Mary E. Guy | |
---|---|
Nationality | American |
Occupation(s) | Political scientist, public administration scholar, academic, and author |
Awards | Fellow, National Academy of Public Administration Dwight Waldo Award, American Society for Public Administration Paul Van Riper Award for Excellence and Service, ASPA |
Academic background | |
Education | B.A., Psychology M.A., Rehabilitation Counseling M.A., Psychology Ph.D., Political Science |
Alma mater | Jacksonville University University of Florida University of South Carolina |
Academic work | |
Institutions | School of Public Affairs,University of Colorado Denver Florida State University University of Alabama at Birmingham |
Mary E. Guy is an American political scientist,public administration scholar,academic,and author. She is a professor at School of Public Affairs at University of Colorado Denver. [1]
Guy has published papers and books on topics related to public administration. She is best known for exploring the emotive demands of street level work,and for her work on the difference that gender makes. Her research has a particular focus on public service delivery,dynamics within the citizen-state encounter,emotional labor,and social equity. She has authored books,including Professionals in Organizations:Debunking a Myth, [2] From Organizational Decline to Organizational Renewal:The Phoenix Syndrome,Emotional Labor:Putting the Service in Public Service, [3] Ethical Decision Making for Everyday Work Situations,Emotional Labor and Crisis Response:Working on the Razor's Edge, [4] and Essentials of Public Service:An Introduction to Contemporary Public Administration. [5]
Guy is a fellow of the National Academy of Public Administration. [6] She was editor-in-chief of Review of Public Personnel Administration from 2001 through 2006. [7]
Guy studied at Jacksonville University and received her bachelor's degree in Psychology in 1969. In the following year,she obtained her master's degree in Rehabilitation Counseling from University of Florida. She then enrolled at University of South Carolina and earned her master's degree in Psychology in 1976,and Doctoral Degree in political science in 1981. [1]
Upon receiving her Doctoral degree,Guy joined the University of Alabama at Birmingham as assistant professor in 1982,and was promoted to associate professor in 1986,and to Professor in 1991. She assumed the Jerry Collins Eminent Scholar Chair in the Askew School of Public Administration and Policy at Florida State University in 1997. In 2008 she joined the School of Public Affairs at University of Colorado Denver as a professor. [1]
Guy's research is focused on public administration,with a particular attention on public service delivery,dynamics within the citizen-state encounter,emotional labor,social equity,and the difference that gender makes in policy development and implementation.
In her study regarding public administration,Guy discussed the divergence,parallel paths,and convergence that link political science and public administration as fields, [8] and highlighted Woodrow Wilson’s point of view about politics and administration. [9] Using bibliometric mapping,she demonstrated the intellectual networks and paths that emotional labor research has followed in its early diffusion into the field. [10] Furthermore,she criticized civil service systems which are designed on the assumptions of a bygone era,thus failing to acknowledge and compensate emotional labor. [11]
Guy presented several approaches for strengthening government and increasing government's capacity to deal with the complexity of interrelated social,administrative,demographic,and economic challenges,and explored Paul Volcker's dream of a government that works better. [12]
Guy examined two decades of affirmative action initiatives and drew a comparative analysis based on the status of women and men in career public management positions. In her study,she argued that women have a long way to go before they reach parity. [13] In 2014,she conducted a study based on the 2002 General Social Survey of 454 government employees and compared Baby Boomers to GenXers. Results of her study indicated minor differences between the Baby Boom generation and Generation X in terms of their appraisal of work motivation factors. [14] She also studied the concepts regarding emotional labor and artful affect,which advances our understanding of leadership. [15]
Guy defined human service organizations,discussed the attributes that distinguish them from other organizational forms,and proposed a range of theoretical approaches to address these attributes. Furthermore,she described the relationship that exists between emotional labor and job burnout in the context of individualist versus collectivist cultures,while taking a sample of public servants in the United States and China. [16]
Management is the administration of organizations,whether they are a business,a nonprofit organization,or a government body through business administration,nonprofit management,or the political science sub-field of public administration respectively. It is the science of managing the resources of businesses,governments,and other organizations.
Public Administration or Public Policy and Administration is the implementation of public policy,administration of government establishment,and management of non-profit establishment. It is also a subfield of political science taught in public policy schools that studies this implementation and prepares people,especially civil servants,in administrative positions for working in the public sector,voluntary sector,some industries in the private sector dealing with government relations,regulatory affairs,legislative assistance,corporate social responsibility (CSR),environmental,social,governance (ESG),public procurement (PP),public-private partnerships (P3),and business-to-government marketing/sales (B2G),as well as those working at think tanks,non-profit organizations,consulting firms,trade associations,or in other positions that uses similar skills found in public administration.
A glass ceiling is a metaphor usually applied to people of marginalized genders,used to represent an invisible barrier that prevents an oppressed demographic from rising beyond a certain level in a hierarchy. No matter how invisible the glass ceiling is expressed,it is actually an obstacle difficult to overcome. The metaphor was first used by feminists in reference to barriers in the careers of high-achieving women. It was coined by Marilyn Loden during a speech in 1978.
Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. More specifically,workers are expected to regulate their personas during interactions with customers,co-workers,clients,and managers. This includes analysis and decision-making in terms of the expression of emotion,whether actually felt or not,as well as its opposite:the suppression of emotions that are felt but not expressed. This is done so as to produce a certain feeling in the customer or client that will allow the company or organization to succeed.
The Civil Service Reform Act of 1978,(CSRA),reformed the civil service of the United States federal government,partly in response to the Watergate scandal. The Act abolished the U.S. Civil Service Commission and distributed its functions primarily among three new agencies:the Office of Personnel Management (OPM),the Merit Systems Protection Board (MSPB),and the Federal Labor Relations Authority (FLRA).
American Society for Public Administration (ASPA) is a membership association of almost 10,000 professionals in the United States sponsoring conferences and providing professional services primarily to those who study the implementation of government policy,public administration,and,to a lesser degree,programs of civil society. Its annual conference is an important meeting for those interested in bureaucracy,civic engagement,program evaluation,public management and other public administration topics,such as budgeting and budget theory,government strategic planning,policy analysis,contract administration,personnel management,and related topics.
In human resources,turnover is the act of replacing an employee with a new employee. Partings between organizations and employees may consist of termination,retirement,death,interagency transfers,and resignations. An organization’s turnover is measured as a percentage rate,which is referred to as its turnover rate. Turnover rate is the percentage of employees in a workforce that leave during a certain period of time. Organizations and industries as a whole measure their turnover rate during a fiscal or calendar year.
Workplace incivility has been defined as low-intensity deviant behavior with ambiguous intent to harm the target. Uncivil behaviors are characteristically rude and discourteous,displaying a lack of regard for others. The authors hypothesize there is an "incivility spiral" in the workplace made worse by "asymmetric global interaction".
Workplace harassment is the belittling or threatening behavior directed at an individual worker or a group of workers.
Mary Parker Follett was an American management consultant,social worker,philosopher and pioneer in the fields of organizational theory and organizational behavior. Along with Lillian Gilbreth,she was one of two great women management experts in the early days of classical management theory. She has been called the "Mother of Modern Management". Instead of emphasizing industrial and mechanical components,she advocated for what she saw as the far more important human element,regarding people as the most valuable commodity present within any business. She was one of the first theorists to actively write about and explore the role people had on effective management,and discuss the importance of learning to deal with and promote positive human relations as a fundamental aspect of the industrial sector.
Public Service Motivation (PSM) is an attribute of government and non-governmental organization (NGO) employment that explains why individuals have a desire to serve the public and link their personal actions with the overall public interest. Understanding the theory and practice of PSM is important in determining the motivations of individuals who choose careers in the government and non-profit sectors despite the potential for more financially lucrative careers in the private sector.
Henry Clayton Metcalf was an early American organizational theorist,Professor of Political Science at Tufts College in Massachusetts,and Chairman of Tufts College. He is best known from his publications on management with Ordway Tead and Lyndall Urwick.
Mary Abby van Kleeck was an American social scientist of the 20th century. She was a notable figure in the American labor movement as well as a proponent of scientific management and a planned economy.
Barry Bozeman is a professor emeritus at Arizona State University where he was founding Director,Center for Organization Research and Design,Regents' Professor and Arizona Centennial Professor of Technology Policy and Public Management. He specializes in two disparate fields,organization theory and science and technology policy.
Rosemary O'Leary is the Edwin O. Stene Distinguished Professor of Public Administration at the University of Kansas. Her research focuses on public management,collaboration,conflict resolution,environmental and natural resources management,and public law.
Rita Mae Kelly was an American political scientist. She was a professor of political science at the University of Texas at Dallas,where she held the Andrew R. Cecil Endowed Chair in Applied Ethics. She was also the Dean of the School of Social Sciences at the University of Texas at Dallas.
Harriet Fleisher Berger was an American political scientist. She was a professor of History and Politics at Drexel University from 1967 to 1988. She specialized in the study of collective bargaining,union activism,and constitutional law in the United States. She was the first woman to obtain a PhD in political science from the University of Pennsylvania,the first woman to be hired as a full-time political scientist at Drexel University,and the first full-time political scientist to receive tenure at Drexel.
Gladys M. Kammerer was an American political scientist. She was a professor of political science at the University of Florida from 1958 to 1970,where she was the Director of the Public Administration Clearing Service. She was a scholar of public policy,specializing in policy evaluation in the United States at both the local and federal levels. Kammerer was a member of the leadership or advisory councils for a number of national organizations involved in policy implementation and public administration in the United States,as well as several academic societies.
Montgomery Van Wart is an American academic,author and researcher. He is a professor of public administration,and the University Faculty Research Fellow at California State University,San Bernardino.
Bruce D. McDonald III is a public administration researcher,author and academic. He is a professor of Public Budgeting and Finance in the Department of Public Administration at North Carolina State University and an Academic Associate for the International Centre of Public Accountability at Durham University.