Alert messaging

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An example of an alert from the National Weather Service. National Weather Service Emergency Alert on an iPhone - Tornado Warning.jpg
An example of an alert from the National Weather Service.

Alert messaging (or alert notification) is machine-to-person communication that is important or time-sensitive. An alert may be a calendar reminder or a notification of a new message.

Contents

Alert messaging emerged from the study of personal information management (PIM),[ citation needed ] the science of discovering how people perform certain tasks to acquire, organize, maintain, retrieve and use information relevant to them. Alert notification is a natural evolution of the concept of RSS [1] which makes it possible for people to keep up with web sites in an automated manner. Alerting makes it possible for people to keep up with the information that matters most to them.

Alerts are typically delivered through a notification system and the most common application of the service is machine-to-person communication. Very basic services provide notification services via email or SMS. More advanced systems (for example AOL) provides users with the choice of selecting a preferred delivery channel such as e-mail, Short Message Service (SMS), instant messaging (IM), via voice through voice portals, desktop alerts and more. Novel approaches provide users with the ability to schedule their own alerts (for example Outlook Calendar). The most sophisticated service providers embrace all capabilities, aggregating a multitude of reminder, notifications and alert, catering the delivery system to the specific context of the content being delivered thus enabling users to create sophisticated scenarios.

Alerts and spam

The notion of content being delivered to users has received negative connotation over the years[ citation needed ] and is sometimes labeled as spamming, particularly for information that hasn't been requested by the user. The advent of technologies such as RSS and now alert notification are an effort directed to creating an antithesis to spam: the information being received by users is exclusively from opt-in requests.

FCC

The Federal Communications Commission is continually working to improve their ability to put in place a notification system in case of emergency, in an attempt to help protect citizens. [2] The first system was the Emergency Broadcast System, an emergency warning system in the United States, used from 1963 to 1997, when it was replaced by the Emergency Alert System. On April 9, 2008, the FCC approved an emergency alert text-messaging system so that cellular telephone users can get text message alerts in case of emergencies. [3]

Related Research Articles

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<span class="mw-page-title-main">Emergency Alert System</span> Method of emergency broadcasting in the United States

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<span class="mw-page-title-main">Text messaging</span> Act of typing and sending a brief, digital message

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<span class="mw-page-title-main">Mobile phone spam</span> Unwanted communication through a mobile phone

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<span class="mw-page-title-main">Wireless Emergency Alerts</span> Mobile device emergency announcement system in the United States

Wireless Emergency Alerts, is an alerting network in the United States designed to disseminate emergency alerts to mobile devices such as cell phones and pagers. Organizations are able to disseminate and coordinate emergency alerts and warning messages through WEA and other public systems by means of the Integrated Public Alert and Warning System.

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An emergency communication system (ECS) is any system that is organized for the primary purpose of supporting one-way and two-way communication of emergency information between both individuals and groups of individuals. These systems are commonly designed to convey information over multiple types of devices, from signal lights to text messaging to live, streaming video, forming a unified communication system intended to optimize communications during emergencies. Contrary to emergency notification systems, which generally deliver emergency information in one direction, emergency communication systems are typically capable of both initiating and receiving information between multiple parties. These systems are often made up of both input devices, sensors, and output/communication devices. Therefore, the origination of information can occur from a variety of sources and locations, from which the system will disseminate that information to one or more target audiences.

OpenMarket Inc. is a privately owned subsidiary of Infobip that provides cloud-based mobile messaging solutions to enterprises, including global one-way and two-way SMS, MMS, RCS, short codes, local numbers and text-enabled toll-free messaging solutions. The company is headquartered in Seattle, Washington, United States, with offices in Detroit, London, Sydney, Pune and Guadalajara.

Amazon Simple Notification Service is a notification service provided as part of Amazon Web Services since 2010. It provides a low-cost infrastructure for the mass delivery of messages.

An emergency notification app is a software application designed to broadcast emergency notifications to one or multiple groups of contacts via various delivery methods. It is built to run on mobile devices such as smartphones and tablet computers. An emergency notification app may be part of a wider emergency notification system or it may be provided as an alternative to such a system.

<span class="mw-page-title-main">EU-Alert</span>

EU-Alert is the generic term for the European Public Warning Service based upon Cell Broadcast technology. EU-Alert is compatible with Wireless Emergency Alerts (WEA) formerly known as the Commercial Mobile Alert System (CMAS) standard as used in the United States. Since 2012, and by default, mobile phone OSes like Android, iOS, and Windows support EU-Alert/WEA/CMAS via Cell Broadcast for public warning messages.

References

  1. Mallawaarachchi, Vijini; Meegahapola, Lakmal; Madhushanka, Roshan; Heshan, Eranga; Meedeniya, Dulani; Jayarathna, Sampath (2020-05-29). "Change Detection and Notification of Web Pages: A Survey". ACM Computing Surveys. 53 (1): 1–35. arXiv: 1901.02660 . doi:10.1145/3369876. ISSN   0360-0300. S2CID   57759312.
  2. Von Ah, Andrew (6 February 2020). "EMERGENCY ALERTING: Agencies Need to Address Pending Applications and Monitor Industry Progress on System Improvements" (PDF). GAO Report: 62 via MasterFILE Premier.
  3. Batchelor, Laura; Jennifer Rizzo (10 April 2008). "FCC approves emergency alert text-messaging system". CNN.com. Retrieved 2 March 2011.

See also