NCS Group

Last updated

NCS Group
Company type Subsidiary
IndustryIT, infocomm
Founded1981;43 years ago (1981)
Headquarters5 Ang Mo Kio Street 62, NCS Hub, Singapore 569141,
Singapore
Area served
Singapore, Australia, Brunei, China, India, Malaysia, Philippines, Sri Lanka
Key people
Ng Kuo Pin (Chief Executive Officer)
ProductsApplication, infrastructure, engineering, cybersecurity, NEXT capabilities in digital, data, cloud and platforms
RevenueIncrease2.svg S$ 2.728 billion [1]  (2023)
Number of employees
13,000 [2]  (2024)
Parent Singtel Group
Subsidiaries NCS Communications Engineering,

NCSI Solutions, NCS (China), NCSI (HK), NCSI (Australia), NCSI (Malaysia), SCS Information Technology, NCSI (Philippines), NCSI Technologies (India),

NCSI Lanka,

Contents

Website https://www.ncs.co/en-sg/
NCS Hub in Ang Mo Kio serves as the headquarters of NCS Group. NCS Hub in 2023.jpg
NCS Hub in Ang Mo Kio serves as the headquarters of NCS Group.

NCS Group (also known as NCS Pte Ltd or "NCS", previously known as National Computer Systems) is a multinational information technology company headquartered in Singapore. Founded in 1981 as an agency of the Singapore government, it was privatised in 1996 and subsequently become part of the Singtel group in 1997. NCS has over 13,000 staff located in more than 20 cities across Asia Pacific. [3]

History

NCS was founded in 1981 when the Government of Singapore embarked upon initiatives to harness information technology (IT) for both the public and private sectors. [4]

It was restructured as a commercial entity in 1996 and a year later, became a wholly owned subsidiary of SingTel Group. [5] NCS adopted its current name on 1 November 2003. [4]

SingTel Aeradio was a communication engineering services provider in airport consultancy, facility management services, engineering and radio communications, C4ISR*, intelligent building, smart security services, transportation services, IT infrastructure system, IT Security training and certification, telecommunication and multimedia. [6]

In 2002, SingTel Aeradio merged with NCS, retaining much of its identity as NCS Communications Engineering (NCS Comms Engg). [7]

In 2008, NCS bought 60% of local rival IT company, Singapore Computer Systems, shares, triggering a buyout of the company. [8]

In 2020, NCS acquires digital services 2359 Media. [9]

Management

In 2005, Chong Yoke Sin became the Chief Executive Officer (CEO). She resigned in 2007 for personal reasons and Lim Eng took over as the CEO. [10]

Lim retired in 2010 and Chief Operating Officer Chia Wee Boon took over as CEO. [11]

On 1 August 2019, the Singtel Group appointed Ng Kuo Pin as the new chief executive officer of NCS after Chia stepped down. [12]

Products and services

The company’s business operations are organized as follows:

Core services offerings: [13]

·      Applications

·      Cyber

·      Engineering

·      Infrastructure

NEXT, an expanded digital arm focusing on addressing key digital trends, includes: [13]

·      Cloud

·      Data

·      Digital

·      Platforms

NEXT, when combined with NCS’ core service offerings, aims to offer technology services. [13]

NCS serves three strategic business groups – Enterprise, [14] Gov+, [15] Telco+. [15]

The company provides its technological services with a focus on these industries – healthcare, transportation, financial services, industrial, commercial, communications, media and technology. And, placing its focus into high-growth markets – Singapore, Australia, and greater China. [16]

Awards and Recognition

In 2024, NCS was recognized as a leader in the Asia Pacific Professional Cloud Services space in the IDC Marketplace. [17]

Programmes and Sponsorships

NCS provides early talent programmes through work-study arrangements – Nucleus (for university graduates), Fusion (for polytechnic graduates), and Ignite (for ITE graduates). [18] The company is focused on developing local tech talent through Tech Skills Accelerator (TeSA), despite recent layoffs from tech giants. [19]

In 2022, NCS and Infocomm Media Development Authority (IMDA) signed a partnership aimed at addressing the shortage of local tech talent by offering work study programmes for polytechnic and ITE graduates. [20] [21] The programme will provide 1,600 tech jobs and opportunities. [22]

Other than work-study programme for polytechnic and ITE graduates, NCS also collaborates with universities to provide sponsorships. NCS partners with Singapore Management University (SMU) to train undergraduates in SMU’s School of Computing and Information System through the Bachelor of Science (Software Engineering) SkillsFuture Work-Study Degree. [23]

Marketing and Branding

In 2021, NCS rebranded itself with a new brand identity. [24]

Partnerships and Collaboration

In 2023, NCS partnered with global players such as Dell Technologies, Mandiant, Visa, AI Singapore, Assurity Trusted Solutions, Globe Group (Philippines) and the Singapore Institute of Directors) to advance toward a collaborative, empowered and safer tomorrow. [25]

The company also announced its strategic partnership with Google Cloud to accelerate digital transformation in the Asia Pacific region in the same year. [26]

In 2024, NCS announced its expanded collaboration with Microsoft to accelerate AI and cloud innovation. [27]

Incidents

Community Health Assist Scheme computer system error

On 16 February 2019, the MOH released a statement stating that due to an error in computer systems managed by NCS in relation to the Community Health Assist Scheme (CHAS), certain subsidies had been miscalculated. Remedial actions were then carried out by MOH and NCS to assess the impact on the affected applicants. MOH stated that it intended to recover its costs and expenses arising from this incident from NCS as it was entitled to pursuant to the contract between the parties. [28]

Workers protest at NCS Hub entrance

On 18 October 2022, 9 foreign workers blocked the main entrance of NCS Hub, the company's headquarter in Singapore, and holding up signs protesting against the contractor company they work under for owing salary. Some workers holding signs written "欠債還錢" (owe money pay money) and one of them holds "上海忠記私人有限公司" (Shanghai Chong Kee Pte Ltd). The Singapore Police Force received call for assistance at around 1.50pm and deploy officers to NCS Hub's entrance, the Ministry of Manpower confirms received alerts to the incident by the police. The NCS Group told the Singapore news media, Lianhe Zaobao, that this incident has nothing to do with NCS Group and claimed that it's a conflict between NCS Group's main contractor Shanghai Chong Kee Pte Ltd, and sub-contractor Zhengda Corporation, and the 9 workers who protested are employees under Zhengda Corporation. According to Zhengda Corporation, Shanghai Chong Kee did not make payment for weeks. The latter has since issued two cheques. [29] [30]

Corruption incidents

Several NCS employees have been accused of corruption-related offences. On 24 March 2020, Teo Joo Tye, a Senior Technical Services Manager at NCS, was charged with 19 counts of offences under the Prevention of Corruption Act 1960 (PCA) in relation to allegedly receiving rewards for recommending a subcontractor to NCS to perform IT infrastructure works relating to various contracts. The offences were allegedly committed between July 2016 and March 2018. [31] [32]

On 18 March 2022, Edward Goh Hai Chew and Lee Wen Han, Director and Project Director at NCS Communications Engineering Pte Ltd (NCS CE), were charged in court for various offences under the PCA. According to the Corrupt Practices Investigation Bureau (CPIB), Edward and Lee had corruptly accepted rewards from Jeffrey Goh Sia Choon, the sole director and shareholder of SC Integrated Engineering Pte Ltd (SCI), including SGD 96,000 in the form of air tickets, cash, and electronic products, in return for advancing SCI's business interests with NCS and NCS CE. [33] [34]

Related Research Articles

<span class="mw-page-title-main">Telecommunications in Singapore</span> Description of telecommunications in Singapore

The telecommunication infrastructure of Singapore spans the entire city-state. Its development level is high, with close accessibility to the infrastructure from nearly all inhabited parts of the island and for all of the population, with exceptions. Today, the country is considered an international telecommunications hub, an achievement that was driven by Singapore's view that high-quality telecommunications is one of the critical factors that support its economic growth.

<span class="mw-page-title-main">National University of Singapore</span> Public research university in Queenstown, Singapore

The National University of Singapore (NUS) is a national public collegiate and research university in Singapore. It was officially established in 1980 by the merger of the University of Singapore and Nanyang University.

<span class="mw-page-title-main">Singtel</span> Telecommunications company in Singapore

Singapore Telecommunications Limited, commonly known as Singtel, is a Singaporean telecommunications conglomerate, the country's principal fixed-line operator and one of the four major mobile network operators operating in the country.

<span class="mw-page-title-main">Singapore Management University</span> Autonomous university in Singapore founded in 2000

The Singapore Management University (SMU) is a public university in Singapore. Founded in 2000, SMU is the third oldest autonomous university in the country, modelling its education after the Wharton School. The university is triple accredited by AACSB, EQUIS and AMBA. In 2024, SMU was ranked 44th in the world for Business and Management Studies, while also placing in the top 100 for Economics and Finance by QS.

<span class="mw-page-title-main">StarHub</span> Singaporean telecommunications company

StarHub Limited, commonly known as StarHub, is a Singaporean multinational telecommunications conglomerate and one of the major telcos operating in the country. Founded in 1998, it is listed on the Singapore Exchange (SGX).

<span class="mw-page-title-main">M1 (Singaporean company)</span> Telecommunication company in Singapore

M1 Limited is a Singaporean telecommunications company and one of the major telcos operating in the country. M1 was founded in 1994 and traded on the Singapore Exchange from 2002 to 2019. M1 is a subsidiary of the Keppel Corporation and Singapore Press Holdings through their joint venture, Konnectivity.

<span class="mw-page-title-main">Tanah Merah MRT station</span> Mass Rapid Transit station in Singapore

Tanah Merah MRT station is an elevated Mass Rapid Transit (MRT) station on the East West line (EWL). Located in Bedok, Singapore, the station is along New Upper Changi Road and serves various residential developments, including Casa Merah. It is the terminus of the EWL branch to Changi Airport station.

The Infocomm Media Development Authority (IMDA) is a statutory board under the Singapore Ministry of Communications and Information (MCI).

<span class="mw-page-title-main">Singapore Post</span> Singapore domestic and international postal service provider

Singapore Post Limited, commonly abbreviated as SingPost, is an associate company of Singtel and Singapore's designated Public Postal Licensee which provides domestic and international postal services.

<span class="mw-page-title-main">Wireless@SG</span> Wireless broadband programme

Wireless@SG is a wireless broadband programme developed by the Infocomm Development Authority (IDA) of Singapore as part of its Next Generation National Infocomm Infrastructure initiative, being part of the nation's 10-year masterplan called Intelligent Nation 2015 (iN2015).

<span class="mw-page-title-main">Yong Pung How School of Law</span> School of Law of the Singapore Management University

The Yong Pung How School of Law is one of the six schools of the Singapore Management University. It was set up as Singapore's second law school in 2007, 50 years after the NUS Faculty of Law and 10 years before SUSS School of Law. Prior to its establishment as a law school, the school was a department within the School of Business between 2000 and 2007. The school was known as the SMU School of Law until 2021, when it was renamed after former Chief Justice Yong Pung How.

<span class="mw-page-title-main">Lawrence Wong</span> Singaporean politician

Lawrence Wong Shyun Tsai is a Singaporean politician, economist and former civil servant who has been serving as Deputy Prime Minister of Singapore, and Deputy Secretary-General of the People's Action Party since 2022. In addition, he is the Prime Minister–designate since April 2024, and is expected to take office on 15 May 2024. He is also Minister for Finance since 2021, and Chairman of the Monetary Authority of Singapore since 2023. He has been the Member of Parliament (MP) representing the Limbang division of Marsiling–Yew Tee GRC since 2015, and previously the Boon Lay division of West Coast GRC between 2011 and 2015.

MyRepublic Group Limited is a Singaporean communications service provider. Launched in 2011, MyRepublic currently operates in Singapore and licenses its platform to operators in Brunei and Indonesia.

<span class="mw-page-title-main">Corruption in Singapore</span>

The Republic of Singapore is generally perceived as one of the least corrupt countries in the world. Cases are mostly handled by the Singapore Corrupt Practices Investigation Bureau (CPIB), a government agency in Singapore that investigates and prosecutes corruption in the public and private sectors. According to a Transparency International survey, an overwhelming majority of people in Singapore do not hear cases of corruption by public officials or institutions through media in their lifetime. In 2020, Singapore's public sector was ranked by Transparency International as the fourth least corrupt in the world and the most transparent in Asia.

<span class="mw-page-title-main">Cyber Security Agency</span> Singaporean government agency

The Cyber Security Agency (CSA) is a government agency under the Prime Minister's Office, but is managed by the Ministry of Communications and Information of the Government of Singapore. It provides centralised oversight of national cyber security functions and works with sector leads to protect Singapore's Critical Information Infrastructure (CII), such as the energy and banking sectors. Formed on 1 April 2015, the agency also engages with various industries and stakeholders to heighten cyber security awareness as well as to ensure the development of Singapore's cyber security. It is headed by the Commissioner of Cybersecurity, David Koh.

<span class="mw-page-title-main">Government Technology Agency</span>

The Government Technology Agency (GovTech) is a statutory board of the Government of Singapore, under the Prime Minister's Office. It was restructured from Infocomm Development Authority of Singapore (IMDA) in 2016, and officially legislated in Parliament on 18 August that year.

<span class="mw-page-title-main">Tan See Leng</span> Singaporean politician

Tan See Leng is a Singaporean politician and former medical practitioner who has been serving as Minister for Manpower since 2021 and Second Minister for Trade and Industry since 2020. A member of the governing People's Action Party (PAP), he has been the Member of Parliament (MP) representing the Marine Parade division of Marine Parade GRC since 2020.

<span class="mw-page-title-main">Seah Moon Ming</span> Singaporean corporate executive

Seah Moon Ming is a Singaporean corporate executive who has contributed to several key engineering companies in Singapore, and is currently the Chairman of SMRT Corporation Ltd, SMRT Trains Ltd, SMRT TEL Pte Ltd and SMRT Buses Ltd.

<span class="mw-page-title-main">Simba Telecom</span> Singaporean telecommunications company

SIMBA Telecom Pte Ltd, formerly known as TPG Singapore, is a Singaporean telecommunications company and one of four major telecommunication company operating in the country.

Synapxe Pte Ltd, formerly known as Integrated Health Information System (IHiS), is a wholly-owned subsidiary of MOH Holdings Pte Ltd, the holding company through which the Singapore Ministry of Health owns corporatised institutions in the public healthcare sector.

References

  1. ↑ "Singtel-Annual-Report-2022.pdf" (PDF). Singtel. 2022. p. 94. Retrieved 8 September 2023.
  2. ↑ "NCS PTE. LTD" . Retrieved 15 April 2024.
  3. ↑ "NCS - Make IT Happen". The Straits Times. 20 November 2012. p. C17.
  4. 1 2 Hanna, Nagy; Knight, Peter T. (2012). National strategies to harness information technology : seeking transformation in Singapore, Finland, the Philippines, and South Africa. New York, NY: Springer. pp. 45–46. ISBN   978-1-4614-2086-6. OCLC   769644297.
  5. ↑ siowmeng (22 January 2021). "NCS Has Moved Out of Singtel Group Enterprise and Doubled Down on Digital Services". IT Connection. Retrieved 15 February 2022.
  6. ↑ "NCS Communications Engineering". NCS. Archived from the original on 1 November 2012. Retrieved 25 November 2012.
  7. ↑ "INTERNATIONAL BUSINESS". Australian Financial Review. 2 October 2002. Retrieved 15 February 2022.
  8. ↑ "SingTel buys 60% of rival IT company SCS". www.asiaone.com. Retrieved 15 February 2022.
  9. ↑ "Tech in Asia - Connecting Asia's startup ecosystem". www.techinasia.com. Retrieved 15 February 2022.
  10. ↑ "CEO of SingTel's unit NCS stepping down". www.asiaone.com. Retrieved 15 February 2022.
  11. ↑ "Singtel's subsidiary NCS CEO to retire". Reuters. 16 June 2010. Retrieved 15 February 2022.
  12. ↑ hermesauto (28 June 2019). "Singtel promotes Ng Kuo Pin to next CEO of unit NCS". The Straits Times. Retrieved 15 June 2020.
  13. 1 2 3 "NEXT reaches new heights as NCS' ambition soars". Channel Asia. Retrieved 15 April 2024.
  14. ↑ "Alfred Goh to lead new NCS enterprise business unit". Channel Asia. Retrieved 15 April 2024.
  15. 1 2 "NCS looks beyond government, Singapore for 'transformation' growth". ZDNET. Retrieved 15 April 2024.
  16. ↑ "NCS Group refreshes branding to reposition firm for growth in 5G era". Marketing-Interactive. 7 July 2021. Retrieved 15 April 2024.
  17. ↑ Asia, CIO World (7 February 2024). "NCS Recognized as a Leader in IDC MarketScape". CIO World Asia. Retrieved 15 April 2024.
  18. ↑ "NCS Group | Programmes and Job Opportunities for Graduates | NCS SG". NCS. Retrieved 15 April 2024.
  19. ↑ "Singapore to continue investing in local tech talent despite lay-offs at tech giants: Josephine Teo". CNA. Retrieved 15 April 2024.
  20. ↑ Low, Dominic (5 October 2022). "Local tech firm to hire 400 poly grads for work-study programme to plug shortage of tech talent". The Straits Times. ISSN   0585-3923 . Retrieved 15 April 2024.
  21. ↑ "NCS, IMDA to support 1,600 tech jobs in the next two years". The Business Times. 5 October 2022. Retrieved 15 April 2024.
  22. ↑ "imda-ncs-rolls-out-work-and-study-programme-polytechnic-grads".
  23. ↑ "SMU and NCS to nurture software engineering talent through the University's first SkillsFuture Work-Study Degree". SMU Newsroom. 4 July 2022. Retrieved 15 April 2024.
  24. ↑ "NCS Group refreshes branding to reposition firm for growth in 5G era". Marketing-Interactive. 7 July 2021. Retrieved 15 April 2024.
  25. ↑ "NCS partners global players to advance a 'collaborative, empowered and safer tomorrow'". Intelligent CIO APAC. Retrieved 15 April 2024.
  26. ↑ Cambosa, Teddy (11 December 2023). "NCS, Google Cloud to accelerate digital transformation in APAC in new partnership". MARKETECH APAC. Retrieved 15 April 2024.
  27. ↑ www.ETCIO.com. "NCS announces expanded collaboration with Microsoft to accelerate AI and cloud innovation - ETCIO SEA". ETCIO.com. Retrieved 15 April 2024.
  28. ↑ Ng, Huiwen (16 February 2019). "Chas subsidies for about 7,700 people miscalculated due to IT error: MOH". The Straits Times. Retrieved 2 March 2020.
  29. ↑ "声称被拖欠三个月薪金 九名外籍劳工举纸张抗议 | 早报". www.zaobao.com.sg (in Simplified Chinese). Retrieved 4 January 2023.
  30. ↑ "Police investigating after 9 workers protest outside Ang Mo Kio building over unpaid wages". CNA. Retrieved 4 January 2023.
  31. ↑ Low, Dominic (29 October 2020). "Man jailed for 12 weeks over bribes to secure contracts involving government agencies". The Straits Times. ISSN   0585-3923 . Retrieved 19 November 2023.
  32. ↑ "Charged with Committing Corrupt Acts for Business Recommendations". www.cpib.gov.sg. Retrieved 19 November 2023.
  33. ↑ "Three Charged for Alleged Corruption Involving About S$96,000". www.cpib.gov.sg. Retrieved 19 November 2023.
  34. ↑ "涉受贿近10万元 两名公司高层被控 | 联合早报". www.zaobao.com.sg (in Simplified Chinese). Retrieved 19 November 2023.
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.