IRS impersonation scam

Last updated
A typical IRS impersonation scam robocall

An IRS impersonation scam is a class of telecommunications fraud and scam which targets American taxpayers by masquerading as Internal Revenue Service (IRS) collection officers. [1] The scammers operate by placing disturbing official-sounding calls to unsuspecting citizens, threatening them with arrest and frozen assets if thousands of dollars are not paid immediately, usually via gift cards or money orders. [2] According to the IRS, over 1,029,601 Americans have received threatening calls, and $29,100,604 has been reported lost to these call scams as of March 2016. [3] The problem has been assigned to the Treasury Inspector General for Tax Administration. [4] Studies highlight that most victims of these scams are aged 20-29 years old and women are more affected than men. One way to decrease the risks of an individual falling victim to IRS impersonation scams is through awareness programs. [5]

Contents

The scammers often request payment in the form of gift cards such as Google Play or iTunes cards, wire transfer, MoneyGram, or credit card. [6]

As of September 2017, several people from India have been arrested for impersonating IRS employees. [7]

The United Kingdom

Variations on this scam have targeted British taxpayers, pretending to be from HM Revenue and Customs (HMRC). Sometimes the scammers use telephone calls, [8] sometimes SMS text messages, and sometimes emails. [9] Versions include:

Canada

Another variation similarly targets Canadians by impersonating the Canada Revenue Agency and utilizing aggressive fear tactics, with at least 60,000 Canadian residents filing complaints from 2013 to 2018. [11]

Malaysia

Variations of this scam are common in Malaysia, where they are known as 'Macau scams'. In addition to posing as tax agents, these scams can involve fraudsters posing as police officers or bank workers. [12]

Response by companies

In response to a modus operandi by scammers where they coax victims into buying prepaid cards or gift cards for online services, companies such as Apple, along with the Federal Trade Commission, have posted advisories warning customers over the illicit use of gift cards by scammers, and not to give out the code to anyone they do not know. [13] [14] Retailers and supermarkets have also followed suit by putting up similar warnings on prepaid and gift card sections. [15] Amazon has also warned of the dangers of these scams by advising customers not to use Amazon.com Gift Cards for payment outside of Amazon or its affiliated properties and not to use gift cards for other retailers and brands outside of the intended brand. [16] Google Play has also published a similar warning on their website. [17]

See also

Related Research Articles

<span class="mw-page-title-main">Advance-fee scam</span> Type of confidence trick fraud

An advance-fee scam is a form of fraud and is one of the most common types of confidence tricks. The scam typically involves promising the victim a significant share of a large sum of money, in return for a small up-front payment, which the fraudster claims will be used to obtain the large sum. If a victim makes the payment, the fraudster either invents a series of further fees for the victim to pay or simply disappears.

Phone fraud, or more generally communications fraud, is the use of telecommunications products or services with the intention of illegally acquiring money from, or failing to pay, a telecommunication company or its customers.

<span class="mw-page-title-main">Gift card</span> Prepaid-stored-value money card

A gift card, also known as a gift certificate in North America, or gift voucher or gift token in the UK, is a prepaid stored-value money card, usually issued by a retailer or bank, to be used as an alternative to cash for purchases within a particular store or related businesses. Gift cards are also given out by employers or organizations as rewards or gifts. They may also be distributed by retailers and marketers as part of a promotion strategy, to entice the recipient to come in or return to the store, and at times such cards are called cash cards. Gift cards are generally redeemable only for purchases at the relevant retail premises and cannot be cashed out, and in some situations may be subject to an expiry date or fees. American Express, MasterCard, and Visa offer generic gift cards which need not be redeemed at particular stores, and which are widely used for cashback marketing strategies. A feature of these cards is that they are generally anonymous and are disposed of when the stored value on a card is exhausted.

<span class="mw-page-title-main">Internet fraud</span> Fraud or deception using the Internet

Internet fraud is a type of cybercrime fraud or deception which makes use of the Internet and could involve hiding of information or providing incorrect information for the purpose of tricking victims out of money, property, and inheritance. Internet fraud is not considered a single, distinctive crime but covers a range of illegal and illicit actions that are committed in cyberspace. It is, however, differentiated from theft since, in this case, the victim voluntarily and knowingly provides the information, money or property to the perpetrator. It is also distinguished by the way it involves temporally and spatially separated offenders.

A tax refund or tax rebate is a payment to the taxpayer due to the taxpayer having paid more tax than they owed.

<span class="mw-page-title-main">Caller ID spoofing</span> Phone caller faking the phone number sent to the recipient of a phone call

Caller ID spoofing is a spoofing attack which causes the telephone network's Caller ID to indicate to the receiver of a call that the originator of the call is a station other than the true originating station. This can lead to a display showing a phone number different from that of the telephone from which the call was placed.

<span class="mw-page-title-main">Romance scam</span> Confidence trick using romantic intentions

A romance scam is a confidence trick involving feigning romantic intentions towards a victim, gaining the victim's affection, and then using that goodwill to get the victim to send money to the scammer under false pretenses or to commit fraud against the victim. Fraudulent acts may involve access to the victim's money, bank accounts, credit cards, passports, e-mail accounts, or national identification numbers; or forcing the victims to commit financial fraud on their behalf.

Voice phishing, or vishing, is the use of telephony to conduct phishing attacks.

Telemarketing fraud is fraudulent selling conducted over the telephone. The term is also used for telephone fraud not involving selling.

<span class="mw-page-title-main">Green Dot Corporation</span> American issuer of prepaid debit cards

The Green Dot Corporation is an American financial technology and bank holding company headquartered in Austin, Texas. It is the world's largest prepaid debit card company by market capitalization. Green Dot is also a payment platform company and is the technology platform used by Apple Cash, Uber, and Intuit. The company was founded in 1999 by Steve Streit as a prepaid debit card for teenagers to shop online. In 2001, the company pivoted to serving the "unbanked" and "underbanked" communities. In 2010, Green Dot Corporation went public with a valuation of $2 billion. Since its inception, Green Dot has acquired a number of companies in the mobile, financial, and tax industries including Loopt, AccountNow, AchieveCard, UniRush Financial Services, and Santa Barbara Tax Products Group.

Identity theft involves obtaining somebody else's identifying information and using it for a criminal purpose. Most often that purpose is to commit financial fraud, such as by obtaining loans or credits in the name of the person whose identity has been stolen. Stolen identifying information might also be used for other reasons, such as to obtain identification cards or for purposes of employment by somebody not legally authorized to work in the United States.

<span class="mw-page-title-main">Technical support scam</span> Type of fraud and confidence trick

A technical support scam, or tech support scam, is a type of fraud in which a scammer claims to offer a legitimate technical support service. Victims contact scammers in a variety of ways, often through fake pop-ups resembling error messages or via fake "help lines" advertised on websites owned by the scammers. Technical support scammers use social engineering and a variety of confidence tricks to persuade their victim of the presence of problems on their computer or mobile device, such as a malware infection, when there are no issues with the victim's device. The scammer will then persuade the victim to pay to fix the fictitious "problems" that they claim to have found. Payment is made to the scammer through ways which are hard to trace and have fewer consumer protections in place which could allow the victim to claim their money back, usually through gift cards.

Can You Hear Me? is an alleged telephone scam that started occurring in the United States and Canada in 2017. It is alternatively known as the Say "Yes" Scam. Reports of this scam and warnings to the public have continued into 2020 in the US. There have also been several reports of the same kind of incidents happening in Europe. Questions have been raised as to whether such a scam actually occurred, or if it occurred in the form generally described.

Utility scams are fraudulent acts where a perpetrator calls or arrives unannounced at a utility customer's house in an attempt to take money or sell unnecessary energy accessories through misrepresentation. Often, the fraud involves telling the victim that he or she owes the utility company money and that their power, gas, or water will be shut off immediately unless payment is made.

<span class="mw-page-title-main">Kitboga (streamer)</span> American YouTuber, Twitch streamer, and scambaiter

Kitboga is the Internet alias of an American Twitch streamer and YouTuber whose content primarily focuses on scam baiting against phone fraud. His channel has over 1 million followers on Twitch, and his YouTube channel has over 3 million subscribers.

An SSA impersonation scam, or SSA scam, is a class of telecommunications fraud and scam which targets citizens of the United States by impersonating personnel of the Social Security Administration. SSA scams are typically initiated by pre-recorded messages, or robocalls, which are designed to panic the victim so that they follow the scammer's instructions. In 2018, over 35,000 incidences of SSA scam robocalls were reported to the Better Business Bureau, and the total losses of victims added up to over $10 million. It is believed that approximately 47% of Americans were subject to an SSA impersonation scam robocall during a three-month period in mid- to late 2020, and that 21% of seniors were targeted by at least three SSA scam robocalls in the same time period.

An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith. In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money. The scammer then attempts to convince the victim to return the difference between the sent amount and the intended amount. This scam can take a number of forms, including check overpayment scams and online refund scams.

<span class="mw-page-title-main">COVID-19 scams</span> Scams related to COVID-19

COVID-19 scams are frauds whose cover story primarily relies on the existence of the COVID-19 pandemic. Such scams have been reported in multiple countries, primarily the United States, Canada and the United Kingdom.

Scammer Payback, also known by his nickname "Pierogi", is the internet alias of an American YouTuber and streamer who specializes in creating content about scam baiting against phone scams. Pierogi works against a variety of scams over the phone, such as technical support scams, refund scams, social security scams, and IRS impersonation scams.

References

  1. "Phone Scams Continue to be a Serious Threat, Remain on IRS "Dirty Dozen" List of Tax Scams for the 2016 Filing Season". IRS. Retrieved 28 March 2016.
  2. "IRS Urges Public to Stay Alert for Scam Phone Calls". IRS. October 21, 2015. Retrieved 28 March 2016.
  3. "IRS: Over $29 Million Lost in Fraud Phone Scams". March 11, 2016. Retrieved 28 March 2016.
  4. "IRS Impersonation Scam Reporting". Treasury Inspector General for Tax Administration. Retrieved 28 March 2016.
  5. Datta, Priyanka; Panda, Surya Narayan; Tanwar, Sarvesh; Kaushal, Rajesh Kumar (March 2020). "A Technical Review Report on Cyber Crimes in India". 2020 International Conference on Emerging Smart Computing and Informatics (ESCI). pp. 269–275. doi:10.1109/ESCI48226.2020.9167567. ISBN   978-1-7281-5263-9. S2CID   221280189.
  6. "Tax Scams / Consumer Alerts | Internal Revenue Service".
  7. "2017 TNT 182-6 TAX CRIME ROUNDUP". 21 September 2017.
  8. 1 2 Scam Warning: Phone message threatens HMRC lawsuit, Tax Volunteers, 22 July 2016, retrieved 2 September 2018
  9. 1 2 HMRC warns on tax refund scams, HM Revenue & Customs, 9 May 2018, retrieved 2 September 2018
  10. Knapman, Joshua (12 June 2018), Scammers claiming to be from HMRC targeting people by phone, Wales Online, retrieved 2 September 2018
  11. "60,000 Canadians have complained about the CRA phone scam — but Indian police say Canada isn't asking for help | CBC News". Archived from the original on 2018-09-21.
  12. "Big phish: how Asia's cyber scammers stay one step ahead of the banks". South China Morning Post. 2022-01-26. Retrieved 2024-01-13.
  13. "iTunes Gift Card Scams - Official Apple Support". Apple Inc. Retrieved 28 September 2018.
  14. Herbert, Amy (10 May 2016). "Scammers push people to pay with iTunes gift cards". Federal Trade Commission . Retrieved 28 September 2018.
  15. Tompor, Susan (21 September 2016). "New scam: Student puts $1,762 on iTunes cards to pay IRS". Detroit Free Press . Retrieved 28 September 2018.
  16. "Amazon.com Gift Card Scams". Amazon.com . Retrieved 1 May 2021.
  17. "What to do if you're a victim of a gift card scam". Google Play . Retrieved 1 May 2021.