Payment gateway

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A payment gateway is a merchant service provided by an e-commerce application service provider that authorizes credit card or direct payment processing for e-businesses, online retailers, bricks and clicks, or traditional brick and mortar. [1] The payment gateway may be provided by a bank to its customers, but can be provided by a specialised financial service provider as a separate service, such as a payment service provider.

Contents

A payment gateway facilitates a payment transaction by the transfer of information between a payment portal (such as a website, mobile phone or interactive voice response service) and the front end processor or acquiring bank.

Payment gateways are a service that helps merchants initiate e-commerce, in-app, and point of sale payments for a broad variety of payment methods. The gateway is not directly involved in the money flow; typically it is a web server to which a merchant's website or POS system is connected. A payment gateway often connects several acquiring banks and payment methods under one system.

Typical transaction processes

When a customer orders a product from a payment gateway-enabled merchant, the payment gateway performs a variety of tasks to process the transaction. [2] [ failed verification ]

  1. The order is placed.
  2. The payment gateway may allow transaction data to be sent directly from the customer's browser to the gateway, bypassing the merchant's systems. This reduces the merchant's PCI DSS compliance obligations without redirecting the customer away from the website.[ original research? ]
  3. The merchant forwards the transaction details to their payment gateway.
  4. The payment gateway converts the message from XML to ISO 8583 or a variant message format (format understood by EFT Switches) and then forwards the transaction information to the payment processor used by the merchant's acquiring bank.
  5. The payment processor forwards the transaction information to the card association (e.g. Visa, Mastercard), which may act as the issuing bank or route the transaction to the correct card issuing bank.
  6. The issuing bank validates the request and sends a response back to the payment processor with a response code to indicate whether the request was approved or denied, along with the reason why the transaction failed if applicable. Meanwhile, the credit card issuer holds an authorization associated with that merchant and consumer for the approved amount.
  7. The payment processor forwards the response to the payment gateway, who forwards it to the website.
  8. The entire process typically takes 2–3 seconds. [3]
  9. The merchant then fulfills the order and the above process can be repeated but this time to "clear" the authorization by consummating (e.g. fulfilling) the transaction. This results in the issuing bank "clearing" the "auth" (i.e. moves auth-hold to a debit) and prepares them to settle with the merchant acquiring bank.
  10. The merchant submits all their approved authorizations, in a "batch" at the end of the day, to their acquiring bank for settlement via its processor. This typically reduces or "clears" the corresponding "auth" if it has not been explicitly "cleared".
  11. The acquiring bank makes the batch settlement request of the credit card issuer.
  12. The credit card issuer makes a settlement payment to the acquiring bank (the next day in most cases).
  13. The acquiring bank subsequently deposits the total of the approved funds into the merchant's nominated account (the same day or next day). This could be an account with the acquiring bank if the merchant does their banking with the same bank, or an account with another bank.
  14. The entire process from authorization to settlement to funding typically takes 3 days.

Many payment gateways also provide tools to automatically screen orders for fraud and calculate tax in real time prior to the authorization request being sent to the processor. Tools to detect fraud include geolocation, velocity pattern analysis, OFAC list lookups, 'deny-list' lookups, delivery address verification, computer finger printing technology, identity morphing detection, and basic AVS checks.

White label payment gateway

Some payment gateways offer white label services, which allow payment service providers, e-commerce platforms, ISOs, resellers, or acquiring banks to fully brand the payment gateway’s technology as their own. [4] This means PSPs or other third parties can own the end-to-end user experience without bringing payments operations—and additional risk management and compliance responsibility—in house, although the party offering the white labelled solution to its customers might still be responsible for some regulatory requirements such as Know your customer. [5]

See also

Related Research Articles

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An e-commerce payment system facilitates the acceptance of electronic payment for offline transfer, also known as a subcomponent of electronic data interchange (EDI), e-commerce payment systems have become increasingly popular due to the widespread use of the internet-based shopping and banking.

<span class="mw-page-title-main">Dynamic currency conversion</span> Foreign exchange process

Dynamic currency conversion (DCC) or cardholder preferred currency (CPC) is a process whereby the amount of a credit card transaction is converted at the point of sale, ATM or internet to the currency of the card's country of issue. DCC is generally provided by third party operators in association with the merchant, and not by a card issuer. Card issuers permit DCC operators to offer DCC in accordance with the card issuers' processing rules. However, using DCC, the customer is usually charged an amount in excess of the transaction amount converted at the normal exchange rate, though this may not be obviously disclosed to the customer at the time. The merchant, the merchant's bank or ATM operator usually impose a markup on the transaction, in addition to the exchange rate that would normally apply, sometimes by as much as 18%.

An address verification service (AVS) is a service provided by major credit card processors to enable merchants to authenticate ownership of a credit or debit card used by a customer. AVS is done as part of the merchant's request for authorization in a non-face-to-face credit card transaction. The credit card company or issuing bank automatically checks the billing address provided by the customer to the merchant against the billing address in its records, and reports back to the merchant who has the ultimate responsibility to determine whether or not to go ahead with a transaction. AVS can be used in addition to other security features of a credit card, such as the CVV2 number.

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<span class="mw-page-title-main">Rede S.A.</span>

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<span class="mw-page-title-main">Card security code</span> Security feature on payment cards

A card security code is a series of numbers that, in addition to the bank card number, is printed on a credit or debit card. The CSC is used as a security feature for card not present transactions, where a personal identification number (PIN) cannot be manually entered by the cardholder. It was instituted to reduce the incidence of credit card fraud.

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References

  1. "eCommerce: Payment Gateways". digitalbusiness.gov.au. Archived from the original on 18 November 2012. Retrieved 20 November 2012.
  2. Gulati, Ved Prakash. "The Empowered Internet Payment Gateway" (PDF). Computer Society of India. Archived from the original (PDF) on 10 August 2013. Retrieved 22 May 2013.
  3. "eCommerce: Choosing your payment methods". digitalbusiness.gov.au. Archived from the original on 23 January 2013. Retrieved 19 November 2012.
  4. Investopedia Staff (2008-05-21). "White Label Product". Investopedia. Retrieved 2017-07-20.
  5. "Acquirer Services - White Label Payment Processing - MasterCard Payment Gateway Services". www.mastercard.com. Retrieved 2017-07-20.