing new technology, redesigning existing technology, migrating existing technology to a new environment, or integrating new technology into existing technology. [7] Examples of technical consulting services specific to data center services might include selecting a new data center location, consolidation, virtualization, automation, redesigning data centers for cloud computing, implementing storage arrays, or incorporating offsite storage services into an existing network.

Outsourcing services


IT outsourcing occurs when one company (the outsourcing customer) contracts with an outsourcing vendor to provide IT services that the customer would otherwise deliver in-house. Such IT services could be disaster recovery, data storage or other IT functions. [8] Outsourcing services for the data center can range from hosting, managing and maintaining an entire data center to more discrete data center tasks such as upgrading servers or backing up data.

Application services


The definition of application services varies depending on the type of company offering the services. An application service provider is a large segment within application services that provides software-based services to other companies that access those services over a network. [9] Examples of ASP services include Web hosting and e-mail hosting. [10] Application services can also include any service that helps companies develop, integrate or manage applications for their own networks. [11] Services in this category can include applications for mobile environments and devices. [12] Careers include, (1) Application Support Analysts, (2) Applications Engineer or (3) Business Analyst.

Technical training services


The specific definition of technical training varies depending on the industry and the job. [13] The word technical simply indicates that something (a task, duty or job skill) is peculiar to a specific art, science, profession, trade or the like. [14] Technical training services, therefore, provide knowledge, skills and competencies that apply to a specific job, trade or profession. Within the umbrella of data center services, technical training services can provide skills relevant to any of the hardware, software or processes related to managing a data center, or fixing, updating, integrating or managing any of the equipment within a data center.

Financing and leasing services


Financing and leasing services provide a means for individuals or companies to acquire goods without any initial capital outlay. Financing is the act of acquiring capital for a purchase or some other activity. [15] Financing services are offered by lenders (a bank or other institution) that provide capital to other individuals or companies in the form of a loan, which is then paid back within a predetermined time period for a set fee or interest rate. Leasing is the act of entering into a contractual arrangement (i.e. a lease) to obtain temporary possession of an asset (land, equipment, etc.) in exchange for a fixed compensation (for example, a monthly payment). [16] Leasing services are provided by organizations that either manage the lease and payment transactions, [17] furnish the assets or land that is being leased, [18] [19] or both. Financing and leasing services within the context of data center services might include leasing a data center facility; leasing data center equipment, such as servers; or financing a data center project, such as building or upgrading a data center facility.

Related Research Articles

A service provider (SP) is an organization that provides services, such as consulting, legal, real estate, communications, storage, and processing services, to other organizations. Although a service provider can be a sub-unit of the organization that it serves, it is usually a third-party or outsourced supplier. Examples include telecommunications service providers (TSPs), application service providers (ASPs), storage service providers (SSPs), and internet service providers (ISPs). A more traditional term is service bureau.

Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval, and distribution. Systems using ECM generally provide a secure repository for managed items, analog or digital. They also include one methods for importing content to bring manage new items, and several presentation methods to make items available for use. Although ECM content may be protected by digital rights management (DRM), it is not required. ECM is distinguished from general content management by its cognizance of the processes and procedures of the enterprise for which it is created.

A dedicated hosting service, dedicated server, or managed hosting service is a type of Internet hosting in which the client leases an entire server not shared with anyone else. This is more flexible than shared hosting, as organizations have full control over the server(s), including choice of operating system, hardware, etc.

Software as a service is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as on-demand software, web-based software, or web-hosted software.

Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than individual users. Such organizations include businesses, schools, interest-based user groups, clubs, charities, and governments. Enterprise software is an integral part of a computer-based information system.

Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.

The Center for Information Technology (CIT) is one of the 27 institutes and centers that compose the National Institutes of Health (NIH), an agency of the U.S. Department of Health and Human Services (HHS), a cabinet-level department of the Executive Branch of the United States Federal Government. Originating in 1954 as a central processing facility in the NIH Office of the Director, the Division of Computer Research and Technology was established in 1964, merging in 1998 with the NIH Office of the CIO and the NIH Office of Research Services Telecommunications Branch to form a new organization, the CIT.

Neusoft Corporation is a Chinese multinational provider of software engineering services, Information Technology services, product engineering services, IT education and medical equipment headquartered in Shenyang, China.

<span class="mw-page-title-main">SharePoint</span> Web application platform

SharePoint is a web-based collaborative platform that integrates natively with Microsoft 365. Launched in 2001, SharePoint is primarily sold as a document management and storage system. However the product is highly configurable, and its usage varies substantially among organizations, from sharing information through intranets to internal apps implementing business processes through workflows.

<span class="mw-page-title-main">Cloud computing</span> Form of shared Internet-based computing

Cloud computing is the on-demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. Large clouds often have functions distributed over multiple locations, each of which is a data center. Cloud computing relies on sharing of resources to achieve coherence and typically uses a pay-as-you-go model, which can help in reducing capital expenses but may also lead to unexpected operating expenses for users.

<span class="mw-page-title-main">Samsung SDS</span> South Korean IT company and subsidiary of Samsung Group

Samsung SDS Co., Ltd., established in 1985 as a subsidiary of Samsung Group, is a provider of Information Technology (IT) services, including consulting, technical, and outsourcing services. SDS is also active in research and development of emerging IT technologies such as Artificial Intelligence (AI), Blockchain, Internet of Things (IoT) and outsourcing in engineering. In 2019, Samsung SDS reported a net profit of 750.4 billion won, an increase of 17.5% year-on-year. The company is estimated to have the 11th most valuable brand among global IT service companies, at US$3.7 billion as of January 2020. Samsung SDS has headquarters in South Korea and eight other overseas subsidiaries, one in America, Asia-Pacific, China, Europe, Latin America, Middle East, India, and Vietnam.

HP IT Management Software is a family of Enterprise software products by Micro Focus as a result of the spin-merge of Hewlett Packard Enterprise's software assets with Micro Focus in 2017. The division was formerly owned by Hewlett Packard Enterprise, following the separation of Hewlett-Packard into HP Inc. and Hewlett Packard Enterprise in 2015. IT management software is a family of technology that helps companies manage their IT infrastructures, the people and the processes required to reap the greatest amount of responsiveness and effectiveness from today's multi-layered and highly complex data centers. Beginning in September 2005, HP purchased several software companies as part of a publicized, deliberate strategy to augment its catalog of IT management software offerings for large business customers. According to ZDNet and IDC, HP is the world's sixth largest software company.

Procure-to-pay is a term used in the software industry to designate a specific subdivision of the procurement process.

<span class="mw-page-title-main">Converged infrastructure</span>

Converged infrastructure is a way of structuring an information technology (IT) system which groups multiple components into a single optimized computing package. Components of a converged infrastructure may include servers, data storage devices, networking equipment and software for IT infrastructure management, automation and orchestration.

Middleware is a type of computer software that provides services to software applications beyond those available from the operating system. It can be described as "software glue".

The following outline is provided as an overview of and topical guide to software development:

HP CloudSystem is a cloud infrastructure from Hewlett Packard Enterprise (HPE) that combines storage, servers, networking and software.

Software-defined storage (SDS) is a marketing term for computer data storage software for policy-based provisioning and management of data storage independent of the underlying hardware. Software-defined storage typically includes a form of storage virtualization to separate the storage hardware from the software that manages it. The software enabling a software-defined storage environment may also provide policy management for features such as data deduplication, replication, thin provisioning, snapshots and backup.

Cloud management is the management of cloud computing products and services.

Data center management is the collection of tasks performed by those responsible for managing ongoing operation of a data center. This includes Business service management and planning for the future.

References

  1. ↑ Techopedia.com, What are Data Center Services?
  2. ↑ M. Noormohammadpour, C. S. Raghavendra, "Datacenter Traffic Control: Understanding Techniques and Trade-offs," IEEE Communications Surveys & Tutorials, vol. PP, no. 99, pp. 1-1.
  3. ↑ SearchDataCenter.com, What is data center services?
  4. ↑ "BusinessDictionary.com, "Definition: technical support"". Archived from the original on 2011-11-28. Retrieved 2011-12-08.
  5. ↑ Bureau of Labor Statistics, “Management, Scientific, and Technical Consulting Services: Nature of the industry” Archived 2011-12-12 at the Wayback Machine
  6. ↑ Bureau of Labor Statistics, “Management, Scientific, and Technical Consulting Services: Nature of the industry: Industry organization” Archived 2011-12-12 at the Wayback Machine
  7. ↑ Bureau of Labor Statistics, “Management, Scientific, and Technical Consulting Services: Occupations in the industry: Professional and related occupations” Archived 2011-12-12 at the Wayback Machine
  8. ↑ Overby, Stephanie. “Outsourcing Definitions and Solutions: What is outsourcing?” CIO.com Archived 2011-11-17 at the Wayback Machine
  9. ↑ Webopedia, “Application Service Provider”
  10. ↑ HowStuffWorks, “How ASPs Work: Examples of ASPs”
  11. ↑ Say, Mark. “DWP awards IT deals to IBM and Capgemini,” The Guardian, September 28, 2011
  12. ↑ Galbraith, Craig. “HP Transforms Mobile Computing Environments,” B/OSS, October 24, 2011
  13. ↑ Penn State, “Technical training: What it means depends on who you ask”, Science Blog, August 2002
  14. ↑ Dictionary.com, “Definition: Technical”
  15. ↑ Dictionary.com, “Definition: Financing”
  16. ↑ Dictionary.com, “Definition: Lease”
  17. ↑ "Mortgage News Daily, "Lease Management Software and Commercial Leases"". Archived from the original on 2012-03-12. Retrieved 2011-12-08.
  18. ↑ Duvall, Mel. “Data Center Leasing Ends Year On Strong Note,” Information Management, January 25, 2011
  19. ↑ Processor, “Leasing Data Center Equipment,” November 6, 2009

[1]

  1. ↑ "Talktech: HK DC operators seek interconnectivity and virtualization to rein in data growth | Computerworld Hong Kong". Computerworld Hong Kong. Retrieved 2016-10-25.
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