ITA Software

Last updated
ITA Software LLC
Type Subsidiary
Industry Software, Travel
Founded1996;27 years ago (1996)
Headquarters Cambridge, Massachusetts, United States
Key people
Jeremy Wertheimer: Vice President, Travel, Gianni Marostica: Commercial Director, Travel
Products Software
Number of employees
450+
Parent Google
Website www.itasoftware.com

ITA Software is a travel industry software division of Google, formerly an independent company, in Cambridge, Massachusetts. The company was founded by Jeremy Wertheimer, a computer scientist from the MIT Artificial Intelligence Laboratory and Cooper Union, [1] with his partner Richard Aiken in 1996. [2] On July 1, 2010, ITA agreed to be acquired by Google. On April 8, 2011, the US Department of Justice approved the buyout. As part of the agreement, Google was required to license ITA software to other websites for five years. [3]

Contents

History

ITA's first product was an airfare search and pricing system called QPX. This system has been and is used by travel companies such as Bing Travel, CheapTickets, Kayak.com, and Orbitz, and by airlines such as Alitalia, American, ANA, Cape Air, Delta Air Lines, United Airlines, US Airways, and Virgin Atlantic. ITA also hosts its own airfare search website based on QPX, called "Matrix", although it is not possible to buy tickets from it. [4]

ITA was known for using programming puzzles to attract and evaluate potential employees since 2001. Some of these puzzles have appeared in ads on Boston's MBTA subway system. ITA is also one of the highest-profile companies to base their software on Common Lisp. [5]

In January 2006, ITA received $100 million in venture capital money from a syndicate of five investment firms led by Battery Ventures, marking the largest investment in a software firm in New England in five years. [6]

In September 2006, ITA announced a several million dollar deal with Air Canada [7] to develop a new computer reservations system to power its reservations, inventory control, seat availability, check-in, and airport operations. [8] In August 2009, Air Canada announced that the project had been suspended. [9]

In July 2010, Google announced the acquisition of ITA for $700 million in cash, subject to DOJ review and approval. [10] On April 8, 2011, the US Dept. of Justice and Google reached an agreement in terms to allow the purchase and dismiss a potential antitrust lawsuit. [11]

On March 1, 2012, Google and Cape Air announced that Cape Air had migrated to ITA Software's passenger service system (PSS). [12] One year later, Google announced that it was discontinuing the PSS. [13]

In 2013, Google started offering a simplified API to QPX called QPX Express; it was discontinued on April 10, 2018. [14]

See also

Related Research Articles

Travelocity.com is an online travel agency owned by Expedia Group. It has 12.4 million monthly unique visitors, making it the third most popular website owned by Expedia Group, after Expedia.com and Hotels.com.

<span class="mw-page-title-main">MIT Computer Science and Artificial Intelligence Laboratory</span> CS and AI Laboratory at MIT (formed by merger in 2003)

Computer Science and Artificial Intelligence Laboratory (CSAIL) is a research institute at the Massachusetts Institute of Technology (MIT) formed by the 2003 merger of the Laboratory for Computer Science (LCS) and the Artificial Intelligence Laboratory. Housed within the Ray and Maria Stata Center, CSAIL is the largest on-campus laboratory as measured by research scope and membership. It is part of the Schwarzman College of Computing but is also overseen by the MIT Vice President of Research.

<span class="mw-page-title-main">Orbitz</span> Web-based travel fare aggregator service

Orbitz.com is a travel fare aggregator website and travel metasearch engine. The website is owned by Orbitz Worldwide, Inc., a subsidiary of Expedia Group. It is headquartered in the Citigroup Center, Chicago, Illinois.

Computer reservation systems, or central reservation systems (CRS), are computerized systems used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or other activities. Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution systems (GDSs) to book and sell tickets for multiple airlines. Most airlines have outsourced their CRSs to GDS companies, which also enable consumer access through Internet gateways. Modern GDSs typically also allow users to book hotel rooms, rental cars, airline tickets as well as other activities and tours. They also provide access to railway reservations and bus reservations in some markets, although these are not always integrated with the main system. These are also used to relay computerized information for users in the hotel industry, making reservation and ensuring that the hotel is not overbooked.

Sabre Global Distribution System, owned by Sabre Corporation, is a travel reservation system used by travel agents and companies to search, price, book, and ticket travel services provided by airlines, hotels, car rental companies, rail providers and tour operators. Originally developed by American Airlines under CEO C.R. Smith with the assistance of IBM in 1960, the booking service became available for use by external travel agents in 1976 and became independent of the airline in March 2000.

Sabre Corporation is a travel technology company based in Southlake, Texas. It is the largest global distribution systems provider for air bookings in North America. American Airlines founded the company in 1960, and it was spun off in 2000.

GetThere is a corporate travel reservation system that is owned by Sabre Corporation. GetThere first started in 1995 as a company named Internet Travel Network (itn.net) founded by Dan Whaley, Al Whaley and Bruce Yoxsimer. It changed its name to GetThere and went public on NASDAQ under the ticker GTHR in November 1999 and was acquired by Sabre in August 2000 for $757 million. Following the acquisition, GetThere merged with the Sabre Business Travel Solutions system. It is now a part of Sabre Travel Network. The first airline reservation (SFO-LAS) ever made over the World Wide Web was made on June 5, 1995 through an ITN server in Palo Alto, CA.

<span class="mw-page-title-main">Amadeus IT Group</span> Spanish travel technology company

Amadeus IT Group, S.A. is a major Spanish multinational technology company that provides software solutions for the global travel and tourism industry. It is the world's leading provider of travel technology that focus on developing software for airlines, hotels, travel agencies, and other travel-related businesses to enhance their operations and customer experiences.

<span class="mw-page-title-main">Global distribution system</span> Type of computerised network system

A global distribution system (GDS) is a computerised network system owned or operated by a company that enables transactions between travel industry service providers, mainly airlines, hotels, car rental companies, and travel agencies. The GDS mainly uses real-time inventory from the service providers. Travel agencies traditionally relied on GDS for services, products and rates in order to provide travel-related services to the end consumers. Thus, a GDS can link services, rates and bookings consolidating products and services across all three travel sectors: i.e., airline reservations, hotel reservations, car rentals.

<span class="mw-page-title-main">ATPCO</span>

The Airline Tariff Publishing Company is a privately held corporation that engages in the collection and distribution of fare and fare-related data for the airline and travel industry. ATPCO currently works with more than 400 airlines worldwide, and it supplies more than 99% of the industry’s intermediated fare data to all the major airfare pricing engines, storing over 308 million active fares in its database and managing an average of 14 million fare changes each day.

<span class="mw-page-title-main">MSN Travel</span> Airfare prediction website in the computer reservations system industry

MSN Travel is an airfare prediction website in the computer reservations system industry. It premiered to the public as Farecast on May 15, 2007. Until 2014, it offered predictions regarding the best time to purchase airline tickets.

Airline reservation systems (ARS) are systems that allow an airline to sell their inventory (seats). It contains information on schedules and fares and contains a database of reservations and of tickets issued. ARSs are part of passenger service systems (PSS), which are applications supporting the direct contact with the passenger.

Videcom International Limited is a United Kingdom travel technology company based in Henley-on-Thames. It designs, develops and provides modern computer reservations systems to airlines and the travel industry, specializing in the hosting and distribution of airline sales.

Amadeus is a computer reservation system owned by the Amadeus IT Group with headquarters in Madrid, Spain. The central database is located at Erding, Germany. The major development centres are located in Sophia Antipolis (France), Bangalore (India), London (UK), and Boston. In addition to airlines, the CRS is also used to book train travel, cruises, car rental, ferry reservations, and hotel rooms. Amadeus also provides New Generation departure control systems to airlines. Amadeus IT Group is a transaction processor for the global travel and tourism industry. The company is structured around two key related areas—its global distribution system and its "IT Solutions" business area.

Daniel L. Weinreb was an American computer scientist and programmer, with significant work in the environment of the programming language Lisp.

Galileo is a computer reservations system (CRS) owned by Travelport. As of 2000, it had a 26.4% share of worldwide CRS airline bookings.

E-booking or eBooking, making a reservation or appointment for a service via the internet, may refer to:

<span class="mw-page-title-main">Buy on board</span> Food or beverages purchased in-flight

In commercial aviation, buy on board (BoB) is a system in which in-flight food or beverages are not included in the ticket price but are purchased on board or ordered in advance as an optional extra during or after the booking process. Some airlines, including almost all low-cost carriers and a handful of flag-carriers, have buy-on-board food and beverages as part of their ancillary revenue generation.

<span class="mw-page-title-main">Google Flights</span> Online flight booking search service

Google Flights is an online flight booking search service that facilitates the purchase of airline tickets through third-party suppliers. It was launched by Google in 2011 following a buyout. It is now part of Google Travel.

An airfare is the fee paid by a passenger for air transport and is made up of the charge for a passenger to fly from an origin to destination and includes the conditions, rules and restrictions for travelling on the airfare.

References

  1. Jeremy Wertheimer, Cooper Union Board of Trustees
  2. Edward Hasbrouck, The Practical Nomad blog, July 12, 2010: Google buys ITA Software, Part 1: The back story
  3. Nightly Business Report for Friday, April 8th, 2011
  4. "Matrix - ITA Software by Google" . Retrieved October 31, 2017.
  5. "Lisp and ITA Software move airline travel to a higher altitude". Franz Inc.
  6. Howe, Peter (2006-01-23). "Software firm gets $100m in backing". The Boston Globe.
  7. "ITA Software signs deal with Air Canada". The Boston Globe. 2006-09-12.
  8. General Catalyst Partners :: News Archived 2007-09-27 at the Wayback Machine
  9. "Air Canada suspends implementation of next-gen Polaris reservations system." ATW Daily News, Aug 12, 2009.
  10. "Facts about Google's acquisition of ITA Software". Google.com. Jul 1, 2010.
  11. "Justice Dept. allows Google to buy online travel company". The Washington Post. Apr 8, 2011.
  12. "Google is now in the PNR hosting business". PapersPlease.org. Mar 1, 2012.
  13. Dennis Schaal, "Google and ITA Software abandon airline reservations business", Skift May 15, 2013
  14. "FAQ".