EOS CCA

Last updated
CCA
Type Private
Industry
Founded Norwell, Massachusetts, U.S. (1991 (1991))
FounderPaul E. Leary, Sr.
Headquarters,
Number of locations
6 centers
Area served
U.S.
Key people
Services Debt collection
Accounts receivable
Number of employees
Approx 500
Parent EOS Group
Subsidiaries
  • AffordaCare
  • CA Service Bureau
  • EOS ACA
  • EOS RRI
  • EOS CCA Rochester
  • True North AR
  • U.S. Asset Management
Website eos-cca.com
Footnotes /references
Data as of November, 2010

EOS CCA, headquartered in Norwell, Massachusetts (just outside Boston), is a provider of customer care and receivables management services. It is the U.S. Receivables Management Division of the international EOS Group based in Hamburg, Germany. [1] As of December, 2016 EOS CCA employs approximately 500 people in the United States. [2] As of December 2016, EOS CCA received a rating of ‘A+’ from the Better Business Bureau. [3]

Contents

EOS CCA provides first-party customer care and early intervention; first- and third-party pre-collect and early stage receivables management; third party receivables management – primary, secondary, tertiary, and warehousing; and portfolio purchases. In addition to debt recovery and collection services, EOS CCA provides account and data scrubbing; credit bureau reporting; scoring services, including scores and score migration; skip tracing services; dialer services; and other financial services including analytics, attributes, and triggers. [4]

History

Paul E. Leary Sr. founded Collecto, Inc. d/b/a Collection Company of America in 1991. [5] In 2006, Collecto, Inc. started doing business as CCA. [6] In 2001, CCA joined the EOS Group of Hamburg, Germany. [7] On October 5, 2009, Collecto, Inc., d/b/a CCA, and its six affiliated companies changed their d/b/a to EOS CCA. [8]

Leadership

EOS CCA was founded as Collecto, Inc. d/b/a Collection Company of America by Paul E. Leary Sr. in 1991. The company grew from a one-person operation in 1991 to one of the United States' 20 largest AROs. Leary Sr. stepped down as CEO in 2002 and is now a member of the EOS Group's International Board of Directors. [7]

Locations

EOS CCA is headquartered just outside Boston at 700 Longwater Dr Norwell, Massachusetts 02061 with regional centers across the United States. [9] [10]

Related Research Articles

Factoring (finance) Financial transaction and a type of debtor finance

Factoring is a financial transaction and a type of debtor finance in which a business sells its accounts receivable to a third party at a discount. A business will sometimes factor its receivable assets to meet its present and immediate cash needs. Forfaiting is a factoring arrangement used in international trade finance by exporters who wish to sell their receivables to a forfaiter. Factoring is commonly referred to as accounts receivable factoring, invoice factoring, and sometimes accounts receivable financing. Accounts receivable financing is a term more accurately used to describe a form of asset based lending against accounts receivable. The Commercial Finance Association is the leading trade association of the asset-based lending and factoring industries.

Accounts receivable Claims for payment held by a business

Accounts receivable, abbreviated as AR or A/R, are legally enforceable claims for payment held by a business for goods supplied or services rendered that customers have ordered but not paid for. These are generally in the form of invoices raised by a business and delivered to the customer for payment within an agreed time frame. Accounts receivable is shown in a balance sheet as an asset. It is one of a series of accounting transactions dealing with the billing of a customer for goods and services that the customer has ordered. These may be distinguished from notes receivable, which are debts created through formal legal instruments called promissory notes.

Dave & Busters American restaurant and entertainment business

Dave & Buster's is an American restaurant and entertainment business headquartered in Dallas. Each Dave & Buster's has a full-service restaurant and a video arcade. As of April 2022, the company has 145 locations in the United States and two in Canada.

US West, Inc. was one of seven Regional Bell Operating Companies, created in 1983 under the Modification of Final Judgement, a case related to the antitrust breakup of AT&T. US West provided local telephone and intraLATA long-distance services, data transmission services, cable television services, wireless communications services and related telecommunications products to defined areas in Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming. US West was a public company traded on the New York Stock Exchange under the ticker symbol "USW" with headquarters at 1801 California Street in Denver, Colorado.

Lexmark International, Inc. is a privately held American company that manufactures laser printers and imaging products. The company is headquartered in Lexington, Kentucky. Since 2016 it has been jointly owned by a consortium of three Chinese companies: Apex Technology, PAG Asia Capital, and Legend Capital.

The Dun & Bradstreet Corporation is an American company that provides commercial data, analytics, and insights for businesses. Headquartered in Jacksonville, Florida, the company offers a wide range of products and services for risk and financial analysis, operations and supply, and sales and marketing professionals, as well as research and insights on global business issues. It serves customers in government and industries such as communications, technology, strategic financial services, and retail, telecommunications, and manufacturing markets. Often referred to as D&B, the company's database contains over 400 million business records worldwide.

NCO Group

NCO Group, Inc., based in Horsham, Pennsylvania, United States, is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions for its clients. Founded in 1926, it was a publicly traded company from 1996 through 2006, when it was purchased by One Equity Partners (OEP), the private investment arm of JP Morgan Chase & Co., and other co-investors.

Innovis is the credit reporting division of CBC Companies and is considered the fourth largest consumer credit reporting agency in the United States, behind the “big three” Experian, TransUnion, and Equifax. Based in Columbus, OH, the company offers services like fraud protection, credit information, identity verification, and receivables management.

Neiman Marcus American luxury specialty department store

Neiman Marcus Group, Inc., originally Neiman-Marcus, is an American chain of luxury department stores owned by the Neiman Marcus Group, headquartered in Dallas, Texas. The company also owns the Bergdorf Goodman department stores and operates a direct marketing division, Neiman Marcus Direct, which operates catalog and online operations under the Horchow, Neiman Marcus, and Bergdorf Goodman names. Neiman Marcus is currently owned by the Toronto-based Canada Pension Plan Investment Board and Los Angeles–based Ares Management. The company filed for bankruptcy on May 7, 2020, due to high debts. Since September 2021, Neiman Marcus is now owned by a group of investment companies lead by Davidson Kempner Capital Management, Sixth Street Partners and Pacific Investment Management.

iQor

iQor is a business process outsourcing company which provides customer service, third-party collections and accounts receivable management. Although its headquarters are located in St. Petersburg, Florida, the company operates about 40 call centers in North America, Europe, and Asia. Since 2014, iQor has shifted to an end-to-end customer support organization, when iQor acquired the aftermarket services division of Jabil Circuit. Services provided vary from consumer electronics, to medical devices.

Cisco Eos

Cisco Eos was a software platform for Media & Entertainment (M&E) companies developed by the Cisco Media Solutions Group.

Bread Financial Holdings, Inc. is a publicly traded provider of loyalty and marketing services, such as private label credit cards, coalition loyalty programs, and direct marketing, derived from the capture and analysis of transaction-rich data.

Conns American furniture, mattress, electronics and appliance store chain

Conn's Inc. is an American furniture, mattress, electronics and appliance store chain headquartered in The Woodlands, Texas, United States. The chain has stores in Alabama, Arizona, Colorado, Georgia, Louisiana, Mississippi, Nevada, Florida, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, and Virginia. Within Texas Conn's has stores in Greater Houston, the Dallas/Fort Worth Metroplex, Greater San Antonio, Greater El Paso, Greater Corpus Christi, Southeast Texas, and South Texas.

DriveTime

DriveTime Automotive Group Inc. is an American used car retailer and finance company. It is based in Tempe, Arizona, and sells and finances cars to customers around the nation. The company was formerly known as Ugly Duckling and was renamed DriveTime in 2002. It also spun off Carvana and GO Financial, SilverRock Group Inc, and Bridgecrest Acceptance Corporation. As of 2018, DriveTime had approximately 145 locations in the U.S. and 3,800 employees.

Minacs

Minacs is a business and technology outsourcing company with headquarters in Oshawa, Canada; Farmington Hills, United States; and Bangalore, India.

OneMain Financial American financial services company

OneMain Holdings, Inc. is an American financial services holding company headquartered in Evansville, Indiana, with central offices throughout the United States. The company wholly owns OneMain Finance Corporation and its subsidiaries, through which it operates in the consumer finance and insurance industries as OneMain Financial. Its business primarily focuses on providing personal loans and optional insurance products to customers with limited access to traditional lenders, such as banks and credit card companies.

Supply chain finance

Supply chain financing is a form of financial transaction wherein a third party facilitates an exchange by financing the supplier on the customer's behalf. Also it refers to the techniques and practices used by banks and other financial institutions to manage the capital invested into the supply chain and reduce risk for the parties involved.

Hanseatic Bank

As a private bank based in Hamburg, Hanseatic Bank operates throughout Germany. It specializes in four core businesses: deposit-taking, real-estate related financing, receivables management and credit cards. The company's products are distributed by partners as well as directly in one of the ten branches, online or through its own service center. Additionally, within the framework of factoring collaborations, Hanseatic Bank acquires receivables from companies within and outside of the Otto Group. The bank has more than 500 employees working at the headquarter and the subsidiary Hanseatic Service Center GmbH in Hamburg.

EOS Group

The EOS Group is a holding company that operates financial services companies with locations in Europe, the United States and Canada. Its core activity is receivables management including receivables purchasing and debt collection. The group, which has its headquarters in Hamburg, is part of the Otto Group.

Michaels American arts and crafts retailer

Michaels Stores, Inc., more commonly known as Michaels, is a privately held chain of 1,252 American and Canadian arts and crafts stores, as of January 2021. It is one of North America's largest providers of arts, crafts, framing, floral and wall décor, and merchandise for makers and do-it-yourself home decorators. The company was founded in 1973 by Michael J. Dupey in Dallas, Texas. The company is part of The Michaels Companies, founded in 2014 and headquartered in Irving, Texas. In addition to Michaels stores, The Michaels Companies operates Aaron Brothers Custom Framing store-within-a-store, and Artistree, a manufacturer of custom and specialty framing merchandise. The company also develops over a dozen private brands sold in Michaels stores, including Recollections, Studio Décor, Bead Landing, Creatology and Ashland. In March 2021, Michaels parent The Michaels Companies agreed to be acquired by private equity company Apollo Global Management, and the acquisition was completed in April 2021.

References

  1. "EOS Group: The companies". Archived from the original on November 3, 2010. Retrieved November 16, 2010.
  2. "Creditors Get More from EOS CCA: International ARM Firm Announces Hearts & Minds Initiative". September 15, 2010. Retrieved November 16, 2010.
  3. "EOS CCA Business Review in Dallas, TX - Dallas Texas BBB" . Retrieved November 26, 2012.
  4. "EOS CCA Products | Services". EOS CCA. Retrieved 29 April 2011.
  5. "EOS CCA: Leadership" . Retrieved November 16, 2010.
  6. "EOS CCA website" . Retrieved November 16, 2010.
  7. 1 2 "Collecto, Inc. Changes Name to EOS CCA". October 7, 2009. Archived from the original on January 10, 2010. Retrieved November 16, 2010.
  8. "Name Change at CCA". October 5, 2009. Retrieved November 16, 2010.
  9. "EOS CCA: Locations" . Retrieved November 16, 2010.
  10. Federal Management