Computer operator

Last updated

A computer operator is a role in IT which oversees the running of computer systems, ensuring that the machines, and computers are running properly. [1] The job of a computer operator as defined by the United States Bureau of Labor Statistics is to "monitor and control ... and respond to ... enter commands ... set controls on computer and peripheral devices. This Excludes Data Entry." [2]

Contents

Overview

The position has evolved from its beginnings in the punched card era. A Bureau of Labor Statistics report published in 2018 showed that, in the public sector, a major employer of those categorized as Computer Operator was United States Postal Service. In the private sector, companies involved in data processing, hosting, or related services employed computer operators at an even higher rate. The states with the highest employment for computer operators, as of 2018, are: New York, Texas, California, New Jersey, and Florida. [1]

Job role description

The former role of a computer operator was to work with mainframe computers which required a great deal of management day-to-day including manually running batch jobs; however, now they often work with a variety of different systems and applications. The computer operator normally works in a server room or a data center, but can also work remotely so that they can operate systems across multiple sites. Most of their duties are taught on the job,[ citation needed ] as their job description will vary according to the systems they help to manage.

Responsibilities of a computer operator may include:

The role also includes maintaining records and logging events, listing each backup that is run, each machine malfunction and program abnormal termination. Operators assist system administrators and programmers in testing and debugging of new systems and programs prior to their becoming production environments.

Modern-day computing has led to a greater proliferation of personal computers, with a rapid change from older mainframe systems to newer self-managing systems. This is reflected in the operator's role. Tasks may include managing the backup systems, cycling tapes or other media, filling and maintaining printers. Overall the operator fills in as a lower level system administrator or operations analyst. Most operations departments work 24x7.

A computer operator also has knowledge of disaster recovery and business continuity procedures. Formerly, this would have meant sending physical data tapes offsite, but now the data is more than likely transmitted over computer networks.

Specializations

Console operator

A console operator interacts with a front panel or a multi-user system's console

These individuals would be trained to use specialized equipment related to their duties.

Beyond the IBM System/360 era

One example of specific hardware used by a console operator is the IBM 3066 Model 2 system console, which included a light pen [ citation needed ] as an interface device. Other then-new features were:

A console printer (up to 85 characters per second) to provide hard copy was optional when the console was in display mode, and required when it was in printer-keyboard mode.[ citation needed ]

Peripherals operator

A peripherals operator uses dedicated peripheral equipment connected to computer(s) such as printers, scanners, or storage devices for data transfer to and/or from computers. [3]

Tape operator

An IBM 1401 mainframe computer at Kiel municipality, 1965. Background: Computer operator replacing a tape. Elektronische Datenverarbeitungsanlage IBM 1401 (Kiel 36.485).jpg
An IBM 1401 mainframe computer at Kiel municipality, 1965. Background: Computer operator replacing a tape.

Historically, tape operators were in charge of swapping out reels of paper tape, reels of magnetic tape or magnetic tape cartridges that stored computer data or instructions.

Card reader operator

Since the rows were named 12, 11, 0, 1, 2, ... 9 the bottom of the card was called the Nine-edge, and the top was called the Twelve-edge. FortranCardPROJ039.agr.jpg
Since the rows were named 12, 11, 0, 1, 2, ... 9 the bottom of the card was called the Nine-edge, and the top was called the Twelve-edge.

Depending on the type of card reader, either the "9-edge" or the "12-edge" was towards the card reader operator inserting the cards - but the deck of cards was always placed face down.

The United States Army's wordings were:

  • Load cards in hopper face down, 12 edge out, column 1 to the left (1977) [4]
  • Place cards in hopper face down with 12 edge to operator (1981) [5]
    12 edge / face down : IBM orientation.
  • nine-edge (also face down) : some other card readers.

Printer operator

In addition to filing or delivering computer printouts, [6] a printer operator at times loads standard or, as directed by a console operator or a remote console, specialized forms.

Tab operator

A 407 at U.S. Army's Redstone Arsenal in 1961. Ibm407 tabulator 1961 01.redstone.jpg
A 407 at U.S. Army's Redstone Arsenal in 1961.

The tab operator (short for tabulating) would be responsible for preparing and operating tabulating machines to produce statistical results. [9] Hardware such as the IBM 08x sorter series [ citation needed ] were called tabulating equipment. The 1980 census specifically counted Tab operators ("Tabulating-machine operator"). [10]

Tape librarian

A tape librarian is responsible for the management, storage, and reporting involving data storage tapes. The tape librarian would develop and/or maintain an organization system for the storage and retrieval of tapes, [11] and assist in disaster recovery. Additionally, the librarian would ensure the integrity of the tapes, and submit recommendations for replacement when needed. [12] Some examples of equipment a tape librarian may work with are the IBM 3850.

See also

Notes

  1. 1 2 Possibly with a pointing device, e.g., light pen, mouse
  2. Write-to-operator (WTO) / WTOR = with Reply
  3. such as for a blank tape
  4. Among the few retained: "system clear" and "cooling reset alarm"
  5. the 360/85 article includes a photo of same.

Related Research Articles

<span class="mw-page-title-main">IBM System/360</span> IBM mainframe computer family (1964–1977)

The IBM System/360 (S/360) is a family of mainframe computer systems that was announced by IBM on April 7, 1964, and delivered between 1965 and 1978. It was the first family of computers designed to cover both commercial and scientific applications and a complete range of applications from small to large. The design distinguished between architecture and implementation, allowing IBM to release a suite of compatible designs at different prices. All but the only partially compatible Model 44 and the most expensive systems use microcode to implement the instruction set, featuring 8-bit byte addressing and binary, decimal and hexadecimal floating-point calculations.

<span class="mw-page-title-main">Punched tape</span> Data storage device

Punched tape or perforated paper tape is a form of data storage device that consists of a long strip of paper through which small holes are punched. It was developed from and was subsequently used alongside punched cards, the difference being that the tape is continuous.

A peripheral device, or simply peripheral, is an auxiliary hardware device used to transfer information into and out of a computer. The term peripheral device refers to all hardware components that are attached to a computer and are controlled by the computer system, but they are not the core components of the computer.

<span class="mw-page-title-main">IBM 1620</span> Small IBM scientific computer released in 1959

The IBM 1620 was announced by IBM on October 21, 1959, and marketed as an inexpensive scientific computer. After a total production of about two thousand machines, it was withdrawn on November 19, 1970. Modified versions of the 1620 were used as the CPU of the IBM 1710 and IBM 1720 Industrial Process Control Systems.

Electronic data processing (EDP) can refer to the use of automated methods to process commercial data. Typically, this uses relatively simple, repetitive activities to process large volumes of similar information. For example: stock updates applied to an inventory, banking transactions applied to account and customer master files, booking and ticketing transactions to an airline's reservation system, billing for utility services. The modifier "electronic" or "automatic" was used with "data processing" (DP), especially c. 1960, to distinguish human clerical data processing from that done by computer.

<span class="mw-page-title-main">Spooling</span> Form of multitasking in computers

In computing, spooling is a specialized form of multi-programming for the purpose of copying data between different devices. In contemporary systems, it is usually used for mediating between a computer application and a slow peripheral, such as a printer. Spooling allows programs to "hand off" work to be done by the peripheral and then proceed to other tasks, or to not begin until input has been transcribed. A dedicated program, the spooler, maintains an orderly sequence of jobs for the peripheral and feeds it data at its own rate. Conversely, for slow input peripherals, such as a card reader, a spooler can maintain a sequence of computational jobs waiting for data, starting each job when all of the relevant input is available; see batch processing. The spool itself refers to the sequence of jobs, or the storage area where they are held. In many cases, the spooler is able to drive devices at their full rated speed with minimal impact on other processing.

<span class="mw-page-title-main">IBM 1130</span> 16-bit IBM minicomputer introduced in 1965

The IBM 1130 Computing System, introduced in 1965, was IBM's least expensive computer at that time. A binary 16-bit machine, it was marketed to price-sensitive, computing-intensive technical markets, like education and engineering, succeeding the decimal IBM 1620 in that market segment. Typical installations included a 1 megabyte disk drive that stored the operating system, compilers and object programs, with program source generated and maintained on punched cards. Fortran was the most common programming language used, but several others, including APL, were available.

<span class="mw-page-title-main">Unit record equipment</span> Electromechanical machines which processed data using punch cards

Starting at the end of the nineteenth century, well before the advent of electronic computers, data processing was performed using electromechanical machines collectively referred to as unit record equipment, electric accounting machines (EAM) or tabulating machines. Unit record machines came to be as ubiquitous in industry and government in the first two-thirds of the twentieth century as computers became in the last third. They allowed large volume, sophisticated data-processing tasks to be accomplished before electronic computers were invented and while they were still in their infancy. This data processing was accomplished by processing punched cards through various unit record machines in a carefully choreographed progression. This progression, or flow, from machine to machine was often planned and documented with detailed flowcharts that used standardized symbols for documents and the various machine functions. All but the earliest machines had high-speed mechanical feeders to process cards at rates from around 100 to 2,000 per minute, sensing punched holes with mechanical, electrical, or, later, optical sensors. The operation of many machines was directed by the use of a removable plugboard, control panel, or connection box. Initially all machines were manual or electromechanical. The first use of an electronic component was in 1937 when a photocell was used in a Social Security bill-feed machine. Electronic components were used on other machines beginning in the late 1940s.

<span class="mw-page-title-main">Keypunch</span> Device for punching holes into paper cards

A keypunch is a device for precisely punching holes into stiff paper cards at specific locations as determined by keys struck by a human operator. Other devices included here for that same function include the gang punch, the pantograph punch, and the stamp. The term was also used for similar machines used by humans to transcribe data onto punched tape media.

<span class="mw-page-title-main">IBM System/3</span> IBM midrange computer (1969–1985)

The IBM System/3 was an IBM midrange computer introduced in 1969, and marketed until 1985. It was produced by IBM Rochester in Minnesota as a low-end business computer aimed at smaller organizations that still used IBM 1400 series computers or unit record equipment. The first member of what IBM refers to as their "midrange" line, it also introduced the RPG II programming language. It is the first ancestor in the product line whose current version is the IBM i series and includes the highly successful AS/400.

<span class="mw-page-title-main">Tabulating machine</span> Late 19th-century machine for summarizing information stored on punch cards

The tabulating machine was an electromechanical machine designed to assist in summarizing information stored on punched cards. Invented by Herman Hollerith, the machine was developed to help process data for the 1890 U.S. Census. Later models were widely used for business applications such as accounting and inventory control. It spawned a class of machines, known as unit record equipment, and the data processing industry.

<span class="mw-page-title-main">IBM 7070</span> Decimal computer introduced by IBM in 1958

IBM 7070 is a decimal-architecture intermediate data-processing system that was introduced by IBM in 1958. It was part of the IBM 700/7000 series, and was based on discrete transistors rather than the vacuum tubes of the 1950s. It was the company's first transistorized stored-program computer.

<span class="mw-page-title-main">Computer programming in the punched card era</span> History of computer programming using punch cards

From the invention of computer programming languages up to the mid-1970s, most computer programmers created, edited and stored their programs line by line on punch cards.

The IBM 2780 and the IBM 3780 are devices developed by IBM to perform remote job entry (RJE) and other batch functions over telephone lines; they communicate with the mainframe via Binary Synchronous Communications and replaced older terminals using synchronous transmit-receive (STR). In addition, IBM has developed workstation programs for the 1130, 360/20, 2922, System/360 other than 360/20, System/370 and System/3.

<span class="mw-page-title-main">Punched card input/output</span> Computer peripheral device

A computer punched card reader or just computer card reader is a computer input device used to read computer programs in either source or executable form and data from punched cards. A computer card punch is a computer output device that punches holes in cards. Sometimes computer punch card readers were combined with computer card punches and, later, other devices to form multifunction machines.

<span class="mw-page-title-main">MDS 2400</span> Early electrical communications computer

The MDS 2400 was a small floor-standing computer manufactured by Mohawk Data Sciences Corporation. The machine was originally developed by Atron Corporation as the Atron 501 Datamanager, introduced in 1969. It was marketed primarily for remote job entry applications and promoted as The Peripheral Processor.

<span class="mw-page-title-main">IBM System/360 Model 20</span> Low-end IBM computer model from 1960s

The IBM System/360 Model 20 is the smallest member of the IBM System/360 family announced in November 1964. The Model 20 supports only a subset of the System/360 instruction set, with binary numbers limited to 16 bits and no floating point. In later years it would have been classified as a 16-bit minicomputer rather than a mainframe, but the term "minicomputer" was not current, and in any case IBM wanted to emphasize the compatibility of the Model 20 rather than its differences from the rest of the System/360 line. It does, however, have the full System/360 decimal instruction set, that allows for addition, subtraction, product, and dividend of up to 31 decimal digits.

The IBM 2922 Programmable Terminal is a Remote Job Entry (RJE) terminal introduced by IBM in 1972. The 2922 communicates using Binary Synchronous Communications (Bisync).

<span class="mw-page-title-main">IBM System/360 Model 25</span> Low-end IBM computer model from late-1960s

The IBM System/360 Model 25 is a low-end member of the IBM System/360 family. It was announced on January 3, 1968, 3 years before the IBM System/360 Model 22, as a "bridge between its old and new computing systems".

References

  1. 1 2 "Computer Operators". Bureau of Labor Statistics . Retrieved August 2, 2017.
  2. "Occupational Employment and Wages, May 2018: 43-9011 Computer Operators". Bureau of Labor Statistics.
  3. "Work Processes Schedule". United Services Military Apprenticeship Program (USMAP). Retrieved June 11, 2019.
  4. Soldier's manual: digital subscriber terminal equipment repairman, MOS 34F, skill levels two and three. Department of Defense, Department of the Army, Headquarters. 1977.
  5. MOS 72E: combat telecommunications center operator. 1981.
  6. V Chachra (1982). "Computing in Higher Education: A Planning Perspective" (PDF).
  7. "Tab Operator Jobs In Australia". .. positions at kwinana, star entertainment ... including bartenders related to tab operator
  8. Gary Regan (2003). The Joy of Mixology. p. 67. ISBN   0609608843. When people run a tab (ask to pay at the end of the evening rather than ...
  9. Morgan, Richard. "TABULATING MACHINE OPERATOR (400)". militaryyearbookproject.com. Retrieved June 11, 2019.
  10. 1980 Census of Population: Classified Index of Industries. United States. Bureau of the Census. 1980.
  11. Bruce Carrell; D. Boyer. "Information Systems" (PDF). The tape librarian records the location of all tapes that are created
  12. "Tape Librarian" (PDF). Westchester County Government. Retrieved June 13, 2019.