Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically using data analysis to study large amounts of information.
Amdocs Limited is a multinational telecommunications technology company. Headquartered in St. Louis, Missouri, the company specializes in software and services for communications, media and financial services providers and digital enterprises. Amdocs was founded in 1982 and is publicly traded on the Nasdaq stock exchange.
net2phone is a Cloud Communications provider offering cloud based telephony services to businesses worldwide. The company is a subsidiary of IDT Corporation.
ECI Telecom Ltd is an Israel-based manufacturer of telecommunications equipment that provides packet optical transport products, software-defined networking applications, cybersecurity and professional services.
Orange Business, the business services arm of Orange S.A., is a global integrator of communications, products, and services for multinational corporations.
Webroot Inc. is an American privately-held cybersecurity software company that provides Internet security for consumers and businesses. The company was founded in Boulder, Colorado, US, and is now headquartered in Broomfield, Colorado, and has US operations in San Mateo and San Diego, and globally in Australia, Austria, Ireland, Japan and the United Kingdom.
Epicor Software Corporation is a business software company based in Austin, Texas founded in 1972. Its products are aimed at the manufacturing, distribution, retail and services industries.
Angoss Software Corporation, headquartered in Toronto, Ontario, Canada, with offices in the United States and UK, acquired by Datawatch and now owned by Altair, was a provider of predictive analytics systems through software licensing and services. Angoss' customers represent industries including finance, insurance, mutual funds, retail, health sciences, telecom and technology. The company was founded in 1984, and publicly traded on the TSX Venture Exchange from 2008-2013 under the ticker symbol ANC.
Qlik [pronounced "klik"] provides a data integration, analytics, and artificial intelligence platform. The software company was founded in 1993 in Lund, Sweden and is now based in King of Prussia, Pennsylvania, United States. Thoma Bravo made the company private in 2016.
Network intelligence (NI) is a technology that builds on the concepts and capabilities of deep packet inspection (DPI), packet capture and business intelligence (BI). It examines, in real time, IP data packets that cross communications networks by identifying the protocols used and extracting packet content and metadata for rapid analysis of data relationships and communications patterns. Also, sometimes referred to as Network Acceleration or piracy.
Openet is a software vendor with corporate headquarters in Dublin, Ireland, and two regional headquarters in Malaysia and the United States with offices worldwide. Openet products are used by telecommunications service providers to commercialize and analyze activity on their network by processing customers' data usage. Openet was acquired by Amdocs in 2020.
TEOCO is a privately held telecom software vendor based in Fairfax, Virginia, in the United States.
OpenMarket Inc. is a subsidiary of Infobip that provides cloud-based mobile messaging solutions to enterprises, including global one-way and two-way SMS, MMS, RCS, short codes, local numbers and text-enabled toll-free messaging solutions. The company is headquartered in Seattle, Washington, United States, with offices in Detroit, London, Sydney, Pune and Guadalajara.
Lattice Engines was a technology provider that delivered predictive marketing and sales cloud applications to business-to-business (B2B) companies. The company was privately held and backed by NEA and Sequoia Capital. It was headquartered in San Mateo, CA and has offices in Austin, Boston, New York and Beijing.
VOSS Solutions is a British-founded multinational provider of digital workplace management technology, headquartered in Garland, Texas, that provides automation management software.
Demandbase is an American account-based marketing (ABM), advertising, sales intelligence and data company based in San Francisco.
Adobe Experience Cloud (AEC), formerly Adobe Marketing Cloud (AMC), is a collection of integrated online marketing and web analytics products by Adobe.
Xura, Inc. previously known as Comverse, Inc., was a technology company headquartered in Wakefield, Massachusetts, United States, in existence from 2013 to 2017, that offered a portfolio of digital services which enabled global communications across a variety of mobile devices and platforms. Xura marketed and sold to communications service providers (CSPs) and to enterprises.
Sage Intacct, Inc is an American provider of cloud-based accounting software and services available a number of regions around the globe – including the United States, Canada, the UK, Australia, and South Africa. Its products offer cloud-based accounting applications that enable business payments, manage and pay bills, and facilitate payroll functions.
Oracle Advertising and Customer Experience (CX) is a suite of cloud-based applications offered by Oracle Corporation that includes tools for advertising, marketing, sales, e-commerce, customer service.
