Amir Simon Hannan MBE is an English doctor who works as a General Practitioner in Tameside and has pioneered patients having access and understanding to their Electronic health records in the English National Health Service. [1]
He grew up in a family of doctors – his mother was a gynaecologist who later became a GP. [2]
Amir is Chair of West Pennine Local Medical Committee and Chair of the Association of Greater Manchester Local Medical Committees
He is also Chair of the World Health Innovation Summit.
He joined Haughton Thornley Medical Centres in Hyde and Haughton Green in 2000 after it took over the Market Street practice which was formerly run by Dr Harold Shipman when he started his career. The practice is in a deprived neighbourhood with a large Bengali population. He saw giving patients access to their GP electronic health records and gaining a better understanding of their health and healthcare needs as a way of rebuilding trust in a difficult situation. [3] He told the BBC: "The week before I started there was a sit-down protest in the waiting room, because the patients were not happy about this doctor that was being foisted on them. That gives you some idea of the battlefield I was walking into". 150 patients at the practice were given access to their medical records and test results over the internet in 2007. [4] Prof Steve Field of the Care Quality Commission recounted: “It was very difficult to recruit to Shipman’s practice because of [the lack of] trust locally. But Amir said, ‘Right from the start I will share everything with my patients, and gave them access to all their own records. He’s got examples of patients being admitted to hospital where they have had to show the consultants their record which may have saved their lives. It’s policy to try and make it happen. But it’s not moving quickly enough.” [5] As of May 2015 [update] , 34% of the patient population were accessing to their GP record. There was no difference between the proportion of Bengali patients doing so and the rest of the practice population. [6] By December 2020, 10,000 patients (76% of the patient population) had full access to their GP electronic health records and a better understanding of their healthcare needs. You can see the latest data here.
He was one of the GPs who signed a letter to Liz Truss in 2022 urging more investment in primary care where they said surgeries were sinking under the weight of demand leading to wider health inequalities. [7]
He was one of the first GPs pioneering Patient record access using EMIS software. He says "there are some doctors and nurses who have genuine concerns about patients suddenly being let loose to access their records without any controls in place or without clinicians having to do anything and a feeling of irresponsibility that that raises." [8] Jacqui Gladwin, a nursing lecturer who is one of his patients, was worried about online access. She asked:"What happens if patients see information that is incorrect? How safe is the system? What happens if they see something distressing when the surgery is closed?" She was surprised to find that other patients in the practice did not share her worries. At a meeting at the practice to discuss the development of records access, several patients had found errors in their records. They were positive about being able to identify errors and the response they had received when they reported them. They felt trusted to own the information, and secure when travelling abroad that they could allow other health professionals to access their medical information. [9]
He speaks regularly about the benefits of giving patients access to their full GP electronic health records, and about how this works at his practice. [10] And in 2008 he authored the Patient Access to Medical Records pattern [11] of the Liberating Voices pattern language.
Research in which Hannan participated showed that practices who give at least a third of their patients full online access to their records could experience a decrease in appointment demand of up to 12%. Dr Brian Fisher, one of the other participants in the study conceded that as the practices concerned were leaders in their field with regard to offering online access to medical records, it could be difficult to extrapolate the results. [12]
He has defended the government's Summary Care Record project, which has been criticised by other GPs on the grounds of cost. Each time an SCR was accessed for a patient in 2012 it cost £1,200. He says "The SCR isn’t a panacea, it’s just one solution". [13] He was, however, critical of the care.data fiasco, saying "If patients felt that their data was leaking out, and I had not warned them about it, then that would destroy my relationship with them." [14]
He was ranked in the Health Service Journal's list of Clinical Leaders in 2015. [15] He was awarded an MBE in the 2021 New Year Honours. [16]
A general practitioner (GP) or family physician is a doctor who is a consultant in general practice.
General practice is personal, family, and community-orientated comprehensive primary care that includes diagnosis, continues over time and is anticipatory as well as responsive.
Family medicine is a medical specialty within primary care that provides continuing and comprehensive health care for the individual and family across all ages, genders, diseases, and parts of the body. The specialist, who is usually a primary care physician, is named a family physician. It is often referred to as general practice and a practitioner as a general practitioner. Historically, their role was once performed by any doctor with qualifications from a medical school and who works in the community. However, since the 1950s, family medicine / general practice has become a specialty in its own right, with specific training requirements tailored to each country. The names of the specialty emphasize its holistic nature and/or its roots in the family. It is based on knowledge of the patient in the context of the family and the community, focusing on disease prevention and health promotion. According to the World Organization of Family Doctors (WONCA), the aim of family medicine is "promoting personal, comprehensive and continuing care for the individual in the context of the family and the community". The issues of values underlying this practice are usually known as primary care ethics.
Polyclinics in England were intended to offer a greater range of services than were offered by current general practitioner (GP) practices and local health centres. In addition to traditional GP services they would offer extended urgent care, healthy living services, community mental health services and social care, whilst being more accessible and less medicalised than hospitals. A variety of models were proposed, ranging from networks of existing clinics to larger premises with several colocated general practitioner (GP) practices, more extensive facilities and additional services provided by allied healthcare professionals.
General medical services (GMS) is the range of healthcare that is provided by general practitioners as part of the National Health Service in the United Kingdom. The NHS specifies what GPs, as independent contractors, are expected to do and provides funding for this work through arrangements known as the General Medical Services Contract. Today, the GMS contract is a UK-wide arrangement with minor differences negotiated by each of the four UK health departments. In 2013 60% of practices had a GMS contract as their principal contract. The contract has sub-sections and not all are compulsory. The other forms of contract are the Personal Medical Services or Alternative Provider Medical Services contracts. They are designed to encourage practices to offer services over and above the standard contract. Alternative Provider Medical Services contracts, unlike the other contracts, can be awarded to anyone, not just GPs, don't specify standard essential services, and are time limited. A new contract is issued each year.
Health and Social Care is the publicly funded healthcare system in Northern Ireland. Although having been created separately to the National Health Service (NHS), it is nonetheless considered a part of the overall national health service in the United Kingdom. The Northern Ireland Executive through its Department of Health is responsible for its funding, while the Public Health Agency is the executive agency responsible for the provision of public health and social care services across Northern Ireland. It is free of charge to all citizens of Northern Ireland and the rest of the United Kingdom.
The National Health Service (NHS) is the publicly funded healthcare system in England, and one of the four National Health Service systems in the United Kingdom. It is the second largest single-payer healthcare system in the world after the Brazilian Sistema Único de Saúde. Primarily funded by the government from general taxation, and overseen by the Department of Health and Social Care, the NHS provides healthcare to all legal English residents and residents from other regions of the UK, with most services free at the point of use for most people. The NHS also conducts research through the National Institute for Health and Care Research (NIHR).
SystmOne is a centrally hosted clinical computer system developed by Horsforth-based The Phoenix Partnership (TPP). It is used by healthcare professionals in the UK predominantly in primary care. The system is being deployed as one of the accredited systems in the government's programme of modernising IT in the NHS.
Michael David Dixon, (Hon) is an English general practitioner and current Head of the Royal Medical Household. He is Chair of The College of Medicine and Integrated Health and Visiting Professor at the University of Westminster.
A Summary Care Record (SCR) is an electronic patient record, a summary of National Health Service patient data held on a central database covering England, part of the NHS National Programme for IT. The purpose of the database is to make patient data readily available anywhere that the patient seeks treatment, for example if they are staying away from their home town or if they are unable to give information for themselves. Despite opposition from some quarters, by September 2010, 424 GP practices across at least 36 primary care trusts had uploaded 2.7 million Summary Care Records. On 10 October 2010, the Health Secretary announced that the coalition government would continue with the introduction, but that the records would 'hold only the essential medical information needed in an emergency – that is medication, allergen and [drug] reactions'. By March 2013, more than 24 million SCRs had been created across England.
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Out-of-hours services are the arrangements to provide access to healthcare at times when General Practitioner surgeries are closed; in the United Kingdom this is normally between 6.30pm and 8am, at weekends, at Bank Holidays and sometimes if the practice is closed for educational sessions.
Patient record access in the United Kingdom has developed most fully in respect of the GP record, because computerisation in that field is almost universal. British hospitals were slower to move into electronic records. From 1 April 2015 all GP practices in England have to provide online services to patients, including access to summary electronic medical records.
EMIS Health, formerly known as Egton Medical Information Systems, supplies electronic patient record systems and software used in primary care, acute care and community pharmacy in the United Kingdom. The company is based in Leeds. It claims that more than half of GP practices across the UK use EMIS Health software and holds number one or two market positions in its main markets. In June 2022 the company was acquired by Bordeaux UK Holdings II Limited, an affiliate of UnitedHealth's Optum business for a 49% premium on EMIS's closing share price.
Patient Online is an NHS England programme to encourage GPs deliver the British government’s promise to give patients in England access to their GP records and to let them book appointments and order prescriptions online.
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In 2005 the National Health Service (NHS) in the United Kingdom began deployment of electronic health record systems in NHS Trusts. The goal was to have all patients with a centralized electronic health record by 2010. Lorenzo patient record systems were adopted in a number of NHS trusts. While many hospitals acquired electronic patient records systems in this process, there was no national healthcare information exchange. Ultimately, the program was dismantled after a cost to the UK taxpayer was over $24 billion, and is considered one of the most expensive healthcare IT failures.
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