Amdocs

Last updated

Amdocs Limited
Company type Public
IndustrySoftware
PredecessorAurec Information & Directory Systems
Founded1982;42 years ago (1982) in Israel [1]
Founders
Headquarters
Key people
  • Shuky Sheffer (CEO)
  • Tamar Rapaport-Dagim (CFO & COO)
RevenueIncrease2.svg US$4.89 billion (2023)
Decrease2.svg US$654 million (2023)
Decrease2.svg US$543 million (2023)
Total assets Increase2.svg US$6.43 billion (2023)
Total equity Increase2.svg US$3.52 billion (2023)
Number of employees
30,695 (2023)
Website amdocs.com
Footnotes /references
Financials as of September 30,2023. [2]

Amdocs Limited is a multinational telecommunications technology company. Headquartered in St. Louis, Missouri, the company specializes in software and services for communications, media and financial services providers and digital enterprises. Amdocs was founded in 1982 and is publicly traded on the Nasdaq stock exchange.

Contents

Overview

Amdocs provides software and services for communications and media service providers. [3] The company operates in more than 90 countries, [4] with its headquarters in St. Louis, Missouri, [5] and has approximately 30,000 employees globally as of 2022. [6] Shuky Sheffer is the chief executive officer (CEO) and president. [7] Amdocs has been traded on the Nasdaq global select market since December 2013. [8]

History

Early years and IPO

Amdocs was founded in 1982 in Israel as an offshoot of the Israeli phone directory company Golden Pages, which was owned by the Aurec Group headed by Morris Kahn. [9] Together with others at Golden Pages, Kahn developed a billing software program for phone directory companies and with Boaz Dotan established a company called Aurec Information & Directory Systems to market this product. [10] In 1982, Boaz Dotan became Amdocs' first President and CEO. [10]

In 1985, Southwestern Bell Corporation acquired a 50 percent ownership share of Aurec Information & Directory Systems, and its name was changed to Amdocs. Within two years, the Aurec Group sold off all its holdings in Amdocs for almost US$1 billion. [10] Between 1990 and 1995, Amdocs took its initial diversification steps, expanding first into the wireline telephony market and then the mobile space. [11] Avi Naor replaced Dotan in 1995. [12] In June 1998, Amdocs held an initial public offering on the New York Stock Exchange. [10]

Expansion

Following its IPO, Amdocs expanded by acquiring additional billing and customer relationship management companies and building its application creation capabilities. [13] In 1999, the company moved into managed services when it acquired International Telecommunication Data System Corporation. [14] Companies acquired in the early 2000s include DST Innovis, [15] XACCT Technologies, [16] Cramer Systems, [17] and Sigvalue. [18] Dov Baharav succeeded Naor as CEO in 2002, [12] and Eli Gelman held the role starting in November 2010. [19]

In early 2000, federal agencies conducted a counterintelligence investigation to determine if Amdocs was being used by Israel to eavesdrop on U.S. government communications. The investigation found no evidence of such activity. [20] Concerns were also raised about potential mishandling of data. [21]

In 2005, Amdocs was suspected of industrial espionage when it hired a private investigator who allegedly spied on a Globes journalist. In 2009, the South African State Security Agency suspected Amdocs was being used by Mossad to spy on South African citizens. [22] [23] [24]

Amdocs continued to expand via mergers and acquisitions in the 2010s, purchasing firms such as Bridgewater Systems in 2011, [25] the business support system portion of Comverse Technology, [26] and content monetization, processing and distribution software company Vubiquity in 2018. [27] Shuky Sheffer replaced Gelman as Amdocs' President and CEO in October 2018. [7] Amdocs acquired Openet, a provider of 5G charging, policy and cloud technologies, in 2020. [28] Amdocs further expanded into cloud computing in 2021 with the acquisitions of Sourced, a Canadian company specializing in cloud transitioning. [29]

Amdocs launched a generative AI framework in 2023 called amAIz, designed for telecommunications service providers [30] and built using Nvidia's AI foundry service, which runs on Microsoft Azure. [31]

See also

Related Research Articles

<span class="mw-page-title-main">NICE Ltd.</span> Surveillance and data analytics company in Israel

NICE Ltd. is an Israeli technology company specializing in customer relations management software, artificial intelligence, and digital and workforce engagement management. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities.

net2phone is a Cloud Communications provider offering cloud based telephony services to businesses worldwide. The company is a subsidiary of IDT Corporation.

<span class="mw-page-title-main">Salesforce</span> American software company

Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.

<span class="mw-page-title-main">Comverse Technology</span> American-Israeli technology company (1982–2013)

Comverse Technology, Inc. was a technology company located in Woodbury, New York in the United States, that developed and marketed telecommunications software. The company focused on providing value-added services to telecommunication service providers, in particular to mobile network operators. Comverse Technology had several wholly or partly owned subsidiaries. The name "Comverse" is a fusion of the words "communication" and "versatility".

<span class="mw-page-title-main">Allot Ltd.</span>

Allot Ltd., formerly Allot Communications, is an Israeli high-tech company that develops telecommunications software. The company is headquartered in Hod Hasharon, Israel.

<span class="mw-page-title-main">Tamares Group</span>

Tamares Group is a global private investment group based in London. Tamares has international interests in real estate, finance, technology, communications, manufacturing, leisure and media. The group invests in a number of different private and public companies, and in real estate properties.

Verint Systems Inc. is a Melville, New York–based technology company that sells products and services for customer experience (CX) automation. The company offers an open platform, applications, and bots that incorporate artificial intelligence (AI), advanced analytics, large language models, and automated workflows to analyze business intelligence from customer interactions in the contact center, back office, branch, web sites, and mobile apps. This information is used by organizations to achieve a variety of business outcomes, such as increasing productivity and service quality without hiring additional workers, lowering costs, improving the customer experience, and enhancing products, services, and competitive differentiation.

SigValue Technologies Ltd. is a provider of Telecommunications billing software for the prepaid market; owned by Amdocs.

Openet is a software vendor with corporate headquarters in Dublin, Ireland, and two regional headquarters in Malaysia and the United States with offices worldwide. Openet products are used by telecommunications service providers to commercialize and analyze activity on their network by processing customers' data usage. Openet was acquired by Amdocs in 2020.

<span class="mw-page-title-main">Golden Pages</span> Company publishing telephone directories of businesses

Golden Pages is a company which publishes a telephone directory of businesses categorized according to product or service. Business listings are printed on yellow paper as opposed to white paper for non-commercial and private phone numbers.

Vubiquity, Inc. is a Burbank, California-based provider of content monetization, distribution and processing technology used by entertainment and media companies. The company ensures its client's video content is properly formatted, licensed and tracked when shown on different media outlets, such as streaming services.

Aurec Group, is an Israeli holding company that includes cable and telecom investments. It was established in 1968 by Morris Kahn.

cVidya

cVidya Networks is a provider of big data analytics products for communications and digital service providers. cVidya's market includes business protection and business growth, including revenue assurance, fraud management, marketing analytics and data monetization. The company has 300 employees in 18 countries and has over 150 customers. cVidya's investors include Battery Ventures, Carmel Ventures, Hyperion, StageOne, Saints Capital and Plenus.

<span class="mw-page-title-main">CSG International</span> Corporation in Colorado, US

CSG is a multinational corporation headquartered in Englewood, Colorado. It provides business support systems (BSS) software and services, primarily to the telecommunications industry.

<span class="mw-page-title-main">Mavenir</span> American telecommunications software company

Mavenir Systems, Inc. is an American telecommunications software company, created in 2017 as a result of a three-way merger of existing companies and technologies, that develops and supplies cloud-native software to the communications service provider (CSP) market.

<span class="mw-page-title-main">Morris Kahn</span> Israeli billionaire entrepreneur (born 1930)

Morris Kahn is an Israeli billionaire entrepreneur. He is the founder of Golden Pages Israel, Amdocs, the Aurec Group, Coral World and other companies. Through Coral World, he founded several marine parks around the world, including an underwater observatory in Eilat, Israel. As of March 2022, his net worth is estimated at US$1.0 billion. He received the degree of Doctor of Philosophy, Honoris Causa from the University of Haifa, 2024

Xura, Inc. previously known as Comverse, Inc., was a technology company headquartered in Wakefield, Massachusetts, United States, in existence from 2013 to 2017, that offered a portfolio of digital services which enabled global communications across a variety of mobile devices and platforms. Xura marketed and sold to communications service providers (CSPs) and to enterprises.

<span class="mw-page-title-main">Barak Eilam</span> Israeli computer programmer

Barak Eilam is an American–Israeli executive. He is the chief executive officer of NICE (NASDAQ:NICE) He became the CEO in 2014, after spending over 15 years with the company. Eilam led the transformation and strategy of evolving NICE into a cloud enterprise software company. This transition was achieved through organic innovations as well as acquisitions of multiple companies of businesses, as well as the divestiture of a number of subsidiaries to focus the company on cloud and analytics. These strategic moves drove the company's accelerated growth in the last 7 years. On May 16 2024, it was announced that Eilam would resign from NICE by 31 December.

Zscaler, Inc. is an American cloud security company based in San Jose, California. The company offers cloud-based services to protect enterprise networks and data.

References

  1. ↑ "Amdocs Website". Amdocs.com. Retrieved 26 January 2013.
  2. ↑ "Amdocs Limited Fiscal 2023 Annual Report (Form 20-F)". U.S. Securities and Exchange Commission. 13 December 2023. pp. 46, F-7, F-8.
  3. ↑ Brown, Lisa (13 September 2017). "Amdocs buys land for new office campus in Israel". St. Louis Post-Dispatch. Retrieved 20 October 2023.
  4. ↑ Reich, Dror (31 January 2018). "Amdocs to Acquire Premium Content Provider Vubiquity for $224 Million". Calcalistech. Retrieved 20 October 2023.
  5. ↑ "2022 Annual Report". Amdocs. 30 September 2022. Retrieved 8 November 2023.
  6. ↑ "Form 20-F". Amdocs. 13 December 2022. p. 53. Retrieved 20 October 2023.
  7. 1 2 Feldt, Brian (1 August 2018). "Amdocs names new CEO as it reaches $1 billion quarterly revenue mark for first time in company history". St. Louis Post-Dispatch. Retrieved 20 October 2023.
  8. ↑ "Data Technical News #2013 - 58 Amdocs Management Limited to Begin Listing on NASDAQ on Friday, December 20, 2013". nasdaqtrader.com.
  9. ↑ "#937 Morris Kahn". Forbes.com. 12 February 2010. Archived from the original on 18 January 2013. Retrieved 26 January 2013.
  10. 1 2 3 4 Georgi, Anat; Grimland, Guy (9 May 2011). "Confessions of a 'start-up junkie'". Haaretz. Retrieved 26 January 2022.
  11. ↑ "Amdocs Ltd.". International Directory of Company Histories, Vol. 47. St. James Press. 2002.
  12. 1 2 Yom Tov, Shirley (13 March 2002). "Avi Naor steps down as Amdocs CEO, CFO Dov Baharav takes over". The Marker . Retrieved 20 October 2023.
  13. ↑ Le Meistre, Ray; Baumgartner, Jeff (5 February 2013). "Amdocs Ain't What It Used to Be". Light Reading . Retrieved 23 October 2023.
  14. ↑ "Amdocs plans acquisition to increase billing business". Bloomberg News . 8 September 1999. Retrieved 20 October 2023.
  15. ↑ "DST Innovis sells for $238 million". Biz Journals. 5 July 2005. Retrieved 29 April 2020.
  16. ↑ "Amdocs Buys Xacct". Light Reading. 22 December 2003. Retrieved 11 March 2024.
  17. ↑ Willing, Nicole (19 July 2006). "Amdocs Snaps Up Cramer". Light Reading. Retrieved 29 April 2020.
  18. ↑ "Amdocs to buy Israel's SigValue for $85 mln-report". Reuters. 21 January 2007. Retrieved 29 April 2020.
  19. ↑ Baumer, Lilach (8 January 2018). "Amdocs CEO Eli Gelman to Step Down Effective October 2018". Calcalist. Retrieved 29 April 2020.
  20. ↑ Johnston, David (6 May 2000). "Israeli Spy Inquiry Finds Nothing, Officials Say". The New York Times . Retrieved 5 October 2017.
  21. ↑ "Censored Israeli Software Spying On US: Amdocs Comverse Infosys - Carl Cameron Dec 2001". Internet Archive. 23 July 2013. Retrieved 8 February 2024. 8:44 ...What US government officials are worried about however, is the possibility that Amdocs data could get into the wrong hands...
  22. ↑ Sharvit, Noam (31 May 2005). "Amdocs exec questioned in industrial espionage affair - Globes". Globes . Retrieved 6 March 2024.
  23. ↑ Singer-Heruti, Roni (31 May 2005). "Amdocs Execs Face Questioning". Haaretz . Retrieved 6 March 2024.
  24. ↑ "Spy Cables: Were Israeli spies tapping SA cellphones?". News24 . Retrieved 14 February 2023.
  25. ↑ "Amdocs Buys Bridgewater Systems". Forbes. Retrieved 30 January 2024.
  26. ↑ Bicheno, Scott (30 April 2015). "Amdocs acquires Comverse BSS business for $272m". Telecoms. Retrieved 28 April 2020.
  27. ↑ Reim, Garrett (31 January 2018). "Vubiquity to Be Acquired for $224 Million by Amdocs". LA Business Journal. Retrieved 30 June 2020.
  28. ↑ Robuck, Mike (12 August 2020). "Amdocs wraps-up $180 million deal to buy Openet". Fierce Telecom. Retrieved 25 February 2024.
  29. ↑ Goovaerts, Diana (13 May 2021). "Amdocs scoops up Sourced for $75M to boost cloud migrations". Fierce Telecom. Retrieved 22 November 2023.
  30. ↑ Morris, Anne (5 June 2023). "Amdocs tempts telcos with generative AI support". Light Reading . Retrieved 23 October 2023.
  31. ↑ Sbeglia Nin, Catherine (16 November 2023). "Amdocs will use the Nvidia AI foundry service to build custom large language models for telcos". RCR Wireless News. Retrieved 1 December 2023.
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.