Zensar Technologies

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Zensar Technologies Ltd
Company type Public
Industry IT services
Predecessor International Computers Limited India
Founded1991;33 years ago (1991) [1]
Headquarters Pune, India
Key people
Manish Tandon (CEO and MD)
Services Digital supply chain, artificial intelligence, cloud infrastructure, data management, enterprise applications
RevenueIncrease2.svgUS$569.4 million(March'22) [2]
Number of employees
10300+ (2024 April)
Parent RPG Group
Website www.zensar.com

Zensar Technologies Limited is an Indian publicly traded software and services company. [3] The company's stock trades on the Bombay Stock Exchange and the National Stock Exchange of India. [4] A subsidiary of RPG Group, the company's chairman is Harsh Goenka. [5]

Contents

Zensar is a technology consulting and services company that caters to prestigious clients, including Forbes Global 2000 companies across four primary industries - banking, financial services, and insurance, manufacturing and consumer services, healthcare and life sciences, and technology, media, and telecom. Zensar’s business is spread between the Americas, [PR1] [DM2] the United Kingdom, parts of Europe, and South Africa. Zensar’s teams work out of 30+ global locations, including offices of acquired entities.

Zensar's unique value proposition lies in its "experience-led everything" approach, which encompasses a three-pronged strategy called experience, engineering, and engagement (EEE). EEE prioritizes delivering exceptional customer experiences, bolstered by robust engineering capabilities, leading to superior client engagement. To achieve this, Zensar combines deep industry knowledge with strong technical expertise and a commitment to building collaborative partnerships and lasting client relationships.

Zensar is also dedicated to developing value-driven, environmentally conscious, and human-centered products and services. As of April 2024, with 10,300+ employees across 30+ global locations, the company delivers a wide range of digital solutions and services:

  1. Experience Services that encompass designing, developing, and managing user-centric digital products and experiences.
  2. Advanced Engineering Services that focus on leveraging cutting-edge technologies like cloud, full-stack development, and generative AI to tackle critical digital challenges.
  3. Data Engineering and Analytics Services that empower clients to unlock the value of their data through optimized storage, analysis, and insights for improved decision-making.
  4. Foundation Services that provide the bedrock for IT operations, ensuring seamless management and optimization of essential infrastructure.
  5. Application Services that encompass the development, management, and maintenance of applications that drive core business functions.

History

Zensar traces its origin to 1922 when a British original-equipment manufacturing firm established a regional manufacturing unit in Pune, India. The firm evolved to become the Indian manufacturing arm of British computer maker ICL, and was renamed ICIM (International Computers Indian Manufacture). In 1963, ICIM listed on the Bombay Stock Exchange. In 1991, ICIM established a subsidiary company named International Computers Limited (ICIL), with a focus on software. In 1999, the original hardware division of ICIM was shuttered, leaving ICIM/ICIL as a purely software company.

In February 2000, the company renamed to Zensar. [1] Ganesh Natarajan became CEO in 2001, beginning a 15-year tenure. [6] From 2000 to 2005, the company focused on application management for its clients. [7] RPG Group, the Indian industrial conglomerate headquartered in Mumbai, Maharashtra, is the majority shareholder in the company. The company continues to have its headquarters in Pune in Western India.

By 2012, Zensar had approximately 11000 employees servicing 400 clients in over 20 global locations [8] and at the end of the 2019 financial year earned revenues of over US$550 million. [2] [9]

Sandeep Kishore was named Zensar's CEO in 2016, taking over from Ganesh Natarajan, [10] [6] with Zensar Technology backers being RPG Enterprises. In 2015, APAX Portfolio Company acquired a stake in Zensar from Electra Partners Mauritius. [9] [5]

As of October 2018, Zensar Technologies has offices in over 20 countries. [11] It is listed on both the National Stock Exchange of India (NSE) and the Bombay Stock Exchange (BSE) and is a component of several indices including the NSE's Nifty 500 and the S&P BSE 500. [12] In December 2020, Ajay S. Bhutoria was named Zensar's CEO. [3]

Zensar's business is spread between North America, United Kingdom, parts of Europe and South Africa. [13] Zensar's teams work out of 33 global locations, including offices of acquired entities.

In April 2023, its South African subsidiary marked the 1000th internship of young locals as part of the initiative launched in 2008 to prepare youth for the IT-sector. [14]

Acquisitions

The following is a list of acquisitions made by Zensar since 2005.

Ventures
VentureDateCompanyValueLocation baseCapabilities added
Acquisition2021M3biN/AUSCapabilities strengthened in Data Engineering and Advanced Analytics, Advanced Engineering and Experience Services.  Strengthens BFSI and other verticals [15]
Acquisition2018Cynosure INCUS$33mUSGuidewire capabilities. Entry into Property and Casualty Insurance sector. Core system modernization [16]
Acquisition2007ThoughtDigitalUS$24.9mUS [17]
Joint Venture 2013EZAN/ATokyoFormed Zensar Advanced Technologies [18] [19]
Acquisition2005OBT globalN/AHyderabad[ citation needed ]
Acquisition2010Akibia IncUS$100m Westborough, Massachusetts [20] [21] [22]
Acquisition2014Professional Access IncN/ANew York [23]
Acquisition2016Foolproof, Inc.N/ALondonUser Interface, User Experience Strategy & Planning

Design and create digital products for customers. [24]

Acquisition2017Keystone LogicN/AUS Omnichannel retail order and warehouse management [25] [26] Digital Supply Chain, Direct to Consumer fulfilment – Order Management, Warehouse Management expertise. Supply Chain Competency – Implement, Engineer, Optimize, Support
Acquisition2018Indigo SlateUS$18mUSDigital marketing services. CX, UX, Design & Content Development capabilities. High-quality digital studio and local CX/UX presence in the US [27]

Locations

Zensar has offices in 33 global locations. [28]

List of subsidiaries
NameLocation
Zensar Technologies UK Ltd.United Kingdom
Zensar Technologies B.V.Geneva
Zensar Technologies B.V.The Netherlands
Zensar Technologies KeizersgrachtThe Netherlands
Zensar Technologies HerriotstraßeFrankfurt, Germany
Zensar Technologies Regus Business Centre GmbHAustria
Zensar Technologies, Inc.United States of America
Zensar (Africa) Holdings (Pty) Ltd.Johannesburg

Awards and recognition

Zensar was the innovation award winner in the "Creating an Impact-IT Skills" category at India Perspectives 2018. Gartner Magic Quadrant named the company Niche Player 2019 for managed mobility services. [29] The company is often quoted by analysts in industry media for its expertise on enterprise IT spending, research consulting and advisory services. [30]

The company won the 2021 BIG Innovation Award for Technology. [31] The company also won at the 11th Annual Aegis Graham Bell Awards under the AI-Powered Innovation for Enterprise category. [32]

See also

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References

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