Pager

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A Motorola LX2 pager Dme motorola.jpg
A Motorola LX2 pager
Four historical Japanese pagers Four Japanese pagers Dec 03 2021 04PM.jpeg
Four historical Japanese pagers

A pager, also known as a beeper or bleeper, [1] is a wireless telecommunications device that receives and displays alphanumeric or voice messages. One-way pagers can only receive messages, while response pagers and two-way pagers can also acknowledge, reply to, and originate messages using an internal transmitter. [2] In Japanese, it was commonly called a pocket bell (ポケットベル, poketto beru) or pokeberu (ポケベル), [3] which is an example of wasei-eigo .

Contents

Pagers operate as part of a paging system which includes one or more fixed transmitters (or in the case of response pagers and two-way pagers, one or more base stations), as well as a number of pagers carried by mobile users. These systems can range from a restaurant system with a single low power transmitter, to a nationwide system with thousands of high-power base stations.

Pagers were developed in the 1950s and 1960s, [4] and became widely used by the 1980s through the late 1990s and early 2000s. In the 21st century, the widespread availability of cellphones and smartphones with text messaging capability has greatly diminished the pager industry. Nevertheless, pagers continue to be used by some emergency services and public safety personnel, because modern pager systems' coverage overlap, combined with use of satellite communications, can make paging systems more reliable than terrestrial based cellular networks in some cases, including during natural and human-made disasters. [5] This resilience has led public safety agencies to adopt pagers over cellular and other commercial services for critical messaging. [6] [7]

History

An NEC pager branded by Deutsche Telekom for the Skyper pager service Skyper-stardado.JPG
An NEC pager branded by Deutsche Telekom for the Skyper pager service
Original Motorola "Pageboy II" pager, used in New York in the late 1970s. Motorolaradiobeeper.jpg
Original Motorola "Pageboy II" pager, used in New York in the late 1970s.

The first telephone pager system was patented in 1949 by Alfred J. Gross. [8]

One of the first practical paging services was launched in 1950 for physicians in the New York City area. Physicians paid US$12 per month for the service and carried a 200-gram (7 oz) pager that would receive phone messages within 40 kilometres (25 mi) of a single transmitter tower. The system was manufactured by the Reevesound Company and operated by Telanswerphone. [9] In 1960, John Francis Mitchell combined elements of Motorola's walkie-talkie and automobile radio technologies to create the first transistorized pager, [10] [11] [12] and from that time, paging technology continued to advance and pager adoption among emergency personnel is still popular as of July 2016. [13]

In 1962, the Bell System, the U.S. telephone monopoly, presented its Bellboy radio paging system at the Seattle World's Fair. Bellboy was the first commercial system for personal paging. It also marked one of the first consumer applications of the transistor (invented by Bell Labs in 1947), for which three Bell Labs inventors received a Nobel Prize in Physics in 1956. Solid-state circuitry enabled the Bellboy pager, about the size of a small TV remote device, to fit into a customer's pocket or purse, quite a feat at that time. The Bellboy was a terminal that notified the user when someone was trying to call them. When the person received an audible signal (a buzz) on the pager, the user found a telephone and called the service centre, which informed the user of the caller's message.

In the mid-1980s, tone and voice radio paging became popular among emergency responders and professionals. Tone and voice pagers were activated either by a local base station, or through a telephone number assigned to each individual pager. In the 1990s, pagers became popular among the general public as a cheaper, smaller, and more reliable alternative to mobile phones. [14] Bell System Bellboy radio pagers each used three reed receiver relays, each relay tuned to one of 33 different frequencies, selectively ringing a particular customer when all three relays were activated at the same time—a precursor of DTMF. [15] The ReFLEX protocol was developed in the mid-1990s.

As prices for mobile phones declined, small form factor phones like the Motorola StarTAC and the Nokia Series 40 line came on the market, and cellular connectivity expanded, and digital phones adopted text messaging, most pager customers outside of specialist fields migrated to mobile phones toward the end of the 1990s. While Motorola announced the end of its new pager manufacturing in 2001, [16] pagers remained in use in large hospital complexes. [17] First responders in rural areas with inadequate cellular coverage are often issued pagers[ citation needed ].

The 2005 London bombings resulted in overload of TETRA systems by the emergency services and showed that pagers, with their absence of necessity to transmit an acknowledgement before showing the message, and the related capability to operate on very low signal levels, are not completely outclassed by their successors. [18] Volunteer firefighters, EMS paramedics and rescue squad members usually carry pagers to alert them of emergency call outs for their department. These pagers receive a special tone from a fire department radio frequency.

Restaurant pagers remain in wide use since the 2000s. Customers are given a portable receiver that would usually vibrate, flash, or beep when a table becomes free or when their meal is ready. [19] Pagers have been popular with birdwatchers in Great Britain and Ireland since 1991, with companies Rare Bird Alert and Birdnet Information offering news of rare birds sent to pagers that they sell. [20] [21]

Today, companies like Visiplex offer similar solutions for onsite pager systems in the medical, education and commercial sectors.

Decline

By early 2002, pager usage was rapidly declining in places like North America. [22]

The U.S. paging industry generated $2.1 billion in revenue in 2008, down from $6.2 billion in 2003. [23] In Canada, 161,500 Canadians paid $18.5 million for pager service in 2013. Telus, one of the three major mobile carriers, announced the end to its Canadian pager service as of 31 March 2015, but rivals Bell, Rogers and PageNet intend to continue service. [16]

The UK National Health Service is thought to use over 10% of remaining pagers in 2017 (130,000), [17] with an annual cost of £6.6 million. [24] Matt Hancock, (then) Secretary of State for Health and Social Care, announced in February 2019 that the 130,000 pagers still in use were to be phased out. [25] NHSX announced plans in May 2020 to replace pagers and bleepers with "more modern communication tools," accelerated by the pressure placed on the service by the COVID-19 pandemic in England. [26] In August 2020, a new procurement framework for clinical communications was launched which was intended to phase out pagers by the end of 2021, replacing them with "dedicated clinical-facing communication and tasks management tools" from 25 approved suppliers. [27]

In Japan, more than ten million pagers were active in 1996. [4] On 1 October 2019, Japan's last paging service provider shut down radio signals and terminated its service. [4]

In Russia, the last paging provider was closed in November 2021. [28]

Design

Timex Datalink Beepwear Pro: a wearable pager/watch featuring alphanumeric paging capability. Part of the Timex Datalink family of watches Timex Datalink Beepwear Pro.jpg
Timex Datalink Beepwear Pro: a wearable pager/watch featuring alphanumeric paging capability. Part of the Timex Datalink family of watches

Many paging network operators now allow numeric and textual pages to be submitted to the paging networks via email. A significant convenience for users given the widespread adoption of email, and commonalities in delivery assurances. This can result in pager messages being delayed or lost. Older forms of message submission using the Telelocator Alphanumeric Protocol involve modem connections directly to a paging network and are less subject to these delays. For this reason, older forms of message submission retain their usefulness for disseminating highly-important alerts to users such as emergency services personnel.

Common paging protocols include TAP, FLEX, ReFLEX, POCSAG, GOLAY, ERMES and NTT. Past paging protocols include Two-tone and 5/6-tone. In the United States, pagers typically receive signals using the FLEX protocol in the 900 MHz band. Commercial paging transmitters typically radiate 1000 watts of effective power, resulting in a much wider coverage area per tower than a mobile phone transmitter, which typically radiates around 0.6 watts per channel. Although 900 MHz FLEX paging networks tend to have stronger in-building coverage than mobile phone networks, commercial paging service providers will work with large institutions to install repeater equipment in the event that service is not available in needed areas of the subscribing institution's buildings. This is especially critical in hospital settings where emergency staff must be able to reliably receive pages to respond to patient needs.

Unlike mobile phones, most one-way pagers do not display any information about whether a signal is being received or about the strength of the received signal. Since one-way pagers do not contain transmitters, one-way paging networks have no way to track whether a message has been successfully delivered to a pager. Because of this, if a one-way pager is turned off or is not receiving a usable signal at the time a message is transmitted, the message will not be received and the sender of the message will not be notified of this fact. In the mid-1990s, some paging companies began offering a service, which allowed a customer to call their pager-number and have numeric messages read back to them. This was useful for times when the pager was off or out of the coverage area, as it would know what pages were sent to the subscriber even if the subscriber never actually received the page. Other radio bands used for pagers include the 400 MHz band, the VHF band and the FM commercial broadcast band (88–108&MHz). Other paging protocols used in the VHF, 400 MHz UHF and 900 MHz bands include POCSAG and ERMES. In Canada and the United States, pagers using the commercial FM band receive a subcarrier, called the Subsidiary Communications Authority, of a broadcast station. On-site paging systems in hospitals, unlike wide area paging systems, are local area services. Hospitals commonly use on-site paging for communication with staff and increasingly for contacting waiting patients when their appointment is due. These offer waiting patients the opportunity to leave the waiting area, but still be contacted.

Operation

The top of a Motorola "Bravo" numeric pager NumericPager.jpg
The top of a Motorola "Bravo" numeric pager

Paging systems are operated by commercial carriers, often as a subscription service and they are also operated directly by end users as private systems. Commercial carrier systems tend to cover a larger geographical area than private systems, while private systems tend to cover their limited area more thoroughly and deliver messages faster than commercial systems. In all systems, clients send messages to pagers, an activity commonly referred to as paging. System operators often assign unique phone numbers or email addresses to pagers (and pre-defined groups of pagers), enabling clients to page by telephone call, e-mail and SMS. Paging systems also support various types of direct connection protocols, which sacrifice global addressing and accessibility for a dedicated communications link. Automated monitoring and escalation software clients, often used in hospitals, IT departments and alarm companies, tend to prefer direct connections because of the increased reliability. Small paging systems, such as those used in restaurant and retail establishments, often integrate a keyboard and paging system into a single box, reducing both cost and complexity.

Paging systems support several popular direct connection protocols, including TAP, TNPP, SNPP and WCTP, as well as proprietary modem- and socket-based protocols. Additionally, organizations often integrate paging systems with their Voice-mail and PBX systems, conceptually attaching pagers to a telephone extension and set up web portals to integrate pagers into other parts of their enterprise. A paging system alerts a pager (or group of pagers) by transmitting information over an RF channel, including an address and message information. This information is formatted using a paging protocol, such as 2-tone, 5/6-tone, GOLAY, POCSAG, FLEX, ERMES, or NTT. Two-way pagers and response pagers typically use the ReFLEX protocol. [29]

Modern paging systems typically use multiple base transmitters to modulate the same signal on the same RF channel, a design approach called simulcast . This type of design enables pagers to select the strongest signal from several candidate transmitters using FM capture, thereby improving overall system performance. Simulcast systems often use satellite to distribute identical information to multiple transmitters and GPS at each transmitter to precisely time its modulation relative to other transmitters. The coverage overlap, combined with use of satellite communications, can make paging systems more reliable than terrestrial based cellular networks in some cases, including during natural and human-made disaster. [5] This resilience has led public safety agencies to adopt pagers over cellular and other commercial services for critical messaging. [6] [7]

Categories

Pagers themselves vary from very cheap and simple beepers, to more complex personal communications equipment, falling into eight main categories.

Beepers or tone-only pagers
Beepers or tone-only pagers are the simplest and least expensive form of paging. They were named beepers because they originally made a beeping noise, but current pagers in this category use other forms of alert as well. Some use audio signals, others light up and some vibrate, often used in combination. The majority of restaurant pagers fall into this category. [19]
Voice/tone
Voice/Tone pagers enable pager users to listen to a recorded voice message when an alert is received.
Numeric
Numeric Pagers contain a numeric LCD display capable of displaying the calling phone number or other numeric information generally up to 10 digits. The display can also convey pager codes, a set of number codes corresponding to mutually understood pre-defined messages.
Alphanumeric
Alphanumeric pagers contain a more sophisticated LCD capable of displaying text and icons. These devices receive text messages, often through email or direct connection to the paging system. The sender must enter a message, either numeric and push # or, text & push # or a verbal message. The pager does not automatically record the sender's number; the pager will beep but no message can be seen or heard if none has been entered.
Response
Response pagers are alphanumeric pagers equipped with built-in transmitters, with the ability to acknowledge/confirm messages. They also allow the user to reply to messages by way of a multiple-choice response list, and to initiate "canned" messages from pre-programmed address and message lists. These devices are sometimes called "1.5-way pagers" or "1.7-way pagers" depending on capabilities.
Two-way
Two-way pagers are response pagers with built-in QWERTY keyboards. These pagers allow the user to reply to messages, originate messages and forward messages using free-form text as well as "canned" responses.
One-way modems
One-way modems are controllers with integrated paging receivers, which are capable of taking local action based on messages and data they receive.
Two-way modems
Two-way modems have capabilities similar to one-way modems. They can also confirm messages and transmit their own messages and data.

Security

Pagers have certain privacy advantages and disadvantages compared with cellular phones. Since a one-way pager is a passive receiver only (it sends no information back to the base station), its location cannot be tracked. However, this can also be disadvantageous, as a message sent to a pager must be broadcast from every paging transmitter in the pager's service area. [30] Thus, if a pager has nationwide service, a message sent to it could be intercepted by criminals or law enforcement agencies anywhere within the nationwide service area.

As is the case with many new technologies, the functionality of the pager shifted from necessary professional use to a social tool integrated in one's personal life. [31] :175 During the rise of the pager, it became the subject of various forms of media, most notably in the 1990s hip-hop scene. Popular artists from the era, including Ice Cube, Method Man, and A Tribe Called Quest, began referencing newly developed mobile technologies such as the pager. A Tribe Called Quest's single "Skypager" directly speaks of the importance of such a wireless communication device, with group member Q-Tip stating that the Skypager "serves an important communicative function for a young professional with a full calendar". [31] Three 6 Mafia's "2-Way Freak," Sir Mix-A-Lot's "Beepers" and "Bug a Boo" from Destiny's Child also make reference to pagers.

Illicit drug dealers used pagers to great effect during the 1990s to conduct commerce, using them to arrange meetings with buyers. Associate superintendent for Miami-Dade County Public Schools in Florida Gul James Fleming once called them "the most dominant symbol of the drug trade" and schools have previously forbidden students from carrying them because of the ease with which they could be "used to arrange illegal drug sales." [32]

See also

Related Research Articles

<span class="mw-page-title-main">DTMF</span> Telecommunication signaling system

Dual-tone multi-frequency signaling (DTMF) is a telecommunication signaling system using the voice-frequency band over telephone lines between telephone equipment and other communications devices and switching centers. DTMF was first developed in the Bell System in the United States, and became known under the trademark Touch-Tone for use in push-button telephones supplied to telephone customers, starting in 1963. DTMF is standardized as ITU-T Recommendation Q.23. It is also known in the UK as MF4.

<span class="mw-page-title-main">Packet radio</span> Form of amateur radio data communications using the AX25 protocol

In digital radio, packet radio is the application of packet switching techniques to digital radio communications. Packet radio uses a packet switching protocol as opposed to circuit switching or message switching protocols to transmit digital data via a radio communication link.

<span class="mw-page-title-main">SMS</span> Text messaging service component

Short Message/Messaging Service, commonly abbreviated as SMS, is a text messaging service component of most telephone, Internet and mobile device systems. It uses standardized communication protocols that let mobile devices exchange short text messages. An intermediary service can facilitate a text-to-voice conversion to be sent to landlines.

<span class="mw-page-title-main">Telephone</span> Telecommunications device

A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into electronic signals that are transmitted via cables and other communication channels to another telephone which reproduces the sound to the receiving user. The term is derived from Greek: τῆλε and φωνή, together meaning distant voice. A common short form of the term is phone, which came into use early in the telephone's history. Nowadays, phones are almost always in the form of smartphones or mobile phones, due to technological convergence.

The Universal Mobile Telecommunications System (UMTS) is a third generation mobile cellular system for networks based on the GSM standard. Developed and maintained by the 3GPP, UMTS is a component of the International Telecommunication Union IMT-2000 standard set and compares with the CDMA2000 standard set for networks based on the competing cdmaOne technology. UMTS uses wideband code-division multiple access (W-CDMA) radio access technology to offer greater spectral efficiency and bandwidth to mobile network operators.

<span class="mw-page-title-main">Frequency-shift keying</span> Data communications modulation protocol

Frequency-shift keying (FSK) is a frequency modulation scheme in which digital information is encoded on a carrier signal by periodically shifting the frequency of the carrier between several discrete frequencies. The technology is used for communication systems such as telemetry, weather balloon radiosondes, caller ID, garage door openers, and low frequency radio transmission in the VLF and ELF bands. The simplest FSK is binary FSK, in which the carrier is shifted between two discrete frequencies to transmit binary information.

<span class="mw-page-title-main">Ultra high frequency</span> Electromagnetic spectrum 300–3000 MHz

Ultra high frequency (UHF) is the ITU designation for radio frequencies in the range between 300 megahertz (MHz) and 3 gigahertz (GHz), also known as the decimetre band as the wavelengths range from one meter to one tenth of a meter. Radio waves with frequencies above the UHF band fall into the super-high frequency (SHF) or microwave frequency range. Lower frequency signals fall into the VHF or lower bands. UHF radio waves propagate mainly by line of sight; they are blocked by hills and large buildings although the transmission through building walls is strong enough for indoor reception. They are used for television broadcasting, cell phones, satellite communication including GPS, personal radio services including Wi-Fi and Bluetooth, walkie-talkies, cordless phones, satellite phones, and numerous other applications.

<span class="mw-page-title-main">Radiotelephone</span> Communications system for transmission of speech over radio

A radiotelephone, abbreviated RT, is a radio communication system for conducting a conversation; radiotelephony means telephony by radio. It is in contrast to radiotelegraphy, which is radio transmission of telegrams (messages), or television, transmission of moving pictures and sound. The term is related to radio broadcasting, which transmit audio one way to listeners. Radiotelephony refers specifically to two-way radio systems for bidirectional person-to-person voice communication between separated users, such as CB radio or marine radio. In spite of the name, radiotelephony systems are not necessarily connected to or have anything to do with the telephone network, and in some radio services, including GMRS, interconnection is prohibited.

IS-54 and IS-136 are second-generation (2G) mobile phone systems, known as Digital AMPS (D-AMPS), and most often referred to as TDMA, are a further development of the North American 1G mobile system Advanced Mobile Phone System (AMPS). It was once prevalent throughout the Americas, particularly in the United States and Canada since the first commercial network was deployed in 1993. D-AMPS is considered end-of-life, and existing networks have mostly been replaced by GSM/GPRS or CDMA2000 technologies.

<span class="mw-page-title-main">Base station</span> Type of radio station

Base station is – according to the International Telecommunication Union's (ITU) Radio Regulations (RR) – a "land station in the land mobile service."

<span class="mw-page-title-main">Professional mobile radio</span> Field radio communications systems

Professional mobile radio are person-to-person two-way radio voice communications systems which use portable, mobile, base station, and dispatch console radios. PMR systems are based on such standards as MPT-1327, TETRA, APCO 25, and DMR which are designed for dedicated use by specific organizations, or standards such as NXDN intended for general commercial use. These systems are used by police, fire, ambulance, and emergency services, and by commercial firms such as taxis and delivery services. Most systems are half-duplex, in which multiple radios share a common radio channel, and only one can transmit at a time. Transceivers are normally in receive mode, the user presses a push-to-talk button on his microphone when he wants to talk, which turns on his transmitter and turns off his receiver. They use channels in the VHF and UHF bands, giving them a limited range, usually 3 to 20 miles depending on terrain. Output power is typically limited to 4 watts. Repeaters installed on tall buildings, hills or mountain peaks are used to increase the range of systems.

<span class="mw-page-title-main">Cellular network</span> Communication network

A cellular network or mobile network is a telecommunications network where the link to and from end nodes is wireless and the network is distributed over land areas called cells, each served by at least one fixed-location transceiver. These base stations provide the cell with the network coverage which can be used for transmission of voice, data, and other types of content. A cell typically uses a different set of frequencies from neighboring cells, to avoid interference and provide guaranteed service quality within each cell.

<span class="mw-page-title-main">Improved Mobile Telephone Service</span> Early mobile telephone standard

The Improved Mobile Telephone Service (IMTS) was a pre-cellular VHF/UHF radio system which linked to the public telephone network. IMTS was the radiotelephone equivalent of land dial phone service. Introduced in 1964, it replaced Mobile Telephone Service (MTS) and improved on most MTS systems by offering direct-dial rather than connections through a live operator, and full-duplex operation so both parties could talk at the same time.

<span class="mw-page-title-main">Mobile radio telephone</span> Family of pre-cellular PSTN wireless communication technologies

Mobile radio telephone systems were mobile telephony systems that preceded modern cellular network technology. Since they were the predecessors of the first generation of cellular telephones, these systems are sometimes retroactively referred to as pre-cellular systems. Technologies used in pre-cellular systems included the Push to Talk, Mobile Telephone Service (MTS), Improved Mobile Telephone Service (IMTS), and Advanced Mobile Telephone System (AMTS) systems. These early mobile telephone systems can be distinguished from earlier closed radiotelephone systems in that they were available as a commercial service that was part of the public switched telephone network, with their own telephone numbers, rather than part of a closed network such as a police radio or taxi dispatching system.

<span class="mw-page-title-main">History of mobile phones</span> Mobile communication devices

The history of mobile phones covers mobile communication devices that connect wirelessly to the public switched telephone network.

<span class="mw-page-title-main">Radio-paging code No. 1</span> Communications protocol

Radio-paging code No. 1 is an asynchronous protocol used to transmit data to pagers. Its usual designation is an acronym of the Post Office Code Standardisation Advisory Group, the name of the group that developed the code under the chairmanship of the British Post Office that used to operate most telecommunications in Britain before privatization.

<span class="mw-page-title-main">Weather radio</span> Specialized radio receiver for weather forecasts

A weather radio is a specialized radio receiver that is designed to receive a public broadcast service, typically from government-owned radio stations, dedicated to broadcasting weather forecasts and reports on a continual basis, with the routine weather reports being interrupted by emergency weather reports whenever needed. Weather radios are typically equipped with a standby alerting function—if the radio is muted or tuned to another band and a severe weather bulletin is transmitted, it can automatically sound an alarm and/or switch to a pre-tuned weather channel for emergency weather information. Weather radio services may also occasionally broadcast non-weather-related emergency information, such as in the event of a natural disaster, a child abduction alert, or a terrorist attack.

<span class="mw-page-title-main">Mobile radio</span> Wireless communications systems using radio frequencies

Mobile radio or mobiles refer to wireless communications systems and devices which are based on radio frequencies, and where the path of communications is movable on either end. There are a variety of views about what constitutes mobile equipment. For US licensing purposes, mobiles may include hand-carried,, equipment. An obsolete term is radiophone.

<span class="mw-page-title-main">Femtocell</span> Small, low-power cellular base station

In telecommunications, a femtocell is a small, low-power cellular base station, typically designed for use in a home or small business. A broader term which is more widespread in the industry is small cell, with femtocell as a subset. It typically connects to the service provider's network via the Internet through a wired broadband link ; current designs typically support four to eight simultaneously active mobile phones in a residential setting depending on version number and femtocell hardware, and eight to sixteen mobile phones in enterprise settings. A femtocell allows service providers to extend service coverage indoors or at the cell edge, especially where access would otherwise be limited or unavailable. Although much attention is focused on WCDMA, the concept is applicable to all standards, including GSM, CDMA2000, TD-SCDMA, WiMAX and LTE solutions.

<span class="mw-page-title-main">Radio</span> Use of radio waves to carry information

Radio is the technology of communicating using radio waves. Radio waves are electromagnetic waves of frequency between 3 hertz (Hz) and 300 gigahertz (GHz). They are generated by an electronic device called a transmitter connected to an antenna which radiates the waves. They are received by another antenna connected to a radio receiver. In addition to communication, radio is used for radar, radio navigation, remote control, remote sensing, and other applications.

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