Savored

Last updated
Savored
Type of site
Restaurant reservations
Owner Groupon
URL www.savored.com
RegistrationRequired for reservations
Launched2009

Savored (formerly VillageVines) is a provider of digital marketing for premier restaurants; the service was founded by Benjamin McKean and Daniel Leahy in New York City in 2009. The service acts as a marketing tool for high-end restaurants used to seat tables that would otherwise go unseated, while consumers receive a discount at these restaurant. The goal of the business is to provide a variable pricing model for restaurants to match demand with supply, similar to the method used in other hospitality markets. [1]

Contents

Service for Members

When launched, Savored (then VillageVines) allowed registered members to search for available reservations based on party size, time, date, neighborhood and cuisine. Reservations were $10 per booking, and in return members received a 30% discount on their meal. If the total bill was less than $33.33 (meaning the total discount amount works out to less than $10), a member could request a refund on the $10 booking fee.

On May 9, 2012, Savored announced a new model. Discounts are dynamic and vary with consumer demand for different timeslots. For example, a given restaurant may have more available tables at 5-6 PM, and therefore offer a 40% discount, whereas the 8-9 PM timeslot receives a 10% discount. [1]

Service for Restaurants

Savored offers to its restaurant customers a yield management tool which allows them to fill tables on days and at times that the tables would otherwise go unseated. Reservations are made both manually and also through a proprietary electronic reservation book. Savored also allows restaurants access to its Signatures platform to market special events and menus.

History

In 2009, McKean and Leahy left their jobs on Wall Street to start VillageVines, originally positioned as a web site that would offer discounts at restaurants for a limited time period. The service began with a select number of restaurants in New York and service expanded to Washington, D.C., San Francisco, Los Angeles and Chicago in September 2010. That model gave way to the existing model, which features $10 reservations for members, at a discount of 30% off the total dining bill.

In January 2010, VillageVines raised $3 Million in its first round of funding from Hearst Interactive Media, GrandBanks Capital and High Peaks Venture Partners. VillageVines announced in June 2011 that it would be renamed Savored and continued its expansion to include another five markets, rolling out service in Boston, Philadelphia, Atlanta, Miami and Denver. [2] National partnerships with OpenTable and Zagat were also publicized at this time. [3] In October 2011 Savored Signatures, which features unique one-off experiences [ clarification needed ], was introduced by Savored partners and other industry names.

On September 24, 2012, Savored was acquired by Groupon for an undisclosed amount. At the time, Savored had partnerships with about 1000 restaurants in 10 cities. [4]

Markets

Savored is currently available in ten markets within the United States: New York, Boston, Philadelphia, Washington, D.C., Atlanta, Miami, Chicago, San Francisco, Los Angeles and Denver.

Related Research Articles

Sabre Global Distribution System, owned by Sabre Corporation, is a travel reservation system used by travel agents and companies to search, price, book, and ticket travel services provided by airlines, hotels, car rental companies, rail providers and tour operators. Originally developed by American Airlines under CEO C.R. Smith with the assistance of IBM in 1960, the booking service became available for use by external travel agents in 1976 and became independent of the airline in March 2000.

Priceline.com is an online travel agency for finding discount rates for travel-related purchases such as airline tickets and hotel stays. The company facilitates the provision of travel services from its suppliers to its clients. Priceline.com is headquartered in Norwalk, Connecticut, United States and is wholly owned by Booking Holdings, which also owns Kayak.com, Booking.com and other sites. The company was founded in 1997. It operates in more than 200 countries and territories around the world and has partnerships with over 400 airlines and 300,000 hotels. Users can search for travel deals and discounts on the website, and in the past also offered the "Name Your Own Price" feature to bid on hotel rooms and flights.

The Office of Fair Trading (OFT) was a non-ministerial government department of the United Kingdom, established by the Fair Trading Act 1973, which enforced both consumer protection and competition law, acting as the United Kingdom's economic regulator. The intention was for the OFT to make markets work well for consumers, ensuring vigorous competition between fair-dealing businesses and prohibiting unfair practices such as rogue trading, scams, and cartels. Its role was modified and its powers changed by the Enterprise Act 2002.

Group buying, also known as collective buying, offers products and services at significantly reduced prices on the condition that a minimum number of buyers would make the purchase. Origins of group buying can be traced to China, where it is known as Tuán Gòu, or team buying.

<span class="mw-page-title-main">Global distribution system</span> Type of computerised network system

A global distribution system (GDS) is a computerised network system owned or operated by a company that enables transactions between travel industry service providers, mainly airlines, hotels, car rental companies, and travel agencies. The GDS mainly uses real-time inventory from the service providers. Travel agencies traditionally relied on GDS for services, products and rates in order to provide travel-related services to the end consumers. Thus, a GDS can link services, rates and bookings consolidating products and services across all three travel sectors: i.e., airline reservations, hotel reservations, car rentals.

Deal-of-the-day is an ecommerce business model in which a website offers a single product for sale for a period of 24 to 36 hours. Potential customers register as members of the deal-a-day websites and receive online offers and invitations by email or social networks.

<span class="mw-page-title-main">OpenTable</span> American internet company

OpenTable is an online restaurant-reservation service company founded by Sid Gorham, Eric Moe and Chuck Templeton on July 2, 1998 and is based in San Francisco, California.

Airline reservation systems (ARS) are systems that allow an airline to sell their inventory (seats). It contains information on schedules and fares and contains a database of reservations and of tickets issued. ARSs are part of passenger service systems (PSS), which are applications supporting the direct contact with the passenger.

<span class="mw-page-title-main">Mark Hammerton Travel</span> Travel agency in the United Kingdom.

Mark Hammerton Group Ltd was a UK-based travel organiser and travel publisher specialising in camping, caravanning, motorhome and mobile home holidays on campsites in France, Spain, Italy and other European countries. The Group published the market-leading Alan Rogers campsites guides and offered a European travel service for readers including ferry bookings. The Group was acquired by The Caravan Club in 2012 under the brand Alan Rogers Travel Group, along with its subsidiary company Belle France, which offers walking and cycling hotel holidays.

<span class="mw-page-title-main">Groupon</span> American worldwide e-commerce marketplace

Groupon is an American global e-commerce marketplace connecting subscribers with local merchants by offering activities, travel, goods and services in 13 countries. Based in Chicago, Groupon was launched there in November 2008, launching soon after in Boston, New York City and Toronto. By October 2010, Groupon was available in 150 cities in North America and 100 cities in Europe, Asia and South America, and had 35 million registered users. By the end of March 2015, Groupon served more than 500 cities worldwide, nearly 48.1 million active customers and featured more than 425,000 active deals globally in 48 countries.

<span class="mw-page-title-main">BuyWithMe</span> American online retailer

BuyWithMe was a social e-commerce company that was known as the first competitor to group buying website Groupon. Launched in Boston and then later based in New York City, BuyWithMe allowed consumers to leverage group buying power to get discounts with local merchants online.

<span class="mw-page-title-main">Table reservation</span>

A table reservation is an arrangement made in advance to have a table available at a restaurant. While most restaurants in the vast majority of the world do not require a reservation, and some do not have a policy or simply any channel for making one, so-called higher-end restaurants mainly in overcrowded cities often require a reservation, and some may have tables booked for weeks in advance. At particularly exclusive venues, it may be impossible to make a reservation on the same day as the planned visit.

Upserve, originally Swipely, provides a restaurant management platform which allows independent full-service restaurants to run and manage their entire business. The Platform is made up of restaurant-specific point of sale (POS) software, payments, and analytics, online ordering, loyalty, and marketing tools designed specifically for restaurants. At the center of the Upserve Platform is the cloud-based Upserve POS, a point of sale system that Upserve acquired from Groupon in 2016.

<span class="mw-page-title-main">Andrew Mason</span> American businessman and entrepreneur (born 1981)

Andrew D. Mason is an American businessman and entrepreneur. He is the founder and former CEO of Groupon, a Chicago-based website offering users discounts on local businesses and scholarships. He is also the founder and CEO of Descript, an audio and video editing tool powered by machine learning.

Next is a restaurant in Chicago. It opened April 6, 2011. The restaurant received media interest due to chef Grant Achatz's success at his first restaurant, Alinea, as well as its unique "ticketed" format: Next sells pre-priced tickets for specific dates and times in a similar fashion to the way theater, concert and sporting event tickets are sold.

<span class="mw-page-title-main">Google Offers</span> Discount service provided by Google

Google Offers was a service offering discounts and coupons. Initially, it was a deal-of-the-day website similar to Groupon, but it later changed focus. Rather than a small number of prepaid offers, it instead offered many smaller discounts. It is additionally integrated with both Google Maps and Google Wallet for mobile offers. In 2014, Google announced it would be shutting the service down.

LevelUp is an American mobile ordering and mobile payments platform created by Boston, Massachusetts–based start-up SCVNGR. On July 25, 2018, it was announced that LevelUp would be acquired for US$390 million by Grubhub, an online food delivery platform.

ParkWhiz is an e-parking service that allows users to book parking spaces before reaching their destinations. ParkWhiz headquarters is located in Chicago, Illinois.

<span class="mw-page-title-main">Bookatable</span>

Founded in 2006, Bookatable is an online restaurant reservation service headquartered in London, United Kingdom.

TheFork Australia was an online restaurant reservation platform founded in 2009 by Australian entrepreneur Stevan Premutico. The company closed its Australian operations in March 2024.

References

  1. 1 2 Benjamin McKean (9 May 2012). "Meet the New Savored". The Savored Blog. Savored. Retrieved 18 December 2012.
  2. Shontell, Alyson (2011-06-20) "VillageVines Changes Its Stripes: Restaurant Deals Site Gets A New Name, New Look And New Strategy", Business Insider .
  3. Miller, Claire Cain (2011-07-25) "OpenTable Offers Daily Deals With Savored", The New York Times .
  4. MICHAEL J. DE LA MERCED (24 September 2012). "Groupon Moves Into Restaurant Reservations With Savored Deal". Deal Book. The New York Times . Retrieved 18 December 2012.