 | |
| Company type | Subsidiary of Frontdoor Inc. |
|---|---|
| Industry | Home warranty |
| Founded | 1971 Memphis, Tennessee, U.S. |
| Headquarters | Memphis, Tennessee, U.S. |
Area served | Nationwide |
Key people | Bill Cobb, CEO |
| Services | Home warranty |
Number of employees | 2,000 |
| Parent | Frontdoor Inc. |
| Website | www |
American Home Shield Corporation is an American home warranty company based in Memphis, Tennessee. [1] [2] [3] [4] It administers home warranty contracts on major home systems and appliances. [2] [3] [5] [6] [7] [8]
American Home Shield was founded in 1971 and operated independently until it was acquired by ServiceMaster in 1989. [9] In 2018, the American Home Shield business was spun off under Frontdoor, Inc., a new, publicly traded company on the NASDAQ (ticker symbol FTDR). American Home Shield serves over 2 million customers across 49 states and the District of Columbia. It is one of the largest home warranty providers in the United States. [10] [11] The company works with over 16,000 independent contractor firms and 60,000 technicians in the U.S. [12] [13] The headquarters are in Memphis, Tennessee. [1] [14]
In 2019, Frontdoor, Inc. acquired Streem, Inc., which uses enhanced augmented reality, computer vision, and machine learning to help home services professionals diagnose home breakdowns virtually and assess if any parts are needed prior to the initial in-home visit. [15] American Home Shield now uses Streem technology as part of their service process in available markets. Frontdoor launched American Home Shield ProConnect in 2020 [16] to offer on-demand home maintenance services. American Home Shield ProConnect is available in 37 markets. [17]
The company’s corporate headquarters is located in the heart of downtown Memphis, Tennessee. In March 2020, American Home Shield transitioned all employees to a virtual work environment due to the COVID-19 pandemic. In mid-2021, the company announced that it would be virtual-first company. They outsource all of their customer service to other countries.
In 2021, American Home Shield launched three new home warranty plan products.
Product names include (ranging from least to most expensive):
In 2022, American Home Shield launched three new home warranty plan products for people buying or selling a home as part of the real estate transaction.
Consumer electronics or home electronics are electronic equipment intended for everyday use, typically in private homes. Consumer electronics include devices used for entertainment, communications and recreation. These products are usually referred to as black goods due to many products being housed in black or dark casings. This term is used to distinguish them from "white goods" which are meant for housekeeping tasks, such as washing machines and refrigerators, although nowadays, these would be considered black goods, some of these being connected to the Internet. In British English, they are often called brown goods by producers and sellers. In the 2010s, this distinction is absent in large big box consumer electronics stores, which sell entertainment, communication and home office devices, light fixtures and appliances, including the bathroom type.
Sears Canada Inc. was a publicly-traded Canadian company affiliated with the American-based Sears department store chain. In operation from 1952 until January 14, 2018, and headquartered in Toronto, Ontario, the company began as Simpsons-Sears—a joint venture between the Canadian Simpsons department store chain and the American Sears chain—which operated a national mail order business and co-branded Simpsons-Sears stores modelled after those of Sears in the U.S. After the Hudson's Bay Company purchased Simpsons in 1978, the joint venture was dismantled and Hudson's Bay sold its shares in the joint venture to Sears; with Sears now fully owning the company, it was renamed Sears Canada Inc. in 1984. In 1999, Sears Canada acquired the remaining assets and locations of the historic Canadian chain Eaton's. From 2014, Sears Holdings owned a 10% share in the company. ESL Investments was the largest shareholder of Sears Canada.
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PTC Inc. is a computer software and services company founded in 1985 and headquartered in Boston, Massachusetts. The company was a pioneer in parametric, associative feature-based, solid computer-aided design (CAD) modeling software in 1988, including an Internet-based product for Product Lifecycle Management (PLM) in 1998. PTC markets products and services and an Internet of Things (IoT) and augmented reality (AR) platform for partners and developers.
An extended warranty, sometimes called a service agreement, a service contract, or a maintenance agreement, is a prolonged warranty offered to consumers in addition to the standard warranty on new items. The extended warranty may be offered by the warranty administrator, the retailer or the manufacturer. Extended warranties cost extra and for a percentage of the item's retail price. Occasionally, some extended warranties that are purchased for multiple years state in writing that during the first year, the consumer must still deal with the manufacturer in the occurrence of malfunction. Thus, what is often promoted as a five-year extended guarantee, for example, is actually only a four-year guarantee.
In law, a warranty is an expressed or implied promise or assurance of some kind. The term's meaning varies across legal subjects. In property law, it refers to a covenant by the grantor of a deed. In insurance law, it refers to a promise by the purchaser of an insurance about the thing or person to be insured.
Netgear, Inc., is an American computer networking company based in San Jose, California, with offices in about 22 other countries. It produces networking hardware for consumers, businesses, and service providers. The company operates in three business segments: retail, commercial, and as a service provider.
Magic Chef, Inc. is an appliance brand currently owned by CNA International Inc.
Asurion, LLC is a privately held company based in Nashville, Tennessee, that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 19,000 employees serving 280 million consumers.
ServiceMaster Brands is an American privately held company owned by Roark Capital Group that provides residential and commercial services. Its headquarters are located in Atlanta, Georgia, after moving there in 2020 from Memphis, Tennessee.
The DeWalt Industrial Tool Company is an American worldwide manufacturer of power tools and hand tools for the construction, manufacturing and woodworking industries, as well as home craftspeople. DeWalt is a registered trademark of Black & Decker (U.S.) Inc., a subsidiary of Stanley Black & Decker.
GE Appliances is an American home appliance manufacturer based in Louisville, Kentucky. It has been majority owned by Chinese multinational home appliances company Haier since 2016. It is one of the largest appliance companies in the United States and manufactures appliances under several brands, including GE, GE Profile, Café, Monogram, Haier and Hotpoint. The company also owns FirstBuild, a co-creation community and micro-factory on the University of Louisville's campus in Louisville, Kentucky. Another FirstBuild location is in South Korea, and a FirstBuild location in India opened its doors in 2019.
H. H. Gregg, Inc., is an American online retailer and former retail chain of consumer electronics and home appliances in the Midwest, Northeast, and Southeast United States, that operated stores in 20 states including Alabama, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, Missouri, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia and Wisconsin. Valor Group LLC purchased the brand from the company's bankruptcy trustee for $400,000 in 2017. H.H. Gregg closed all stores in liquidation and had been operating as an online-only retailer since August that year. Founded in Princeton, Indiana, in 1955, H. H. Gregg was headquartered in Indianapolis, Indiana, when it ceased operating. Its retail offerings included home entertainment video and audio products, computers, and other selected consumer electronics; home appliances, such as refrigerators, ranges, dishwashers, freezers, washers, and dryers; and other products and services, including mattresses. The company announced on November 24, 2008, that it would begin selling popular gaming systems such as Wii, Xbox 360 and PlayStation 3.
Inventory Locator Service, LLC (ILS) is an American company that started the first e-Marketplace for aviation, marine, and defense industries. ILS has its headquarters in Memphis, Tennessee, United States of America; with relationships globally, especially in North America, through its parent company CAMP Systems, Inc., a subsidiary of Hearst Corporation. Inventory Locator Service was started in May 1979 by John Williams, founder of The Memphis Group, an aircraft parts dealer. ILS provided a business-to-business marketplace for its subscribers to search among millions of parts and negotiate orders.
Goodman Manufacturing is an American company operating as an independent subsidiary of Daikin Group, the world's largest manufacturer of heating, ventilation and air conditioning products and systems. The company, founded in 1975 and based in Waller, Texas, manufactures residential heating and cooling systems.
Midea Group is a Chinese electrical appliance manufacturer, headquartered in Beijiao town, Shunde District, Foshan, Guangdong and listed on Shenzhen Stock Exchange. As of 2021, the firm employed approximately 150,000 people in China and overseas with 200 subsidiaries and over 60 overseas branches. Midea Group is listed on Shenzhen Stock Exchange since 2013. It has been listed on the Fortune Global 500 since July 2016. Midea produces lighting, water appliances, floor care, small kitchen appliances, laundry, large cooking appliances, and refrigeration appliances. It is the largest microwave oven manufacturer, and acts an OEM for many brands. It also has a long history in producing home and commercial products in heating, ventilation and air conditioning (HVAC). It is the world's largest producer of industrial robots and appliances.
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