Telemarketing is a method of direct marketing in which a salesperson solicits prospective customers to buy products, subscriptions or services, either over the phone or through a subsequent face to face or web conferencing appointment scheduled during the call. Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing.
Bell Canada is a Canadian telecommunications company headquartered at 1 Carrefour Alexander-Graham-Bell in the borough of Verdun, Quebec, in Canada. It is an ILEC in the provinces of Ontario and Quebec; as such, it was a founding member of the Stentor Alliance. It is also a CLEC for enterprise customers in the western provinces.
The National Do Not Call Registry is a database maintained by the United States federal government, listing the telephone numbers of individuals and families who have requested that telemarketers not contact them. Certain callers are required by federal law to respect this request. Separate laws and regulations apply to robocalls in the United States.
The Ontario Provincial Police (OPP) is the provincial police service of Ontario, Canada. The OPP patrols provincial highways and waterways; protects provincial government buildings and officials, with the exception of the legislative precinct; patrols unincorporated areas in northern Ontario; provides training, operational support, and funding to some Indigenous police forces; and investigates complex or multi-jurisdictional crimes across the province. The OPP also has a number of local mandates through contracts with municipal governments and First Nations, where it acts as the local police force and provides front-line services.
Norval Morrisseau, also known as Copper Thunderbird, was an Indigenous Canadian artist from the Bingwi Neyaashi Anishinaabek First Nation. He is widely regarded as the grandfather of contemporary Indigenous art in Canada. Known as the "Picasso of the North," Morrisseau created works depicting the legends of his people, the cultural and political tensions between native Canadian and European traditions, his existential struggles, and his deep spirituality and mysticism. His style is characterized by thick black outlines and bright colors. He founded the Woodlands School of Canadian art and was a prominent member of the “Indian Group of Seven."
Phone fraud, or more generally communications fraud, is the use of telecommunications products or services with the intention of illegally acquiring money from, or failing to pay, a telecommunication company or its customers.
Direct marketing is a form of communicating an offer, where organizations communicate directly to a pre-selected customer and supply a method for a direct response. Among practitioners, it is also known as direct response marketing. In contrast to direct marketing, advertising is more of a mass-message nature.
The National Do Not Call List (DNCL) is a list administered by the Canadian Radio-television and Telecommunications Commission (CRTC) that enables residents of Canada to decide whether or not to receive telemarketing calls. It was first announced by the Government of Canada on 13 December 2004.
The United States Postal Inspection Service (USPIS), or the Postal Inspectors, is the federal law enforcement arm of the United States Postal Service. It supports and protects the U.S. Postal Service, its employees, infrastructure, and customers by enforcing the laws that defend the United States' mail system from illegal or dangerous use. Its jurisdiction covers any crimes that may adversely affect or fraudulently use the U.S. Mail, the postal system, or postal employees. With roots going back to the late 18th century, the USPIS is the oldest continuously operating federal law enforcement agency.
Cold calling is the solicitation of business from potential customers who have had no prior contact with the salesperson conducting the call. It is an attempt to convince potential customers to purchase either the salesperson's product or service. Generally, it is referred as an over-the-phone process, making it a source of telemarketing, but can also be done in-person by door-to-door salespeople. Though cold calling can be used as a legitimate business tool, scammers can use cold calling as well.
Caller ID spoofing is a spoofing attack which causes the telephone network's Caller ID to indicate to the receiver of a call that the originator of the call is a station other than the true originating station. This can lead to a display showing a phone number different from that of the telephone from which the call was placed.
A robocall is a phone call that uses a computerized autodialer to deliver a pre-recorded message, as if from a robot. Robocalls are often associated with political and telemarketing phone campaigns, but can also be used for public service, emergency announcements, or scammers. Multiple businesses and telemarketing companies use auto-dialing software to deliver prerecorded messages to millions of users. Some robocalls use personalized audio messages to simulate an actual personal phone call. The service is also viewed as prone to association with scams.
Telemarketing fraud is fraudulent selling conducted over the telephone. The term is also used for telephone fraud not involving selling.
The Competition Bureau is the independent law enforcement agency in charge of regulating competition in Canada, responsible for ensuring that markets operate in a competitive manner.
A nuisance call is an unwanted and unsolicited telephone call. Common types of nuisance calls include prank calls, telemarketing calls, and silent calls. Obscene phone calls and other threatening calls are criminal acts in most jurisdictions, particularly when hate crime is involved.
Corruption is an increasing issue across Canada. On Transparency International's 2023 Corruption Perceptions Index, Canada scored 76 on a scale from 0 to 100. When ranked by score, Canada ranked 12th among the 180 countries in the Index, where the country ranked first is perceived to have the most honest public sector. For comparison with worldwide scores, the best score was 90, the average score was 43, and the worst score was 11. For comparison with regional scores, Canada's score of 76 was the highest score among the countries of the Americas. Regionally, the average score was 43 and the lowest score was 13.
Comwave Networks Inc. is a Canadian company that markets telecommunication services. Actual telecommunication services are provided by third party carriers. Based in the Toronto district of North York and run by president and CEO, Yuval Barzakay, Comwave was established in 1999 and it serves all of Canada. Wholesale services are also provided in the United States.
The Canadian Police Information Centre is the central police database where Canada's law enforcement agencies can access information on a number of matters. It is Canada's only national law enforcement networking computer system ensuring officers all across the country can access the same information. There are approximately 3 million files generated each year and is the responsibility of the originating agency to ensure the data integrity of each file.
"Mobile tower fraud" may be defined as a type of mass marketing fraud with advance fee fraud characteristics, where the central scheme is the installation of a mobile tower in the victim's property. The victims are lured by the promise of huge rental income. Mobile tower fraudsters are targeting individuals of all ages and demographics. With the telecommunication infrastructure booming in India to meet the socioeconomic requirements of the country, mass marketing fraudsters have seen a criminal opportunity in it.
Mass-marketing fraud is a scheme that uses mass-communication media – including telephones, the Internet, mass mailings, television, radio, and personal contact – to contact, solicit, and obtain money, funds, or other items of value from multiple victims in one or more jurisdictions. The frauds where victims part with their money by promising cash, prizes, and services and high returns on investment are part of mass market fraud.
