This article contains content that is written like an advertisement .(June 2014) |
Type of business | Subsidiary |
---|---|
Founded | 2008 |
Dissolved | 2013; acquired by Asurion though remained as brand |
Headquarters | , |
Key people | Tomer Dvir (Cofounder, CEO), Ishay Green (Cofounder), Omri Haim (Chief Technology Officer) |
Industry | Computer software, remote support web application |
URL | www |
Soluto was a device protection software developer that helped users identify and correct problems in Microsoft Windows. [1] It developed an identically named product offering that integrated a mobile app, web portal, proactive communications, and remote device management into one service. As part of a premium service, Soluto enabled users to contact premier support technicians. Soluto offered access via the web as part of Soluto PC Management platform. [2]
Soluto was founded in 2008 and received US$1.6 million in seed funding from Proxima Ventures. This was followed-up with a $6.2M second round of financing led by Bessemer Venture Partners and joined by Giza Venture Capital, in March 2009. [3] After the 2009 financisation, Israeli politician Naftali Bennett was brought in by investors as CEO. Bennett made several structural changes to the company, bringing on his brothers, Asher and Dan, as co-executives. [4] Asher, a respected expert in cryptography and graduate of the Technion, worked on expanding the range of solutions, while Dan, a graduate of McGill University, brought expertise in managing technical startups, specializing in user protection, in their infancy. [5]
In 2013, Soluto was acquired by Asurion, LLC. [6] Soluto ceased operation of the Soluto PC Management platform on April 1, 2016. [7] at the time of purchase, it had 40 employees.
In 2022, Asurion decided to dissolve Soluto in order to "focus its current growth on the cellular market". [14] The dissolution process included closing down Soluto's R&D center in Tel Aviv, and laying off all of its 120 employees.
The original Soluto features are listed below.
The Soluto dashboard has 6 sections, [15] divided into categories of technical information that the user can see and remote actions the user can initiate: [16] [17]
Soluto uses a downloaded agent to transmit data to, and receive data from, Soluto's back-end servers. Data transmitted to Soluto includes the apps running during boot up, enabled browser toolbars and add-ons, hardware specs, and a specialized form of crash reports. The servers send back to the agent information such as solutions for recent crashes and the remote actions that were initiated by the user and need to occur. [19]
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