Dead letter mail

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Returned censored airmail cover from Greenwich, Connecticut, United States to France stamped 24 September 1942. US airmail-Fr 1942 RTS Service Suspended.jpg
Returned censored airmail cover from Greenwich, Connecticut, United States to France stamped 24 September 1942.
2008 Russian letter with affixed return label and reason for return checked Non-delivery return cover Russia 2008.jpg
2008 Russian letter with affixed return label and reason for return checked

Dead letter mail or undeliverable mail is mail that cannot be delivered to the addressee or returned to the sender. This is usually due to lack of compliance with postal regulations, an incomplete address and return address, or the inability to forward the mail when both correspondents move before the letter can be delivered. Largely based on the British model that emerged in the late eighteenth century, many countries developed similar systems for processing undeliverable mail.

Contents

The term "dead mail" is perhaps a misnomer, and several jurisdictions have opted for the use of the term "undeliverable mail" as more clearly representing the status of the item whose transmission has been impeded. As it is performed by internal departments within postal administrations, little information about the dead letter office function has ever been made public. A few journal articles and at least one recently published book (Canadian) dealing with this topic have appeared. [1] [2]

Classification as a dead letter is one of the few instances where postal personnel are allowed to violate secrecy of correspondence, ostensibly to search for clues as to the letter's origin or destination. Countries must also set up regulations for the disposal of dead letters, particularly when they contain items of value. Some very valuable items have turned up in undeliverable mail, including a stolen painting by Marc Chagall which turned up in a United States Postal Service sorting center in Topeka, Kansas in January 2002. [3]

Many countries, including Canada and the United States, have issued special labels for envelopes that have travelled through the dead letter office. Genuinely used examples are highly prized by collectors, although mint labels, because they have no postage value, are often fairly common.

Dead letter office

Dead letter office, probably in Washington, D.C.; September 1922 Dead letter office.png
Dead letter office, probably in Washington, D.C.; September 1922

A dead letter office (DLO) is a facility within a postal system where undeliverable mail is processed. [4] Mail is considered to be undeliverable when the address is invalid so it cannot be delivered to the addressee, and there is no return address so it cannot be returned to the sender.

At a DLO, mail is usually opened to try to find an address to forward to. If an address is found, the envelope is usually sealed using tape or postal seals, or enclosed in plastic bags and delivered. [5] If the letter or parcel is still undeliverable, valuable items are then auctioned off while the correspondence is usually destroyed. Despite this practice, in the past some undeliverable envelopes were acquired by philatelists. [6]

Dead letter offices go by different names in different countries. In many English-speaking countries they are called returned letter offices. [6]

Canada

Canada Post sends mail which is not deliverable to the Undeliverable Mail Office (NUMO) at Mississauga, Ontario, [7] or North Sydney, Nova Scotia. Domestic mail which is still undeliverable after passing through NUMO is then destroyed, while incoming international undeliverable mail is returned to the country of origin. [6]

Malta

In Malta, undeliverable mail was sorted in the General Post Office in Valletta. The facility was initially known as the Returned Letter Branch, but later on it was also referred to as the Returned Letter Office or Dead Letter Office. Various postal markings were used at the facility from 1889 onward. [8]

United Kingdom

A Dead Letter Office was first established in 1784 for dead and missent letters that had reached London. The bye-letter offices dealt with bye-letters and those that did not go to London. No postage was charged for returns, which were made after six months, where an addressee was found. From 1790, a charge was made for returned letters but the time was reduced to two months by John Palmer. Upon hearing of the return charge William Pitt rescinded the charge. [9]

In the UK, undeliverable mail is processed in the National Returns Centre in Belfast [10] which holds 20 million undeliverable items, [11] or in a smaller office in Portsmouth. [12]

United States

1901 illustration of the Washington Dead Letter Office Thirty years in Washington; or, Life and scenes in our national capital. Portraying the wonderfuloperations in all the great departments, and describing every important function of our national go (14793336603).jpg
1901 illustration of the Washington Dead Letter Office

The U.S. Post Office, as it was known then, started a dead letter office in 1825 to deal with undeliverable mail. By 1893, it handled about 20,000 items every day. [6] Patti Lyle Collins was a long-time employee of the office, responsible for the redirection of an estimated 1,000 letters a day. [13] In 2006, approximately 90 million undeliverable-as-addressed (UAA) items ended up in the dead-letter office of the U.S. Postal Service; when the rightful owners cannot be identified, the correspondence is destroyed to protect customer privacy, and enclosed items of value are removed. [14]

These facilities are now known as mail recovery centers (MRC). Other former names include the dead letter branch and the dead parcel branch. The USPS mail recovery center is located in Atlanta, Georgia. Since April 2013, the postal auctions have been held online and include not only material lost in the U.S. but also material from other national postal authorities who consign them to the USPS for auction. [15]

Related Research Articles

<span class="mw-page-title-main">Letter (message)</span> Written message from one to another

A letter is a written message conveyed from one person to another through a medium. Something epistolary means that it is a form of letter writing. The term usually excludes written material intended to be read in its original form by large numbers of people, such as newspapers and placards, although even these may include material in the form of an "open letter". The typical form of a letter for many centuries, and the archetypal concept even today, is a sheet of paper that is sent to a correspondent through a postal system. A letter can be formal or informal, depending on its audience and purpose. Besides being a means of communication and a store of information, letter writing has played a role in the reproduction of writing as an art throughout history. Letters have been sent since antiquity and are mentioned in the Iliad. Historians Herodotus and Thucydides mention and use letters in their writings.

<span class="mw-page-title-main">United States Postal Service</span> Independent agency of the U.S. federal government

The United States Postal Service (USPS), also known as the Post Office, U.S. Mail, or Postal Service, is an independent agency of the executive branch of the United States federal government responsible for providing postal service in the U.S., its insular areas, and its associated states. It is one of the few government agencies explicitly authorized by the Constitution of the United States. The USPS, as of 2021, has 516,636 career employees and 136,531 non-career employees.

<span class="mw-page-title-main">Mail</span> System for transporting documents and other small packages

The mail or post is a system for physically transporting postcards, letters, and parcels. A postal service can be private or public, though many governments place restrictions on private systems. Since the mid-19th century, national postal systems have generally been established as a government monopoly, with a fee on the article prepaid. Proof of payment is usually in the form of an adhesive postage stamp, but a postage meter is also used for bulk mailing.

<span class="mw-page-title-main">Envelope</span> Stationery item used for flat mail

An envelope is a common packaging item, usually made of thin, flat material. It is designed to contain a flat object, such as a letter or card.

The Private Express Statutes (PES) are a group of United States federal civil and criminal laws placing various restrictions on the carriage and delivery of letters by all organizations other than the United States Postal Service.

<span class="mw-page-title-main">Postal marking</span>

A postal marking is any kind of annotation applied to a letter by a postal service. The most common types are postmarks and cancellations; almost every letter will have those. Less common types include forwarding addresses, routing annotations, warnings, postage due notices and explanations, such as for damaged or delayed mail and censored or inspected mail. A key part of postal history is the identification of postal markings, their purpose, and period of use.

<span class="mw-page-title-main">Registered mail</span> Postal service

Registered mail is a mail service offered by postal services in many countries which allows the sender proof of mailing via a mailing receipt and, upon request, electronic verification that an article was delivered or that a delivery attempt was made. Depending on the country, additional services may also be available, such as:

Franking comprises all devices, markings, or combinations thereof ("franks") applied to mails of any class which qualifies them to be postally serviced. Types of franks include uncanceled and precanceled postage stamps, impressions applied via postage meter, official use "Penalty" franks, Business Reply Mail (BRM), and other permit Imprints (Indicia), manuscript and facsimile "franking privilege" signatures, "soldier's mail" markings, and any other forms authorized by the 192 postal administrations that are members of the Universal Postal Union.

Poste restante, also known as general delivery in North American English, is a service where the post office holds the mail until the recipient calls for it. It is a common destination for mail for people who are visiting a particular location and have no need, or no way, of having mail delivered directly to their place of residence at that time.

<span class="mw-page-title-main">British Forces Post Office</span>

The British Forces Post Office (BFPO) provides a postal service to HM Forces separate from that provided by Royal Mail in the United Kingdom. BFPO addresses are used for the delivery of mail in the UK and around the world. BFPO moved from its original base at Inglis Barracks, Mill Hill to its current base at RAF Northolt in northwest London in 2007.

<span class="mw-page-title-main">Return address</span>

In postal mail, a return address is an explicit inclusion of the address of the person sending the message. It provides the recipient with a means to determine how to respond to the sender of the message if needed.

<span class="mw-page-title-main">Address</span> Collection of information that describes the location of a building, apartment, or other structure

An address is a collection of information, presented in a mostly fixed format, used to give the location of a building, apartment, or other structure or a plot of land, generally using political boundaries and street names as references, along with other identifiers such as house or apartment numbers and organization name. Some addresses also contain special codes, such as a postal code, to make identification easier and aid in the routing of mail.

<span class="mw-page-title-main">American Letter Mail Company</span> Defunct US company (1844–1851)

The American Letter Mail Company was started by Lysander Spooner in 1844, competing against the legal monopoly of the United States Post Office.

<span class="mw-page-title-main">Freepost</span> Postal service paid for upon receipt

Freepost is a postal service provided by various postal administrations, whereby a person sends mail without affixing postage, and the recipient pays the postage when collecting the mail. Freepost differs from self-addressed stamped envelopes, courtesy reply mail, and metered reply mail in that the recipient of the freepost pays only for those items that are actually received, rather than for all that are distributed. Freepost of preprinted cards issued by businesses is also different from postal stationery sold by postal administrations.

<span class="mw-page-title-main">U.S. Special Delivery (postal service)</span>

U.S. Special Delivery was a postal service paid for with additional postage for urgent letters and postal packets which are delivered in less time than by standard or first class mail service. Its meaning is different and separate from express mail delivery service. Essentially it meant that a postal packet was delivered from a post office to the addressee immediately once it arrived at the post office responsible for delivering it, rather than waiting for the next regular delivery to the addressee.

<span class="mw-page-title-main">Official mail</span>

Official mail is mail sent from, or by, an authorized department of government, governmental agency or international organization and normally has some indication that it is official; a certifying cachet, return address or other means of identity, indicating its user. In some countries, postage stamps have been issued specifically for official mail.

National Change of Address (NCOALink) "is a secure dataset of approximately 160 million permanent change-of-address (COA) records consisting of the names and addresses of individuals, families and businesses who have filed a change-of-address with the USPS". It is maintained by the United States Postal Service and access to it is licensed to service providers and made available to mailers. There are six licenses available including Full Service Providers and Limited Service Providers. The use of NCOALink is required in order to obtain bulk mail rates, as it minimizes the number of UAA mailpieces saving the mailer money and reducing the USPS's processing of this type of mail.

A Nixie is a name given by the United States Postal Service to a piece of mail which is undeliverable as addressed. It is derived from "nix", English slang for the German nichts ("nothing"), and "-ie", an item or a thing.

<span class="mw-page-title-main">Surface mail</span>

Surface mail, also known as sea mail, is mail that is transported by land and sea, rather than by air, as in airmail. Surface mail is significantly less expensive but slower than airmail, and thus is preferred for large or heavy, non-urgent items and is primarily used for sending packages, not letters.

<span class="mw-page-title-main">Corner card</span> Envelope with printed return address

The term corner card means the wording, sometimes with a pictorial feature, in the upper left hand corner of a postal stationery envelope or an envelope designed to have regular adhesive stamps affixed to it. It is there for the purpose of stating the sender's return address to facilitate the return of undeliverable mail.

References

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