BigBasket

Last updated
BigBasket
Company type Subsidiary
Industry E-commerce
Online shopping
Q-commerce
FoundedOctober 2011;13 years ago (2011-10)
Founders
  • V. S. Sudhakar
  • Hari Menon
  • V. S. Ramesh
  • Vipul Parekh
  • Abhinay Choudhari [1]
Headquarters,
India
Area served
India
Key people
Brands
  • Fresho
  • BB Royal
  • BB Popular
  • BB Home
  • GoodDiet [4]
  • HappyChef
  • Tasties [5]
Services Online grocer
RevenueIncrease2.svg10,100 crore (US$1.2 billion) (FY24) [6]
Decrease Positive.svg−1,415 crore (US$−170 million) (FY24) [6]
Parent Tata Digital
Divisions
Website bigbasket.com

BigBasket is an Indian online grocer headquartered in Bangalore, India, and currently owned by Tata Digital. [1] It was the first online grocer in India, set up in 2011. It is a registered company with the name Supermarket Grocery Supplies Pvt. Ltd. [10]

Contents

As of January 2023, the company operates in more than 30 cities in India and processes around 15 million orders per month. [1]

According to Bloomberg News, BigBasket is considering an initial public offering by 2025 as part of its growth plans. [3] [11]

History

BigBasket began as a tech startup company, founded in December 2011 by five entrepreneurs who had survived the dot-com crash of the early 2000s. The startup was initially funded by private equity investor Ascent Capital (Bangalore) with a capital injection of $10 million. [10]

In 2015, Bigbasket acquired the hyperlocal delivery company Delyver to build its last-mile delivery network. [12]

By mid-2016, BigBasket was operating in eight large Indian cities and had grown to become India's biggest e-grocer. [10] The company's unique selling point was delivery of fresh produce, based on the purchase of fruit and vegetables from local marketplaces each morning, storage in refrigerated warehouses and a fleet of temperature-controlled trucks to deliver fresh to the door. [10] [13]

China's Alibaba Group led a $300 million funding round in early 2018 to become the main shareholder in the company, [2] taking the online grocer's valuation up to $950 million. [10] By May 2019, BigBasket was operating across 25 Indian cities, [2] and became India's newest 'unicorn' (a startup valued at more than $1 billion) by raising $150 million in a new funding round led by Mirae Asset-Naver Asia Growth Fund, the CDC Group and Alibaba. [14]

In October 2020, BigBasket suffered a data breach exposing the data of more than 20 million users, which included email, IP and physical addresses, names, phones numbers, dates of birth and passwords. [15]

The company was valued at around $1.85 billion in May 2021. Demand for online grocery shopping increased considerably in the wake of the COVID-19 pandemic and by the start of 2022, BigBasket was processing over 7 million orders per month. [16]

Tata Group became the owner of BigBasket in May 2021, when its Tata Digital subsidiary acquired a 64% majority stake in the company. [17] In January 2023, BigBasket received a $200 million injection from investors, including majority shareholder Tata Digital, taking the company valuation up to $3.2 billion. [1] [3]

According to CEO Vipul Parekh, over one-third of the company's revenue comes from its private label products. [18]

Offline retail

On 24 November 2021, BigBasket opened its first physical store, branded 'Fresho', primarily for the sale of fresh fruit and vegetables, in Bangalore. [16] [19]

See also

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References

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