 | |
| Company type | Private company |
|---|---|
| Industry | Service Management Platform Software-as-a-Service |
| Founded | 2007 |
| Headquarters | Brooklyn, New York, New York , United States |
Key people | Josh McCarter (CEO) |
| Services | Cloud-based business management |
Number of employees | 270+ |
| Website | www |
Booker Software, Inc. is a software company headquartered in New York City. Its products are cloud-based management systems for spas and salon stores.
Booker is headquartered in New York City, with offices in Irvine, California, [1] Scottsdale, Arizona, [2] the United Kingdom, [3] and Singapore. [3] Booker was started in 2007 by Peter Ellis and Daniel Lizio-Katzen as SpaBooker, a division of SpaFinder. [4] SpaBooker was its initial software product. [4]
In October 2010, SpaBooker spun off to a separate company called GramercyOne. [5] During this time, the company continued to add features to the SpaBooker platform and market it to other appointment-based service businesses [6] such as hotels, [5] medical practices, [6] dance studios, [7] and repair shops. [8]
In November 2012, GramercyOne changed its name to Booker Software, Inc. [5] As of March 2015, Booker has over 270 employees [9] and is under the leadership of CEO Josh McCarter. [1] In February 2017, Booker expanded its new 10,000-square-foot office at SkySong. [10]
Booker has 9,000 business clients in 73 countries. [9] Notable clients include Hilton Hotels, [11] Hard Rock Café, [12] and DryBar. [12]
In October 2011, Booker (then GramercyOne) secured $14.5 million in funding from Revolution Ventures, Grotech Ventures, TDF, and Jubilee. [11]
In November 2012, Booker reported triple-digit revenue growth for the fourth consecutive year. As of August 2013, Booker was processing $4.5 million in daily transactions and 2 million monthly appointment bookings on its platform. [5] The company grew from 30 employees to 160+ employees between 2010 and 2012. [5]
On April 16, 2013, Booker secured $27.5 million in Series B financing led by Bain Capital Ventures. Booker's Series A investors, Revolution Ventures, Grotech Ventures, TDF Ventures, and Vital Financial, also participated in the financing round. [13] [14]
In March 2018, Booker was acquired by MINDBODY, another leading cloud based business management software for the wellness service industry, for $150 million. [15]
Booker software is designed to help service businesses manage their operations and marketing. [5] The platform is cloud-based, [1] allowing users to access their accounts through Booker’s desktop, iPhone, iPad, and Android applications. [16] Booker is currently at Version 8.5. [17]
Booker’s software is sold under general and industry-specific names, such as Booker, BookerEnterprise, [18] SpaBooker, and SalonBooker. [11] Features including online booking, employee and room scheduling, [6] [19] social media marketing, [6] specials/deal distribution, [5] payment processing, [6] wait list management, [20] and customer database/management. [5]
Additionally, the software integrates with business’ social media profiles, including those on Facebook, Twitter, and Foursquare. [5] [6] A Booker account includes access to scheduling and gift certificate applications for Facebook. [21]
Booker software has been compared to OpenTable, an online reservation system used by restaurants. [5] [6] [11]
SpaBooker and SalonBooker are marketed and packaged for independent spas and salons. [6] [11]
Booker partners with Allure magazine's Virtual Store, [22] Lifebooker, [23] SpaFinder, [24]
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