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Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft Office suite. Though primarily an email client, Outlook also includes such functions as calendaring, task managing, contact managing, note-taking, journal logging, and web browsing.
A voicemail system is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products, and services, using an ordinary phone. The term is also used more broadly to denote any system of conveying a stored telecommunications voice messages, including using an answering machine. Most cell phone services offer voicemail as a basic feature; many corporate private branch exchanges include versatile internal voice-messaging services, and *98 vertical service code subscription is available to most individual and small business landline subscribers.
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Google Talk was an instant messaging service that provided both text and voice communication. The instant messaging service was variously referred to colloquially as Gchat, Gtalk, or Gmessage among its users.
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Visual voicemail is direct-access voicemail with a visual interface. Such an interface presents a list of messages for playback, as opposed to the sequential listening required using traditional voicemail, and may include a transcript of each message. In 2007, Apple's iPhone was the first cell phone promoting this feature.
Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice, mobility features, audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging. UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
Fixed–mobile convergence (FMC) is a change in telecommunications that removes differences between fixed and mobile networks.
Voxeo Corporation was a technology company that specialized in providing development platforms for unified customer experience (self-service) and unified communications applications. Voxeo was headquartered in Orlando, Florida with main offices in Cologne, Germany; Beijing, China; London, UK and San Francisco, US.
Callware Technologies, Inc. (Callware) is a software company in the telecommunication industry, headquartered in Salt Lake City, Utah. It specializes in developing unified communication and unified messaging solutions for the US Department of Defense, government, educational institutions, and mid to enterprise business.
Loquendo is a multinational computer software technology corporation, headquartered in Torino, Italy, that provides speech recognition, speech synthesis, speaker verification and identification applications. Loquendo, which was founded in 2001 under the Telecom Italia Lab, also had offices in United Kingdom, Spain, Germany, France, and the United States.
References
- ↑ Avaya is one of the successor companies to what was originally Western Electric, the equipment manufacturing division of AT&T and the Bell System.
- ↑ "Definity AUDIX System Release 4.0". Avaya. May 1999. Retrieved March 20, 2011.
- ↑ Bob Wallace (March 26, 1990). AT&T to sell Audix voice mail as stand-alone unit. Network World. p. 47. Retrieved March 19, 2011.
