Company type | Subsidiary |
---|---|
Industry | E-commerce Online shopping Q-commerce |
Founded | October 2011 |
Founders |
|
Headquarters | , India |
Area served | India |
Key people | |
Brands | |
Services | Online grocer |
Revenue | ₹10,100 crore (US$1.2 billion) (FY24) [6] |
₹−1,415 crore (US$−170 million) (FY24) [6] | |
Parent | Tata Digital |
Divisions | |
Website | bigbasket |
BigBasket is an Indian online grocer headquartered in Bangalore, India, and currently owned by Tata Digital. [1] It was the first online grocer in India, set up in 2011. It is a registered company with the name Supermarket Grocery Supplies Pvt. Ltd. [10]
As of January 2023 [update] , the company operates in more than 30 cities in India and processes around 15 million orders per month. [1]
According to Bloomberg News, BigBasket is considering an initial public offering by 2025 as part of its growth plans. [3] [11]
BigBasket began as a tech startup company, founded in December 2011 by five entrepreneurs who had survived the dot-com crash of the early 2000s. The startup was initially funded by private equity investor Ascent Capital (Bangalore) with a capital injection of $10 million. [10]
In 2015, Bigbasket acquired the hyperlocal delivery company Delyver to build its last-mile delivery network. [12]
By mid-2016, BigBasket was operating in eight large Indian cities and had grown to become India's biggest e-grocer. [10] The company's unique selling point was delivery of fresh produce, based on the purchase of fruit and vegetables from local marketplaces each morning, storage in refrigerated warehouses and a fleet of temperature-controlled trucks to deliver fresh to the door. [10] [13]
China's Alibaba Group led a $300 million funding round in early 2018 to become the main shareholder in the company, [2] taking the online grocer's valuation up to $950 million. [10] By May 2019, BigBasket was operating across 25 Indian cities, [2] and became India's newest 'unicorn' (a startup valued at more than $1 billion) by raising $150 million in a new funding round led by Mirae Asset-Naver Asia Growth Fund, the CDC Group and Alibaba. [14]
In October 2020, BigBasket suffered a data breach exposing the data of more than 20 million users, which included email, IP and physical addresses, names, phones numbers, dates of birth and passwords. [15]
The company was valued at around $1.85 billion in May 2021. Demand for online grocery shopping increased considerably in the wake of the COVID-19 pandemic and by the start of 2022, BigBasket was processing over 7 million orders per month. [16]
Tata Group became the owner of BigBasket in May 2021, when its Tata Digital subsidiary acquired a 64% majority stake in the company. [17] In January 2023, BigBasket received a $200 million injection from investors, including majority shareholder Tata Digital, taking the company valuation up to $3.2 billion. [1] [3]
According to CEO Vipul Parekh, over one-third of the company's revenue comes from its private label products. [18]
On 24 November 2021, BigBasket opened its first physical store, branded 'Fresho', primarily for the sale of fresh fruit and vegetables, in Bangalore. [16] [19]
Masayoshi Son is a Japanese billionaire technology entrepreneur, investor and philanthropist. A third-generation Zainichi Korean, he naturalized as a Japanese citizen in 1990. He is the founder, representative director, corporate officer, chairman and CEO of SoftBank Group Corp. (SBG), a technology-focused investment holding company, as well as chairman of UK-based Arm Holdings.
Bangalore or Bengaluru, the capital city of the South Indian state of Karnataka, India. The economy of Bengaluru contributes over 43.65% to the economy of the State of Karnataka, accounting for 98% of the Software Exports of the State.
Flipkart Private Limited is an Indian e-commerce company, headquartered in Bangalore, and incorporated in Singapore as a private limited company. The company initially focused on online book sales before expanding into other product categories such as consumer electronics, fashion, home essentials, groceries, and lifestyle products.
India has an Internet user base of about 690.0 million as of November 2023, about 40% of the population. Despite being the second-largest user base in world, only behind China, the penetration of e-commerce is low compared to markets like the United States, or France, but is growing, adding around 6 million new entrants every month. The industry consensus is that growth is at an inflection point.
Zomato is an Indian multinational restaurant aggregator and food delivery company. It was founded by Deepinder Goyal and Pankaj Chaddah in 2008. Zomato provides information, menus and user-reviews of restaurants as well as food delivery options from partner restaurants in more than 1,000 Indian cities and towns, as of 2022–23. Zomato rivals Swiggy in food delivery and hyperlocal space.
Snapdeal is an Indian e-commerce company, based in New Delhi, India. It was founded in February 2010 by Kunal Bahl and Rohit Bansal.
Blinkit Commerce Private Limited, d/b/a Blinkit and formerly Grofers, is an Indian quick-commerce service. It was founded in December 2013 and is based in Gurgaon.
Paytm is an Indian multinational financial technology company, that specializes in digital payments and financial services, based in Noida, India. Paytm was founded in 2010 by Vijay Shekhar Sharma under One97 Communications. The company offers mobile payment services to consumers and enables merchants to receive payments through QR code payment, Soundbox, Android-based-payment terminal, and online payment gateway. In partnership with financial institutions, Paytm also offers financial services such as microcredit and buy now, pay later to its consumers and merchants.
Maplebear Inc., doing business as Instacart, is an American delivery company based in San Francisco that operates a grocery delivery and pick-up service in the United States and Canada accessible via a website and mobile app. It allows customers to order groceries from participating retailers with the shopping being done by a personal shopper. The company also provides alcohol delivery in states and provinces where it is allowed. It has partnerships with 1,500 retail banners comprising 85,000 stores. Instacart reaches nearly 98% of SNAP households, offering delivery services from nearly 180 retail banners, including ALDI, Food Lion, Publix, The Save Mart Companies and Walgreens, spanning more than 30,000 stores across all 50 states and Washington D.C. Since its founding, Instacart Marketplace has powered more than $100 billion of GTV and over 900 million orders with approximately 20 billion items ordered.
Trendyol is an e-commerce platform based in Turkey, with its headquarters in Istanbul. Trendyol operates in Trendyol group structure. The company was founded in 2010 by Demet Mutlu. In 2018, the Chinese company Alibaba Group became the company's largest shareholder, holding 86.5% of shares. Trendyol is a private company, operating in the fashion and retail sector in e-commerce area.
Rapido is an Indian ride-hailing service, which primarily operates as a bike taxi aggregator. Its offerings also include auto rickshaw and taxicab hailing, parcel delivery, and third-party logistics services. Founded in 2015, the company is based in Bangalore and operates in over 100 cities, but has run into legal troubles in several locations where bike taxis are not legal.
Swiggy is an Indian online food ordering and delivery company. Founded in 2014, Swiggy is headquartered in Bangalore and operates in more than 580 Indian cities, as of July 2023. Besides food delivery, the platform also provides quick commerce services under the name Swiggy Instamart, and same-day package deliveries with Swiggy Genie.
Pine Labs is an Indian company that provides point of sales systems and payment systems, founded in 1998. The company has a valuation of over US$5 billion.
Getir is a Turkish company, operating in several countries until 2024, founded as a startup company in 2015 that offers rapid on-demand delivery services for grocery items and a courier service for restaurant food deliveries, accessed via a mobile app.
Dreamplug Technologies Pvt. Ltd. d/b/a CRED is an Indian fintech company, based in Bangalore. Founded in 2018 by Kunal Shah, it is a reward-based credit card payments app. CRED also allows users to make house rent payments and provides short-term credit lines.
Gorillas was a German ultrafast grocery delivery company which used dark stores between its founding in 2020 and its end in May 2024. Users could order grocery products through the Gorillas app.
Fashnear Technologies Private Limited doing business as Meesho is an Indian e-commerce company headquartered in Bangalore. It is an online marketplace that facilitates trade between suppliers, resellers and customers, with heavy reliance of external social media platforms such as Facebook and Instagram.
Zepto is an Indian Q-commerce company headquartered in Mumbai, India. It was founded in July 2021 by Aadit Palicha and Kaivalya Vohra. As of August 2024, the company is valued at over $5 billion and operates over 250 dark-stores across ten metropolitan areas in India.
Licious is an e-commerce service that sells seafood and meat, in addition to ready-to-cook and ready-to-eat products. It is operated by Delightful Gourmet Private Limited and headquartered in Bangalore. It was launched in 2015 by Abhay Hanjura and Vivek Gupta.